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Rocky Valley Game Lodge

Game Lodge

Reviews

3.8/ 5

Based on 4 reviews

Good

Cleanliness
3.5
Location
4.0
Value for money
3.8
Service
3.8
Safety
4.0
Hennie H
Short stay Large group
4.8
Oct 2023

Very spacious space for a nice visit. Been close to wedding venue. Very calm and clean air. The walk on the farm was also refreshing. Only negative aspect is the fridge did not cool 100%.

Baie ruim spasie vir lekker kuier. Naby aan trou venue gewees. Baie rustig en skoon lug. Die stap op die plaas was ook verfrissend. Enigste negatiewe aspek is die yskas het nie 100% verkoel nie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0

Marianne B
Short stay
4.2
Sep 2024

Comfortable and warm. Our host was accommodating given our delayed arrival owing to the snow. He lit a fire to warm the house prior to our arrival, which was much appreciated.

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0

Heather D
Short stay
3.2
Oct 2024

Not too pleasant. The cleanliness was not up to standard. There was a very dirty rug on the floor in the lounge, the pots and pans were very dirty, the kettle had black bits coming off into the water, and the placemats for the table were really grubby and had food stuck to some of them. Not all the plates on the stove were working. All the cupboards in the kitchen need a really good clean. The drains for the showers in the front two bathrooms were blocked. The sleeper couch was suitable for a child - not an adult. The back bedrooms need some basic maintenance, in terms of broken clothes stands and a shelf missing one of the arms.

Cleanliness
2.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0

Shaun R
Short stay Large group
3.0
Oct 2023

It was a very enjoyable stay and very spacious. The fridge was not working and the owner was informed early in the day but did not make any arrangements to have it repaired. This should have been checked prior to our arrival, along with the entire premises as a whole. Definitely need to consider installing fans/air conditioners due to the hot weather in the area. The fire/braai area needs to have some kind of shelter due to the weather conditions. It is not ideal to braai in the rain or hot sun. The place should be fumigated regularly to address the ant problem.

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Richard
Rocky Valley Game Lodge

Dear Shaun, Thanks for your feedback but please get your facts right. To start, the fridge had been working before you arrived, you informed me that the fridge wasn't working at 14:00 on Friday October 6th after you checked in. I came to check and the freezer section was working fine but the fridge wasn't getting cold enough. We did offer for you to use our fridge, we also provided ice and I doubt we would have got an electrician on a Friday afternoon. You saw the lodge and braai area in the pics and knew there was no shelter before you booked so you knew what the braaiing conditions were going to be like. After you checked out we went to clean the lodge. The lodge looked like it had been turned upside down, all the furniture had been moved inside and outside, one door was completely off its hinges and another almost off, and food had been left out which would explain the ants you mentioned. When I informed you about the doors you said it was like that before, which isn't true. The doors were fine before you arrived. The lodge doesn't need to be fumigated and we've only had good reviews before you, I hope you take more care when you visit next as your visit with us wasn't pleasant at all.

Liewe Shaun, Dankie vir jou terugvoer, maar kry asseblief jou feite reg. Om mee te begin, die yskas het gewerk voor jy aangekom het, jy het my ingelig dat die yskas nie werk om 14:00 op Vrydag 6 Oktober nadat jy ingeboek het nie. Ek het kom kyk en die vrieskas afdeling werk goed, maar die yskas was nie kry nie koud genoeg nie. Ons het wel vir jou aangebied om ons yskas te gebruik, ons het ook ys voorsien en ek twyfel of ons 'n elektrisiën op 'n Vrydagmiddag sou gekry het. Jy het die lodge en braai-area op die foto's gesien en geweet daar is geen skuiling voor jy bespreek het nie, sodat jy geweet het hoe die braaitoestande gaan wees. Nadat jy uitgeboek het, het ons die lodge gaan skoonmaak. Die lodge het gelyk of dit onderstebo gedraai is, al die meubels is binne en buite geskuif, een deur was heeltemal van sy skarniere af en 'n ander amper af, en kos is weggelaat wat die miere wat jy genoem het sou verduidelik. Toe ek jou oor die deure ingelig het, het jy gesê dit was voorheen so, wat nie waar is nie. Die deure was goed voor jy aangekom het. Die lodge hoef nie gerook te word nie en ons het nog net goeie resensies voor jou gehad, ek hoop jy sal meer versigtig wees wanneer jy volgende besoek, aangesien jou besoek by ons glad nie aangenaam was nie.

This review has been automatically translated using Google.

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3.8/5

Richard Verified

Properties 2

Reviews 4

On LekkeSlaap 1 year

From
From R3 500
per night (sleeps 10)
From
R3 500
per night (sleeps 10)
Make a Booking
  • Capacity: 10 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: D352, Rocky Valley Game Ranch, Pietermaritzburg, 3201, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA9a80365afe4692f0714d6dd618839e9cb4a9e29774bd39090ad1286175ca70af2d1c3279b7302609bf9f1122818d788322ec?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 500 per night (sleeps 10) 4 5 1 4 D352 Rocky Valley Game Ranch 3201 KwaZulu-Natal 021 201 8901 14:00-19:00 10:00 -29.693240456028 30.418985537498

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