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Tranquility

Self Catering

Reviews

4.4/ 5

Based on 32 reviews

Very Good

Cleanliness
4.3
Location
4.9
Value for money
4.2
Service
4.3
Safety
4.5
Clint P
Short stay With friends
5.0
Aug 2024

It was amazing and beautiful. The stay was amazing, the owner was very helpful and friendly, the house was nice with amazing views. Would definitely go back again.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Clifford
Tranquility
Hi Clint. Thank you so much! And thanks for being a wonderful guest. Regards. Cliff.

Georgina B
Short stay Large group
5.0
Feb 2024

Tranquility, peaceful, at home and much more. It was amazing and very easy-going access place. Everything was beautifully laid out. We felt right at home and did not want to leave.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Erika B
Long stay Large group
5.0
Jan 2024

Great experience. Location perfect. Have a nice time thank you.

Ligging perfek. Lekker gekuier dankie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Zain J
Short stay Large group
4.2
Jul 2024

Comfortable and cosy. The host was very accommodating and was always available. The accommodation was spacious and fully equipped with everything one would need on a weekend away.

Cleanliness
3.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0

Monika V
Short stay Large group
4.0
Mar 2024

Location and view are perfect. We were a group of 10 and on the last night, two more people joined us. Because I didn't say from the start that we were 12, I had to pay R700 extra. So book from the start for 12. We had a great time. The following bothered me: 1) The response of the owner is no response, but Maria, who takes care of the house, received us kindly. 2) There is no exit to the outside, other than via the (now) car parking space next to the house, where 3 cars can stand in a row - should a fire break out. 3) There is only one set of keys, if he loses it, you are on the street (Maria does not have an extra pair of keys and the owner is I don't know where). 4) The bedding and beds are of poor quality. It's not your standard bed with a base, the fitted sheet doesn't fit and how many times a night does he have to fix it, because you're lying on the mattress, etc. If you can look past this, then this is the place for you. Would I stay there again, I don't think so. I slept badly, but had a good time. The house is beautiful, big and comfortable. What would I have liked differently? That there was at least one room with two single beds and not just all 6 rooms with double beds and that the bathroom should have had a door. All the bathrooms are half part of the room and very bad for anyone who is not a couple.

Ligging en uitsig is perfek. Ons was 'n groep van 10 en die laaste nag het nog twee mense by ons aangesluit. Omdat ek nie van die begin af gesê het ons is 12 nie, moes ek nog R700 ekstra betaal. So boek van die begin af vir 12. Ons het baie lekker gekuier. Die volgende het my gepla: 1) Die reaksie van die eienaar, is geen reaksie, maar Maria wat omsien na die huis, het ons vriendelik ontvang. 2) Daar is geen uitgang na buite, anders as via die (nou) kar parkeerplek langs die huis, waar 3 karre agtermekaar kan staan - sou daar 'n brand uit gebreek het. 3) Daar is slegs een bos sleutels, as hy dit verloor, sit jy op straat (Maria het nie 'n ekstra paar sleutels nie en die eienaar is weet ek nie waar nie). 4) Die beddegoed en beddens is swak gehalte. Dit is nie jou standaard bed met 'n base nie, die pas-laken pas nie en hoeveel keer 'n nag moet hy dit regmaak, omdat jy op die matras lê, ens. As jy verby hierdie kan kyk, dan is hierdie die plek vir jou. Sal ek weer daar gaan bly, ek dink nie so nie. Ek het sleg geslaap, maar lekker gekuier. Die huis is pragtig, groot en gerieflik. Wat sou ek graag anders wou gehad het? Dat daar ten minste een kamer met twee enkelbeddens was en nie net al 6 kamers met dubbelbeddens nie en dat die badkamer 'n deur moes gehad het. Al die badkamers is half deel van die kamer en baie sleg vir almal wat nie 'n paartjie is nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0

Carlene B
Short stay Family with young children
2.8
Jun 2024

Okay at the accommodation. But our outing to other places was very nice. Stay was okay! Not wow. Entire accommodation needs an upgrade. Bedding not up to standard. It was dirty as well. We washed the blankets. The pool was broken and was only made available to us when we arrived. We could only use the Jacuzzi from Saturday as it would not warm up since Friday. We switched it on again at 12:00 on Saturday and could only use it for 3 hours as it was only warming up past 8, and then the electricity went out after 23:00 and we could not get hold of anyone to assist, so we had to go to bed early. No iron at the accommodation?

Cleanliness
2.0
Service
2.0
Location
5.0
Safety
3.0
Value for money
2.0
Clifford
Tranquility

Good morning. Here are my replies: Please note, the home is not advertised in the luxury market and is always reasonably priced, especially in winter. The home is located on the water; therefore, it gets painted after winter each year. The furniture is clearly beach/cottage style, with linen, etc., clearly visible in the pictures. Bedding not up to standard? This was not brought to my attention. I would have happily assisted if the guest had discussed this. However, when I called, my calls were declined. I would love to know what I should change. Pool: We discovered a slow leak and I have to repair it in winter. All my guests are informed. We are systematically digging up suspected areas and refurbishing them, then moving on in order not to disrupt too much. The pool is set in tiles, and this is a drawn-out tedious job. I informed the guest regarding the jacuzzi outside in winter. It uses much electricity and takes a long time to warm up. They were issued with more than the regular R350 token for their stay. I was informed on Sunday morning that they had run out. I immediately forwarded an additional R300. This would normally be for the guest's own account. The iron: It was brought to my attention, and I acted immediately. There is an iron, but it was not working. I forwarded three messages offering to replace it. All went unread until around midnight Saturday. Home dirty and washed 2 blankets: This was not brought to my attention. Again, no specifics regarding dirt or blankets, and I have nothing to go on. My cleaner does a great job, and I have never had this complaint. The home has duvets and warm fluffy throws for winter. I'm not sure what was washed, and my calls are declined. My cleaner also was not aware. Surely, they could have called for me to happily rectify? Home in serious need of maintenance: Again, not specified. The home requires yearly painting after winter. It's a beachy, cottage-style place, and furnished accordingly. I appreciate being informed of specific issues to take action on. In closing, my service can only be measured fairly if problems are reported promptly, allowing for a fast reaction. I will continue to strive to provide good service and be informative. Thank you. Cliff. Owner.

Goeie more. Hier is my antwoorde: Neem asseblief kennis, die huis word nie in die luukse mark geadverteer nie en is altyd redelik geprys, veral in die winter. Die huis is op die water geleë; daarom word dit elke jaar ná die winter geverf. Die meubels is duidelik strand/kothuis styl, met linne, ens., duidelik sigbaar op die foto's. Beddegoed nie op standaard nie? Dit is nie onder my aandag gebring nie. Ek sou graag gehelp het as die gas dit bespreek het. Toe ek egter bel, is my oproepe afgewys. Ek sal graag wil weet wat ek moet verander. Swembad: Ons het 'n stadige lek ontdek en ek moet dit in die winter herstel. Al my gaste is ingelig. Ons is besig om stelselmatig verdagte gebiede op te grawe en dit op te knap, en gaan dan aan om nie te veel te ontwrig nie. Die swembad is in teëls gesit, en dit is 'n uitgerekte vervelige werk. Ek het die gas ingelig oor die jacuzzi buite in die winter. Dit gebruik baie elektrisiteit en neem lank om op te warm. Hulle is met meer as die gewone R350-token vir hul verblyf uitgereik. Ek is Sondagoggend ingelig dat hulle opgeraak het. Ek het dadelik 'n bykomende R300 aangestuur. Dit sal gewoonlik vir die gas se eie rekening wees. Die strykyster: Dit is onder my aandag gebring, en ek het dadelik opgetree. Daar is 'n strykyster, maar dit het nie gewerk nie. Ek het drie boodskappe aangestuur en aangebied om dit te vervang. Alles was tot ongeveer middernag Saterdag ongelees. Huis vuil en gewas 2 komberse: Dit is nie onder my aandag gebring nie. Weereens, geen besonderhede oor vuiligheid of komberse nie, en ek het niks om aan te gaan nie. My skoonmaker doen 'n goeie werk, en ek het nog nooit hierdie klagte gehad nie. Die huis het duvets en warm donsige klere vir die winter. Ek is nie seker wat gewas is nie, en my oproepe word afgewys. My skoonmaker was ook nie bewus nie. Hulle kon tog sekerlik vir my geroep het om gelukkig reg te stel? Huis wat ernstige onderhoud benodig: Weereens, nie gespesifiseer nie. Die huis vereis jaarlikse verfwerk na die winter. Dit is 'n strandagtige, kothuis-styl plek, en daarvolgens gemeubileer. Ek waardeer dit om ingelig te word oor spesifieke kwessies om op te tree. Ten slotte kan my diens slegs billik gemeet word as probleme stiptelik aangemeld word, wat 'n vinnige reaksie moontlik maak. Ek sal aanhou streef om goeie diens te lewer en insiggewend te wees. Dankie. Klip. Eienaar.

This review has been automatically translated using Google.

Renee M
Short stay Family with teenagers
2.6
Feb 2024

Above says it all. Good morning. Tranquility weekend ……. A family weekend away, what could be better. Great excitement and even greater expectations as we all left Cape Town. Rather expensive but we were sure that for the price everything would be 100%. We arrived and the position is lovely, on the water just what we wanted, but that is where the loveliness ends. We paid for 6 rooms for 12 people and were told that we would be allocated R500 electricity for the three nights that we were there, which ran out on the last day. Just as well we didn’t use the jacuzzi or the air-conditioning that was advertised as it might have been a worse situation. And now for the house review: There is a TV and decoder, but we were charged an extra R50/day, which promptly went off early on the last day, so we only really had the TV for 2 ½ days. There is no dishwasher, which is a standard in holiday homes, so we paid extra for a cleaning lady to come in each morning. The bedrooms all had very old and in some cases broken duvet covers, curtains that were hanging half off the rails, and bedside lamps with no plug in the wall. The one bathroom had a broken toilet seat. There were no braai tongs, so we bought one for R200 and left it behind. I requested a refund but never received a reply. The geyser leaked so we had to place a bucket for the drips to avoid anyone slipping on the wet tiles. The shower drains in both of the front room’s bathrooms were blocked and overflowed when the shower was used. The shower heads in all 4 downstairs bathrooms need a clean as the water just squirts out in places. The swimming pool has a major leak so needs to be filled up from time to time. The freezer doesn’t freeze, more like a fridge than a freezer. And now to top it all, after I was told that I needed to pay a R20.00 breakage deposit that would be returned a week after our stay, well it’s been 10 days and still nothing, even after asking the managing agents, nothing has transpired. R20.00 for a 3-night stay was a complete rip-off and I think if the owners of Tranquility would like to carry on renting out this home, they really have to up their game!

Cleanliness
4.0
Service
1.0
Location
5.0
Safety
2.0
Value for money
1.0

Nicole H
Short stay With friends
5.0
Feb 2023

Tranquility on the lake. Celebrated a birthday weekend away with Friends, and loved the fact that each room has its own en-suite bathroom. The place takes after its name as it was indeed a weekend of Tranquility. Relaxing in the Jacuzzi with its magical views of the lake and splash pool to cool off in.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Clifford
Tranquility

We are so happy that you enjoyed your birthday weekend. I hope to see you guys again soon.

Ons is so bly dat jy jou verjaarsdag naweek geniet het. Ek hoop om julle gou weer te sien.

This review has been automatically translated using Google.

Mylene S
Short stay Large group
4.6
Apr 2023

Fantastic, perfect holiday. The location of the place is the best. Tranquility itself. Lots to do and see if you are a nature person. A must for water sports persons. Wonderful experience. Definitely a must.

Fantastiese, perfekte vakansie. Die ligging van die plek is die beste. Rustigheid self. Baie om te doen en sien as jy 'n natuurmens is. 'n Moet vir watersportpersone. Wonderlike ervaring. Beslis 'n moet.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

Janneke L
Short stay With friends
2.6
Jun 2023

Good location but place is neglected. All the doors of every room that have to be closed struggle because wood that was swollen, so we could barely close some of the doors. Freezer makes terrible noise. Refrigerator freezes everything, even on the hottest setting. No cover for jacuzzi to keep heat in, so it wastes power, and you are only supplied with a certain amount of power and with the cold winter and no cover, it wastes money and power. Roof leaks in lobby and is already rotten as it leaks. Grill grids were dirty and grill was full of grease and dirt when we got there. No braai tongues available. Jacuzzi deck's wood is rotten, so you can't sit or walk on it. Jacuzzi is old and the paint it was redone with is looking up. Tiles outside in lobby are cracked and broken. Gas hob is struggling to work, burners flames are not all working and need a service or cleaning. Not enough glasses for 8 people. Banks have already been evicted and need a makeover. No wifi. You have to pay for DStv separately to start. No load shedding lights or candles. Knives/cutlery needs an upgrade, no bread knife available.

Goeie ligging, maar plek is verwaarloos. Al die deure van elke vertrek wat toegemaak moet word sukkel a.g.v. hout wat geswel is, so van die deure kon ons skaars toemaak. Vrieskas raas verskriklik. Yskas vries alles, selfs op die warmste setting. Geen cover vir jacuzzi om hitte binne te hou nie, so dit mors krag, en jy word net voorsien van 'n sekere hoeveelheid krag en met die koue winter en geen cover, mors dit geld en krag. Dak lek in voorportaal en is al vrot soos dit lek. Braai grids was vuil en braai was vol vet en vuil toe ons daar aankom. Geen braai tongs beskikbaar nie. Jacuzzi-dek se hout is vrot, so jy kan nie daar sit of loop nie. Jacuzzi is oud en verf waarmee dit oorgedoen is dop op. Teëls buite in voorportaal is gekraak en stukkend. Gas hob sukkel om te werk, branders se vlamme werk nie almal nie en kort 'n diens of skoonmaak. Nie genoeg glasglase vir 8 mense nie. Banke is al uitgesit en kort 'n oordoen. Geen wifi. DStv moet jy apart voor betaal om aan te sit. Geen loadshedding-ligte of kerse nie. Messe/eetgerei kort 'n upgrade, geen broodmes beskikbaar nie.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
3.0
Location
5.0
Safety
1.0
Value for money
2.0

Meet your host

Take a look at the host’s track record.

4.4/5

Clifford Verified

Properties 1

Reviews 32

On LekkeSlaap 7 years

From
From R 3 200
per night (sleeps 12)
From
R 3 200
per night (sleeps 12)
Make a Booking
  • Capacity: 12 people
  • All ages welcome
  • Check-in: 15:00 to 19:00
    Check-out: 10:00
  • Address: 50B Port Owen Drive, Port Owen, West Coast, 7365, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDVjZTMzMzhhLTgxNTEtNDhlYS05MjRjLTJmYjQwY2RmMWQ4Yw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 200 per night (sleeps 12) 32 5 1 5 50B Port Owen Drive Port Owen 7365 Western Cape 021 201 8901 15:00-19:00 10:00 -32.784523508888 18.153006881475

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