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Ocean View A1101

4 reviews
Self Catering

Reviews

4.5/ 5

Based on 4 reviews

Excellent
Cleanliness
4.5
Location
5.0
Value for money
4.0
Service
4.0
Safety
4.8
Brian B
Short stay ⋅ Family with teenagers
4.6
Jun 2023

Everything went well. We did have to pay a R3000 deposit while we were there and then got a bill for R1000 for a lamp that apparently broke that we don't know about because we weren't notified of the pre-inspection, so was a towel and sheet stained which I understand but believe R500 to take the stains out which is ridiculous.

Alles het goed gegaan. Ons moes wel 'n R3000 deposito betaal terwyl ons daar was en dan 'n rekening gekry vir R1000 vir 'n lamp wat glo gebreek het waarvan ons nie weet nie, want ons was nie in kennis gestel van die voorafinspeksie nie, so ook 'n handdoek en laken wat gevlek is wat ek verstaan, maar glo R500 om die vlekke uit te haal, wat belaglik is.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
5.0
FZP/CTHA
Ocean View A1101

Good afternoon Mr and Mrs Bester, Thank you for taking the time to write us a review, any and all feedback is always appreciated. I have investigated the above and can advise that our operations manager was the last in the apartment training new supervisors so a complete walkthrough and inspection of the apartment was completed and the lamp was not broken/cracked then. During your outgoing inspection the supervisor found the broken/cracked lamp, that is why we had linked it to being an accident on your part. With regards to the stains, removing stains from white linen and not destroying the linen in the process is a lengthy process and it does become quite expensive, we do always hope that if guests mess by accident on the linen they try wipe it up as quickly and as much as possible this makes it easier and quicker to remove the stains and this would then not cost anything, but the minute anything is left on the white linen for a long period of time, it becomes an expensive and long process to get it white again and sometimes we have to write off the linen and have our owners purchase new linen. I do hope that we will be able to host you again in the future. Kind regards, Jessica CTHA Team

Goeiemiddag Mnr en Mev Bester, Dankie dat jy die tyd geneem het om vir ons 'n resensie te skryf, enige en alle terugvoer word altyd waardeer. Ek het bogenoemde ondersoek en kan adviseer dat ons bedryfsbestuurder die laaste in die woonstel was wat nuwe toesighouers opgelei het, so 'n volledige deurloop en inspeksie van die woonstel is voltooi en die lamp was toe nie gebreek/gekraak nie. Tydens u uitgaande inspeksie het die toesighouer die stukkende/gebarste lamp gevind, daarom het ons dit gekoppel aan 'n ongeluk van u kant. Wat die vlekke betref, om vlekke van wit linne te verwyder en nie die linne in die proses te vernietig nie is 'n lang proses en dit raak nogal duur, ons hoop altyd dat as gaste per ongeluk op die linne mors hulle dit so vinnig probeer opvee en soveel as moontlik maak dit dit makliker en vinniger om die vlekke te verwyder en dit sal dan niks kos nie, maar sodra daar iets op die wit linne gelaat word vir 'n lang tydperk, word dit 'n duur en lang proses om dit te kry weer wit en soms moet ons die linne afskryf en ons eienaars nuwe linne laat koop. Ek hoop dat ons julle weer in die toekoms sal kan huisves. Vriendelike groete, Jessica CTHA-span

This review has been automatically translated using Google.
Deon D
Short stay ⋅ With friends
4.6
Apr 2021

Very nice, good location, good weather. All shortcoming was hot water. Friday night no hot water, agent immediately got to work. Plumbing element comes set up. Saturday night hot water. All day Sunday out of town and surroundings, came back late Sunday evening ─ women want to shower, again no hot water. Left there because we checked out Monday morning.

Baie lekker, goeie ligging, goeie weer. Al tekortkoming was warm water. Vrydagaand geen warm water, agent dadelik werk gemaak. Loodgieter element kom opstel. Saterdagaand warm water. Heeldag Sondag uit stad en omgewing, Sondagaand laat teruggekom ─ vrouens wil stort, weereens geen warm water. Daar gelos, want ons het uitgeklok Maandagoggend.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
3.0
FZP/CTHA
Ocean View A1101

It was really unfortunate that the element would decide to pack up completely on Sunday night. We hope to see you again one day so that you can enjoy the apartment to the fullest.

Dit was nou regtigwaar jammer dat die element sou besluit om Sondag aand heeltemal op te pak. Ons hoop om julle eendag weer te sien sodat julle die woonstel teenvolle kan geniet.

This review has been automatically translated using Google.
Carlyn O
Short stay ⋅ With friends
4.4
Jul 2021

The view is to die for. Would have loved a braai or balcony or fireplace since it was the coldest it has been. Day 1 was frustrating as we had no warm water. The plumbers only fixed it the following morning (I suggest that it must be switched on before guests arrive and test it). The place is extremely cold and either they must install aircons because with those huge windows I can imagine how hot it must be in summer. There is no inventory to check and there's a lot of cutlery (very cheap and no matches ) and the biggest pot can only cook for one person. Thank you to the staff for bringing us blankets and a big pot to cook at least.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
FZP/CTHA
Ocean View A1101

Hi Carlyn, Thank you so much for your feedback and our sincere apologies for the inconvenience on your 1st night. I'm glad we could assist with some blankets and a bigger pot. We value feedback and will share the above with the property owner as well so he could look at some of the items mentioned as improvements for the near future. We hope someday we could host you again and hopefully by then with some improvement. Keep well, Carlyn. Regards CTHA

Hallo Carlyn, Baie dankie vir jou terugvoer en ons opregte verskoning vir die ongerief op jou 1ste aand. Ek is bly ons kon help met 'n paar komberse en 'n groter pot. Ons waardeer terugvoer en sal bogenoemde ook met die eienaar van die eiendom deel sodat hy na sommige van die items wat genoem word as verbeterings vir die nabye toekoms kan kyk. Ons hoop dat ons jou eendag weer kan huisves en hopelik teen daardie tyd met 'n mate van verbetering. Hou goed, Carlyn. Groete CTHA

This review has been automatically translated using Google.
Sunette N
Short stay ⋅ Family with teenagers
4.2
Jan 2021

Close to shopping centers. Lovely view! Very neat place, but was not 100% clean when we arrived.

Naby winkelsentrums. Lieflike uitsig! Baie netjiese plek, maar was nie 100% skoon toe ons arriveer het nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
4.0

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4.3/5

FZP/CTHA Verified

Properties 75

Reviews 252

On LekkeSlaap 11 years

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4 reviews
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As Featured on Facebook
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: 11 Coral Road, Bloubergstrand, Cape Town, 7441, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAd603c046f3e2daba06d9d869e8ba4ac757d4c94fdb833531099ebe6a942961377b12d607a896bdbdfd779c68282033195523?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R2 436 nowFrom R1 705 per night (sleeps 6) 4 5 1 5 11 Coral Road Bloubergstrand 7441 Western Cape 021 201 8901 14:00-18:00 10:00 -33.818417 18.47525

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