Sikelela Guesthouse
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3.7/5
Guy Blaise Verified
Properties 2
Reviews 46
On LekkeSlaap 3 years
Review Summary
Wesley S - May 2024
Overall rating
Great location, great value for money, and friendly staff.
Sikelela Guesthouse 's response
Thank you for sharing your review with us and the community, Wesley. We're delighted to hear that you enjoyed your stay at Sikelela Guest House. Your satisfaction is our priority, and as your review affirms, we pride ourselves on continuously striving for excellence through exceptional service, and through effective, ethical guest relationships. We really appreciate you taking the time to express this. We look forward to welcoming you back at Sikelela Guest House.
Caren F - Apr 2024
Overall rating
Wonderful.
Zamakhuba M - Apr 2024
Overall rating
We were treated so well.
Sikelela Guesthouse 's response
Thank you for sharing your review with us and the community. We're delighted to hear that you had an excellent stay at Sikelela Guest House. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on continuously striving for excellence through exceptional service, and through effective, ethical guest relationships. We really appreciate you taking the time to express this. We look forward to welcoming you back at Sikelela Guest House.
Zamakhuba M - Apr 2024
Overall rating
It has been wonderful and thoughtful.
Sikelela Guesthouse 's response
Thanks for sharing your review with us and the community, Zamakhuba. We're happy to hear that you enjoyed your stay at Sikelela Guesthouse. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We really appreciate you taking the time to express that. We look forward to welcoming you back at Sikelela Guesthouse for an even better stay because we believe in continuous improvement.
Jt C - Jul 2024
Overall rating
It's a good place.
Albertus V - Jan 2024
Overall rating
My kuier was lekker, ons kamer is net nie vir die dag skoon gemaak nie.
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My visit was nice, our room just wasn't cleaned for the day.
The fellow persons who also stayed there made a lot of noise on Saturday night, after the receptionist had silenced them twice.
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Freda J - Jan 2024
Overall rating
Good place, pleasant neighbourhood.
Elzetta M - Mar 2024
Overall rating
Baie baie lekker.
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Very very nice.
We had a great stay, felt safe and indeed went to sleep there again. Appointment.
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Sikelela Guesthouse 's response
Dankie dat jy jou resensie met ons en die gemeenskap deel. Ons is bly om te hoor dat jou verblyf aangenaam was. Jou tevredenheid is ons prioriteit, en soos bevestig deur jou resensie, is ons trots op ons uitsonderlike diens. Ons waardeer dit opreg dat jy die tyd geneem het om dit uit te druk. Ons sien uit daarna om jou terug te verwelkom en jou verblyf nog beter te maak. Vriendelike groete.
Ilse C - Jan 2024
Overall rating
Could not stay another night.
Read moreTyrone K - Dec 2023
Overall rating
Lekker.
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Nice.
It was very nice.
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Francois R - Nov 2023
Overall rating
Pleasant.
Keenan A - Dec 2023
Overall rating
It was a nice experience and I will definitely book in again.
Read moreSikelela Guesthouse 's response
Good evening. We thank you for trusting us and we hope to maintain our standard. Thank you for helping us identify some areas that we need to work on.
Bongane S - Dec 2023
Overall rating
Comfortable.
Magot J - Oct 2023
Overall rating
Die atmosfeer was baie rustig. Jy kon jou privaatheid geniet.
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The atmosphere was very peaceful. You could enjoy your privacy.
The location of the guesthouse is very good. It is close to several shops and eateries.
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Samantha S - Sep 2023
Overall rating
Was baie lekker, veilig en die staff was baie vriendelik en behulpsaam.
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Was very nice, safe and the staff were very friendly and helpful.
My visit to the guest house was very pleasant, thank you very much.
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Jacqueline K - Jan 2023
Overall rating
Very pleasant, safe and relaxing, needed to up on their bedding cleanliness.
Gerrie J - Dec 2023
Overall rating
Lekker oornag plek.
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Nice overnight place.
It is a very nice place - you do have to share the kitchen with other people and there is only parking inside for two vehicles.
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Vuyo M - Mar 2023
Overall rating
The room is very small.
Sikelela Guesthouse 's response
Sikelela Guesthouse is a first class Guesthouse as can be confirmed with various reviews thus far. At Sikelela Guesthouse we welcome constructive comments.
Albertus S - Jan 2023
Overall rating
The photo of place was misleading. Parking was a challenge. Rooms and bedding were not regularly cleaned.
Sikelela Guesthouse 's response
At Sikelela Guesthouse, we welcome constructive comments.
Ettiene W - Dec 2023
Overall rating
Ok, I guess.
Read moreFreek D - Mar 2023
Overall rating
Met aankoms was ons vertel die area is veilig. Dit is nie.
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On arrival we were told the area was safe. It is not.
The room had no cups or small spoons. Had to ask for everything. You have to close the door's lock, otherwise it will keep opening. The room is very small and has no room to move. The staff park their vehicles inside the secure parking area and the guests' cars are parked outside on the pavement. The owner says he is not responsible for your damage because you signed a disclaimer. Which we didn't get. There are rats the size of cats running around in the lounge area.
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Sikelela Guesthouse 's response
Sikelela Guesthouse is a first class Guesthouse as can be confirmed by various reviews thus far. By the way, no staff has a car and all our parkings are for guests. At Sikelela Guesthouse we welcome constructive comments.
Michaela P - Dec 2023
Overall rating
Quite a horrible stay, the place is filthy, en-suite bathrooms have no doors.
Read moreSikelela Guesthouse 's response
Good evening, thank you for choosing Sikelela Guest House. It was a pleasure hosting you and your family. We are very sorry for any inconveniences you encountered. It would have been helpful if you had communicated with us so that we could have resolved these issues.
Zama M - Sep 2023
Overall rating
Poor.
Masindi M - Apr 2023
Overall rating
It was the most traumatic experience.
Sikelela Guesthouse 's response
Hi Ma'am, hope you are well. It was nice staying with you at Sikelela Guesthouse.
We did fumigation for cockroaches, so we are so surprised that there were some in your room.
About the cigarettes, we always provide our guests with a saucer to put their cigarettes but they keep doing the same thing. We always clean where we usually know they throw cigarettes.
The issue that the room was not clean it was just the sliding door needed to be wiped a little bit. You even asked us to clean the room on your own time and we never mind doing it for you
Have a blessed day
Anonymous Guest - Dec 2023
Overall rating
Feel unsafe area and dirty inside room, would not recommend.
On arrival, no bathroom door, dirty spots on sofas, bed linen torn, place feels dirty and very unsafe. Sleepercouch for children not unfoldable, squeezed between wall and bed and no place to unfold in room without linen.
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Tasja L - Dec 2022
Overall rating
Netjies, gerieflik, groot kamer.
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Neat, comfortable, large room.
We only stayed 1 night. It was convenient. The only criticism I can give is that there were no cutlery in the room, and that the toilet seat was loose. Furthermore, everything was perfect and we were very comfortable.
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Sikelela Guesthouse 's response
Dankie dat jy jou resensie met ons en die gemeenskap deel. Ons is bly om te hoor dat jou verblyf gerieflik was en dat alles perfek was en jy baie gemaklik was. U tevredenheid is ons prioriteit, en soos bevestig deur u resensie, is ons trots op ons uitsonderlike diens. Ons waardeer dit opreg dat u die tyd geneem het om dit uit te druk. Ons bedank u ook vir u konstruktiewe kommentaar; die eetgerei is deel van die kombuis geriewe wat gaste by die ontvangs kan vra of self by die kombuis kan afhaal en daarna kan terugbesorg. Ons sien daarna uit om jou weer by Sikelela Gastehuis te verwelkom en jou verblyf nog beter te maak.
Vriendelike groete
Sikelela Guesthouse
Phindile F - Oct 2022
Overall rating
It was awesome stay, management and staff was very welcoming and helpful to make our stay easier.
Sikelela Guesthouse 's response
It was a great experience having such a large group of mixed-gender students. We humbly thank you for your strong leadership, management and humility. We're happy to hear that you and your students have a breathtaking stay at Sikelela Guesthouse. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our excellent service. We really appreciate you taking the time to express that, and for sharing your review with us and the community. We look forward to welcoming you again at Sikelela Guesthouse and making your stay even better.
Ash-lee A - Jul 2022
Overall rating
Great hostest.
Sikelela Guesthouse 's response
Thanks for sharing your review with us and the community. We're happy to hear that you enjoyed your time at Sikelela Guesthouse. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We really appreciate you taking the time to express that. We look forward to welcoming you at Sikelela Guesthouse.
Shevandre J - Jan 2022
Overall rating
We really enjoyed our stay at the guesthouse.
Morne G - Dec 2022
Overall rating
Sien sterre.
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See stars.
See stars.
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Sikelela Guesthouse 's response
Dankie dat jy jou resensie met ons en die gemeenskap deel. Ons is bly om te hoor dat jy jou tyd geniet het. U tevredenheid is ons prioriteit, en soos bevestig deur u resensie, is ons trots op ons uitsonderlike diens. Ons waardeer dit opreg dat u die tyd geneem het om dit uit te druk. Ons sien uit daarna om jou weer by Sikelela Guesthouse te verwelkom.
Brenda L - Jan 2022
Overall rating
Uitstekend.
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Outstanding.
Als was out on top, it's a great feeling. Romantic, safe and just excellent.
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Sikelela Guesthouse 's response
Geagte Gas, dankie dat jy by Sikelela Gastehuis gebly het. Jou kommentaar is 'n goeie aanbeveling van ons huis. Ons sien uit daarna om jou binnekort terug te verwelkom.
Johan S - Dec 2022
Overall rating
Our stay was relaxing. The receptionist can be friendlier and more helpful.
Anonymous Guest - Jun 2022
Overall rating
Restless.
Place is very tidy, but you could hear other guests making noise all night as if they were at home in your room. Walls are therefore not soundproof. We couldn't fall asleep at all because not the noise.
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Lariaan F - Dec 2022
Overall rating
Lekker gebly.
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Nice stay.
Weblyb very neat. Safe area. Was ideal for an overnight stay.
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Anonymous Guest - May 2022
Overall rating
Pleasant although rooms are a bit small.
Rooms were very small while the kitchen was very untidy. However, the staff were very helpful and friendly.
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Maree S - Jan 2022
Overall rating
Onvriendelike mense.
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Unfriendly people.
We would have loved to have had our own remote control for the gate. And would have appreciated that we had WiFi.
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Lucinda W - Nov 2022
Overall rating
Onprofessioneel.
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Unprofessional.
Staff was unprofessional. Guests were making noise and WiFi was down for almost the whole day with no communication from staff.
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Byron B - Oct 2022
Overall rating
Behulpsaam.
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Helpful.
Customer service could improve, a lot.
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Sikelela Guesthouse 's response
By Sikelela Guesthouse verwelkom ons konstruktiewe kommentaar vir voortdurende verbetering.
Karyn M - Dec 2022
Overall rating
The front desk was great, but the owner was rude.
Sikelela Guesthouse 's response
The room the guest was given was exactly what she booked for i.e., the “Family Room with Balcony - Bath and Shower”. On arrival, the room was presented to the senior citizen, and she wanted a door (bath and shower door) to be put in place the same night before she sleeps in the room otherwise she must be refunded. It was explained to the senior citizen that the design of the family room does not need a door for the bath and shower room to be put in place, because to get to the bath and shower room one needs to walk a distance of a corridor in the bedroom and turn left into the bath and shower room. So, in the bath and shower room, no one can see you from the bedroom and vice-versa. As I was explaining to the senior citizen, another guest from America who was staying in a similar family room told the senior citizen that the design is pretty good and there is no need to put a door for the bath and shower room. In addition, the senior citizen was told that guests from all over the world who have booked the family room have been always happy and no one has ever complained. Instead, the senior citizen continues to insist that a door must be put in place before she enters the room or she must be refunded. At this point, the senior citizen was told to contact the website since there is transparency between the guesthouse and the booking platform. The senior citizen then kept quiet and later on took the keys and went to her bedroom. The senior citizen must be aware that learning is a continuous process and age-independent and that at Sikelela Guesthouse we welcome constructive comments.
Cade A - May 2021
Overall rating
Fantastic, beautiful, very caring & helpful, very clean.
Sikelela Guesthouse 's response
Thank you for staying with us at Sikelela Guesthouse. It is wonderful to learn that you enjoyed your Guesthouse experience. Our staff is honored by your kind words and thrilled to know they could assist you to make your stay enjoyable. We appreciate your taking the time to recommend our Guesthouse and we hope to have the pleasure of welcoming you back soon again. With warmest regards from Sikelela Guesthouse.
Nerina M - Mar 2021
Overall rating
The place was amazing, we had fun.
Nicky S - Nov 2021
Overall rating
Fantasties.
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Fantastic.
The receptionists were very friendly and received us well. The house is luxurious and has everything you need.
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Fabrice Z - Nov 2021
Overall rating
Excellent
Iris F - Dec 2021
Overall rating
Was baie rustig, stil met niks geraas nie. So dit was vir my die beste van ales.
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Was very peaceful, quiet with no noise. So it was the best of ales for me.
I was just looking for a place to relax. And this was the right place for it.
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Elmine H - Dec 2021
Overall rating
Beautiful and clean.
- Capacity: 26 people
- All ages welcome
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Check-in: 12:00 to 00:00
Check-out: 10:00 - Address: 26 Coatbridge Crescent, Parklands, Cape Town, 7441, Western Cape
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