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The Orion Guesthouse

31 reviews
Guest House

Reviews

4.5/ 5

Based on 31 reviews

Excellent
Cleanliness
4.6
Location
4.4
Value for money
4.3
Service
4.5
Safety
4.6
Robert M
1 night stay ⋅ On business
5.0
Nov 2023

Was very good. Accommodation was very good. No complaints.

Was baie goed. Verblyf was baie goed. Geen klagtes.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Hardus K
1 night stay ⋅ Individual traveller
5.0
Jul 2023

Was worth it. Friendly staff, very helpful with questions that were asked and everything was well explained.

Was die moeite werd gewees. Vriendelike personeel, baie behulpsaam met vrae wat gevra was en alles is mooi verduidelik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Magda S
Short stay ⋅ Family with teenagers
1.0
Apr 2023

Without power for 2 days. Unit's stove was faulty and caused us to not be able to prepare food or blow dry hair for 2 days because we had no power. The stove and kitchenware were dirty. There wasn't even a braai for the self-catering unit. Would not recommend them at all, not sure how they are rated 4 star. In all our years of travel this was definitely the worst stay ever.

Sonder krag vir 2 dae. Eenheid se stoof was foutief en het veroorsaak dat ons vir 2 dae nie kos kon voorberei, of hare droog blaas nie, want ons het nie krag gehad nie. Die stoof en kombuisware was vuil. Daar was ook nie eens 'n braaier vir die selfsorg eenheid nie. Sal glad nie hulle aanbeveel nie, ook nie seker hoe hulle 4 ster gegradeer is nie. In Al ons jare van reis was hierdie beslis die swakste verblyf ooit.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Johanna
The Orion Guesthouse

I would like to point out a few facts. First of all, I am very particular about hygiene and cleanliness. The stove was dirty on the inside. This was pointed out to me by the guest and I had it cleaned immediately. The Microwave and one pan that was photographed was never mentioned to me and I would certainly have had it cleaned. So I just want to mention that some of my staff were negligent and they were addressed immediately. I agree this is unacceptable but mistakes can happen from time to time. The issue of the stove being out of order is not entirely correct. We recently had Solar batteries installed so that our guests do have power during power outages. Unfortunately the installer had some kind of problem after the stove which caused the trip switch to fall and caused the wall plugs to not work. At first we thought the stove was faulty and had a stove technician come out the same day. They could not find fault and went so far as to bring another stove. We then realized that the problem was with the distribution box. The guests were only without wall plug power for the first day. We turned on the trip switch the next morning and they did have power for the rest of the weekend. I also gave them a gas stove on the second day and offered to cook their meals, and even offered them free breakfasts. The guests were given complimentary wine and apologized for the inconvenience which was unfortunately beyond my control at the time. Regarding braai facilities, there is a braai area for all guests to use. If they ask the manageress on duty or read the information sheet that lies in all rooms, the braai area will be at their disposal. I don't want to talk mistakes away, but sometimes communication is very important. We went out of our way to solve all problems and keep the guests happy. I would like to emphasize once again that our rooms are serviced and cleaned daily and it is The Orion Guest House's intention to give only the best to our guests. Management

Graag sal ek n paar feite wil uitwys. Eerstens is ek bae gesteld op higiëne en netheid. Die stoof was wel vuil aan die binnekant. Dit was uitgewys aan my deur die gas en ek het dit onmiddellik laat skoonmaak. Die Mikrogolf en een pan wat wel fotos geneem van was, is nooit vir my genoem nie en ek sou versekerlik dit laat skoonmaak het. Ek wil dus net noem dat daar wel van my personeel nalatig was en hulle was onmiddellik aangespreek. Ek stem dit is onaanvaarbaar maar foute kan wel gebeur met tye. Die kwessie van die stoof wat buite werking was is nie heeltemal korrek nie. Ons het onlangs Solar batterye laat installeer sodat ons gaste tydens krag onderbrekings wel krag het. Die installeerder het ongelukkig n aard probleem gehad na die stoof wat veroorsaak het dat die reisskakelaar geval het en veroorsaak het dat die muurproppe nie gewerk het nie. Aanvanklik het ons gedink die stoof is foutief en het dieselfde dag n stoof tegnikus laat uitkom. Hulle kon nie fout vind nie en het sover gegaan om n ander stoof te bring. Ons het toe besef dat die probleem by die verspreidings boks is. Die gaste was slegs vir die eerste dag sonder muurprop krag. Ons het die volgende oggend die reisskakelaar aangesit en hulle het toe vir die res van die naweek wel krag gehad. Ek het n gasstoof vir hulle ook op die tweede dag gegee en aangebied om hulle etes te maak, en vir hulle selfs gratis ontbyte aangebied. Daar is vir die gaste komplimentêre wyn gegee en onverskoning gevra vir die ongerief wat ongelukkig buite my beheer was op die stadium. Aangaande braai geriewe, is daar wel n braai area vir alle gaste se gebruik. Indien hulle die bestuurderres aan diens vra of die inligtings blad lees wat in alle kamers lê sou die braai area tot hulle beskikking wees. Ek wil nie foute wegpraat nie, maar soms is kommunikasie baie belangrik. Ons het uit ons pad gegaan om alle probleme op te los en die gaste gelukkig te hou. Ek wil dit net graag weereens beklemtoon dat ons kamers daagliks gediens en skoon gemaak word en dit The Orion Gastehuis se voorneme om net die beste vir ons gaste te gee. Bestuur

This review has been automatically translated using Google.
Liezel K
1 night stay ⋅ Family with teenagers
5.0
Jun 2022

Very comfortable and nice. Very neat, clean and comfortable accommodation. Friendly reception and delicious breakfast. Safe parking, good places to eat nearby. Value for money.

Baie gerieflik en lekker. Baie netjiese, skoon en gerieflike verblyf. Vriendelike ontvangs en heerlike ontbyt. Veilige parkering, lekker eetplekke naby. Waarde vir geld.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Nico E
Short stay ⋅ With partner
4.0
Nov 2022

Plekkie was everything we needed for an overnight stay. Used accommodation to do Alzu MTB race. It worked well. Breakfast was nice!

Plekkie was alles wat ons nodig gehad het vir oorslaap. Het akkommodasie gebruik om Alzu MTB race te doen. Dit het goed gewerk. Ontbyt was lekker gewees!

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
3.0
Value for money
5.0
Anonymous Guest
Short stay ⋅ Family with teenagers
3.8
Mar 2022

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0
Johanna
The Orion Guesthouse
Goeie dag Marilise. Ek is net jammer jy het dit nie met my opgeneem terwyl jy hier gebly het nie. Ek sou dan vir jou kon wys dat op Travelground dit as volg geadverteer word. Ek het dit gekopieër en dit was so beskryf. ("This room features twin beds that can be converted to a king-size bed, 2 extra single beds on the upper level, and an en-suite bathroom. In-room amenities include a TV with selected DStv channels, a fan and heater, and a fridge with refreshments.") Jy sal dus waarneem dit praat van "Selected DSTV channels", bedoelende dat dit nie al die DSTV kanale bevat nie. Ek het wel die naam nou verander na "Open view" Ook adverteer ons nie kamer 7 as n kamer met lugversorger nie maar wel met 'n verwarmer en waaier. Jammer vir die ongerief maar ek glo U verstaan dalk nou. Bestuur
Veronica D
1 night stay ⋅ With friends
5.0
Dec 2021

See stars. Thank you for your friendly service, we really enjoyed the evening with you and would recommend it to everyone!

Sien sterre. Dankie vir julle vriendelike diens ons het die aand by julle vreeslik geniet en sal dit aanbeveel vir almal!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Johanna
The Orion Guesthouse

Always a great pleasure and privilege.

Altyd 'n groot plesier en voorreg.

This review has been automatically translated using Google.
Tsietsi Mafabatho M
Short stay ⋅ Family with young children
5.0
Nov 2021

Wonderful Friendly staff. Spacious rooms.

Wonderlik Vriendelike personeel. Ruim kamers.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Juliana O
Short stay ⋅ Family with teenagers
5.0
Nov 2021

Very nice and neat. We will definitely use them again! The owners are very friendly and accommodating!

Baie mooi en netjies. Defnitief sal ons weer hulle gebruik! Die eienaars is baie vriendelik en akkommoderend!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Olivia S
Short stay ⋅ With partner
4.8
Sep 2021

Breathtaking It was very nice to be able to sleep there. Friendly service and pretty much made us feel welcome.

Asemrowemd Dit was baie lekker om daar te kon oorslaap. Vriendelike diens en het ons omtrent laat welkom voel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0

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4.5/5

Johanna Verified

Properties 1

Reviews 31

On LekkeSlaap 12 years

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From R 900
per night, for 2 ppl
31 reviews
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From
R 900
per night, for 2 ppl
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  • Capacity: 22 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: 29 Baviaanskloof Street, Aerorand, Middelburg, 1050, Mpumalanga
  • TGCSA rating:
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA25a5a5b05469f1629ab3e5a1c3e0de77ae11d145cb4ae7ee2043050aec75457d41ed78b154e97bd2122f23f5df5739b2d811?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 from R900 per night, for 2 ppl 31 5 1 5 29 Baviaanskloof Street Aerorand 1050 Mpumalanga 021 201 8901 14:00-18:00 10:00 -25.803638962801 29.450762271881

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