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Ocean Rocks Villa

4 reviews
Self Catering

Reviews

4.4/ 5

Based on 4 reviews

Very Good
Cleanliness
4.0
Location
4.8
Value for money
4.3
Service
4.3
Safety
4.5
Theresa G
1 night stay ⋅ On business
5.0
May 2024

Great for business or family travel. Friendly host and the place was lovely.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Anonymous Guest
1 night stay ⋅ With friends
3.6
Sep 2024

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
4.0
Kumarin R
Short stay ⋅ Family with teenagers
3.8
Feb 2023

Unhappy, disappointing and spoiled. Despite reserving a 9-person accommodation, we were given an 8-person one, which already posed a problem for our group. To make matters worse, we encountered several issues during our stay. The main unit had 3 accessible bedrooms, but two of the rooms had leaking ceilings, causing flooding during rainfall. Additionally, the bath in the main bedroom lacked grab rails, posing a safety hazard. The second shower in the main building was also unusable due to foul odours left by the previous occupants. Although we reported the issue to the building manager, they were unable to resolve it and only came to the unit the morning after and still did not resolve the problem and I presume this is due to a lack of available cleaning staff. The shower in that bathroom also lacked hot water until the next day, and the cause of the issue was unknown. Furthermore, the lounge sofa was stained, and the carpet smelled of dog. The kitchen stove top was damaged, and the ovens did not function properly. To add insult to injury, we found beer cans and other unpleasant odours in the cupboards. As paying customers, we had expected a certain standard of accommodation, and we were very disappointed with what we received. We would appreciate it if you could take steps to ensure that these issues are resolved for future customers. We hope that we can receive a refund or compensation for our inconvenience.

Cleanliness
2.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Daniel L
Short stay ⋅ With friends
5.0
Dec 2022

Wonderful. It was all fun. We did enjoy our stay. Thank you so very much.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Meet your host

Take a look at the host’s track record and reviews from their other properties. View host’s profile

4.4/5

Jasmaine Verified

Properties 2

Reviews 4

On LekkeSlaap 2 years

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Last Minute Special 20% off
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From R3 570
R 3 570 R 2 856
per night (sleeps 6)
4 reviews
Make a Booking
SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From R3 570
R 3 570 R 2 856
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 32 Ridge Road, Umhlanga Rocks, 4319, KwaZulu-Natal
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA35848b95abd03f26d745abbdecf0b1fdae3f7be24255ebebe71cd9e55d01edf5f6054b55ff693c1cde2b3a6fa30cece2c7a6?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R3 570 nowFrom R2 856 per night (sleeps 6) 4 5 1 5 32 Ridge Road Umhlanga Rocks 4319 KwaZulu-Natal 021 201 8901 14:00-19:00 10:00 -29.747639 31.0723627

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