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The Nelsbells Cottage

83 reviews
Self Catering

Reviews

4.3/ 5

Based on 83 reviews

Very Good
Cleanliness
4.4
Location
4.1
Value for money
4.4
Service
4.5
Safety
4.4
Lian M
Short stay ⋅ With friends
4.6
Sep 2024

Blessed. Peace of mind Comfortable. We had a great stay! Will say the only feedback is the shower water which was sometimes cold with very low water pressure. Also very nice place!

Salig. Sielsrus. Gemaklik. Ons het baie lekker gebly! Sal sê die enigste terugvoer is die stortwater wat soms koud was met baie lae waterdruk. Verder baie lekker plekkie!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
5.0
Veronica
The Nelsbells Cottage

Good day Lian, Thank you very much for your feedback. I will attend to the problem with the shower. Thank you very much for bringing this to my attention. Furthermore, I am very happy that the house could contribute to your pleasant time in Clarens. Hope you will visit again. Warm regards, Veronica

Goeiedag Lian, Baie dankie vir jou terugvoer. Ek sal aandag gee aan die probleem met die stort. Baie dankie dat jy dit onder my aandag bring. Verder is ek baie bly die huis kon bydra tot julle aangename tyd in Clarens. Hoop julle sal weer kom kuier. Warm groete, Veronica

This review has been automatically translated using Google.
Jaco W
Short stay ⋅ Family with teenagers
4.0
Sep 2024

It was good. I will maybe go back but not sure. When we got there, the owner opened for the wrong person but it was not so bad. I only have a couple of things that were wrong. 1. The house was not clean; some of the toilets were not clean. 2. Dishes were not clean, full of dust. 3. The deck on the top looked like it had not been cleaned for a long time. We never used it because it was too dirty. 4. We were never notified that the dishwasher was not working or there. 5. One of the beds did not have an electrical blanket.

Cleanliness
2.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
4.0
Morne K
Short stay ⋅ With friends
4.0
Jun 2023

All right, the gas geyser in the shower is hot and cold, no constant heat. The door handle in the upstairs bathroom is broken. Can't open door from inside. Bathroom above short work.

Alles wel, die gas geyer in die stort is warm en koud, geen konstante hitte. Deur se handvadsel in die boonste badkamer is stukkend. Kan nie deur oopmaak van binne nie. Badkamer bo kort werk.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Veronica
The Nelsbells Cottage

Good morning Morné. Thank you very much for your feedback. There is no gas geyser, but I will definitely have it looked at. The door will also be fixed. Thanks again for bringing this to our attention. greeting

Goeidag Morné. Baie dankie vir jou terugvoer. Daar is nie ʼn gas geyser nie, maar ek sal defnituef daarna laat kyk. Die deur sal ook reggemaak word. Weereens dankie dat jy dit onder ons aandag gebring het. Groetnis

This review has been automatically translated using Google.
Anonymous Guest
1 night stay ⋅ With friends
3.8
Apr 2024

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
4.0
Veronica
The Nelsbells Cottage
Hello Aneke. Baie dankie vir jou terugvoer. Ek vra om verskoning vir die lang wag by die hek. Dit was vir 'n rukkie buite ons beheer. Die water wat munisipaliteit toe draai gebeur partykeer sonder waarskuwing, maar ek is bly julle het die huis geniet. Hoop julle kom weer kuier. Groete, Veronica.
Anonymous Guest
Short stay
3.4
Jul 2024

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
3.0
Veronica
The Nelsbells Cottage
Hallo Ina. Baie dankie vir die terugvoer. Ek vra om verskoning vir die vertraging met inboek. Ons is besig met reparasies en behoort binnekort reg te wees. Kan ek jou asb. vergoed vir die slot. Baie dankie vir die positiewe terugvoer en is bly dat julle die warmte van die huis geniet het. Groetnis
Mariette V
Short stay ⋅ With friends
2.8
Jul 2023

Lots of potential, but basics are missing. Bathroom door does not have a handle on the inside. An alarm system battery must be used as a door stopper to keep the door closed. Basic hygiene is lacking - toaster is rusty, some kitchen appliances are greasy. Carpets, sofa and chair cushions, blankets and curtains are dirty. Towels are coarse and do not tumble dry. Dish soap spills due to unusable container. Place shows well but very different from photos.

Baie potensiaal, maar basiese dinge ontbreek. Badkamerdeur het nie 'n handsvatsel aan die binnekant nie. 'n Alaramstelselbattery moet as deurstopper gebruik word om die deur toe te hou. Basiese higiëne ontbreek - broodrooster geroes, sekere kombuistoestelle is vetterig. Matte, bank en stoelkussings, komberse en gordyne is vuil. Hannddoeke is grof en is nie getuimeldroog nie. Skottelgoedseep mors a.g.v. onbruikbare houer. Plek vertoon goed maar verskil baie van foto's.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
2.0
Andre G
1 night stay ⋅ With friends
5.0
Nov 2022

Very nice, cozy house, away from everything. What is needed on the relax is at home. We went to get away from all the hustle and bustle and experienced the tranquility there.

Baie mooi, gesellige huis, weg van alles. Dit wat nodig is on the ontspan is by die huis. Ons het gegaan om weg the breek van al die gejaag en het die rustigheid daar beleef.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Sandra F
Short stay ⋅ Family with young children
5.0
Apr 2022

We had a great time, the weekend was too short! The atmosphere is fantastic with the fireplace on the ground floor, making even the upstairs bathroom warm and cozy. What I would recommend is that a new boiler be provided. Other than that, everything is as desired. The owners provided good customer service.

Ons het heerlik gekuier, die naweek was te kort! Die atmosfeer is fantasties met die kaggel op die grondvloer, wat selfs die badkamer op die boonste verdieping warm en snoesig maak. Wat ek wel wil aanbeveel is dat daar 'n nuwe ketel voorsien word. Verder is alles na wense. Die eienaars het goeie kliëntediens gelewer.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Veronica
The Nelsbells Cottage

Thank you very much for your feedback. I appreciate your input about the boiler and will work on it immediately. Also want to say that you were very good guests and hope to be able to accommodate you again.

Baie dankie vir jou terugvoer. Ek waardeer jou insette rondom die ketel en sal dadelik werk maak daarvan. Wil ook sê julle was baie goeie gaste en hoop om julle weer te kan akkommodeer.

This review has been automatically translated using Google.
Marelize R
Short stay ⋅ With friends
5.0
Mar 2022

Lovely space. Definitely value for money. Clean, spacious, tidy, nice view, quiet and safe.

Heerlike ruimte. Beslis waarde vir geld. Skoon, ruim, netjies, mooi uitsig, rustig en veilig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Veronica
The Nelsbells Cottage

Hi Marelise. Thank you very much for your feedback and that you enjoyed your visit. Hope to see you again soon. Greetings Veronica

Hi Marelise. Baie dankie vir jou terugvoer en dat julle julle kuier geniet het. Hoop om julle gou weer te sien. Groete Veronica

This review has been automatically translated using Google.
Chantell P
Short stay ⋅ Family with young children
5.0
Jan 2022

Very relaxing. The house has a lot of space and the garden is big, the children had a lot of fun playing outside.

Baie ontspannend. Die huis het groot ruimte en die tuin is groot die kinders kon baie lekker speel buite.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Veronica
The Nelsbells Cottage

Hello Chantell, I'm very glad you enjoyed the weekend so much. Thank you very much for your feedback. Hope you come visit again. Greetings, Veronica and André.

Hallo Chantell, ek baie bly julle het die naweek so geniet. Baie dankie vir jou terugvoer. Hoop julle kom weer kuier. Groete, Veronica en André.

This review has been automatically translated using Google.

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4.3/5

Veronica Verified

Properties 1

Reviews 83

On LekkeSlaap 9 years

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per night (sleeps 8)
83 reviews
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As Featured on Facebook
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 138 Malherbe Street, Clarens, 9707, Free State
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8YlajH8fQI64LO0yMVUga0mNAEKKkvaHP6qtjhfyNBSzsSk2Sc?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 100 per night (sleeps 8) 83 5 1 5 138 Malherbe Street Clarens 9707 Free State 021 201 8901 14:00-19:00 10:00 -28.52075910688 28.419303119049

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