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The Merchant @ Lake Umuzi

5 reviews
Hotel

Reviews

4.1/ 5

Based on 5 reviews

Very Good
Cleanliness
3.6
Location
5.0
Value for money
3.2
Service
3.8
Safety
5.0
Gerhard K
Short stay ⋅ On business
4.6
Sep 2024

Very clean, neat and comfortable with a convenient location, highly recommended. The stay was extra pleasant, great layout and more than enough luxuries in the room, very clean and tidy and decor and finish are durable, gives a feeling of "home at home". Very convenient location and within walking distance of shops and restaurants with a beautiful and beautiful view over Lake Umuzi. It was an unforgettable stay.

Die verblyf was ekstra aangenaam gewees, puik uitleg en meer as genoeg luukshede in die kamer, baie skoon en netjies en dekor en afwerking is duursaam, gee 'n gevoel van "tuis by die huis". Baie gerieflike ligging en binne loopafstand van winkels en restaurante met 'n pragtige en prag uitkyk oor Lake Umuzi. Dit was 'n onvergeetlike verblyf.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Junior Suite
Lerato K
1 night stay ⋅ With partner
3.8
Jul 2024

Great location and customer service, housekeeping failed. The customer service was excellent and the location is ideal. However, the bathroom wasn't well-kept and thoroughly checked before check-in.

Cleanliness
2.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
2.0
Room stayed in
Junior Suite
Bonita S
1 night stay ⋅ With partner
2.6
Oct 2024

Horrific, terrible, disgusting, could barely sleep. Horrific experience. The entire building is water-damaged inside and out, something went wrong there. Our rooms were changed 3 times because of mold, water damage and smell or cleanliness issues and we still were not happy. Nobody could only refund me 50%, so I was forced to sleep in a dirty moldy room for 1 night. I have the pictures to prove how bad the hotel is. Disgusting place, no elevator, you have to carry your own bags up 2 flights of stairs. The moldy smell is awful, do people know how dangerous mold and mildew is for health? In my personal opinion, this place should not even advertise because I have never seen such a dirty place in all my travels, carpets were not even vacuumed. I found a fridge with leaking water in the bathroom of our first room and complained. Next room had water damage and a musty smell, third room was unvacuumed, just all around gross. We decided to sleep there 1 night as it was already late and they did not want to refund us the 1st night. Terrible experience. Carpets have signs of water damage and I took pics of the black mold in the room and the water damage.

Cleanliness
1.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
1.0
Room stayed in
Deluxe Room
Hennie B
1 night stay ⋅ With partner
5.0
Jan 2022

We were very kindly received by the receptionist. Room neat and clean and luxurious. Everything worked, and we have no complaints. had a pleasant stay. We were out, and upon our return at about 9:00 p.m., everything was dark. The stairs and corridors. I understand there is a drive to save electricity, but one or two dim lights to illuminate the stairs and hallway would be ideal. Had to use my phone's light.

Ons was baie vriendelik ontvang deur die ontvangsdame. Kamer netjies en skoon en luuks. Alles het gewerk, en ons het geen klagtes nie. aangename verblyf gehad. Ons was uit, en met ons terugkeer omtrent 21:00 was alles donker. Die trappe en gange. Ek verstaan daar is n dryf om elektrisiteit te spaar, maar een of twee flou liggies om die trappe en gang te verlig sou ideaal wees. Moes my foon se liggie gebruik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Room
Jaco V
1 night stay ⋅ On business
4.6
Oct 2022

Easy and convenient. Was very clean and tidy.

Gemaklik en gerieflik. Was baie skoon en netjies.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe Room

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4.2/5

Serene Verified

Properties 3

Reviews 38

On LekkeSlaap 4 years

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From
From R 1 290
per night, for 2 ppl
5 reviews
Make a Booking
SECURE PAYMENT VIA
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From
R 1 290
per night, for 2 ppl
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  • Capacity: 118 people
  • No children under 17
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: Kiewet Street, Secunda, 2302, Mpumalanga
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA27169f4beab3b1fd3ac62bf493c112f973ca43b1c7a0343db448cc2c6804a9d6156c30dfde3cc104fcb3702c863e8c12a778?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 290 per night, for 2 ppl 5 5 1 5 Kiewet Street Secunda 2302 Mpumalanga 021 201 8901 14:00-22:00 10:00 -26.515153635945 29.176667332649

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