Functional but not a place where one would want to stay for long.
The basics are available, but the place is not suitable for parents with a child or children. The living room is so compact that there is not even really space around the table in the middle to move comfortably. The same goes for the bedroom; the bed can only be placed in one position where the bedside tables do not fit next to the headboards. This also means that the bedside lamps are not connected or are at the foot of the bed to be connected. You also park on the grass in front of the door in the open air. The photos were taken in this way to make the place appear more attractive and also create the impression that it is close to the beach, which is not the case. The photo of the stairs to the beach is about 3 blocks of walking. It also says in the advertisement that DSTV is available, which is not true; there is an OpenView decoder in it with the basic channels of SABC, E-TV, E-TV+ E-TV Movies, etc. The basic essential toiletries available in the bathroom were a 1/2 roll of toilet paper, no soap for washing hands. Communication was also very basic. All the previous places we booked, the owner contacted us via WhatsApp before our arrival with all the necessary arrangements to get the keys, etc. This was also the first place we had to buy our own power.
Funsioneel maar nie 'n plek waar mens lank sal wil vertoef nie.
Die basiese goed is beskikbaar, maar die plek is nie geskik vir ouers met 'n kind of kinders nie. Die sitkamer is so kompak dat daar nie regtig eers spasie is rondom die tafeltjie in die middel om gerieflik te kan beweeg nie. Die selfde geld vir die slaapkamer; die bed kan net in een posisie geplaas word waar die bedkassies nie langs die bedkopstukke inpas nie. Dit is dan ook so dat die bedlampies nie gekoppel is nie of by die voetenend van die bed is om gekoppel te kan word. Jy parkeer ook op die gras voor die deur in die buitelug. Die foto's is so geneem om die plek meer aantreklik te laat voorkom en ook die indruk skep dat dit naby die strand is, wat wel nie die geval is nie. Die foto van die trappe na die strand is omtrent 3 blokke se loopwerk. Daar word ook gesê in die advertensie dat DSTV beskikbaar is, wat nie waar is nie; daar is 'n OpenView dekodeerder in met die basiese kanale van SABC, E-TV, E-TV+ E-TV Movies, ens. Die basiese noodsaaklike toiletware beskikbaar in die badkamer was 'n 1/2 rolletjie toiletpapier, geen seep vir hande was nie. Kommunikasie was ook baie basies gewees. Al die vorige plekke waar ons bespreek het, het die eienaar ons voor ons aankoms gekontak via WhatsApp met al die nodige reëlings om die sleutels te kry, ens. Dit was ook die eerste plek waar ons ons eie krag moes koop.
Dear Nico, thank you very much for your feedback. We (owners, Christo and Willie) are sorry to hear that you are unhappy with some aspects of your stay. From our side, we would just like to put a few things into perspective.
1. You were specifically invited to get in touch if there is anything you need. We also gave you Annemarie's number who lives on the premises, to address any complaints or needs. We have not received any complaints or requests from you.
2. The rates for the accommodation are market-related, in fact slightly lower than similar townhouses in the same complex. The rate is based on the size, content and location of the townhouse.
3. The distance from the townhouse to the sea is a 5-minute walk. This was specifically measured. We are not sure how you determined the 3 blocks. The street right in front of the townhouse complex is the last street before you get to the street right on the beach. Accordingly, it is technically one "block" from the beach.
4. Nowhere in the advertisement is it mentioned that there is covered parking available. However, there is more than enough parking space. Again, this has been taken into account when determining the rates.
5. You are correct about the decoder and we apologize for the error in the advertisement. We will correct it.
6. The advertisement makes it clear that the place is not ideal for more than 2 adults.
We would like to emphasize again that we would have immediately accommodated your need if you had made us or Annemarie aware of it.
Thank you again for your feedback. It helps us to address things that are within our control.
Best regards
Beste Nico, baie dankie vir jou terugvoering. Ons (eienaars, Christo en Willie) is jammer om te hoor dat jy ongelukkig is met sommige aspekte van jou verblyf. Van ons kant af wil ons net graag 'n paar goed in perspektief stel.
1. Julle was spesifiek genooi om kontak te maak indien daar enige iets is wat julle nodig het. Ons het ook Annemarie se nommer vir julle gegee wat op die perseel woon, om enige klagtes of behoeftes te adresseer. Ons het geen klagtes of versoeke van julle ontvang nie.
2. Die tariewe vir die verblyf is markverwant, in werklikheid effens laer as soortgelyke meenthuise in dieselfde kompleks. Die tarief is gebaseer op die grootte, inhoud en ligging van die meenthuis.
3. Die afstand van die meenthuis na die see is 5 minute se stap. Dit is spesifiek gemeet. Ons is nie seker hoe jy die 3 blokke bepaal het nie. Die straat reg voor die meenthuis kompleks is die laaste straat voordat mens die straat reg teen die strand kry. Daarvolgens is dit tegnies een "blok" van die strand af.
4. Daar word nerens in die advertensie melding gemaak dat daar onderdak parkering beskikbaar is nie. Daar is egter meer as voldoende parkeer ruimte. Weer eens is dit in ag geneem by die bepaling van die tariewe.
5. Jy is korrek oor die dekodeerder en ons vra om verskoning vir die fout in die advertensie. Ons sal dit regstel.
6. Die advertensie maak dit duidelik dat die plekkie nie ideaal is vir meer as 2 volwassenes nie.
Ons wil weer beklemtoon dat ons dadelik in julle behoefte sou voorsien het as julle ons of Annemarie bewus gemaak het daarvan.
Weer eens dankie vir jou terugvoer. Dit help ons om dinge aan te spreek, wat binne ons vermoë is.
Beste groete
This review has been automatically translated using Google.
Cornelius F C
Short stay ⋅ With partner
2.6
Nov 2022
Disappointed.
Beautiful and spacious in the photos but cramped in essence. The bathroom and toilet that flows from the kitchen did not appeal to us at all. Can't imagine what a family with kids would do if anyone had a stomach ailment. Also first place ever where we had to pay for power as day visitors and where you arrive late and there is no power on the meter, while the owner has a requirement that there be at least 60 units when vacating. Also no flashlights, other lights and/or gas cookware for load shedding, which we all know by now is the order of the day. Also no covered parking for your vehicle and even at the braai area.
Teleurgesteld.
Op die foto's pragtig en ruim maar in wese beknop. Die badkamer en toilet wat uit die kombuis vloei het ons glad nie aangestaan. Kan my nie indink wat 'n gesin met kinders sal doen as enigeen 'n maag aandoening het. Eerste plek ook ooit waar ons vir krag moes betaal as dagbesoekers en waar jy laat opdaag en daar is geen krag op die meter, terwyl die eienaar 'n vereiste stel dat daar ten minste 60 eenhede moet wees wanneer ontruim word. Ook geen flitse ander ligte en/of gas kookgerei vir beurtkrag, wat ons nou al almal weet, aan die orde van die dag is. Ook geen onderdakparkering vir jou voertuig en selfs by die braai-area.
Dear Cornelius. Thank you very much for your feedback. I am sorry to hear that you are disappointed with certain aspects of your stay. For my part, I'd just like to put some things into perspective.
I invited you to contact me if there is anything you need. I have also given Annemarie's number for those of you who live on the premises, to address any complaints or needs. I have not received any complaints or requests from you. I struggled to pick you up when you couldn't find your way to the townhouse. This feedback is therefore a surprise to me.
The rates for the accommodation are absolutely market-related, in fact slightly lower than similar townhouses in the same complex. The rate is based on the size, content and location of the townhouse.
The location of the bathroom is according to the original design of the units, as designed by the architect. The bathroom has a door and window, which is sufficient to isolate the room. We will nevertheless investigate the possibility of installing an "extractor fan".
Nowhere in the advertisement is it mentioned that there is covered parking available. However, there is more than enough parking space. Once again, this was taken into account when determining the rates.
There are candles and lighters available in the unit, to provide light in the event of power outages. Guests usually bring flashlights or use cell phone lights for extra lighting, because load shedding is very common these days. We will however make a flashlight available in the unit. Once again, I would like to mention that I would have met your need immediately if you had made me or Annemarie aware of it.
Thanks again for your feedback. It helps me to address things, which are within my ability.
Best regards
Beste Cornelius. Baie dankie vir jou terugvoering. Ek is jammer om te hoor dat jy teleurgesteld is met sekere aspekte van jou verblyf. Van my kant af wil ek net graag 'n paar goed in perspektief stel.
Ek het julle genooi om my te kontak indien daar enige iets is wat julle nodig het. Ek het ook Annemarie se nommer vir julle gegee wat op die perseel woon, om enige klagtes of behoeftes te addresseer. Ek het geen klagtes of versoeke van julle ontvang nie. Ek het moeite gedoen om julle te gaan haal toe julle nie die pad kon vind na die meenthuis nie. Hierdie terugvoering is dus vir my 'n verrassing.
Die tariewe vir die verblyf is absoluut markverwant, in der waarheid effens laer as soortgelyke meenthuise in dieselfde kompleks. Die tarief is gebasseer op die grootte, inhoud en ligging van die meenthuis.
Die ligging van die badkamer is volgens die oorspronklike ontwerp van die eenhede, soos deur die argitek ontwerp. Die badkamer het 'n deur en venster, wat voldoende is om die vertrek te isoleer. Ons sal nogtans ondersoek instel na die moontlikheid om 'n "extractor fan" te installeer.
Daar word nerens in die advertensie melding gemaak dat daar onderdak parkering beskikbaar is nie. Daar is egter meer as voldoende parkeer ruimte. Weer eens is dit in ag geneem by die bepaling van die tariewe.
Daar is kerse en blakers beskikbaar in die eenheid, om voorsiening te maak vir lig in die geval van kragonderbrekings. Gaste bring gewoonlik flitsligte saam of gebruik selfoon ligte vir ekstra beligting, omdat beurtkrag deesdae baie algemeen is. Ons sal nogtans 'n flitslig in die eenheid beskikbaar maak. Weer eens wil ek noem dat ek dadelik in julle behoefte sou voorsien het as julle my of Annemarie bewus gemaak het daarvan.
Weer eens dankie vir jou terugvoering. Dit help my om dinge aan te spreek, wat binne my vermoe is.
Beste groete
This review has been automatically translated using Google.
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Address: 47 Melkhout Street, Tuscany @ Sea, Mossel Bay, 6525, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa48f700f31b43315d99a8047af5488d1c11f2b68c19e9d803870011db7992afdb8d13a6f506b0a52baa5ebcc0aaf27e24c35?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80
From R800 per night (sleeps 4)
251347 Melkhout StreetTuscany @ Sea6525Western Cape021 201 890114:00-19:0010:00-34.06528388603722.199346825108
