Had a very pleasant weekend.
Peaceful and very beautiful. Will definitely recommend to family and friends.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Wendy P
Long stay ⋅ Family with young children
5.0
Jan 2022
Awesome Beach Holiday.
Ramsgate Beach Club 1 is fantastic a lovely safe beach for families and totally pet friendly to, definitely my new holiday home.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Sharleen M
Short stay ⋅ Family with teenagers
3.8
Dec 2022
The location was perfect as we wanted direct access to the beach.
Whilst the accommodation had all we needed, the apartment was a little neglected. We could not get our vehicle into the garage as it was too small and none of the other people staying could park their cars either. The parking is extremely tight. The portable braai was broken so we could not set it up. We could not lock the security gate on the second flight of stairs and the safe would not lock. Several of the latches on the windows were broken as were a couple of the plastic chairs. Some of the cooking pans were dirty and as we did not have a scourer it was difficult to get them clean before we used them. A lot of paint was peeling off the walls. The braai facilities near the pool were great but the lights in this area were not all working so it was hard to see when braaing the meat in the evening. Also the lights at the pool were not working either. But the location directly to the beach was lovely and we had the beach mostly to ourselves which was awesome. This is just a heads up for the next people coming in.
Hi Sharl,
Thanks for your feedback, and for staying with us.
The unit was repainted in November, as well the whole complex, and the kitchen was revamped. The plastic chairs have been replaced, and the latches repaired. The security door and safe must be removed as they are not in use. We had another guest call us about the lights that did not work at the braai area, and we realized that the day/night switch was faulty which was repaired in December, possibly after you left. I am so sorry that some of the pans were dirty, I will take it up with our housekeeper.
We have decided to delist this complex from our portfolio so it will no longer be available to rent, until such time that all snags are resolved for our future guests's comfort.
regards,
Mandy.
Hallo Sharl,
Dankie vir jou terugvoer en dat jy by ons gebly het.
Die eenheid is in November oorgeverf, asook die hele kompleks, en die kombuis is opgeknap. Die plastiekstoele is vervang, en die grendels herstel. Die veiligheidsdeur en kluis moet verwyder word aangesien dit nie in gebruik is nie. Ons het nog 'n gas gehad wat ons gebel het oor die ligte wat nie by die braai area werk nie, en ons het besef dat die dag/nag skakelaar foutief was wat in Desember herstel is, moontlik nadat jy weg is. Ek is so jammer dat van die panne vuil was, ek sal dit met ons huishoudster opneem.
Ons het besluit om hierdie kompleks uit ons portefeulje te denoteer sodat dit nie meer beskikbaar sal wees om te verhuur nie, totdat alle probleme opgelos is vir ons toekomstige gaste se gerief.
groete,
Mandy.
This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ With partner
2.4
Apr 2022
Cleanliness
2.0
Service
2.0
Location
3.0
Safety
3.0
Value for money
2.0
Cheron D
Short stay ⋅ Family with young children
5.0
Dec 2021
Very happy.
Lovely stay! Pet friendly, nearby/walking distance to the beach. Very happy, highly recommend this spot.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
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