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Premier Hotel Cape Town

25 reviews
Hotel

Reviews

4.4/ 5

Based on 25 reviews

Very Good
Cleanliness
4.4
Location
4.6
Value for money
4.1
Service
4.4
Safety
4.5
Anonymous Guest
1 night stay ⋅ Family with teenagers
4.4
Jun 2024

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Family Twin
Will H
Short stay ⋅ With partner
4.4
Apr 2024

Quiet and very nice stay! Had a great night's sleep and would stay there again.

Rustig en baie lekker bly! Lekker geslaap en sal weer daar gaan bly.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
4.0
Room stayed in
Standard Twin Room
Reservations
Premier Hotel Cape Town

Thank you very much for your feedback. Glad to hear you enjoyed your time with us. Regards, Joanne

Baie dankie vir u terugvoering. Bly om te hoor julle het julle tyd by ons geniet. Groete, Joanne

This review has been automatically translated using Google.
Dirk K
Short stay ⋅ With partner
3.6
Mar 2024

Clean, old fashioned, sea view. Nice old-fashioned type of hotel with friendly staff. Nice view of the sea. The rooms are a bit small and do not have a fridge. It makes a difference if you want to stay a little longer.

Skoon, outyds, see uitsig. Lekker outydse tipe hotel met vriendelike personeel. Mooi uitsig oor die see. Die kamers is effens klein en het nie 'n yskas nie. Dit maak 'n verskil as mens bietjie langer wil bly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
3.0
Safety
3.0
Value for money
3.0
Room stayed in
Standard Sea View
Reservations
Premier Hotel Cape Town

Thank you very much for your feedback, Dirk. I am glad you enjoyed your time with us with the beautiful sea view. regards Joanne

Baie dankie vir jou terugvoering, Dirk. Ek is bly julle het jul tyd by ons geniet met die mooi see-uitsig. Groete Joanne

This review has been automatically translated using Google.
Nadeem S
Short stay ⋅ With partner
2.0
Apr 2024

Nothing Premium about this hotel except the price. Booked for my anniversary, did not even receive a complimentary drink (you guys need to learn from the industry leaders in the business). Was asked to pay the difference (the discount that was received) upon arrival. Stated that the amount was paid in full prior to arrival. Room was small, furniture dated. Did not have an adaptor to plug in the cellphone charger. Had to risk charging the phones in the bathroom. First morning we left the room at 10:00, returned at 22:30 to the room in the exact same condition that I left it in, despite displaying the "make up room" tag. The room was not serviced at all. The housekeeping attendant even stated that they would replace the towels and come to service the room in the morning. I requested another room and an hour later was put into another room. No apologies received, and no managers' communication about the incident as promised the evening prior. Put into the second room, and the bathtub does not function. What a spoiler! Rooms are small, bathrooms even smaller, and not like what was portrayed. Don't expect any amenities either, I did not bring polish and a shoe brush, and the hotel did not even have a shoe kit (again, learn from the hospitality experts). Could get much better at the same or lower rates. Extremely disappointed.

Cleanliness
1.0
Service
1.0
Location
4.0
Safety
3.0
Value for money
1.0
Room stayed in
Standard Sea View
Reservations
Premier Hotel Cape Town

Dear Nadeem, Thank you so much for your feedback, albeit a rather disappointing read. Please accept my apologies that you did not receive any feedback or contact from management. I will look into where the communication gap occurred in this matter. We do have adaptors available from reception for various plugs and charging purposes. However, I am also pleased to advise that while we are undergoing refurbishments this winter, we will also be installing additional plug points which include USB charging points into the rooms. It would seem there were several areas where we dropped the ball, and please rest assured that these will all be addressed with the relevant departments and corrective measures will be taken. Kind regards, Joanne Duffin General Manager

Beste Nadeem, Baie dankie vir jou terugvoer, al is dit 'n nogal teleurstellende lees. Aanvaar asseblief my verskoning dat jy geen terugvoer of kontak van die bestuur ontvang het nie. Ek sal kyk waar die kommunikasiegaping in hierdie saak ontstaan het. Ons het wel adapters beskikbaar by ontvangs vir verskeie proppe en laaidoeleindes. Ek is egter ook bly om te vertel dat terwyl ons hierdie winter opknappings ondergaan, ons ook bykomende proppunte wat USB-laaipunte insluit in die kamers sal installeer. Dit wil voorkom of daar verskeie areas was waar ons die bal laat val het, en wees asseblief verseker dat dit alles met die betrokke departemente aangespreek sal word en regstellende maatreëls getref sal word. Vriendelike groete, Joanne Duffin Algemene bestuurder

This review has been automatically translated using Google.
Elsa B
1 night stay ⋅ Family with teenagers
5.0
Sep 2022

See below. Amazing location and the friendliest and most helpfull staff.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Twin Room
Piet-michael Z
Short stay
5.0
Aug 2022

These were fantasies. Our room was ready early. Perfect customer service. Slept well on the bed.

Dit was fantasies. Ons kamer was vroeg reg gewees. Perfekte kliëntediens. Lekker geslaap op die bed.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Twin Room
Lourens S
Short stay ⋅ With partner
5.0
Jul 2022

Clean, tidy, well located, good service and food. Would definitely recommend for a stay.

Skoon, netjies, goed geleë, goeie diens en kos. Sal beslis aanbeveel vir verblyf.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Sea View
Duan T
Short stay ⋅ With partner
5.0
Apr 2022

Neat, friendly and very well located. The Premier Hotel is walking distance from everything and the best view! It's very neat and everyone was very friendly.

Netjies, vriendelik en baie goed geleë. Die Premier Hotel is stapafstand van alles af en beste uitsig! Dis baie netjies en almal was baie vriendelik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Reservations
Premier Hotel Cape Town

Dear Duan What an absolute pleasure to have had you as our guests. Thank you for taking the time to tell all potential guests about Premier Hotel Cape Town. We sincerely hope to welcome you back very soon. Kind regards, Mynhardt de Jongh General Manager

Liewe Duan Wat 'n absolute plesier om julle as ons gaste te hê. Dankie dat jy die tyd geneem het om alle potensiële gaste van Premier Hotel Kaapstad te vertel. Ons hoop van harte om jou binnekort terug te verwelkom. Vriendelike groete, Mynhardt de Jongh Algemene bestuurder

This review has been automatically translated using Google.
Lerato L
Short stay
5.0
Mar 2022

Pleasant. I had an incredible time the staff were friendly and very helpful. I would have loved a room facing the sea or the mountain.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Reservations
Premier Hotel Cape Town

Dear Lerato, Thank you so much for your positive feedback. We will continue to strive for perfection. Kind regards, Mynhardt de Jongh General Manager

Dear Lerato, Thank you so much for your positive feedback. We will continue to strive for perfection. Kind regards, Mynhardt de Jongh General Manager

This review has been automatically translated using Google.
Thea V
Short stay ⋅ With partner
5.0
Mar 2022

Very nice place. Neat and clean. Staff friendly and make a lot of effort. See stars.

Baie lekker plek. Netjies en skoon. Personeel vriendelik en doen baie moeite. Sien sterre.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Reservations
Premier Hotel Cape Town

Dear Cornelius, Thank you for your feedback. It is truly appreciated and will be very motivating for my team to hear. Keep travelling safely. Kind regards, Mynhardt de Jongh General Manager

Liewe Cornelius, Dankie vir jou terugvoering. Dit word opreg waardeer en sal vir my span baie motiverend wees om te hoor. Hou aan om veilig te reis. Vriendelike groete, Mynhardt de Jongh Algemene bestuurder

This review has been automatically translated using Google.

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per night, for 2 ppl
25 reviews
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 292 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
  • Address: 1 Marais Road, Sea Point, Cape Town, 8000, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA3cf6df0308be2236ad0d417e1c95213e34cc17f895cd0f36ed84f2d0f19996f8c8feb9ab495c7f0254f53194a7b9dfc0b974?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 620 per night, for 2 ppl 25 5 1 5 1 Marais Road Sea Point 8000 Western Cape 021 201 8901 14:00-23:00 11:00 -33.912611640194 18.389379382097

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