Rus

2 reviews

Self Catering

Reviews

3.5/ 5

Based on 2 reviews

Good

Cleanliness

4.0

Location

1.5

Value for money

3.5

Service

3.5

Safety

5.0

Chemorne H

Short stay ⋅ Family with young children

4.0

Sep 2024

Comfortable. It was nice but not great.

Cleanliness

5.0

Service

3.0

Location

2.0

Safety

5.0

Value for money

5.0

View host response

Merlene

Rus

The only service that the guest required was to book in later, and later, and later until they arrived at 02:00 on Saturday morning. I entertained all her WhatsApps even after 19:00 until 02:36 on Saturday morning. I made arrangements with her regarding where to find the key upon their arrival at a very late hour. She did not request any further services thereafter.

Theresa H

Short stay ⋅ Large group

3.0

Jul 2024

Not value for money. Not value for money at all. The extra room advertised was not available at all. It was not very clean. Personal items were in the home of someone staying there.

This review has been automatically translated using Google.

Cleanliness

3.0

Service

4.0

Location

1.0

Safety

5.0

Value for money

2.0

View host response

Merlene

Rus

Good day Theresa. It is a shame that you feel it necessary to leave such a review. I suspect it's because you were unhappy about forfeiting your original quote. I would like to know what was dirty with Rus? I personally oversaw the preparation of the unit. There is personal property of the owner of the residence in some of the rooms, but sufficient space has been left for guests to make themselves at home in the many closets. I specifically clarified with you that you would only be six people booking Rus and there were six beds available for six guests. I wish to further confirm that I have bent over backwards to accommodate you after the reservation was made less than 24 hours before check-in time.

This review has been automatically translated using Google.