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Villa Med 62

Self Catering

Reviews

3/ 5

Based on 1 review


Cleanliness
1.0
Location
3.0
Value for money
4.0
Service
3.0
Safety
4.0
Craig K
Short stay Family with young children
3.0
Feb 2024

Uncomfortable and not expected. Instructions for aircon are displayed in the lounge area, but no aircon; an extractor fan in the main bathroom is covered in years of dust, the lace curtains are dirty with holes in some and mildew on others; the light fixture on the verandah is covered in dust; drains in kitchen sink omitted foul odours; very noisy neighbours in unit 63, and despite many complaints to Ballito Accommodation with promises of the caretaker sorting it out, nothing happened. The guests shouted and screamed late into the night and also once at 3 am on Sunday.

Cleanliness
1.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
4.0
Ballito Accommodation
Villa Med 62

Good day, We sincerely apologise for the inconvenience you experienced during your stay. We take your feedback seriously and will address these issues immediately. Our team will investigate the air-conditioning, extractor fan, curtains, light fittings, and kitchen sink drains to ensure they meet our high standards. Additionally, we will reevaluate our approach to handling noise complaints to prevent such disturbances in the future. We appreciate your input and are committed to enhancing our guests' experience. Kind regards, Dayle

Goeie dag, Ons vra opreg om verskoning vir die ongerief wat u tydens u verblyf ervaar het. Ons neem jou terugvoer ernstig op en sal hierdie probleme onmiddellik aanspreek. Ons span sal die lugversorging, afzuigwaaier, gordyne, ligte toebehore en kombuisafvoerpype ondersoek om te verseker dat dit aan ons hoë standaarde voldoen. Daarbenewens sal ons ons benadering tot die hantering van geraasklagtes herevalueer om sulke steurings in die toekoms te voorkom. Ons waardeer jou insette en is daartoe verbind om ons gaste se ervaring te verbeter. Vriendelike groete, Dayle

This review has been automatically translated using Google.

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4.7/5

Ballito
Accommodation ...

Properties 100+

Reviews 163

On LekkeSlaap 1 year

From
From R 1 376
per night (sleeps 6)
From
R 1 376
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 1 Eland Street, Ballito, Dolphin Coast, 4399, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAca694c073f53f7e049136c0480e6cb74926ed4b6678bc81bc631723d530de9c3e7d6bdb461d7aef4c86f65331af920bc4145?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 376 per night (sleeps 6) 1 5 1 3 1 Eland Street Ballito 4399 KwaZulu-Natal 021 201 8901 14:00-23:00 10:00 -29.5291859 31.2217439

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