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Sugar Hill Manor Guesthouse

11 reviews
Guest House

Reviews

3.5/ 5

Based on 11 reviews

Good
Cleanliness
3.1
Location
4.0
Value for money
3.4
Service
3.5
Safety
3.7
Pieter L
1 night stay
5.0
Jul 2023

Neat and comfortable. Our trip was for family business purposes and the owners made it as convenient as possible for us. We appreciate the kindness.

Netjies en gerieflik. Ons reis was vir familiebesigheidsdoeleindes en die eienaars het dit so gerieflik as moontlik vir ons gemaak. Ons waardeer die vriendelikheid.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Jono C
Short stay ⋅ With friends
5.0
Jun 2023

Great host and accommodation. Beautiful B&B with a great host.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Anele J
Short stay ⋅ With friends
4.4
Mar 2023

I had an enjoyable stay. It is a very beautiful place.

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Anonymous Guest
1 night stay ⋅ On business
2.4
Jul 2024

Cleanliness
2.0
Service
3.0
Location
3.0
Safety
2.0
Value for money
2.0
Andy M
1 night stay ⋅ On business
1.4
Apr 2024

Terrible stay. Drunk owner. No WiFi. One of the worst places to stay. Dirty towels. No breakfast, and the owner was half drunk when we arrived.

Cleanliness
1.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
1.0
Graham
Sugar Hill Manor Guesthouse

Hello Andy, Apologies for all the inconvenience. Sunday is normally a very quiet day and staff do not typically come in, so our service levels were a bit low. Asking for fresh towels is not difficult as I have plenty on hand at all times. I am surprised at the comments on the rooms. I could have arranged for another room as I had a few unused ones. Sometimes, proper communication can sort a lot of problems out. I understand that fishing is a very intensive sport, so I can make allowances for that. I was spending the day at the beach with some old school mates, so I do not dispute that I had had a few beers. I am not a rude person and I expect men to understand these situations. I do not offer breakfast at that price. We are in the country and have Fibre WiFi which is the best here. I cannot guarantee WiFi and generally, it is mostly on. I would like to extend good wishes to you and offer a complimentary night for your next visit. Kindly check our website to see how lovely our BnB is. (website link) All the best, [Reviewer's First name]

Hallo Andy, Verskoning vir al die ongerief. Sondag is gewoonlik 'n baie stil dag en personeel kom gewoonlik nie in nie, so ons diensvlakke was 'n bietjie laag. Om vars handdoeke te vra is nie moeilik nie, want ek het te alle tye baie byderhand. Ek is verbaas oor die kommentaar op die kamers. Ek kon vir 'n ander kamer gereël het aangesien ek 'n paar ongebruikte gehad het. Soms kan behoorlike kommunikasie baie probleme oplos. Ek verstaan dat visvang 'n baie intensiewe sport is, so ek kan toelaes daarvoor maak. Ek het die dag by die strand saam met 'n paar ou skoolmaats deurgebring, so ek betwis nie dat ek 'n paar biere gedrink het nie. Ek is nie 'n onbeskofte mens nie en ek verwag van mans om hierdie situasies te verstaan. Ek bied nie ontbyt teen daardie prys aan nie. Ons is in die land en het Fiber WiFi wat die beste hier is. Ek kan nie WiFi waarborg nie en oor die algemeen is dit meestal aan. Ek wil graag goeie wense aan jou rig en 'n komplimentêre aand bied vir jou volgende besoek. Gaan kyk gerus op ons webwerf om te sien hoe lieflik ons BnB is. (webwerf skakel) Alles van die beste, [Resensent se voornaam]

This review has been automatically translated using Google.
Mj K
1 night stay ⋅ Family with young children
2.8
Jan 2023

Nice house and a nice view. It was ok. Would prefer to have a coffee or tea making area in room for more privacy. We did not get breakfast and a different room than we booked. But otherwise the bedding was neat and clean. Beds comfortable.

Mooi huis en 'n mooi uitsig. Dit was ok. Sou verkies om 'n koffie- of teeplekkie in kamer te kon hê vir meer privaatheid. Ons het nie ontbyt gekry nie en 'n ander kamer as wat ons bespreek het. Maar andersins was die beddegoed netjies en skoon. Beddens gemaklik.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
2.0
Value for money
3.0
First National Battery S
Short stay ⋅ On business
4.2
Oct 2022

An enjoyable stay. Very clean, spacious , good customer service, quiet and peaceful guesthouse. I enjoyed my stay and the owner is very friendly and caring.

Cleanliness
5.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Gerhardus D
1 night stay ⋅ With partner
4.2
Mar 2022

Beautiful house quiet and peaceful in a safe environment. Beautiful old house in peaceful quiet environment home where you can really rest.

Pragtige huis stil en rustig in veilige omgewing. Mooi ou huis in rustige stil omgewing tuiste waar jy werklik kan uitrus.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Charles H
1 night stay ⋅ With partner
4.4
Nov 2020

Needs attention to detail. A piece of paradise. The host goes out of his way to make you feel comfortable and attend to your needs. We were upgraded to a lovely room with a view. Certainly value for money. My only criticism is lack of attention to detail.

Cleanliness
2.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Monica V
Short stay ⋅ With friends
2.2
Apr 2019

Not neat or clean at all. Breakfast wasn't pleasant at all. Didn't even eat breakfast the Sunday morning.

Geensins netjies of skoon nie. Ontbyt was glad nie aangenaam nie. Het nie eers Sondagoggend se ontbyt gebruik nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
5.0
Safety
3.0
Value for money
1.0
Graham
Sugar Hill Manor Guesthouse

Hello Monica, I have not read the report but I was overseas and I am very sorry about this. I normally run my business personally and this is not a true reflection of the state of my beautiful and homely guesthouse. Sincere apologies to you. Graham Owner and Manager. I have only just picked up this comment and was unaware of it.

Hallo Monica, Ek het nie die berig gelees nie maar ek was oorsee en ek is baie jammer hieroor. Ek bestuur gewoonlik my besigheid persoonlik en dit is nie 'n ware weerspieëling van die toestand van my pragtige en huislike gastehuis nie. Opregte verskoning aan jou. Graham Eienaar en Bestuurder. Ek het nou eers hierdie opmerking opgetel en was onbewus daarvan.

This review has been automatically translated using Google.

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3.5/5

Graham Verified

Properties 1

Reviews 11

On LekkeSlaap 7 years

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From
From R660
per night, for 2 ppl
11 reviews
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From
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per night, for 2 ppl
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  • Capacity: 26 people
  • All ages welcome
  • Check-in: 12:00 to 19:00
    Check-out: 10:00
  • Address: 36 Pearson Ave, Eshowe, 3815, KwaZulu-Natal
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA43f79b91a2c8cb79fa013aba0b0b00e326a9743e5bd42f7190ff800e6a9ad67c0b5789d693e14f3ffce57efc49f8e6ac306e?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R660 per night, for 2 ppl 11 5 1 4 36 Pearson Ave Eshowe 3815 KwaZulu-Natal 021 201 8901 12:00-19:00 10:00 -28.88437285875 31.455642853442

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