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Luxe on Thibault

3 reviews
Self Catering

Reviews

4/ 5

Based on 3 reviews

Very Good
Cleanliness
3.7
Location
4.7
Value for money
3.0
Service
4.0
Safety
4.7
Ashley C
Short stay ⋅ With partner
4.4
Aug 2023

Anniversary and birthday getaway. We went to Cape Town for our anniversary and my husband's birthday. Sadly the room we booked, as per advertisement, wasn't available and they gave us an alternative room. We had to make the best of the situation and luckily got compensated for the inconvenience. The staff were friendly and accommodating.

Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
4.0
FZP/CTHA
Luxe on Thibault

Hi Ashley, thank you for taking the time to leave us a review, we do apologise again for the inconvenience this caused you and glad we could brighten your day in the end. I do hope that we would be able to welcome you back again. Kind regards, Jessica CTHA Team

Hallo Ashley, dankie dat jy die tyd geneem het om vir ons 'n resensie te gee, ons vra weereens om verskoning vir die ongerief wat dit jou veroorsaak het en bly ons kon jou dag op die ou end ophelder. Ek hoop dat ons julle weer sal kan verwelkom. Vriendelike groete, Jessica CTHA-span

This review has been automatically translated using Google.
Sindiswa M
Short stay ⋅ With partner
4.2
Jan 2023

I enjoyed my stay. The place had an amazing view and it’s beautiful. But it is not worth the price.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
1.0
FZP/CTHA
Luxe on Thibault

Hi Sindiswa. We are really happy to hear you loved the apartment and enjoyed your stay. Wishing you a great 2023. Regards, CTHA Team.

Hi Sindiswa. We are really happy to hear you loved the apartment and enjoyed your stay. Wishing you a great 2023. Regards, CTHA Team.

This review has been automatically translated using Google.
Nestley R
Long stay ⋅ With partner
3.4
May 2023

Peace and quiet, lovely. Need to have housekeeping for longer stay.

Cleanliness
1.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
FZP/CTHA
Luxe on Thibault

Hi Nestley Thank you for taking the time to write a review, feedback of any kind is always appreciated, it helps grow as a business and learn how we can better the experience for all our guests. I understand that you have suggested that housekeeping should be provided for a longer stay, this is always an options for our guests it is at an additional cost to the guest as we manage fully self-catering apartments and are not based at the buildings. We do however always have this as an option. It is compulsory for any stay longer that 14 nights, anything less is upon the request from the guest. May I ask why you rated us a 1 for Cleanliness? I need to take this up with management immediately if the apartment was not clean upon your arrival. If you rated us 1 because you would have liked Housekeeping during your stay then that would not be the correct place to rate as the Cleanliness rating is for how you received the apartment upon check-in. Thank you and I hope that we will see you again soon. Kind regards, Jessica CTHA Team

Hallo Nestley Dankie dat jy die tyd geneem het om 'n resensie te skryf, terugvoer van enige aard word altyd waardeer, dit help groei as 'n besigheid en leer hoe ons die ervaring vir al ons gaste kan verbeter. Ek verstaan dat jy voorgestel het dat huishouding voorsien moet word vir 'n langer verblyf, dit is altyd 'n opsie vir ons gaste dit is teen 'n bykomende koste vir die gas aangesien ons ten volle selfsorg woonstelle bestuur en nie by die geboue gebaseer is nie. Ons het dit egter altyd as 'n opsie. Dit is verpligtend vir enige verblyf langer as 14 nagte, enigiets minder is op versoek van die gas. Mag ek vra hoekom jy ons 'n 1 vir netheid gegradeer het? Ek moet dit dadelik met die bestuur opneem as die woonstel nie skoon was met jou aankoms nie. As jy ons 1 gegradeer het omdat jy graag Huishouding tydens jou verblyf sou wou hê, sou dit nie die regte plek wees om te gradeer nie, aangesien die Netheid-gradering is vir hoe jy die woonstel ontvang het met die inkloktyd. Dankie en ek hoop ons sien julle gou weer. Vriendelike groete, Jessica CTHA-span

This review has been automatically translated using Google.

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4.3/5

FZP/CTHA Verified

Properties 75

Reviews 254

On LekkeSlaap 11 years

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From R994
R 994 R 746
per night (sleeps 3)
3 reviews
Make a Booking
SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From R994
R 994 R 746
per night (sleeps 3)
Make a Booking
  • Capacity: 3 people
    2 adults, 1 child
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: Hans Strijdom Street, Cape Town, 8005, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe8ccb1bdd366916e2d0911726d56d8c01b090d9aafd50d9a143dfa95bc92e24652a336355038584ab87ecb7f27ef5edbe4d0?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R994 nowFrom R746 per night (sleeps 3) 3 5 1 4 Hans Strijdom Street Cape Town 8005 Western Cape 021 201 8901 14:00-18:00 10:00 -33.9181195 18.4234149

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