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Serendipity Selfsorg

Self Catering

Reviews

4.7/ 5

Based on 16 reviews

Excellent

Cleanliness
4.5
Location
4.4
Value for money
4.8
Service
4.8
Safety
4.8
Fransiske L
Short stay Family with young children
4.8
Dec 2023

I will definitely book again. For the price we paid, it was worth it. Very quiet and friendly people.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0

Drusilla O
Short stay Family with teenagers
4.6
Sep 2024

Very nice stay. Very nice stay. Quiet area with good bed. Was only worth without a bathroom door.

Baie lekker gebly. Baie lekker gebly. Stil area met goeie bed. Was net waard sonder 'n badkamerdeur.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Frank J
Short stay Individual traveller
4.6
Jan 2023

It was very pleasant. The accommodation was very nice place is very neat I would recommend Serendipity Self Care to anyone.

Dit baie aangenaam gewees. Die verblyf was baie lekker plek is baie netjies ek sal Serendipity Selfsorg vir enige iemand aanbeveel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0

Valentiah S
Short stay
2.2
Jan 2023

It was okay. It is okay if you stay for only 2 nights. Requires you to have your own transport. It was a weird experience. Because their version of self-catering is that they don't provide room service, no change of towels, no tea bags, coffee and sugar sachets, only one toilet paper provided on arrival. Not recommended for 7 nights. Not so comfortable beds.

Cleanliness
1.0
Service
3.0
Location
1.0
Safety
4.0
Value for money
2.0
Etienne
Serendipity Selfsorg

Dear Valentiah. I do not normally respond to people' s review unless I find it a bit harsh and unfair and I am glad that the booking platform does offer a way to respond. How do I respond to your bad review? I will start to say that it is unfortunate that you did not enjoy your stay and I know that your review mostly is due to the fact that you did not plan well. Being a place suitable for a two night stay only is not what others think. In the past there were bookings from a few weeks to a few months to even a year booking. Selfcatering does however mean that you do supply your own coffee, tea, sugar, toiletries enc. , but as a courtesy some are provided. People sometimes make the mistake to evaluate a place on cleanliness on how the place was left when they departed and not how they had received the place. Being the case a 1 would be appropriate, but do note that your received it as a 5. Since a small once off cleaning fee are added for cleaning when people depart I do not judge people if they do leave the place as a 1, but being oldschool I always leave a place as I had received it. Hotelservices are unfortunately not provided, but again it was never included in the price. I know you expected a place walking distance from the beach since you and your friends did not have or planned on any transport, but that was not what Serendipity selfcatering ever claimed to be. It would be best for any future holiday planning to search for a location that suits your expectations before booking and be disappointed. Despatch is a small to medium size town situated between Uitenhage and Port Elizabeth with about 25min drive to the nearest beach. It is perfect for family visiting, traveling business people staying in a safe and quiet area and even people willing to drive to the beaches and any other tourist destinations like many overseas guests that I had accomodated in the past. People traveling for weddings, funerals, birthdays and functions had find the place a lovely stay with a great value for money.

Dear Valentiah. I do not normally respond to people' s review unless I find it a bit harsh and unfair and I am glad that the booking platform does offer a way to respond. How do I respond to your bad review? I will start to say that it is unfortunate that you did not enjoy your stay and I know that your review mostly is due to the fact that you did not plan well. Being a place suitable for a two night stay only is not what others think. In the past there were bookings from a few weeks to a few months to even a year booking. Selfcatering does however mean that you do supply your own coffee, tea, sugar, toiletries enc. , but as a courtesy some are provided. People sometimes make the mistake to evaluate a place on cleanliness on how the place was left when they departed and not how they had received the place. Being the case a 1 would be appropriate, but do note that your received it as a 5. Since a small once off cleaning fee are added for cleaning when people depart I do not judge people if they do leave the place as a 1, but being oldschool I always leave a place as I had received it. Hotelservices are unfortunately not provided, but again it was never included in the price. I know you expected a place walking distance from the beach since you and your friends did not have or planned on any transport, but that was not what Serendipity selfcatering ever claimed to be. It would be best for any future holiday planning to search for a location that suits your expectations before booking and be disappointed. Despatch is a small to medium size town situated between Uitenhage and Port Elizabeth with about 25min drive to the nearest beach. It is perfect for family visiting, traveling business people staying in a safe and quiet area and even people willing to drive to the beaches and any other tourist destinations like many overseas guests that I had accomodated in the past. People traveling for weddings, funerals, birthdays and functions had find the place a lovely stay with a great value for money.

This review has been automatically translated using Google.

Budram B
Short stay Individual traveller
5.0
Dec 2022

Enjoyable. Very friendly host and in excellent condition.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Anna-mart S
Short stay With partner
5.0
Nov 2022

I would definitely stay there again! The owner of Serendipity Self Care received us very kindly, even though we arrived very late. There is no undercover parking, but our vehicle was safe. With the price, one can stay there for a long time and everything you need is inside. Even fast WiFi, my test picked it up as over 50mbps.

Ek sal beslis weer daar bly! Die eienaar van Serendipity Selfsorg het ons baie vriendelik ontvang, al het ons baie laat daar aangekom. Daar is nie onderdak-parkering nie, maar ons voertuig was veilig. Met die prys, kan 'n mens sommer vir lank daar bly en alles wat jy nodig het, is daar binne. Selfs vinnige WiFi, my toets het dit as oor die 50mbps opgetel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Rayoline W
Short stay Family with young children
5.0
Jul 2022

It's quiet and everything was just comfortable. Walking distance to a cafe and no worry about our safety. Our kids loved the wifi.

Dis rustig en als was net gerieflik. Loop afstand na 'n kafee en geen bekommernis oor ons veiligheid nie. Ons kinders het gehou van die wifi.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Wilken W
Short stay Family with teenagers
5.0
Jun 2022

Was treated like an honored guest. Outstanding. You are tops, especially my host Etiene. What made my day even more is that someone always contacted me (10/10) and found out if everything was still okay. That's what I call service.

Was soos 'n eregas behandel. Uitstekend. Julle is tops, veral my gasheer Etiene. Wat nog verder my dag gemaak het, is dat altyd iemand met my geskakel het (10/10) en verneem het of alles nog reg is. Dit is wat ek diens noem.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Catherine C
Long stay Family with young children
5.0
Jun 2022

Very safe and clean environment. Close to shops. There was a shop just around the corner for your convenience and a park for the children to run around and play. People very friendly.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Chante W
Short stay Individual traveller
5.0
May 2022

Spent a peaceful 2 nights here. The owner was very friendly and helpful. Will definitely go again. Environment is safe and quiet.

Het 'n rustige 2 aande hier deurgebring. Die eienaar was baie vriendelik en behulpsaam. Sal definitief weer gaan. Omgewing is veilig en stil.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Meet your host

Take a look at the host’s track record and reviews from their other properties. View host’s profile

4.7/5

Etienne Verified

Properties 3

Reviews 27

On LekkeSlaap 2 years

From R520
R520 R338
per night, for 4 ppl
From R520
R520 R338
per night, for 4 ppl
Make a Booking
  • Capacity: 4 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 12 De Klerk Street, Bothasrus, Despatch, 6220, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA196cadc01739473f67c5a010d609f3581719c899556224536477c3b1482ae6db8794cf3f7a157358bc014270f64932a56db2?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R520 nowFrom R338 per night, for 4 ppl 16 5 1 5 12 De Klerk Street Bothasrus 6220 Eastern Cape 021 201 8901 14:00-19:00 10:00 -33.804303425539 25.458668872461

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