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Pezula Maritime Luxury - MT55

1 review
Self Catering

Reviews

4/ 5

Based on 1 review

Very Good
Cleanliness
4.0
Location
5.0
Value for money
3.0
Service
3.0
Safety
5.0
Mia B
Short stay ⋅ With partner
4.0
Jul 2022

Not worth the money. 55 Maritime is an ideal location in Knysna and Pezula offers good security and a nice area. Unfortunately, the house does not provide enough supplies for the number of people sleeping in it. We were very disappointed in the lack of clean bedding, enough toilet paper, any cleaning products and black bags, and the total lack of spices or cooking products. The WiFi also did not work at all, after we asked more than 4 times if it could be fixed as some of us had to work. We were also not informed at all that early in the morning on both Saturday and Sunday there would be people in the garden and outside the house cleaning. Overall we were very disappointed and will not be back. We also would not recommend 55 Maritime for rent.

Nie die geld werd nie. 55 Maritime is 'n ideale ligging in Knysna en Pezula bied goeie sekuriteit en 'n mooi area. Ongelukkig voorsien die huis glad nie genoeg voorraad vir die aantal mense wat dit slaap nie. Ons was baie teleurgesteld in die tekort aan skoon beddegoed, genoeg toiletpapier, enige skoonmaakmiddels en swart sakke, en die totale tekort aan speserye of kook produkte. Die WiFi het ook glad nie gewerk nie, nadat ons meer as 4 keer gevra het of dit reggemaak kon word aangesien party van ons moes werk. Ons was ook glad nie ingelig dat daar vroegoggend op beide Saterdag en Sondag mense in die tuin en buite die huis sou wees om skoon te maak nie. Oor die algemeen was ons baie teleurgesteld en sal nie terug wees nie. Ons sal ook nie 55 Maritime aanbeveel vir huur nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0
Michelle
Pezula Maritime Luxury - MT55

Dear Mia, I do apologise that you were not happy with your stay at Maritime 55. I will definitely address the linen issues with the owner and ensure we get more supplied for the property. The Wi-Fi has never been a problem in the house and Levi confirmed that he could connect on his phone, as far as I was aware that issue had been successfully resolved, so again my apologies. The house being 100% self-catering does not supply any cooking materials in the way of spices etc, and we do specify that we supply arrival amenities, but we do not replenish them during a stay. I will also address the staff being on-site, the owner arranges this schedule, but I will certainly make sure that this does not occur in the future. There should have been supplies such as black bags and arrival dishwashing liquid and washing machine tabs, if there were not please let me know as this is something I need to take up with my staff. We have many properties on Pezula, and most of them we have under full management and therefore have complete control. This is unfortunately not the case with Maritime 55 so we have little control over the garden service and many other points. I do hope it did not spoil your holiday and welcome you to visit our site to view many of the other properties and the excellent reviews we have received. Kind regards, Michelle

Liewe Mia, Ek vra om verskoning dat jy nie tevrede was met jou verblyf by Maritime 55 nie. Ek sal beslis die linnekwessies met die eienaar aanspreek en verseker dat ons meer voorsiening kry vir die eiendom. Die Wi-Fi was nog nooit 'n probleem in die huis nie en Levi het bevestig dat hy op sy foon kon koppel, sover ek bewus was dat die probleem suksesvol opgelos is, so weereens my verskoning. Die huis wat 100% selfsorg is, verskaf geen kookmateriaal in die pad van speserye ens nie, en ons spesifiseer wel dat ons aankomsgeriewe verskaf, maar ons vul dit nie aan tydens verblyf nie. Ek sal ook die personeel wat op die terrein is, toespreek, die eienaar reël hierdie skedule, maar ek sal verseker seker maak dat dit nie in die toekoms gebeur nie. Daar moes voorrade gewees het soos swartsakke en aankoms skottelgoedwasmiddel en wasmasjien tabs, as daar nie was nie, laat weet my asseblief want dit is iets wat ek met my personeel moet opneem. Ons het baie eiendomme op Pezula, en die meeste daarvan het ons onder volle bestuur en het dus volle beheer. Dit is ongelukkig nie die geval met Maritime 55 nie so ons het min beheer oor die tuindiens en baie ander punte. Ek hoop nie dit het jou vakansie bederf nie en verwelkom jou om ons webwerf te besoek om baie van die ander eiendomme en die uitstekende resensies wat ons ontvang het te besigtig. Vriendelike groete, Michelle

This review has been automatically translated using Google.

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On LekkeSlaap 6 years

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1 review
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  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 17:00
    Check-out: 10:00
  • Address: Maritime Close, Pezula Golf Course, Sparrebosch, Knysna, 6571, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA94bd8d38ee5c623a21968b7ba5b3e69f4888386fae3f512eb80f38975d905f7d83c911a28c7c2c462f0cd7c0a2aad71be68a?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R6 000 per night (sleeps 8) 1 5 1 4 Maritime Close, Pezula Golf Course Sparrebosch 6571 Western Cape 021 201 8901 14:00-17:00 10:00 -34.077569320989 23.094823767058

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