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Sharkbay Hotel & Spa

17 reviews
Hotel

Reviews

4.1/ 5

Based on 17 reviews

Very Good
Cleanliness
4.0
Location
4.6
Value for money
3.7
Service
3.8
Safety
4.4
Claire O
1 night stay ⋅ With partner
5.0
Aug 2024

An absolute gem. We adored our stay. I've never been to that side of Langebaan, and it was idyllic. I just wish I booked a longer stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Touch Down Africa
Sharkbay Hotel & Spa
Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and found the surroundings idyllic. We look forward to welcoming you back, and we hope you’ll be able to stay for a longer visit next time. Thank you for choosing to stay with us. Best regards, Sharon
David S
1 night stay ⋅ Individual traveller
5.0
Feb 2023

A one night get-away from Cape Town - lovely. Quiet, relaxing, beautiful scenery and very good service.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Wilfred H
Short stay ⋅ With partner
4.8
Jul 2024

Very peaceful and enjoyable. Stay and accommodation were great.

Baie rustig en genotvol. Verblyf en akkommodasie was puik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Touch Down Africa
Sharkbay Hotel & Spa

dear guest, Thank you very much for your feedback. We are happy to hear that the stay and accommodation was great. We appreciate your comments and will take them into account for future improvements. Thank you very much for staying with us, and we look forward to welcoming you again. kind regards, Sharon

Geagte gas, Baie dankie vir jou terugvoer. Ons is bly om te hoor dat die verblyf en akkommodasie puik was. Ons waardeer jou kommentaar en sal dit in ag neem vir toekomstige verbeterings. Baie dankie dat jy by ons gebly het, en ons sien uit daarna om jou weer te verwelkom. Vriendelike groete, Sharon

This review has been automatically translated using Google.
Muhsin P
1 night stay ⋅ With partner
4.4
Jul 2024

Lovely and friendly staff. The view of the room was excellent, which makes up for any other suggestions.

Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
4.0
Altus S
1 night stay ⋅ With partner
4.4
Nov 2023

Very good West Coast getaway. Pleasant in every way. Absence of air conditioning is a problem.

Baie goeie Weskus-wegbreek. Aangenaam in alle opsigte. Afwesigheid van lugversorging is 'n probleem.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Touch Down Africa
Sharkbay Hotel & Spa

Dear guest, We're pleased to hear that you found your stay enjoyable overall. We apologise for the inconvenience regarding the lack of air conditioning. Your feedback is valuable, and we'll consider it as we aim to improve our facilities. Best regards, Sharon

Geagte gas, Ons is bly om te hoor dat jy jou verblyf oor die algemeen aangenaam gevind het. Ons vra om verskoning vir die ongerief rakende die gebrek aan lugversorging. Jou terugvoer is waardevol, en ons sal dit oorweeg aangesien ons poog om ons fasiliteite te verbeter. Beste wense, Sharon

This review has been automatically translated using Google.
Saul S
Short stay ⋅ Family with teenagers
4.0
Jan 2023

Enjoyed our at stay. Great location. Spa provided great treatments. Staff did try to provide good service and to accommodate some unusual requests. Breakfast disappointing. Not offered fish/cheese alternatives non-meat eaters. Disappointed that we had to pay a lot extra for cappuccino or hot chocolate etc - already spending plenty on B&B. Loadshedding- especially doubles - was a nuisance- while there was always light - Toast, French fries, and machine coffee were not available. WiFi was weak and very inconsistent around the property - even within the bedrooms.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
3.0
Roger D
Short stay ⋅ With partner
3.6
Apr 2023

Lovely area. Lovely area for a holiday. The hotel is in need of some maintenance.

Cleanliness
3.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
2.0
Touch Down Africa
Sharkbay Hotel & Spa

Dear Guest, Thank you for sharing your thoughts about your recent visit to our resort. Your feedback is important to us. We're pleased to hear that you enjoyed the lovely area for your holiday. We take all guest feedback seriously and will use your comments to further enhance our offerings. We look forward to the opportunity to welcome you back in the future and provide you with another wonderful stay. Warm regards, Sharon Hendricks

Dear Guest, Thank you for sharing your thoughts about your recent visit to our resort. Your feedback is important to us. We're pleased to hear that you enjoyed the lovely area for your holiday. We take all guest feedback seriously and will use your comments to further enhance our offerings. We look forward to the opportunity to welcome you back in the future and provide you with another wonderful stay. Warm regards, Sharon Hendricks

This review has been automatically translated using Google.
George M
1 night stay ⋅ Family with teenagers
2.6
Sep 2023

We chose a family villa for a night's sleepover. The family villa is actually a holiday home on the other side of the hill from the hotel. The hotel's facilities are therefore not easily accessible and it is somewhat misleading to describe the villa as part of the hotel accommodation. The hotel's facilities and view are used in the advertising photos but are actually relatively irrelevant because the house sits in a completely different location. The alarm system of the house was faulty and kept going off. There was almost no provision for loadshedding and the firewood in the fireplace was wet and unusable. The house is also currently between two construction sites where two other houses are currently being built. Not what we expected.

Ons het 'n familievilla gekies vir 'n nag se oorslaap. Die familievilla is 'n eintlik 'n vakansiehuis aan die ander kant van die bult van die hotel af. Die hotel se fasiliteite is dus nie maklik bereikbaar nie en dit is ietwat misleidend om die villa as deel van die hotelverblyf te beskryf. Die hotel se fasiliteite en uitsig word gebruik in die advertensiefoto's maar is eintlik relatief irrelevant want die huis sit heeltemal op 'n ander plek. Die alarmstelsel van die huis was foutief en het telkens afgegaan. Daar was bykans geen voorsiening vir loadshedding nie en die vuurmaakhout in die kaggel was nat en onbruikbaar. Die huis is ook tans tussen twee konstruksieterreine waar twee ander huise tans gebou word. Nie wat ons verwag het nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
2.0
Safety
3.0
Value for money
3.0
Touch Down Africa
Sharkbay Hotel & Spa

Dear Guest, Thank you very much for sharing your thoughts about your recent visit to our resort. Your feedback is important to us. We take all guest feedback seriously and will use your comments to further improve our offerings. We look forward to the opportunity to welcome you again in the future and offer you another wonderful stay. Warm Regards, Sharon Hendricks

Liewe Gas, Baie dankie dat jy jou gedagtes gedeel het oor jou onlangse besoek aan ons oord. Jou terugvoer is vir ons belangrik. Ons neem alle gas terugvoer ernstig en sal jou opmerkings gebruik om ons aanbiedings verder te verbeter. Ons sien uit na die geleentheid om jou in die toekoms weer te verwelkom en jou 'n ander wonderlike verblyf te bied. Warm Groete, Sharon Hendricks

This review has been automatically translated using Google.
Theuns D
Short stay ⋅ With partner
2.4
Nov 2023

It is not a hotel, it is an event venue. Unfortunately, there is no positive feedback.

Die is nie 'n hotel nie, dit is 'n geleentheidsvenue. Ongelukkig is daar geen positiewe terugvoering nie.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
1.0
Location
4.0
Safety
2.0
Value for money
3.0
Touch Down Africa
Sharkbay Hotel & Spa

dear guest, We are truly sorry to hear that your experience with us did not meet your expectations. We appreciate your honesty and take your feedback seriously. Your satisfaction is very important to us, and we hope to have the opportunity to restore your trust in our service in the future. Friendly greeting, Sharon

Geagte gas, Ons is opreg jammer om te verneem dat u ondervinding by ons nie aan u verwagtinge voldoen het nie. Ons waardeer u eerlikheid en neem u terugvoering ernstig op. U tevredenheid is vir ons baie belangrik, en ons hoop om in die toekoms die geleentheid te hê om u vertroue in ons diens te herstel. Vriendelike groete, Sharon

This review has been automatically translated using Google.
Alexio D
1 night stay
2.0
Dec 2023

Dirty. On our way to the hotel I received a phone call from a staff member at the accommodation. The phone call was very unprofessional and not helpful at all. We stayed in a self-catering flat. The accommodation mentioned "villa," however it was just a 2-bedroom apartment shared in a double-story house. I cannot even give cleanliness a 1-star rating, but I have to give something for it to show. The towels were dirty with brown and black streaks. There were spider webs around the whole apartment. The bedding was not changed, and there was also dust and dirt in the beds and pillows. WiFi is non-existent, and the signal is not great. In the end, the price I paid was just for the view and nothing else.

Cleanliness
1.0
Service
2.0
Location
2.0
Safety
3.0
Value for money
2.0
Touch Down Africa
Sharkbay Hotel & Spa

Dear Alexio Dos Santos, We apologise for the disappointment you experienced during your stay. Your feedback is valuable, and we'll address the issues you've mentioned to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to make it right on your next visit. Warm regards, Sharon

Beste Alexio Dos Santos, Ons vra om verskoning vir die teleurstelling wat u tydens u verblyf ervaar het. Jou terugvoer is waardevol, en ons sal die kwessies wat jy genoem het aanspreek om te verseker dat verbeterings aangebring word. Ons waardeer jou eerlikheid en hoop om die geleentheid te kry om dit reg te maak met jou volgende besoek. Groete, Sharon

This review has been automatically translated using Google.

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3.8/5

Touch Down
Africa

Properties 9

Reviews 209

On LekkeSlaap 8 years

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Midweek Special 60% off
Get 60% off for any stay that doesn't include a Friday or Saturday night. Valid for stays from 12 Sep 2024 until 31 Oct 2024.
From R3 720
R3 720 R1 488
per night (sleeps 2)
17 reviews
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SECURE PAYMENT VIA
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From R3 720
R3 720 R1 488
per night (sleeps 2)
Make a Booking
As Featured on Facebook
  • Capacity: 90 people
  • All ages welcome
  • Check-in: 15:00 to 17:00
    Check-out: 10:00
  • Address: 6 Grysbok Close, Langebaan, 7357, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAf8aefb6a631a11bcf0ce0a558b5073009d50bac764ef66901a47f1884bfd8a7c3db986a538cf95e911059c7f0d599aa94e6b?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R3 720 nowFrom R1 488 per night (sleeps 2) 17 5 1 5 6 Grysbok Close Langebaan 7357 Western Cape 021 201 8901 15:00-17:00 10:00 -33.110483006662 18.04140150547

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