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Pleasant Waters Lodge & Conference Venue

6 reviews
Self Catering

Reviews

4/ 5

Based on 6 reviews

Very Good
Cleanliness
4.0
Location
3.8
Value for money
4.0
Service
3.8
Safety
4.5
Liau K
Short stay ⋅ With partner
4.4
Sep 2021

Very short. Nothing to complain about.

Cleanliness
5.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Standard Garden Chal...
Pieter H
Short stay ⋅ Family with young children
4.0
Dec 2019

Although the beaches are not that close, the swimming pool is a big plus at the resort. Very nice and quiet area, close to shopping centers. Perhaps Pleasant Waters could just pay attention to possibly putting railings on the stairs. My parents are both elderly and have difficulty walking up the stairs. There is only one set of about 2 or 3 stairs to the large chalet, but a railing would be handy. Both showers in the large chalet are also a bit difficult for the elderly to get in and out of because there are steps to the showers.

Alhoewel die strande nie so naby is nie is die swembad 'n groot pluspunt by die oord. Baie lekker en stil area, naby winkelsentrums. Pleasant Waters kan miskien net let om moontlik relings by die trappe op te sit. My ouers is beide bejaard en loop moeilik by die trappe. Daar is net die een stel van so 2 of 3 trappe na die groot chalet, maar 'n reling sal handig wees. Beide storte in die groot chalet is ook bietjie moeilik vir bejaardes om in en uit te klim omdat daar trappies na die storte is.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
3.0
Safety
5.0
Value for money
4.0
Room stayed in
4 Bedroom Flat
Jolanda O
Short stay ⋅ Family with teenagers
2.6
Dec 2019

A bit disappointed. We decided to come back 2 days earlier. On arrival the crockery was so dirty we had to wash everything before we could use it, the egg was still sitting on the plates. On Christmas day, a van full of people arrived as visiting guests for one of the couples who were booked in as day visitors. They drank until after 12 in the evening, we almost couldn't sleep because of the noise. No one silenced them. There was also a large group of working people who hung their laundry and underwear all over the benches and chairs, making it so uncomfortable to sit there, they drank heavily every night and played their music very loudly. I will not go to them again nor recommend them. We decided on them precisely because their rules were strict, but they were only on paper. We felt out of place and decided to drive instead and look for other accommodation.

Bietjie teleurgesteld. Ons het besluit om 2 dae vroeër terug te kom. Met aankoms was die breekware so vuil ons moes alles eers was voor ons dit kon gebruik, die eier het nog op die borde gesit. Op kersdag het 'n bussie vol mense opgedaag as kuiergaste vir een van die paartjies wat ingeboek was as dagbesoekers. Hulle het gedrink tot na 12 die aand, ons kon omtrent nie slaap van die geraas nie. Niemand het hul stil gemaak nie. Daar was ook 'n groot groep werkende mense wat hulle wasgoed en onderklere oral op die bankies en stoele opgehang het, wat dit so ongemaklik gemaak het om daar te sit, hulle het elke aand erg gedrink en hulle musiek kliphard gespeel. Ek sal nie weer na hulle toe gaan nie en ook nie aanbeveel nie. Ons het juis op hulle besluit omrede hul reëls streng was, maar dit was slegs op papier. Ons het ontuis gevoel en besluit om eerder te ry en ander verblyf te soek.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
2.0
Location
3.0
Safety
4.0
Value for money
2.0
Room stayed in
Standard Garden Chal...
David
Pleasant Waters Lodge & Conference Venue

Good day Jolanda, I am truly sorry to learn of your disappointment. Unfortunately in all my marketing, I promote my establishment as " BUDGET ACCOMMODATION IDEAL FOR GROUPS OR BUSINESS WITH WORK COMMITMENTS IN SOUTH DURBAN". 90% of my business are persons working in the area or those that have stayed while working and choose to come down for a break. Unfortunately, it was festive season and a certain amount of drinking will happen on occasion. It is very difficult to control and can be a sensitive area to manage. My business is in a residential area and none of my neighbours nor other guests complained. With regards to dirty cutlery, I will address this with my staff. That is totally unacceptable. My business is mostly fully booked so I must be doing something right. This is one of a few really negative feedback I have ever received! I do also appreciate you had a problem from the outset....where you queried the accommodation provided. I referred you to the website which you had used to initiate the booking; with pictures and copy that is truly reflective of the accommodation, you booked. I will be relooking at my marketing to ensure there is no misunderstanding regarding the focus of my business and selectively remove/ change my listing accordingly. I am happy to reimburse you for 2 nights as the rooms we rebooked to a shipping company who had commitments on a vessel that arrived.

Goeie dag Jolanda, Ek is werklik jammer om te verneem van jou teleurstelling. Ongelukkig in al my bemarking bevorder ek my onderneming as "BEGROTING AKKOMMODASIE IDEAAL VIR GROEPE OF BESIGHEID MET WERKVERBINTENISIES IN SUID-DURBAN". 90% van my besigheid is persone wat in die area werk of diegene wat gebly het terwyl hulle gewerk het en kies om af te kom vir 'n blaaskans. Ongelukkig was dit feestyd en sal daar by geleentheid 'n sekere mate van drinkery plaasvind. Dit is baie moeilik om te beheer en kan 'n sensitiewe area wees om te bestuur. My besigheid is in 'n woongebied en nie een van my bure of ander gaste het gekla nie. Met betrekking tot vuil eetgerei, ek sal dit met my personeel aanspreek. Dit is totaal onaanvaarbaar. My besigheid is meestal vol bespreek so ek moet iets reg doen. Dit is een van 'n paar baie negatiewe terugvoer wat ek nog ooit ontvang het! Ek waardeer ook dat jy van die begin af 'n probleem gehad het ... waar jy navraag gedoen het oor die verblyf wat voorsien is. Ek het jou verwys na die webwerf wat jy gebruik het om die bespreking te begin; met foto's en kopie wat werklik die akkommodasie weerspieël, wat jy bespreek het. Ek sal weer na my bemarking kyk om te verseker dat daar geen misverstande is oor die fokus van my besigheid nie en my aanbieding selektief dienooreenkomstig verwyder/verander. Ek vergoed u graag vir 2 nagte as die kamers wat ons herbespreek het na 'n redery wat verpligtinge gehad het op 'n vaartuig wat aangekom het.

This review has been automatically translated using Google.
Ntombi M
Short stay ⋅ Family with young children
5.0
Dec 2018

Great establishment! I would come back any time!

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Superior Garden Chal...
David
Pleasant Waters Lodge & Conference Venue

Thank you, much appreciated.

Thank you, much appreciated.

This review has been automatically translated using Google.
Andiswa M
Short stay ⋅ Family with young children
4.4
Dec 2018

Great place with friendly owners and staff. See stars.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
Double Rooms 8-10 Sh...
David
Pleasant Waters Lodge & Conference Venue

Much appreciated.

Baie waardeer.

This review has been automatically translated using Google.
Emile L
Short stay ⋅ With partner
3.8
Dec 2018

Very nice, just too short. Perfect place for a quick break to relax by the sea.

Baie lekker, net te kort. Perfekte plek vir n vinnige wegbreek om te ontspan by die see.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
3.0
Safety
4.0
Value for money
4.0
Room stayed in
Superior Garden Chal...
David
Pleasant Waters Lodge & Conference Venue

Thank you very much, we appreciate the feedback.

Baie dankie, ons waardeer die terugvoer.

This review has been automatically translated using Google.

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4/5

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Properties 1

Reviews 6

On LekkeSlaap 6 years

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From R 920
per night, for 2 ppl
6 reviews
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  • Capacity: 39 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 11:00
  • Address: 83 Moss Road, Ocean View, Bluff, 4052, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa8962e6c831113677587bc97bfc4723d84b94f5a8f4293fa2c2a6a87286079349c95ad181b0dbe5161ddeed245485cc8163b?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R920 per night, for 2 ppl 6 5 1 4 83 Moss Road Ocean View 4052 KwaZulu-Natal 021 201 8901 14:00-21:00 11:00 -29.915014 31.020028

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