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Phoenix B&B

7 reviews
Guest House

Reviews

3.9/ 5

Based on 7 reviews

Good
Cleanliness
3.9
Location
4.1
Value for money
3.7
Service
3.6
Safety
4.1
Marlouw D
1 night stay ⋅ Family with young children
5.0
May 2023

Historical visit. First time there and learned the history of the beautiful town.

Geskiedkundige kuier. Eerste keer daar en het die geskiedenis geleer van die pragtige dorp.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Christel H
Short stay ⋅ On business
4.6
Jul 2023

Great service and an excellent cook. Good location and the food in the restaurant is highly recommended.

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Marlouw D
1 night stay ⋅ Family with teenagers
4.0
May 2024

Quieter village quiet farm atmosphere. Nice stay in the quiet and peaceful village.

Rustiger dorpie stil plaas atmosfeer. Lekker gebly in die stil en rustige dorpie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Liette D
1 night stay
4.0
Mar 2024

We are from the countryside and it was as we know countryside. Was perfect for our need. Nice big bathroom.

Ons is van die platteland en dit was soos ons platteland ken. Was perfek vir ons behoefte. Lekker groot badkamer.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Davida M
1 night stay ⋅ With partner
3.0
Apr 2023

We were very uncomfortable being so alone. On arrival there was no one to check us in. We waited a long time, they don't answer their phones. We had to go in and find our room ourselves. There was no one there all the time and we couldn't order breakfast because the owner said the guest house was closed on weekends. We were left to our own mercy.

Ons was baie ongemaklik om so alleen te wees. Met aankoms was daar niemand om ons in te teken nie. Ons het lank gewag, hulle antwoord nie hulle fone nie. Onsself moes ingaan en ons kamer kry. Daar was niemand deurentyd en ons kon nie ontbyt bestel nie, want die eienaar het gesê die gastehuis is toe oor naweke. Ons was aan ons eie genade gelaat.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
1.0
Location
3.0
Safety
4.0
Value for money
3.0
SIMON
Phoenix B&B

No calls were made to my phone. So I couldn't answer if there was no call. I responded to your email with breakfast saying the Restaurant was closed on weekends but was willing to go in to make breakfast for 2 people after I said "just give me a chance to get my 2 year old sorted and dressed" to enter on a holy Sunday to make breakfast for 2. Where you responded: No, never mind. Apologies that you were so uncomfortable, but if you had only called me I would have received you with love. And not to make excuses, I know we have had a lot of reception problems in the last few weeks, but I would have received a message if someone had contacted me. Blessed day to you

Geen oproepe was gemaak na my foon toe nie. So ek kon nie antwoord as daar nie gebel was nie. Ek het op jou e-pos reageer met ontbyt en gesê die Restaurant is toe oor naweke maar was bereid om in te gaan om vir 2 mense ontbyt te maak na ek gesê het: "gee net kans dat ek my 2jarige net uitsorteer en aantrek" om op n heilige Sondag ingaan om vir 2 ontbyt te maak. Waar u gereageer het: Nee los maar. Onverskoning dat julle so ongemaklik was maar as julle my net gebel het sou ek julle met liefde ontvang het. En nie om verskonings op te maak nie weet ek ons het die laaste paar weke baie opvangs probleme, maar ek sou n boodskap gekry het indien iemand my gekontak het. Geseende dag vir u

This review has been automatically translated using Google.
Johann P
1 night stay ⋅ With partner
5.0
May 2021

Pleasant stay. Unfortunately people were lax with wearing masks and our province is in a 3rd wave. Both chef and waitress did not wear masks when they came to our table during dinner. Unacceptable!

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Wendy D
Short stay ⋅ Family with teenagers
1.6
Jul 2019

Poor reception and the place is in a poor state with the shower door falling off and not very pleasant. Rooms are not up to standard. Shower doors were broken. Our rooms and beds were not cleaned and the cups were not washed.

Cleanliness
1.0
Service
1.0
Location
3.0
Safety
2.0
Value for money
1.0
SIMON
Phoenix B&B

After the guest's stay, I could find no fault with the rooms. The shower door was dealt with harshly and came off its track. The rooms were cleaned a little late due to the fact that I urgently went to the hospital with my wife. As a result, I could not clean the rooms early in the morning. It was done on my return. I don't know what more I could do with the reception. They were welcomed and escorted to the rooms. It was also explained to them where everything was. They were under the impression that breakfast would be included in the price and unfortunately it is not. When we wanted to help them, they drove off somewhere. No breakfasts are served before 8.

Ek kon na afloop van die gas se verblyf geen fout vind met die kamers nie. Die stortdeur is hardhandig behandel en het van sy spoor afgeklim. Die kamers is wel 'n bietjie laat skoongemaak as gevolg van die feit dat ek dringend met my vrou hospitaal toe is. Ek kon as gevolg daarvan nie die kamers vroegoggend opruim nie. Dit is wel gedoen met my terugkoms. Ek weet nie wat meer kon ek doen met die ontvangs nie. Hulle is welkom geheet en is na die kamers begelei. Daar is ook aan hulle verduidelik waar alles is. Hulle was onder die indruk dat ontbyt ingesluit sou wees by die prys en ongelukkig is dit nie. To ons hulle wou reghelp, het hulle iewers heen gery. Geen ontbyte word voor 8 bedien nie.

This review has been automatically translated using Google.

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3.9/5

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Properties 1

Reviews 7

On LekkeSlaap 5 years

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From
From R1 100
per night, for 2 ppl
7 reviews
Make a Booking
SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R1 100
per night, for 2 ppl
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  • Capacity: 10 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 42 Voortrekker straat, Fauresmith, 9978, Free State
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAkcVTAf7K7zQXA26O1e6x0xR5EzX3kt6HqHzbcVuhXfZdXwHGEF?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 100 per night, for 2 ppl 7 5 1 4 42 Voortrekker straat Fauresmith 9978 Free State 021 201 8901 14:00-19:00 10:00 -29.747661122328 25.314023504299

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