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Villa del Mar

Self Catering

Reviews

4.7/ 5

Based on 22 reviews

Excellent

Cleanliness
4.6
Location
4.8
Value for money
4.5
Service
4.6
Safety
5.0
Anonymous Guest
Short stay Family with young children
5.0
Jul 2024

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Louis N
Short stay Family with teenagers
5.0
Dec 2023

Wonderful house with good facilities. Villa del Mar was a wonderful experience for us. The house was bigger and nicer than we expected, and had a great flow. The house was modern and the pool, jacuzzi and electronic media facilities were great. Halfway through our stay the owner contacted us to see if everything was ok on our end, which we really appreciated. We would highly recommend the house.

Wonderlike huis met goeie fasiliteite. Villa del Mar was 'n wonderlike ondervinding vir ons. Die huis was groter en mooier as wat ons verwag het, en het 'n wonderlike vloei gehad. Die huis was modern en die swembad, jacuzzi en elektroniese media fasiliteite was wonderlik. Halfpad deur ons verblyf het die eienaar ons gekontak om te hoor of alles reg is aan ons kant, en ons het dit baie waardeer. Ons sal die huis sterk aanbeveel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Leah V
Short stay With friends
4.8
Jan 2023

Lovely villa has everything. Nice modern place, great facilities and good communication. Would definitely recommend, large kitchen, indoor grill, pool and jacuzzi were winners.

Lieflike villa het alles. Mooi moderne plek, heerlike geriewe en goeie kommunikasie. Sal vir seker aanbeveel, groot kombuis, binnebraai, swembad en jacuzzi was wenners.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0

Letichia J
Short stay With friends
4.6
Feb 2024

Amazing place. The place was amazing. Had a fantastic stay. Would definitely recommend.

Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
5.0

Danie C
Short stay Large group
4.4
Jun 2024

Nice and spacious for 6 people. Is a very nice place. Will visit again.

Lekker ruim vir 6 mense. Is 'n baie mooi plek. Sal weer besoek.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0

Zain K
Short stay Family with young children
4.6
Nov 2023

Awesome. We had a very enjoyable stay. The owner was exceptionally accommodating, and the process was effortless.

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0

Colleen O
Short stay
4.6
Feb 2023

We had a lovely weekend at Villa Del Mar. There were one or two snags, but Laurence was great and responded immediately. The cleaning service did not provide toilet rolls in the house, but Laurence has undertaken to speak to them about this. He has also agreed to attend to the Jacuzzi which did not reach optimum temperature. It would also be helpful if there were a few more cleaning aids in the kitchen - perhaps a mop and some good quality washing up liquid.

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

Zayaan A
Short stay With friends
4.2
Feb 2023

Villa del Mar is a stunning house, however there were a few downfalls after arrival. The outdoor lights where the pool and jaccuzzi are situated do not work, so we hardly sat outside at night because it was way too dark. Too little dirt bags and toilet rolls were given for the number of days we had booked for. There is an alarm that was very complicated. The jaccuzzi wasn't heating up, I contacted the landlord and a video was sent, and we eventually got it right. The main heated pool was cold for the 4 days we spent there. We received a long email after payments had been made with rules and regulations which some I was okay with and others that were not to my liking.

Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0
Laurence
Villa del Mar

Hi Zayaan thanks for your feedback. I wished you had discussed the issues with me prior to checking in or at the time. I did come out to fix the wifi and tv which was as a result of your children pulling all the plugs out to play games. The light unfortunately was a bulb issue . I believe two rolls is toilet paper per bathroom sufficient. Two black bags should last a week as this is what municipality will collect

Hallo Zayaan dankie vir jou terugvoer. Ek wens jy het die kwessies met my bespreek voordat jy inklok of op daardie tydstip. Ek het wel uitgekom om die wifi en tv reg te maak wat was as gevolg van jou kinders wat al die proppe uitgetrek het om speletjies te speel. Die lig was ongelukkig 'n gloeilamp probleem. Ek glo twee rolle is toiletpapier per badkamer voldoende. Twee swartsakke behoort 'n week te hou aangesien dit is wat die munisipaliteit gaan insamel

This review has been automatically translated using Google.

Tracey R
Short stay Family with teenagers
2.4
Jan 2023

From the beginning when the owner mixed up the booking dates and we had to check in a day late, this experience was a disaster. The owner confirmed with website our change of dates but the day before when he sent an sms I realised he had us checking in a day late. The address on the website says 122 Disa Road but the house is at 3996 Disa Road. I had to request a location. The house is nice but had not been cleaned properly. There were no cleaning products available, an old mop and no bucket to use with the mop. 1 toilet roll per toilet and 6 dishwasher tabs for 8 people - 6 days. The first evening the gas ran out while I was cooking dinner with food on the stove. When I messaged the owner he said he would come and check in the morning. When I replied that I was cooking dinner his reply was "Excuse me!". The spa pool went green and the outside rubbish bin was so full that we had nowhere to put our rubbish bags. When I messaged the owner his reply was sorry the house is not serviced and that we have to buy our own cleaning products. The day before check out was stage 6 loadshedding and the morning of check out the power was off until 8am. It was impossible to check out by 10am and get all of the dishes done, house cleaned and packed. The owner complained that I had not requested a late check out and sent harassing messages while we were busy trying to pack and clean up. I would not recommend this house to anyone wanting a hassle free holiday. Most of the the kitchen things are either broken or missing parts, the inside and outside furniture is stained and the neighbours were partying until the early hours of the morning.

Cleanliness
1.0
Service
1.0
Location
4.0
Safety
4.0
Value for money
2.0
Laurence
Villa del Mar

This guest was highly upset by the change of dates incident on her booking, which was caused jointly by the booking platform and me, not confirming that the booking platform had changed the dates on her booking in the calendar, which they had not. As a result and from the beginning she was hostile and aggressive. She behaved badly, being abusive and aggressive to me, my neighbour who tried to help, and the co-host of this property during her stay. I believe this review is a malicious and personal attack on me, and aimed to cause damage to the reputation and well-being of the business and has nothing to do with the property. I have been hosting at this property for two and a half years and hosted one hundred and eight guests. I currently have a 4.9-star ad 9.7-star ranking on other platforms. You can see the reviews on this site also are exemplary. In preparing for guests, we have the same staff and use the same check-in and check-out protocol for all guests. Cleaning materials, linen, towels, hand towels, toilet paper and paper towels are all provided. Two toilet rolls per bathroom and sunlight liquid, Handy Andy and 1 dishwashing tablet per day are provided, with two black bags. The Verimark broom and mop plus bucket are always in the cupboard. We provide enough of the essentials for the period of your stay. Yes, the guest contacted me the day before check out insisting on me resupplying the house with all cleaning materials. Her statement was “she wasn’t prepared to spend any money on these items as at the exorbitant price this should be included”. This made no sense and I at the time suggested that if she wanted the house serviced, I would get someone at a fee of R350 for the day. Indeed, the gas did run out after 22:00 one evening and I suggested that I come first thing in the morning to replace it. When she stated she was needing to cook at 22:20 in the evening, I went over and replaced it with my neighbour within 15 minutes, and exchanged it within 15 minutes, I would like any guest reading this review to look at all the other reviews to realise that this one is unlike all the other impeccable reviews I have received before and after this guest. In fact, the guests after her have booked again for December this year. The guest further refused to communicate with me regarding check out and finally vacated the premises at 12:22 knowing another guest was checking in at 15:00 and knowing that they should have vacated at 10:00. I was ignored totally. Her behaviour at check out was extremely rude and obnoxious towards my neighbour. I believe her statements are false, defamatory, and libellous and totally devoid of truth.

Hierdie gas was baie ontsteld oor die verandering van datums voorval op haar bespreking, wat gesamentlik deur die besprekingsplatform en my veroorsaak is, wat nie bevestig het dat die besprekingsplatform die datums op haar bespreking in die kalender verander het nie, wat hulle nie het nie. Sy was gevolglik en van die begin af vyandig en aggressief. Sy het sleg gedra, beledigend en aggressief teenoor my, my buurvrou wat probeer help het, en die mede-gasheer van hierdie eiendom tydens haar verblyf. Ek glo hierdie resensie is 'n kwaadwillige en persoonlike aanval op my, en het ten doel om skade aan die reputasie en welstand van die besigheid te veroorsaak en het niks met die eiendom te doen nie. Ek bied al twee en 'n half jaar by hierdie eiendom aan en het honderd en agt gaste gehuisves. Ek het tans 'n 4,9-ster advertensie 9,7-ster posisie op ander platforms. U kan sien dat die resensies op hierdie webwerf ook voorbeeldig is. In die voorbereiding vir gaste het ons dieselfde personeel en gebruik dieselfde inklok- en uitklokprotokol vir alle gaste. Skoonmaakmateriaal, linne, handdoeke, handdoeke, toiletpapier en papierhanddoeke word alles voorsien. Twee toiletrolle per badkamer en sonligvloeistof, Handy Andy en 1 skottelgoedwastablet per dag word voorsien, met twee swart sakke. Die Verimark besem en mop plus emmer is altyd in die kas. Ons voorsien genoeg van die noodsaaklikhede vir die tydperk van jou verblyf. Ja, die gas het my die dag voor die uitklok gekontak en daarop aangedring dat ek die huis weer van alle skoonmaakmateriaal moet voorsien. Haar verklaring was "sy was nie bereid om enige geld op hierdie items te spandeer nie, aangesien dit teen die buitensporige prys ingesluit moet word." Dit het geen sin gemaak nie en ek het destyds voorgestel dat as sy die huis gediens wil hê, ek iemand teen 'n fooi van R350 vir die dag sal kry. Die gas het inderdaad een aand ná 22:00 opgeraak en ek het voorgestel dat ek soggens eerste kom om dit te vervang. Toe sy sê dat sy saans om 22:20 moet kook, het ek dit binne 15 minute met my buurman vervang en dit binne 15 minute omgeruil. Ek wil graag hê dat enige gas wat hierdie resensie lees, na al die ander kyk resensies om te besef dat hierdie een anders is as al die ander onberispelike resensies wat ek voor en na hierdie gas ontvang het. Trouens, die gaste ná haar het weer vir Desember vanjaar bespreek. Die gas het verder geweier om met my te kommunikeer rakende uitklok en het uiteindelik die perseel om 12:22 ontruim wetende dat 'n ander gas om 15:00 inklok en geweet het dat hulle om 10:00 moes ontruim het. Ek is totaal geïgnoreer. Haar gedrag by uitcheck was uiters onbeskof en onaangenaam teenoor my buurman. Ek glo haar stellings is vals, lasterlik en lasterlik en totaal sonder waarheid.

This review has been automatically translated using Google.

Donelle A
Short stay Family with teenagers
5.0
Nov 2022

Tranquil, such a spoil to just get away from the hustle and buzz of the city. The house was big and spacious, very tech savvy. There is more than enough space for 8 people. We enjoyed the pool and hot tub and the property was safe for our small dog.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Meet your host

Take a look at the host’s track record.

4.7/5

Laurence Verified

Properties 1

Reviews 22

On LekkeSlaap 3 years

From R4 500
R 4 500 R 3 825
per night (sleeps 8)
From R4 500
R 4 500 R 3 825
per night (sleeps 8)
Make a Booking
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 15:00 to 20:00
    Check-out: 10:00
  • Address: 122 Disa Road, Betty's Bay, 7141, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA5ea108394affce1b671feaa24b922404698db32ab5d05d4d9dd561f63edeeaff24761eefc98bb326b1680a61e749189fffdc?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R4 500 nowFrom R3 825 per night (sleeps 8) 22 5 1 5 122 Disa Road Betty's Bay 7141 Western Cape 021 201 8901 15:00-20:00 10:00 -34.369288581302 18.892632206577

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