Silvex

164 reviews

Self Catering

Reviews

3.9/ 5

Based on 164 reviews

Good

Cleanliness

3.6

Location

4.1

Value for money

3.8

Service

3.8

Safety

4.2

Joey R

Short stay ⋅ Large group

5.0

Nov 2024

Cute place. Our staff stayed there and their feedback was positive.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Joey R

1 night stay ⋅ Large group

5.0

Oct 2024

Will stay there again for sure. Some of our staff stayed there, their feedback was positive, very nice place.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

View host response

Louisa

Silvex

Thank you very much, you have a great team of people. You are welcome with us. Regards, Louisa

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Samelda L

1 night stay ⋅ With partner

2.2

Oct 2024

Place is very neat, but will not check in there again. Gate is not locked. Would suggest a mirror be put up for ladies close to power point for hair and makeup. Also at least a bag or two of coffee, tea and sugar. A bit noisy on main road with trucks. There was also no WiFi password to use.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

4.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in

Two Sleeper Unit

Eben B

1 night stay ⋅ Individual traveller

1.8

Aug 2024

No amenities when power is off, poor interest in guests, disappointing. Unfortunately, I really regretted the guest house and that I paid. It was bitterly cold and upon my arrival I had to hear that a substation had burned out so no power. I was shown the room has a tube light which is an emergency light but it only worked for 20min and flickered every now and then. At least I got a kettle of hot water on my arrival and was able to make myself a coffee by 17h30. Unfortunately I sat in a dark cold room and after I called Louisa about the power problem they switched on a generator at 19h00. I thought well like most guesthouses they will at least run the generator until at least 22h00 and watched TV and wanted to heat my food at 20h00 but it was turned off after 40min. Called again and asked why there is no water, but she said then there isn't because the power has been off since 15h00. ?. I assumed the generator had run out of gas and waited half an hour hoping my dark room would light up, but after I inquired again I was told they had turned it off because 'apparently' the technicians were on scene and going the substation that exploded was fixed work, very unlikely because where do you get parts on a Friday night and there was a municipal worker in the explosion, so surely DoL should have investigated? So I had to get by in a freezing cold room with my cell phone light with no hot water, on the contrary no water because water only runs on the pressure pump, no way to heat my food, no heater I could turn on and no TV is not. So I paid for WiFi (which went off sporadically) and a pitch black room! There was no apology from Louisa at any time, I think on the contrary it bothers her. I went to read the previous ratings and it's a constant problem here that power goes off outside of load shedding as well, why wouldn't they cater for that? Are they just looking for the income? Things would be somewhat acceptable if they could keep the generator running until 22h00 so that one could then go to sleep and have a basic necessity such as running water for the money one pays. Gas geysers - not something they know about and could implement the last few years of struggle? A decent table on which all their cutlery can stand and not having to store some of the cooking appliances on the room floor. A gas stove is another appliance they could offer. Old furniture, one of which has no drawers. As mentioned no help or apology was offered, I would be ashamed to run a place like that and what else advertise! I would not recommend this place in any way.

Geen geriewe as krag af is, swak belangstelling in gaste, teleurstellend. Ongelukkig was ek baie spyt oor die gastehuis en dat ek betaal het. Dit was snerpend koud en met my aankoms moes ek hoor 'n substasie het uitgebrand so dus geen krag nie. Daar is vir my gewys die kamer het 'n buislig wat 'n noodlig is maar diè het slegs 20min gewerk en nou en dan geflikker boonop. Ek het darem met my aankoms 'n ketel warm water gekry en kon vir my 'n koffie maak teen 17h30. Ongelukkig het ek in 'n donker koue kamer gesit en nadat ek vir Louisa gebel het oor die krag probleem het hulle 'n kragopwekker aangesit 19h00. Ek het gedink goed hulle sal soos meeste gastehuise ten minste die opwekker laat loop tot ten minste 22h00 en het TV gekyk en wou my kos warm maak 20h00, maar dit is afgesit na 40min. Weer gebel en gevra hoekom is daar nie water nie, maar sy het gesê dan is daar nie want die krag is van 15h00 al af. ?. Ek het aangeneem die opwekker se petrol is klaar en het 'n halfuur gewag met die hoop dat my donker kamer sal oplig, maar na ek weer navraag gedoen het is ek meegedeel hulle het dit afgesit want 'blykbaar' is die tegnikuste op toneel en gaan die substasie wat ontplof het reggemaak work, heel onwaarskynlik want waar kry jy parte op 'n Vrydagaand en daar was 'n munisipale werker in die ontploffing, dus sekerlik moes DoL sou ondersoek moes las? Dus moes ek in 'n yskoue kamer met my selfoonlig oor die weg kom met geen warm water, inteendeel geen water omdat water slegs loop op die drukpomp, geen manier om my kos warm te maak nie, geen verhitter wat ek kon aansit nie en geen TV nie. Ek het dus betaal vir WiFi (wat sporadies) afgegeaan het en 'n pikdonker kamer! Daar was op geen tydstip verskoning gevra vanaf Louisa nie ek dink inteendeel dit pla haar nie. Ek het die vorige ratings gaan oplees en dit is 'n konstante probleem hier dat krag afgaan buite beurtkrag ook, waarom sou hulle dan nie voorsiening maak nie? Hulle soek net die inkomste? Dinge sou ietwat aanvaarbaar wees as hulle die kragopwekker kon aanhou tot 22h00 dat mens dan kan gaan slaap en 'n basiese benodigheid soos lopende water kon hê vir die geld wat mens betaal. Gas geysers - nie iets waarvan hulle weet en kon implementeer die laaste paar jaar van sukkel nie? 'n Ordentlike tafel waarop al hulle eetgerei kan staan en nie van die kooktoestelle op die kamervloer hoef te stoor nie. 'n Gasstoof is nog 'n toestel wat hulle kon aanbied. Ou meubels waarvan die een bedkassie geen laaie het nie. Soos vernoem is geen hulp of verskoning aangebied nie, ek sou skaam kry om so plek te bedryf en wat nog adverteer! Ek sal hierdie plek geensins aanbeveel nie.

This review has been automatically translated using Google.

Cleanliness

2.0

Service

1.0

Location

3.0

Safety

2.0

Value for money

1.0

Room stayed in

Two Sleeper Unit

Hendrik B

1 night stay ⋅ Family with young children

5.0

Jun 2022

Nice place for an overnight. The place was clean and the staff friendly. Nice place to overnight.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Two Sleeper Unit

Lynette S

1 night stay ⋅ With friends

5.0

Apr 2022

Hospitable and affordable. Dogs bark at night. Very difficult to sleep well.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Two Sleeper Unit

Jannie A

1 night stay ⋅ With partner

4.8

Jun 2022

Comfortable, clean, affordable accommodation with friendly service. Thanks to Silvex management who are willing to go the extra mile with their customer service.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

4.0

Safety

5.0

Value for money

5.0

Room stayed in

Two Sleeper Unit

Johan V

Short stay ⋅ With friends

4.4

Apr 2022

Silvex is located on the outskirts of Piet Retief and is a pleasant place to spend the night, but the beds need attention. Mattresses are worn out and uncomfortable to sleep on. The plastic toilet seat is broken.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

4.0

Location

5.0

Safety

5.0

Value for money

4.0

Room stayed in

Two Sleeper Unit

James C

1 night stay ⋅ On business

4.2

Jun 2022

Nice. Weather too cold and many time load shedding in this city.

Cleanliness

4.0

Service

4.0

Location

4.0

Safety

4.0

Value for money

5.0

Room stayed in

Two Sleeper Unit

Natanya G

Short stay ⋅ Family with teenagers

3.0

Dec 2022

Family visit, very disappointed. Upon our arrival we were greeted by the cleaner and he gave us room keys. We could not cook because there were no pots or pans. There was a bowl we could use in the microwave but I had to make meals in batches. There were also no scoops and had to struggle with a tablespoon to scoop up. I had to ask for a sharp knife because there were only butter knives. Only 2 glasses for a room of 4. The room could not lock from the inside. The porch light shone through the curtains all night and it still lit up the room causing us to not get a good night's rest. The mattresses are laid out and hollow, where the others the springs stick you. The room also smelled musty after the rain. I also killed some small cockroaches. The sink outside has no hot water to wash dishes and we had to boil the kettle for washing water. At least the owners came to say hello after we had been there for an hour and mentioned the times of their load shedding. The stove is on the outside porch for everyone to use but could not use it. The pool is very small and was grass green, my children couldn't even wet themselves.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

2.0

Location

4.0

Safety

3.0

Value for money

2.0