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The Bronze Room

Self Catering

Reviews

4.1/ 5

Based on 8 reviews

Very Good

Cleanliness
4.0
Location
4.0
Value for money
4.3
Service
4.1
Safety
4.1
Ferdinand D
1 night stay Family with teenagers
5.0
Dec 2024

Very pleasant. Had a very nice stay. Location is also very convenient.

Baie aangenaam. Het baie lekker gebly. Plek is ook baie gerieflik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Sarina
The Bronze Room

You are welcome again anytime! Thank you for leaving our place spotless! Lovely guests!

Julle is enige tyd weer welkom! Dankie dat julle ons plek silwer skoon gelos het! Lieflike gaste!

This review has been automatically translated using Google.

Stafford M
Short stay On business
5.0
Oct 2024

Homely. Situated in a good area and close to my customers.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Sarina
The Bronze Room
Thanks Stafford, you are a great guest and we will gladly host you anytime!

Ellenor B
Short stay
5.0
Sep 2024

Spacious, clean and tidy accommodation. The Bronze Room is a spacious, clean and tidy accommodation option. We had a great stay here and had everything we needed.

Ruim, skoon en netjiese verblyf. The Bronze Room is 'n ruim, skoon en netjiese verblyf opsie. Ons het heerlik hier gebly en het alles gehad wat nodig was.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Lourens E
1 night stay With friends
5.0
Jul 2024

Everything you need. Quiet and safe. Will definitely stay there again. See stars.

Alles wat jy nodig het. Rustig en veilig. Sal beslis weer daar oorbly. Sien sterre.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Jana T
1 night stay Family with young children
5.0
Jun 2024

Ideal place to stay between Durban and Bloemfontein. Lovely, beautiful, fully equipped warm place. Our overnight stay was wonderful.

Ideale oorbly plek tussen Durban en Bloemfontein. Heerlike, pragtige, volledig toegeruste warm plekkie. Ons oorslaap was heerlik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Estelle V
1 night stay With partner
4.8
Jun 2024

Quiet stop on the way. Clean and tidy, friendly reception.

Rustige oornagplek oppad. Skoon en netjies, vriendelike ontvangs.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Nikita R
1 night stay Family with young children
2.0
Sep 2024

Not the greatest but we just needed an overnight stop. It was pleasant enough for a one-night stay.

Cleanliness
2.0
Service
2.0
Location
1.0
Safety
2.0
Value for money
3.0

Neil N
Short stay With partner
1.0
Nov 2024

Worst experience ever. I would advise everyone to stay away from The Bronze Room. We booked 2 nights and only stayed one night so dirty the place was. We got there late Friday night and the power was off because they were working on the power. We just dropped off and went to visit family. We were back again around 11 o'clock where the power was still out which was not the owner's fault, but we could not see at the time that the place was so dirty. We slept over on an old bed that was flat on one side. The next morning when we got up we saw there were dirty spots on the floor like someone spilled coffee or something, but it was a while ago. There was a piece of chocolate under the bed and dead bugs that looked like they had been lying there for a while. The sofa bed had used tissues in it that fell out when we flattened it. The dust was everywhere. The fridge had small pieces of food in it and you could tell it hadn't been washed in a long time. It was dirty around the shower and the drain drained very slowly that the water pooled in the shower. The cloth under the drying rack was dirty and full of bits of food. So the place was not cleaned at all. The owner came to check on the power that was out and just said they were working on the power. I sent a message later, but his phone was off. They didn't even know we checked out a day early. Their service was extremely poor. They did not follow up on the power. When I reported it to you, the owner just said that they were not going to give me 1 night's money back. You handled everything well and very professionally. They were very helpful.

Swakste ervaring ooit. Ek sal almal aanbeveel om weg te bly van The Bronze Room. Ons het 2 nagte bespreek en het net een nag oorgebly so vuil was die plek. Ons het laat Vrydagaand daar aangekom toe was die krag af, want hulle het aan die krag gewerk. Ons het net afgelaai en by familie gaan kuier. Ons was weer teen 11 uur se kant terug waar die krag nog af was wat nie die eienaar se skuld was nie, maar ons kon toe nie sien die plek is so vuil nie. Ons het oorgeslaap op 'n ou bed wat een kant toe pap was. Die volgende oggend toe ons opstaan sien ons daar is vuil kolle op die vloer soos iemand wat koffie of so gemors het, maar al 'n ruk terug. Daar was 'n stuk chocolate onder die bed en dooie goggas wat lyk of die al 'n ruk daar lê onder die bed. Die slaapbank het gebruikte tissues ingehad wat uit geval het toe ons dit plat slaan. Die stof het oorals gelê. Die yskas het klein stukkies kos ingehad en mens kon sien dit was lanklaas gewas. Dit was vuil rondom die stort en die drein het baie stadig uitgeloop dat die water in die stort opgedam het. Die lap onder die afdroograk was vuil en vol stukkies kos. So die plek was glad nie skoongemaak nie. Die eienaar het kom kyk na die krag wat af was en het net gesê hulle werk aan die krag. Ek het later 'n boodskap gestuur, maar sy foon was af. Hulle het nie eers geweet ons het uitgeklok 'n dag te vroeg nie. Hulle diens was uiters swak. Hulle het nie opgevolg oor die krag nie. Toe ek dit aan julle rapporteer het die eienaar net gesê hulle gaan nie my 1 nag se geld terug gee nie. Julle het alles goed en baie professioneel hanteer. Hulle was baie behulpsaam.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Sarina
The Bronze Room

Dear Neil, Following your experience, I would like to clarify the situation. First of all, we always have a positive approach towards all our guests, and we try to help as much as possible where we can. You booked for two, but three people stayed, and we still tried to assist you as best we could. Unfortunately, there was a power outage in the entire neighborhood due to stolen cables, which was beyond our control and for which we were unable to provide a solution. We pride ourselves on our excellent reviews and have consistently received 5-star reviews from all of our guests, both before and after you. It is clear that you were trying to get a night's payment back. Unfortunately, this is not something we were able to offer. We appreciate the feedback.

Geagte Neil, Na aanleiding van julle ervaring wil ek graag die situasie verduidelik. Eerstens, ons het altyd 'n positiewe benadering teenoor al ons gaste, en ons probeer om so veel as moontlik te help waar ons kan. Julle het vir twee bespreek, maar drie persone het oorgebly, en ons het steeds probeer om julle so goed moontlik by te staan. Ongelukkig was daar 'n kragonderbreking in die hele buurt as gevolg van gesteelde kabels, wat buite ons beheer was en waarvoor ons nie 'n oplossing kon bied nie. Ons is trots op ons uitstekende resensies en het konsekwent 5-ster resensies ontvang van al ons gaste, beide voor en na julle. Dit is duidelik dat julle probeer het om 'n nag se betaling terug te kry. Dit is ongelukkig nie iets wat ons kon aanbied nie. Ons waardeer die terugvoer.

This review has been automatically translated using Google.

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4.7/5

Sarina Verified

Properties 3

Reviews 55

On LekkeSlaap 2 years

From R950
R 950 R 713
per night, for 6 ppl
From R950
R 950 R 713
per night, for 6 ppl
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 12:00 to 23:00
    Check-out: 10:00
  • Address: 27B Leeu Street, Bethlehem, 9701, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA1563319e30ddbee8a0747daaf7f7b5e1064864397ebfe474718fd00b1af650e824086849a62a10091a42cf2dafb851d15b94?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R950 nowFrom R713 per night, for 6 ppl 8 5 1 5 27B Leeu Street Bethlehem 9701 Free State 021 201 8901 12:00-23:00 10:00 -28.229849242123 28.321487661885

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