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TshiBerry Bed & Breakfast

6 reviews
B&B

Reviews

4.3/ 5

Based on 6 reviews

Very Good
Cleanliness
4.7
Location
3.5
Value for money
4.3
Service
4.3
Safety
4.5
Kgomotso M
Short stay ⋅ With partner
4.6
Dec 2020

It was great, we had space, fun and much needed rest. The staff was amazing! They were literally at our beck and call. We never needed anything. The ladies were so kind and patient with us. The food was lovely.

Cleanliness
5.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
5.0
Room stayed in
Classic Double Rooms
Innocent Tshiamo
TshiBerry Bed & Breakfast

Thank you, we appreciate your review about us. Our team do go beyond to serve our customers and we are pleased that they have continued our quest during your stay with us.

Thank you, we appreciate your review about us. Our team do go beyond to serve our customers and we are pleased that they have continued our quest during your stay with us.

This review has been automatically translated using Google.
Rodney D
1 night stay ⋅ Family with young children
2.6
Sep 2020

Dissapointing. There were no clear advise on how to enter premises, had to wait outside on arrival. Road to the bed & breakfast was nearly inaccessible due to road works. A large group came and made a lot of noise and staff did not address this while they stay on-site. At 1 am a complaint was made in order to get some sleep. In the morning wanted to have a breakfast with my child but once again staff removed our table and chairs to accommodate the group. Management were informed and they were receptive to the criticism, and the staff was friendly and willing to assist, but does not remedy a generally disappointing stay. I would recommend that if you intend to stay, first enquire if there is a group also staying, if so then I would avoid TshiBerry.

Cleanliness
4.0
Service
2.0
Location
2.0
Safety
3.0
Value for money
2.0
Room stayed in
Superior Rooms
Innocent Tshiamo
TshiBerry Bed & Breakfast

Dear Rodney, We appreciate your review on your stay with us. Needles to say how disappointed we are to learn that your stay did not turn out to be what you came to expect from us. Groups are a dynamic clientele to be well managed and we do acknowlege that in this instance things could have been done better to control the sitiation. Having said that, TshiBerry prides itself in an oustanding customer experience including that of groups. We do emphasize in our house rules that disturbing the peace of other guests is prohibited and we do get odd bookings that do disregard this. We have had a team discussions to learn from this incident and we have put measures in place to curb and deal with similar situation should it arise. With regards to the road, this is a necessary inconvenience for all our guests. We have had numerous complaints due to bad state of the road and we are glad to report that after a long wait for authorities to help, we decided to do repairs ourselves. We look forward to welcoming guests driving without concern to reach our establishment. TshiBerry prides itself in best service it offers, rooms that are clean & presentable. We do believe that we are not to be avoided if visitors are looking for excellent service and a wonderful stay while in Rustenburg area. We have listened to your message and looking forward to an improved customer experience for our future guests. Kindest regards, TshiBerry

Liewe Rodney, Ons waardeer jou resensie oor jou verblyf by ons. Naalde om te sê hoe teleurgesteld ons is om te hoor dat jou verblyf nie geblyk het te wees wat jy van ons verwag het nie. Groepe is 'n dinamiese kliënte wat goed bestuur moet word en ons erken dat dinge in hierdie geval beter gedoen kon word om die situasie te beheer. Dit gesê, TshiBerry is trots op 'n uitstekende klante-ervaring, insluitend dié van groepe. Ons beklemtoon wel in ons huisreëls dat dit verbode is om die rus van ander gaste te versteur en ons kry vreemde besprekings wat dit wel verontagsaam. Ons het 'n spanbesprekings gehad om uit hierdie voorval te leer en ons het maatreëls ingestel om soortgelyke situasies te bekamp en te hanteer indien dit sou ontstaan. Wat die pad betref, is dit 'n noodsaaklike ongerief vir al ons gaste. Ons het talle klagtes gehad weens die slegte toestand van die pad en ons is bly om te rapporteer dat ons, na 'n lang gewag vir owerhede om te help, besluit het om self herstelwerk te doen. Ons sien uit daarna om gaste te verwelkom wat sonder kommer ry om ons instansie te bereik. TshiBerry is trots op die beste diens wat dit bied, kamers wat skoon en vertoonbaar is. Ons glo wel dat ons nie vermy moet word as besoekers op soek is na uitstekende diens en 'n wonderlike verblyf terwyl hulle in Rustenburg area is nie. Ons het na jou boodskap geluister en sien uit na 'n verbeterde klantervaring vir ons toekomstige gaste. Vriendelike groete, TshiBerry

This review has been automatically translated using Google.
Martha M
Short stay ⋅ Family with young children
5.0
Oct 2019

What an amazing place we stayed at. This was the best decision to book with them, their hospitality is out of this world. They go all out to make their guest feel at home. Our kids loved their place, they also enjoyed the swim. The ladies and gentlemen made sure we are welcomed at their establishment. Their food was amazing, we enjoyed our dessert as well. We had to give them a tip when we checked out, that is how great the team was. We are definitely coming back soon.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Superior Rooms
Innocent Tshiamo
TshiBerry Bed & Breakfast

Dear Martha, Thank you. We are truly grateful for being chosen as your host for your recent travel. Our team pride themselves in ensuring that all guests feel at home when at TshiBerry. We are pleased that we were able to deliver that to you and family. We look forward to welcoming you back. Kindest regards, Team TshiBerry

Dear Martha, Thank you. We are truly grateful for being chosen as your host for your recent travel. Our team pride themselves in ensuring that all guests feel at home when at TshiBerry. We are pleased that we were able to deliver that to you and family. We look forward to welcoming you back. Kindest regards, Team TshiBerry

This review has been automatically translated using Google.
Sanie N
Short stay ⋅ With partner
4.8
Nov 2019

The place was perfect for us. The place was nice. The stuff was also good. The breakfast was so nice.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Room stayed in
Classic Double Rooms
Innocent Tshiamo
TshiBerry Bed & Breakfast

Dear Sanie, Thank you for staying at TshiBerry B&B and your review on us. Our team is hard at work ensuring that the place still looks as good as it did, during your stay with us. Preparing for your future visit. See you soon. Regards, Team TshiBerry

Dear Sanie, Thank you for staying at TshiBerry B&B and your review on us. Our team is hard at work ensuring that the place still looks as good as it did, during your stay with us. Preparing for your future visit. See you soon. Regards, Team TshiBerry

This review has been automatically translated using Google.
Thuli T
Short stay ⋅ With partner
3.8
Jan 2019

My stay at Tshiberry was the best I've had in a long time in the North West. Their service is of the utmost best. I only wished to stay longer. My stay was amazing! Props to the establishment.

Cleanliness
4.0
Service
4.0
Location
3.0
Safety
4.0
Value for money
4.0
Room stayed in
Superior Rooms
Innocent Tshiamo
TshiBerry Bed & Breakfast

Dear Thuli, Than you for your review on TshiBerry. We are pleased that your experience during your stay with us was the best. We hope to see you again when you travel to our area next time. Kind Regards, Team TshiBerry

Dear Thuli, Than you for your review on TshiBerry. We are pleased that your experience during your stay with us was the best. We hope to see you again when you travel to our area next time. Kind Regards, Team TshiBerry

This review has been automatically translated using Google.
Sonto M
Short stay ⋅ With friends
4.8
Oct 2017

The place is beautiful and the service was excellent. We had a warm welcome from the staff. I would recommend the place to anyone, actually I already did!

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Room stayed in
Classic Double Rooms
Innocent Tshiamo
TshiBerry Bed & Breakfast

Dear Sonto, It was lovely to have you and your friends visit us. Our team enjoyed being at your service, and thank you for the review. Regards, TshiBerry B&B team

Dear Sonto, It was lovely to have you and your friends visit us. Our team enjoyed being at your service, and thank you for the review. Regards, TshiBerry B&B team

This review has been automatically translated using Google.

Meet your host

Take a look at the host’s track record.

4.3/5

Innocent
Tshiamo

Properties 1

Reviews 6

On LekkeSlaap 8 years

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From
From R 1 650
per night, for 2 ppl
6 reviews
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SECURE PAYMENT VIA
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From
R 1 650
per night, for 2 ppl
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  • Capacity: 16 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: E1974 Phokeng, Dithabaneng, Rustenburg, 0299, North West
  • TGCSA rating:
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDVkMDA5MDA4LWNkYjgtNGFmZS04NmYzLTdiMjIzMjBlZGRjMg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 from R1 650 per night, for 2 ppl 6 5 1 5 E1974 Phokeng Dithabaneng 0299 North West 021 201 8901 14:00-20:00 10:00 -25.594183414269 27.15832516551

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