Shabanga Guest Farm

2 reviews

Lodge

Reviews

3.8/ 5

Based on 2 reviews

Good

Cleanliness

3.0

Location

4.5

Value for money

4.0

Service

3.0

Safety

4.5

Adele S

Short stay ⋅ With friends

5.0

Mar 2024

Relaxing and worry free. Was delicious. Could rest and relax.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Room 11

Braam V

Short stay ⋅ With partner

2.6

Mar 2024

Never again! What a fiasco: On arrival there are no directions where reception is. The wrong room is allocated, the bathroom floor is 30% wet, the toilet leaks, the aircon doesn't have a remote (it's apparently broken), no face towels, the sink faucet is loose, it looks like it's going to fall out at any moment. After we finished unpacking, we are moved to room 2. We move you soon, the "we" was my wife and I, no help. The face towels were soon "stolen" from another room, different colors, quite battered just like the place, it needs serious attention. The bathroom's exhaust fan is noisy, completely rusted. No problem, we fix it soon tomorrow morning, the wind turns then the fan turns with the most horrible noise, 3 days later we leave and the fan is still whirring, simply ignored. The food and service in the restaurant makes up for a portion and the great service of the restaurant manager who does everything herself - kudos to her. The Friday night steak special was extra tough, not her fault, nor the mass of fat on it. Pieter, the manager, has no idea about driving, much less about repairs. No storage or hanging space for clothes or towels in the bathroom. The sliding door's wheels have been done and therefore cause the door to be ruined - clearly no maintenance is being done. The cleaner uses an old broken cloth to wipe the grease from the pan and then washes the dishes with the same cloth and dries them too, it looks like she wiped the mirror with it too, it was full of grease streaks. From our booking agent there was no language or tidings, how does one manage such a place? Summary: Extremely weak! You never see us again. I understand that our roads are a mess, but if an infield road is worse it just shows poor management and ownership. Yes, you are actually responsible. Pathetic. Have you ever spent an evening yourself as a guest in each room with your food and luggage? A clear no! We were in the hospitality industry too! Our place was a winner because we controlled it ourselves and were personally involved. Sis, I'm ashamed of you. We were in Mthatha in a much more professional place and then we got this shock.

Nooit weer nie! Wat 'n fiasko: Met aankoms is daar geen aanwysings waar ontvangs is nie. Die verkeerde kamer word geallokeer, die badkamervloer is 30% nat, die toilet lek, die aircon het nie 'n remote nie (dis blykbaar stukkend), geen gesighanddoeke nie, die wasbakkraan is los, dit lyk of dit enige oomblik gaan uitval. Na ons klaar uitgepak het, word ons geskuif na kamer 2. Ons skuif julle gou, die "ons" was my vrou en ek, geen hulp. Die gesighanddoeke is gou uit 'n ander kamer "gesteel", verskillende kleure, redelik gehawend net soos die plek, dit kort ernstige aandag. Die badkamer se uitsuigwaaier lawaai, gaar geroes. Geen probleem, ons fix dit gou môreoggend, die wind draai dan draai die fan met die aakligste lawaai, 3 dae later vertrek ons en die fan raas nog, eenvoudig geïgnoreer. Die kos en diens in die restaurant maak op vir 'n gedeelte en die puik diens van die restaurantbestuurder wat alles self doen - kudos vir haar. Die Vrydagaand steak special was ekstra taai, nie haar skuld nie, ook nie die massa vet daaraan nie. Pieter, die bestuurder, het geen idee van bestuur nie, nog minder van herstelwerk. Geen pak- of hangplek vir klere of handdoeke in die badkamer nie. Die skuifdeur se wiele is gedaan en veroorsaak dus dat die deur besig is om verwoes te word - duidelik word geen maintenance gedoen nie. Die skoonmaker gebruik 'n ou stukkende lap om die vet uit die pan te vee en was daarna die skottelgoed met dieselfde lap en droog dit daarmee af ook, dit lyk asof sy die spieël ook daarmee afgevee het, dit was vol vetstrepe. Van ons besprekingsagent was daar geen taal of tyding nie, hoe bestuur 'n mens so 'n plek? Opsomming: Uiters swak! Julle sien ons nooit weer nie. Ek verstaan dat ons paaie 'n gemors is, maar as 'n binneplaaspad erger is dui dit net op swak bestuur en eienaarskap. Ja, jy is eintlik verantwoordelik. Pateties. Het jy al self 'n aand soos 'n gas in elke kamer deurgebring met jou kos en bagasie? 'n Duidelike nee! Ons was ook in die gasvryheidsbedryf! Ons plek was 'n wenner, want ons het dit self beheer en was persoonlik betrokke. Sies, ek skaam my vir julle. Ons was in Mthatha in 'n baie meer professionele plek en toe kry ons hierdie skok.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

4.0

Safety

4.0

Value for money

3.0