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St Helena Bay Hotel

91 reviews
Hotel

Reviews

3.6/ 5

Based on 91 reviews

Good
Cleanliness
3.5
Location
3.7
Value for money
3.5
Service
3.7
Safety
3.8
Glenda B
1 night stay ⋅ Family with teenagers
5.0
Dec 2024

Was just a quick visit but we will definitely stay there again. We had a very nice stay. Pool was silver clean and shallow enough for my daughter to swim on her own. Room was neat and clean, aircon was great! Breakfast was quick and very tasty!

Was net 'n vinnige kuier maar ons sal beslis weer daar bly. Ons het baie lekker gebly. Swembad was silwer skoon en vlak genoeg dat my dogter op haar eie kon swem. Kamer was netjies en skoon, aircon was heerlik! Ontbyt was vinnig en baie lekker!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Garden Court Non-Sea...
Willem W
1 night stay ⋅ Family with teenagers
5.0
Aug 2024

Nice stay! Excellent service & very friendly staff.

Lekker gebly! Uitstekende diens & baie vriendelike personeel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Garden Court Non-Sea...
Charmaine V
Short stay ⋅ Family with teenagers
5.0
Dec 2023

Good stay with disappointment of pool. Had a nice stay but only disappointment was the pool which was not available due to improvements. Always choose an accommodation with swimming pool facilities.

Goed gebly met teleurstelling van swembad. Het lekker gebly, maar al teleurstelling was die swembad wat nie beskikbaar was weens verbeteringe. Kies altyd 'n akkommodasie met swembadgeriewe.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Luxury Self-Catering...
Deenesh R
1 night stay ⋅ Family with teenagers
4.4
Sep 2024

It was a great stay under all the circumstances, including the food. The family room was great except for the shower handle, which needed attention from the maintenance team. The dinner and breakfast were excellent. The staff were very friendly and accommodating. I did hear that there was going to be an auction the next day, so understandably, there would be a drop in the services rendered by the personnel. I do hope that all went well and that the hotel can now be at its best.

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Non-Sea Facing Rooms...
Ludik B
Short stay ⋅ Family with teenagers
4.4
Feb 2024

West coast style, down to earth! Comfortable, clean and safe.

Weskus styl, plat op die aarde! Gerieflik, skoon en veilig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Garden Court Non-Sea...
Belinda D
Short stay ⋅ On business
3.6
Jul 2024

Value for money but some checks required on functional equipment and warm bedding. I sent up my team of five who were doing a week-long project at the accommodation. It was value for money for a chalet and nice and close to the site. My team reported back that each bed only had one blanket and no spares on site. Given it was winter, they were very cold. The two-plate cooker was so slow to heat that they struggled to cook food on it.

Cleanliness
3.0
Service
3.0
Location
5.0
Safety
3.0
Value for money
4.0
Room stayed in
Self-Catering Chalet...
Anonymous Guest
Short stay ⋅ Individual traveller
3.6
Jan 2024

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Sea Facing Rooms
Sandra J
Short stay ⋅ Family with young children
3.6
Jan 2024

It was pleasant but there are too few activities in the area. A bit disappointed because swimming pool and play park for the children were out of order.

Dit was aangenaam maar aktiwiteite in die area is te min. Bietjie teleurgestel want swembad en speelpark vir die kinders was buite werking.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
4.0
Room stayed in
Non-Sea Facing Rooms...
Ilana V
1 night stay ⋅ Family with young children
3.2
Sep 2024

The worst cottage accommodation I have ever booked. No extra blankets in the room, as well as no towels, coffee, sugar or milk in the kitchen.

Die slegte huisie akkommodasie wat ek nog bespreek het. Geen ekstra komberse in die kamer nie, asook geen handdoeke, koffie, suiker of melk in die kombuis.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
1.0
Room stayed in
Self-Catering Chalet...
Jonathan F
Short stay ⋅ With partner
2.8
Jan 2024

Honest marketing - if your pool doesn't work, tell prospective guests. No operational swimming pool in peak season. Not safe enough to walk to the beach. The bar fridge in the room was so small it only accommodated three cooldrinks and ice. Unable to adjust the fridge temperature to make it colder, therefore the ice was melting in the fridge. Always missing something at meals, e.g. curry without papadum. WiFi signal so weak struggled to receive calls. No solar panels or generator, so at times of load shedding everything went off - no lights, no TV, no air con, no WiFi. Would suggest purchase of a generator for load shedding, a bar fridge in each room whose temperature can be adjusted to make it colder, an operational swimming pool, consistency in the quality of meals, full DSTV package including sport, trays for room service, clean linen and towels for guests staying longer than three days, and bigger cereal bowls.

Cleanliness
4.0
Service
5.0
Location
1.0
Safety
2.0
Value for money
2.0
Room stayed in
Garden Court Non-Sea...

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3.6/5

Lorette Verified

Properties 1

Reviews 91

On LekkeSlaap 10 years

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From R 1 000
per night (sleeps 3)
91 reviews
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  • Capacity: 43 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 45 Main Road, St Helena Bay Hotel, St Helena Bay, 7390, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDgxNTNlNmQzLTg2NGItNDI4Yy1hNDExLTI4NjVmMWE0MGJmZQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 000 per night (sleeps 3) 91 5 1 4 45 Main Road St Helena Bay Hotel 7390 Western Cape 021 201 8901 14:00-21:00 10:00 -32.788875982931 18.056567055225

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