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Seaview Manor Exquisite B&B

Reviews

4.7/ 5

Based on 21 reviews

Excellent

Cleanliness
4.8
Location
4.5
Value for money
4.5
Service
4.7
Safety
4.9
Zonisela David M
1 night stay With partner
5.0
Jul 2023

Pleasant. Professional. Neat. Warm and Spacious. It was and incredibly exciting experience and we are definitively intending on going back for a longer stay. Safe peaceful environment. Warm staff members. Great host. I was very pleased. Rene is good people.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Urbanus D
Short stay On business
4.6
Aug 2024

Great. Lovely and helpful host.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0

Elize K
Short stay Individual traveller
4.6
Aug 2023

Hospitable, pleasant and warm. Really nice. Nothing more to say, it was excellent. Would love to stay there again.

Gasvry, aangenaam en hartlik. Regtig lekker. Niks meer om te sê, dit was uitstekend. Sal graag weer daar bly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
5.0

Miriam O
1 night stay With partner
4.4
Dec 2024

No complaints. Got what we were looking for. Yes, was very pleasant.

Geen klagtes nie. Gekry wat ons gesoek het. Ja, was baie aangenaam.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0

Celine D
Short stay With partner
5.0
Dec 2022

Unique, comfortable, home away from home. It was delightful. Easy to find. Friendly staff. Great breakfast!.Lovely view! It really is a home away from home.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Adriaan O
1 night stay With partner
5.0
Oct 2022

Very nice view. Friendly staff. Very nice breakfast. You can choose what you want. Really very good value for money.

Baie mooi uitsig. Vriendelike personeel. Baie lekker ontbyt. Jy kan kies wat jy wil hê. Regtig baie goeie waardeer vir geld.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Chante C
1 night stay On business
5.0
Jun 2021

Friendly staff, and covid complaint. Covid Complaint with friendly staff and great attention to detail.

Vriendelike personeel en in lyn met COVID-regulasies. In lyn met COVID-regulasies met vriendelike personeel en uitstekende aandag aan detail.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Maria M
Short stay With partner
5.0
Oct 2020

Amazing holiday The staff was so friendly and made sure that we enjoyed our stay, even suggested some beautiful places to visit so that we don’t get bored. The breakfast was nice, also enjoyed the quietness there and how neat the place was.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Jacobus M
1 night stay On business
4.4
Oct 2020

Very clean and tidy. Safe beautiful view very quiet and peaceful. The accommodation in Umhlanga is of good quality and affordable. I believe there is room for more accommodation.

Baie skoon en netjies. Veilige pragtige uitsig baie still en rustig. Die akkomodasie in Umhlanga is van goeie gehalte en bekostigbaar. Ek glo daar is plek vir meer akkomodasie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0

Lezel G
Short stay With partner
3.2
Jan 2020

The guesthouse should go for a star rating again. If it wants a 5 star-rating like at present, a guest should be able to expect the next. A small (tabletop) fridge in each room and not a cool bag on offer. Maybe a cold welcome drink/coffee on-the-go? Umbrellas for coolness at the pool. Ice/water available 24/7 especially in Natal's warm tropical climate.

Die gastehuis moet weer vir 'n stergradering gaan. As dit 'n vystergradering wil he soos tans, sou 'n gas die volgende kon verwag? 'n Klein (tabletop) yskassie in elke kamer en nie 'n cool bag wat aangebied word nie. Miskien 'n koue verwelkomingsdrankie/coffee on-the-go? Sambrele vir koelte by die swembad. Ys/water beskikbaar 24/7 veral in Natal se warm tropiese klimaat.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
2.0
Safety
5.0
Value for money
2.0
Rene
Seaview Manor Exquisite B&B

Dear Lezel Thank you for taking the time to review your recent stay with us. Your feedback is extremely important to us as we consistently strive to ensure that all our guests have an enjoyable and pleasant stay. We apologize that you did not enjoy your stay with us in its entirety as at no time during your stay did we feel you were unhappy with our service or facilities. As this is the first time we have received complaints of this nature I will try and address them as best I can. Please note we are graded as a four star with the AA and not a Five star as are all the upmarket establishments in our area and which is reflected in the rates charged. We appologise with regards to the fridge in the one room, the cooler box was a tempory measure but we did move you to a room that had a fridge. All our rooms are equipped with a bar fridge and we do have umbrellas that a guest can request at any time if we were aware that you needed an umbrella we would have gladly provided you with one. I am somewhat taken back by this poor review as we went out of our way to assist you. We repaired the scratch on your hired car at our own expense even though it was your negligence and we did not even ask you to repair the wall that was damaged in the process that you did not even apologise for. After having received the wonderful gift you gave me on checking-out which I truly appreciated and did expect and followed it up with a very grateful SMS I was rather confused that you would rate our customer service as 3 out of five. I honestly feel that all of our previous reviews on this website reflect our constant endeavour to provide the highest level of service, as we did with you.

Liewe Lezel Dankie dat jy die tyd geneem het om jou onlangse verblyf by ons te hersien. Jou terugvoer is vir ons uiters belangrik aangesien ons deurgaans daarna streef om te verseker dat al ons gaste 'n aangename en aangename verblyf het. Ons vra om verskoning dat jy nie jou verblyf by ons in sy geheel geniet het nie, aangesien ons op geen tydstip tydens jou verblyf gevoel het jy was ongelukkig met ons diens of fasiliteite nie. Aangesien dit die eerste keer is dat ons sulke klagtes ontvang, sal ek probeer om dit so goed moontlik aan te spreek. Neem asseblief kennis dat ons as 'n vierster met die AA gegradeer word en nie 'n Vyfster nie, soos al die luukse instansies in ons area en wat in die tariewe wat gehef word, weerspieël word. Ons vra om verskoning met betrekking tot die yskas in die een kamer, die koelboks was 'n tydelike maatreël maar ons het jou wel geskuif na 'n kamer wat 'n yskas gehad het. Al ons kamers is toegerus met 'n yskassie en ons het wel sambrele wat 'n gas enige tyd kan aanvra as ons bewus was dat jy 'n sambreel nodig het, ons sou graag vir jou daarvan voorsien het. Ek is ietwat teruggeneem deur hierdie swak resensie, aangesien ons uit ons pad gegaan het om jou te help. Ons het die skraap aan jou gehuurde motor op eie koste herstel al was dit jou nalatigheid en ons het jou nie eers gevra om die muur wat in die proses beskadig is te herstel waarvoor jy nie eers om verskoning gevra het nie. Nadat ek die wonderlike geskenk ontvang het wat jy vir my gegee het toe jy uitklok het wat ek opreg waardeer en verwag het en dit opgevolg het met 'n baie dankbare SMS, was ek nogal verward dat jy ons kliëntediens as 3 uit vyf sou gradeer. Ek voel eerlikwaar dat al ons vorige resensies op hierdie webwerf ons voortdurende poging weerspieël om die hoogste vlak van diens te lewer, soos ons met jou gedoen het.

This review has been automatically translated using Google.

Meet your host

Take a look at the host’s track record.

4.7/5

Rene Verified

Properties 1

Reviews 21

On LekkeSlaap 10 years

From
From R 1 590
per night, for 2 ppl
From
R 1 590
per night, for 2 ppl
Make a Booking
  • Capacity: 2 people
  • No children under 14
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 5 Emin Terrace, La Lucia, Durban, 4051, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDVjNjczMTVjLWMxMjAtNDljMi04ZTEzLWIyMTEzN2Y3N2E1NQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 590 per night, for 2 ppl 21 5 1 5 5 Emin Terrace La Lucia 4051 KwaZulu-Natal 021 201 8901 14:00-19:00 10:00 -29.746663684928 31.058522495701

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