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Picanha Guesthouse

57 reviews
Guest House

Reviews

4.1/ 5

Based on 57 reviews

Very Good
Cleanliness
4.2
Location
4.3
Value for money
3.8
Service
3.8
Safety
4.3
Marijke V
1 night stay ⋅ With partner
5.0
Nov 2024

Was a very pleasant stay with very friendly and helpful staff. See stars.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double bed rooms
Nicolene S
Short stay ⋅ With partner
5.0
Oct 2024

Fantastic, value for money. Safe and close to everything. That's the effort. Everything one needs.

Fantasties, waarde vir geld. Veilig en naby alles. Dit is die moeite. Alles wat mens nodig het.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double bed rooms
Erica D
1 night stay ⋅ With partner
5.0
Sep 2024

Enjoyed. We enjoyed our stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double bed rooms
Maria P
Short stay
3.8
Jan 2025

Arrival disappointing customer service but stay very nice and safe. Yes, we did, but the kitchenware really needs to be replaced. The lids on the pans were without knobs. There were enough knives and forks, but only 1 tablespoon and 2 wine glasses. The egg lifter bent when you used it. The kitchen scoop is so bent you can't sweep anything up with it. The following were not available at all: braai tongs, scissors, whisk, salad spoons, colanders. We also got very hot, there was no air conditioning. We went to buy an extra fan, because the children couldn't sleep from the heat. The sprinklers must have been on at some point when someone stayed there and left the windows open, because there is water damage behind one of the sofas on the windowsill. The washing machine also doesn't work. We stayed at the unit 2 times during the holiday. The customer service was very poor. When we arrived the lady working didn't know the address of the self-catering unit, so we had to take her with us to get to the unit and the alarm kept going off and she had to call someone to turn it off. We had to take her back to the other guesthouse where she works. When we arrived the second time, it was a different lady who helped us and she didn't know which key we needed for the unit, so we had to drive twice because she gave us 2 sets of keys. We were very disappointed with this. On the positive side, the unit was neat, well located and we felt very safe.

Aankoms teleurstellende kliente diens maar verblyf baie lekker en veilig. Ja, ons het, maar die kombuisware moet regtig vervang word. Die panne se deksels was sonder knoppe. Daar was genoeg messe en vurke, maar net 1 eetlepel en 2 wyn glase. Die egg lifter het gebuig as jy hom gebruik het. Die kombuis skoppie is so gebuig jy kan niks opvee met hom nie. Die volgende was glad nie beskikbaar nie: braai tang, sker, klitser, slaai lepels, vergietes. Ons het ook baie warm gekry, daar was nie aircon nie. Ons het 'n ekstra waaier gaan koop, want die kinders kon nie slaap van die hitte nie. Die sproeiers moes een of ander tyd aangegaan het toe iemand daar gebly het en die vensters oopgelos het, want daar is waterschade agter die een bank op die vensterbank. Die wasmasjien werk ook nie. Ons het 2 keer by die eenheid gebly gedurende die vakansie. Die kliente diens was baie swak. Met ons aankoms het die dame wat gewerk het nie geweet wat die adres van die selfsorg eenheid was nie, so toe moes ons haar saamneem om by die eenheid te kom en die alarm het bly afgaan en sy moes iemand bel om dit af te sit. Ons moes haar weer terugneem na die ander gastehuis waar sy werk. Met ons tweede aankoms was dit weer 'n ander dame wat ons gehelp het en sy het weer nie geweet watter een van die sleutels ons moes kry vir die eenheid nie, so toe moes ons weer twee keer ry, want sy het 2 bosse sleutels vir ons gegee. Ons was baie teleurgesteld in dit. Aan die positiewe kant was die eenheid netjies, goed geleë en ons het baie veilig gevoel.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Duiker - Self Cateri...
Marie J
1 night stay ⋅ With partner
5.0
Feb 2024

Safe, spacious, clean place to stay - value for money. Safe, quiet neighborhood even though it is close to town center. Spacious, clean rooms and a large garden where children can play.

Veilige, ruim, skoon blyplek - waarde vir geld. Veilige, stil omgewing al is dit naby middedorp. Ruim, skoon kamers en 'n groot tuin waar kinders kan speel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double bed rooms
Ernest B
1 night stay ⋅ Individual traveller
4.8
Mar 2024

Nice stay. Had a great stay, thank you.

Lekker gebly. Het lekker gebly, dankie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Double bed rooms
Lydia Z
1 night stay ⋅ With partner
4.6
May 2024

Comfortable and neat. The room was very nice, cozy and beautiful. Unfortunately, the street noise kept us awake a bit. The person who helped us is very friendly and helpful. Will use them again.

Gerieflik en netjies. Die kamer was baie lekker, gesellig en mooi. Ongelukkig het die straatlawaai ons bietjie wakker gehou. Die persoon wat ons gehelp het, is baie vriendelik en behulpsaam. Sal weer gebruik maak van hulle.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Double bed rooms
Lizel D
1 night stay ⋅ With partner
4.4
Nov 2024

Everything was clean and tidy. It met our requirements.

Alles was skoon en netjies. Dit het voldoen aan ons vereistes.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Double bed rooms
Room stayed in
Single rooms
Sarel C
1 night stay ⋅ With partner
4.2
Dec 2024

Slept well. Just need a kettle with coffee in the room. Yes, very nice, just need coffee and a kettle. Shower, toilet and sink a bit cramped. Use baking soda and vinegar to remove the toilet's baking marks.

Lekker geslaap. Kort net 'n ketel met koffie in die kamer. Ja, baie lekker, kort net koffie en 'n ketel. Stort, toilet en wasbak bietjie beknop. Gebruik koeksoda en asyn om die toilet se bakmerke af te haal.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0
Room stayed in
Double bed rooms
Anonymous Guest
1 night stay ⋅ With partner
3.2
Dec 2024

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
3.0
Room stayed in
Family rooms

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4.1/5

Stella Verified

Properties 1

Reviews 57

On LekkeSlaap 8 years

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From R 600
per night (sleeps 1)
57 reviews
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From
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  • Capacity: 24 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 34 Jacobs Street, Heidelberg, 1441, Gauteng
  • TGCSA rating:
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA323f66cc589f9ec7a06918e00e7d885fe07b602de79cac5a37b6bc74ef0f57a65c3ba1468a6d8543b7b41edcbe4a091cbe54?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R600 per night (sleeps 1) 57 5 1 5 34 Jacobs Street Heidelberg 1441 Gauteng 021 201 8901 14:00-19:00 10:00 -26.498832 28.358862

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