Not satisfied.
No shower. It took us more than 20 minutes to get enough hot water in the bath. The bed was in a poor state. Springs from the mattress made it difficult to lay down. Completely uncomfortable. We we instructed to drive around the house and park the car next to the street, while the whole back yard was available.
We are sorry about your being not satisfied. However, our establishment is clearly advertised as a historical house, built in 1904.
We are proud of not adulterating the history and age of Prima Rosa by modernizing our whole place. There are strict rules on Historical Houses.
Many ordinary, as well as upmarket guesthouses have tea stations, which we provided, in an accessible area. You could have bottomless tea and coffee at your heart's delight, a few steps away from your rooms.
You had ample bathing facilities if you needed it. One huge bath in the old style with old gold taps, the other also standard with a hand shower.
The water pressure from our Town's Municipal water varies from day to day. It is part and parcel of the present problems we are all facing.
You were asked to park infront, for your own convenience to be close to the front door. There are safety pallisades between our vehicle and the street. I take offence for the incorrect complaint .about parking on the street. You were behind a safety fence, not on an open street. Our whole property is fenched. It is an open field at the back behind the safety fence and not as safe as the front parking area, that is in hearing distance from of your room. You could have asked if you didn't like your spot because there was no restriction on where you parked.
I will look into the mattrass problem because you are the first to complain about it.
We have had hundreds of guests who valued our hospitality and the love we have for preserving something of our Heritage.
Groete,
Dorothy
We are sorry about your being not satisfied. However, our establishment is clearly advertised as a historical house, built in 1904.
We are proud of not adulterating the history and age of Prima Rosa by modernizing our whole place. There are strict rules on Historical Houses.
Many ordinary, as well as upmarket guesthouses have tea stations, which we provided, in an accessible area. You could have bottomless tea and coffee at your heart's delight, a few steps away from your rooms.
You had ample bathing facilities if you needed it. One huge bath in the old style with old gold taps, the other also standard with a hand shower.
The water pressure from our Town's Municipal water varies from day to day. It is part and parcel of the present problems we are all facing.
You were asked to park infront, for your own convenience to be close to the front door. There are safety pallisades between our vehicle and the street. I take offence for the incorrect complaint .about parking on the street. You were behind a safety fence, not on an open street. Our whole property is fenched. It is an open field at the back behind the safety fence and not as safe as the front parking area, that is in hearing distance from of your room. You could have asked if you didn't like your spot because there was no restriction on where you parked.
I will look into the mattrass problem because you are the first to complain about it.
We have had hundreds of guests who valued our hospitality and the love we have for preserving something of our Heritage.
Groete,
Dorothy
This review has been automatically translated using Google.
Louw K
Short stay ⋅ With partner
3.2
Aug 2018
Very nice, friendly, hospitable people.
This house is a true historical monument in Hartbeesfontein which has been lost. Thank you for the nice visit.
Baie lekker gebly, vriendelike, gasvrye mense.
Die huis is 'n ware historiese monument in Hartbeesfontein wat verlore gegaan het. Dankie vir die lekker kuier.
This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
1.0
Safety
3.0
Value for money
4.0
Anonymous Guest
1 night stay ⋅ With partner
2.4
Mar 2018
Cleanliness
3.0
Service
3.0
Location
2.0
Safety
3.0
Value for money
1.0
Margariet G
1 night stay ⋅ Individual traveller
2.0
Aug 2018
Not worth your money, if it wasn't already dark I would have left.
No kettle, coffee or tea facilities in the room. Curtains fall into places of the railing, no key in the door to lock (made another door's key work because I do not sleep in a strange place like that). It is not on guesthouse standard.
Nie waarde vir jou geld nie, as dit nie reeds donker was nie het ek aangery.
Geen ketel, koffie- of teegeriewe in die kamer nie. Gordyne val op plekke van die reling af, geen sleutel in deur om te sluit (het 'n ander deur se sleutel daarin maak werk want ek slaap vir seker nie so in 'n vreemde plek nie). Dit is nie op gastehuis standaard nie.
This review has been automatically translated using Google.
Cleanliness
2.0
Service
2.0
Location
1.0
Safety
3.0
Value for money
2.0
Doreen O
1 night stay ⋅ With partner
4.2
Oct 2017
It was a friendly atmosphere but not what I expected for the price I paid.
The uncle and aunt were very friendly. It was a little hard to find. I expected a little more for the price we paid but if they put in a little effort the place could be back to what it once was.
Dit was 'n vriendelike atmosfeer maar nie wat ek verwag het vir die prys wat ek betaal het nie.
Die oom en tannie was baie vriendelik. Dit was bietjie moeilik om te vind. Ek het bietjie meer verwag vir die prys wat ons betaal het maar as hulle net bietjie moeite doen kan die plekkie weer wees wat dit eens was.
This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
1.0
Hannalie H
1 night stay ⋅ Individual traveller
4.4
Sep 2016
Lovely place to stay.
We had a lovely stay with friendly people. Will definitely stay here again.
Aangename verblyf.
Heerlik tuisgegaan by aangename mense. Sal definitief weer hiervan gebruik maak.
This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0
Werner H
1 night stay ⋅ With partner
3.0
Mar 2016
Acceptable for Hartbeesfontein, rooms are tidy, but neighborhood looks unsafe and garden needs attention.
The neighborhood is not very neat and does not appear very safe either. The rooms are good but the garden could use some attention. The service was good though.
Aanvaarbaar vir Hartbeesfontein, kamers is netjies, maar buurt lyk onveilig en tuin kort aandag.
Die woonbuurt is nie baie netjies nie en kom ook nie baie veilig voor nie. Die kamers is goed, maar die tuin kan aandag kry. Die diens was wel goed.
This review has been automatically translated using Google.
Good day Werner.
Can you qualify where Prima Rosa fell short. Did you sleep here? We only found keys on the bed. We informed Travelground that you would not have an en-suite room for you. But a bathroom. I hope they informed you about it because our other rooms were already occupied.
We are very sorry that you feel dissatisfied. But my ad is clear that it is a Historic House and therefore does not have modern facilities. There are photos of each room on our ad.
regards
Dorothy
Goeie dag Werner.
Kan U kwalifiseer waar Prima Rosa tekort geskiet het. Het U hier geslaap? Ons het net sleutels op die bed gevind. Ons het Travelground in kennis gestel dat U nie n en-suite kamer vir jul sou hê nie. Maar wel n badkamer. Ek hoop hul het U inkennis daarvan gestel want ons ander kamers was reeds beset.
Ons is baie jammer dat U ontevrede voel. Maar my advertensie is duidelik dat dit n Historiese Huis is en derhalwe nie moderne fasiliteite het nie.Daar is fotos van elke kamer op ons advertensie.
Groete
Dorothy
This review has been automatically translated using Google.
Johann R
1 night stay ⋅ With friends
4.8
Jun 2015
Incredible hospitality!
Dorothy and Michael are the perfect hosts, wish we could have stayed longer. Timeless charm and style. You will see us again soon!
Ongelooflike gasvryheid!
Dorothy en Michael is die volmaakte gashere, wens ons kon langer bly. Tydlose sjarme en styl. Julle sien ons gou weer!
This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Martin O
Short stay ⋅ On business
3.6
Jul 2015
Wonderful hospitality.
Ideal getaway from the busy world. Lovely atmosphere and hospitality from Micheal and Dorothy. They make it worth it. Food was delicious.
Wonderlike gasvryheid.
Ideale wegbreek van die haastige wêreld. Lieflike atmosfeer en gasvryheid van Micheal en Dorothy. Hulle maak dit die moeite werd. Kos was heerlik.
This review has been automatically translated using Google.
Address: 5 Jooste Street, Hartbeesfontein, 2006, North West
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGVlZjU1YmQ5LTA3NmUtNGIxZi05MDE1LWYyYmQ5MGIwN2VlYw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80
From R950 per night, for 2 ppl
115135 Jooste StreetHartbeesfontein2006North West021 201 890114:00-18:0010:00-26.7635972763726.431622207165
