Wagon Wheel Country Lodge
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4.1/5
Diana Verified
Properties 4
Reviews 608
On LekkeSlaap 14 years
Review Summary
Miemie V - Aug 2024
Overall rating
Was baie lekker.
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Was very nice.
It is a very nice place to stay overnight.
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Mari N - Aug 2024
Overall rating
Gerieflik geleë, skoon, veilig, troeteldier vriendelik en restaurant op perseel.
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Conveniently located, clean, safe, pet friendly and restaurant on site.
See stars.
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Mari N - Jul 2024
Overall rating
Skoon, gerieflik geleë, troeteldier vriendelik, veilig.
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Clean, conveniently located, pet friendly, safe.
See stars.
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Mari N - Jul 2024
Overall rating
Gerieflik geleë, netjies en veilig.
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Conveniently located, neat and safe.
4th time we stay there. Conveniently located, neat and safe.
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Lynelle V - Feb 2024
Overall rating
Great.
Hesmari C - Jan 2024
Overall rating
Rustig.
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Restful.
We had a great stay at Wagon Wheel.
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Jaco D - Jan 2024
Overall rating
Sakpas en netjies.
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Pocket size and neat.
Very friendly service and neat and clean rooms. The restaurant and lounge area are lovely, and the food is delicious. No complaints.
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Elphia V - Jan 2024
Overall rating
Perfekte oorslaapplek vir 'n stop oppad terug huis toe!
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Perfect stopover for a stop on the way back home!
See stars.
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Etricia G - Jan 2024
Overall rating
Vriendelike personeel. Gemaklike verblyf.
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Friendly staff. Comfortable stay.
Had a great stay. Pool was a winner in that hot weather. Will definitely stay there again.
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Levona L - Feb 2024
Overall rating
Baie lekker, gerieflik en veilig.
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Very nice, comfortable and safe.
It is very conveniently located, clean and tidy. Felt very safe.
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Riaan J - Mar 2024
Overall rating
Good stay.
Mornay V - Mar 2024
Overall rating
Oulike plekkie. Lekker ge oornag.
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Cute little place. Have a good night.
A nice clean place with friendly staff to help. Sleep well and rest.
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Barry B - Jan 2024
Overall rating
Clean and comfortable.
Hillary S - Jun 2024
Overall rating
Well rested.
Dj B - Apr 2024
Overall rating
Great value, very clean, good food.
Graeme M - Apr 2024
Overall rating
Good stop over.
Helgaard B - Mar 2024
Overall rating
Rustig, stil omgewing, vriendelike personeel.
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Calm, quiet environment, friendly staff.
Nice stay, but each room should have a certain size fridge depending on the number of guests.
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Okkie P - Feb 2024
Overall rating
Baie veilig en rustig geslaap. Hier kry jy presies waarvoor jy betaal.
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Slept very safe and sound. Here you get exactly what you pay for.
Slept very well on clean linen and comfortable bed.
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Louisa S - Jan 2024
Overall rating
Lekker.
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Nice.
Lekke stayed. There was no hanger to hang clothes for next day.
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Leonie G - Jan 2024
Overall rating
Our stay was fine.
Read moreMarga S - Jan 2024
Overall rating
Gerieflik.
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Comfortable.
We had a nice stay, but there were some problems, like the aircon leaking. Pictures on the internet are misleading. It is not as luxurious as they make it out to be and for the price we expected more.
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Werner D - Mar 2024
Overall rating
1) Vriendelike diens 2) Skoon en netjies 3) Baie gesellige atmosfeer.
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1) Friendly service 2) Clean and tidy 3) Very cozy atmosphere.
I think my reviews re the place speaks the word. I have stayed there a few times in the past and will do so again. It was very nice.
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Cecilia G - Feb 2024
Overall rating
Die kuier was fantasties.
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The visit was fantastic.
All was well and good, except for the fact that the fridge didn't get cold. And we also prefer the bar to stay open later.
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Stefan V - Jan 2024
Overall rating
Gemaklik/ rustig.
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Easy/quiet.
Wasn't bad at all! Neat and clean. Staff was friendly and the food was very tasty!
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Cobus P - Jan 2024
Overall rating
Netjies.
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Tidy.
Yes, I would just expect the absence of air conditioning to be highlighted.
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Nathaniel C - Mar 2024
Overall rating
Was good.
Marisa C - Jun 2024
Overall rating
Net 'n slaapplek niks meer en niks minder nie.
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Just a place to sleep, nothing more and nothing less.
Place is very small. Would not recommend for a family, more for a single person.
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Lizette C - Jan 2024
Overall rating
Absolutely terrible. A rip off.
Ian K - Jul 2024
Overall rating
Sal my nie weer sien nie.
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Won't see me again.
No TV, no aircon, corridor lights on all night. Couldn't sleep.
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Phillip V - Dec 2023
Overall rating
Waarde vir geld.
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Value for money.
Very nice stay. The entire reception staff provided good service.
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Hellette D - Dec 2023
Overall rating
Baie lekker stopplekkie.
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Very nice stop.
Nice halfway stop to Cape Town.
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Kuba S - Dec 2023
Overall rating
Welcoming, clean and beautiful.
Read moreSurina B - Dec 2023
Overall rating
Sal aanbeveel baie netjies en veilig.
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Would recommend very neat and safe.
Clean and tidy, delicious food and very friendly staff.
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Jacqueline N - Dec 2023
Overall rating
Amazing friendly staff, value for money, clean rooms.
Nichola A - Dec 2023
Overall rating
Value for money, halfway stopover!
Elize W - Sep 2023
Overall rating
Pragtige en-suite kamer, silwerskoon, parkering reg voor jou kamer.
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Beautiful en-suite room, spotlessly clean, parking right in front of your room.
And a wonderful dinner in beautiful dining room. Ministry. Service is unbeatable!
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Tommy P - Jul 2023
Overall rating
Was a great stay.
Reece B - Jul 2023
Overall rating
Gasvry, goeie diens, netjies, heerlike kos.
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Hospitable, good service, neat, delicious food.
We got there very late. Food was prepared to eat in room before kitchen closes.
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Michelle V - Jan 2023
Overall rating
Plekkie was maklik om te kry, dadelik by ontvangs gehelp. Kamer was 100% gerieflik en fasiliteite naby en beskikbaar (swem, braai en restautant).
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Spot was easy to find, immediately helped at reception. Room was 100% comfortable and facilities nearby and available (swimming, braai and restaurant).
We always spend the night in Beaufort West on our way to George on our annual holiday. Wagon Wheel will definitely be our home again.
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Krystle M - Dec 2023
Overall rating
Gesellig.
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Sociable.
Very nice stay. Great that there is aircon. Food just a bit expensive at restaurant.
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Ann R - Aug 2023
Overall rating
Quiet, comfortable, hot shower.
Ernie R - Apr 2023
Overall rating
Halfpad op ons reis. Moeg, maar basiese geriewe daar. Restaurant 'n pluspunt.
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Halfway on our journey. Tired, but basic amenities there. Restaurant a plus.
A flat wheel, accident on the way and roadworks forced us to sleep at Wagon Wheel again on April 13th. If I had to push through, we didn't arrive until after 11 pm. Another good experience at Wagon Wheel. But now only double charges because we already paid at another place.) There is probably nothing that can be done about it. It's probably just the rules.
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Jacques K - Mar 2023
Overall rating
Baie netjies en vriendelike personeel. Die kos was ook uitstekend.
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Very neat and friendly staff. The food was also excellent.
It was a nice place to sleep for 1 night.
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Dawie V - Jan 2023
Overall rating
Soos altyd, lekker rus na 'n lang pad.
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As always, well rested after a long journey.
Have stayed here numerous times. Rooms and beds comfortable. Rooms with air conditioning good options in the hot months. Just remember mosquito repellent. Sleep well.
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Darius V - Dec 2023
Overall rating
Baie goeie diens en slaapplek.
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Very good service and place to sleep.
Very neat spacious rooms.
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Kenny V - Dec 2023
Overall rating
Gerieflik.
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Comfortable.
Room was neat and clean. Staff friendly. Feel free to eat, the mutton neck was delicious.
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Neoline B - Dec 2023
Overall rating
Voldoende.
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Sufficient.
Was an overnight stop with early morning departure. Used pocket size room which was adequate and very tidy. The parking was just a bit of a question mark.
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Gerrit K - Dec 2023
Overall rating
Reg langs N1. Skoon, veilig en gerieflik. Lekker restaurant en kroeg op die perseel.
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Right next to N1. Clean, safe and comfortable. Nice restaurant and bar on site.
We had a very nice stay.
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Cynthia K - Apr 2023
Overall rating
Restful.
Joan-nita H - Apr 2023
Overall rating
Heerlik gebly na 'n lang dag op die pad.
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Great stay after a long day on the road.
Room is wonderfully spacious with lots of space. Family of 4 with 2 grown teenage sons. Everyone slept well. Bathroom's hot water was enough for all 4 of us. Will stay there again.
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Leon K - Jan 2023
Overall rating
Lekker gesellig en goeie diens.
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Cozy and good service.
Nice place to stay overnight with good service and good facilities.
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Rudolf G - Dec 2023
Overall rating
Great.
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Great.
Yes, value for money and well located.
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Yolandé O - Nov 2023
Overall rating
Heerlik. Die begin en einde van ons Kruger vakansie.
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Delicious. The beginning and end of our Kruger holiday.
Enjoyed stay. It is safe, clean and affordable. It is also conveniently located. We stayed there 2 times during the holiday. This is the first of 3 overnight stops on the way to Kruger National Park. Will arrive earlier next time to explore the gardens and area.
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Kobus T - Jun 2023
Overall rating
Baie gawe mense en die plek is baie skoon en netjies.
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Very nice people and the place is very clean and tidy.
See stars.
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Renee U - Apr 2023
Overall rating
A lovely experience.
Carina B - Jan 2023
Overall rating
Wens ons was vroeër daar om 2 keer van die Skaapnek to kon eet! Dit was amazing en die beste wat ek nog ooit geëet het!
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Wish we had been there earlier to eat 2 times of the Sheep's Neck! It was amazing and the best I have ever eaten!
The value for money was amazing, especially the family room we stayed in. The only criticism is that we were not warned about the impact of loadshedding as well as the schedule, which of course made one star fall off.
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Rene L - Dec 2023
Overall rating
Netjies en skoon.
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Neat and clean.
Perfect for a night's sleepover.
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Peter J - Jun 2023
Overall rating
Very clean.
Roy D - Jan 2023
Overall rating
Stop over returning home to JHB from the Cape. Comfortable and convenient.
Adele N - Jan 2023
Overall rating
The slot to our door didn't work, so we had to climb through the window to lock ourselves in and out of the room. The door couldn't be lock from the inside.
Betty T - Dec 2023
Overall rating
Ok for overnight stay.
Sonja V - Aug 2023
Overall rating
Oornagslaapplek.
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Overnight accommodation.
Could sleep over wonderfully. On the road. Comfortable.
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Stephan S - Jun 2023
Overall rating
My behoefte was 'n oornagslaapplek - dit het aan al my vereistes voldoen.
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My need was an overnight accommodation - it met all my requirements.
No complaints from my side.
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Anonymous Guest - Dec 2023
Overall rating
Dawie D - Dec 2023
Overall rating
Wagon Wheel Country Lodge kort 'n opknap!
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Wagon Wheel Country Lodge needs a facelift!
Wagon Wheel Country Lodge is overpriced for what you get. Not even a fridge in the room. The pillow was delicious!
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Anonymous Guest - Apr 2023
Overall rating
Suitable for a quick overnight stop expires if you are traveling with a pet.
Could pay a little more attention to cleaning units.
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George S - Apr 2023
Overall rating
Goed vir een nag se oorslaap.
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Good for one night's sleepover.
Could rest after day on the road. Would recommend for 1 night stay.
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Johann P - Jan 2023
Overall rating
Bietjie klein vir 4 persone.
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A bit small for 4 people.
Toilet facilities are very small.
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Melissa L - Dec 2023
Overall rating
Teleurgesteld.
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Disappointed.
The bed was very uncomfortable. The floor was sandy. And there Ricoffy is evicted, not cool.
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Anonymous Guest - Dec 2023
Overall rating
As in photos.
Close to N1. As in photos.
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Schoeme S - Oct 2023
Overall rating
Waarde vir wat jy betaal.
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Value for what you pay.
The pocket fitting room at the Wagon Wheel Country Lodge is certainly worth the price one pays. I would rather recommend that if you book at the Wagon Wheel, you don't book the cheapest rooms. The guests in the other rooms were noisy and the shower was not completely clean. The restaurant is wonderful and cozy.
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Anonymous Guest - Jul 2023
Overall rating
There was a lot of noise late at night in the rooms in my area. I was in Room 55.
I had trouble sleeping because of guests who came in very late and made noise. I know some of the other guests requested that hulk be moved to another room. I will not stay here again.
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Anonymous Guest - Mar 2023
Overall rating
Johannes S - Dec 2023
Overall rating
As stated above.
Anonymous Guest - Dec 2023
Overall rating
Bad.
Not at all. I was too scared to let my child shower. The shower goes from very cold to fire hot and cannot be set. He also spills over on teels which is very dangerous.
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Lynette R - Apr 2023
Overall rating
Raserig, baie muskiete, ontvangs swak.
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Noisy, lots of mosquitoes, poor reception.
Computer was down and couldn't find a room directly. Was very noisy with large group of people barbecuing outside. Shower head sprays in all directions. Wifi doesn't work. Waited a very long time for our food. Will not sleep here again.
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Attie L - Feb 2023
Overall rating
Gewoon nie op standaard nie.
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Just not on standard.
Arrived at half past two. Refuse to book us. No guests on stage. Refreshments only available after 5 hours. Dinner only half past seven. Had to eat in town. No chair in room. No fridge. Had to go buy ice in town to preserve road food. Wall plug to charge equipment under the table. Difficult to reach. Have to put kettle on floor so cord can reach. Cobwebs on the wall. Curtain rails fall out of wall. Having trouble putting it back on. Poor workmanship. Room is terribly small. Must climb over suitcase to move. Unfriendly receptionist.
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Mark G - Jan 2023
Overall rating
Skoon en netjies, ongelukkig geen bystand vir beurtkrag in kamers nie, net bystand in kantoor, restaurant en kroeg.
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Clean and tidy, unfortunately no assistance for load shedding in rooms, only assistance in office, restaurant and bar.
Restaurant, bar, room and bedding clean and tidy, staff nice, unfortunately no extra assistance in rooms during load shedding, fan and water were off in room during load shedding, I had to vacate my room at 00h15 in the morning after load shedding took place because I could not continue couldn't sleep in the heat without the fan, staff member at reception helped me check out 00h30 and didn't offer any other solution to help, would suggest they look into standby power for all their rooms.
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Corry B - Dec 2023
Overall rating
Very disappointing, certainly not value for money.
Read moreSonel B - Jan 2023
Overall rating
Kos is fantasties gewees.
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Food has been fantastic.
The room was under water and the base of the bed had soaked up water half way. They only wanted to dry the floor but I then asked for another room. Then get one. When I went to sleep the bed was broken. So then slept on the couch. How do you not know the bed is broken? Expensive for what you get.
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Mark K - Jul 2023
Overall rating
Pathetic place, never never again.
Ashntih D - Dec 2022
Overall rating
Perfect for a stopover.
Lydia N - Nov 2022
Overall rating
Een dame wie ek graag wil uit sonder, is Madelein!
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One lady I would like to single out is Madelein!
What an asset Madelein is to Wagon Wheels! The breakfast was very good and good price! There is no rail with hooks on which to hang clothes! It's an essential miss! The toilet needs attention! Handle must be lifted after rinsing, otherwise the water runs all the time!. However, the decor is very full!
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Estelle K - Oct 2022
Overall rating
Geniet dit altyd.
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Always enjoy it.
Meal in restaurant excellent and friendly staff.
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Lindie K - Oct 2022
Overall rating
Goeie diens, vriendelike personeel.
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Good service, friendly staff.
Service was good, bed comfortable and tidy. We would love to go again.
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Elizabeth F - Sep 2022
Overall rating
Lekker naby aan die N1 om te oornag met klein kinders. Ons het sommer almal op een bed geslaap om kostes te bespaar sonder enige probleme.
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Nice close to the N1 to spend the night with small children. We simply all slept on one bed to save costs without any problems.
They are open 24/7 which makes it very easy if you want to check in late and drive again early in the morning.
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Cora L - Sep 2022
Overall rating
Lekker plek.
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Nice place.
Friendly reception. Clean, tidy room. We had a nice stay. Thank you.
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Elsebe B - Sep 2022
Overall rating
Netjies.
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Tidy.
Very comfortable mattresses. Lay like a dream.
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Conrad V - Jun 2022
Overall rating
Waarde vir geld.
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Value for money.
If you only need a quick place to sleep this is perfect. Safe, easy in and out. Neat and all the necessary facilities.
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Elize W - Apr 2022
Overall rating
Baie skoon en rustig. Mooi kamer.
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Very clean and quiet. Nice room.
Slept well, heater available and was much needed. Now coffee is also available in the room. Maybe just a few tea bags sitting there too.
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Nicolene P - Apr 2022
Overall rating
Lekker.
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Nice.
Glad the room looked like the pictures.
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Annatjie V - Apr 2022
Overall rating
'n Heerlike oornagplek.
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A wonderful place to stay the night.
Very neat rooms. Restaurant on site is very convenient. Have delicious food.
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Clare F - Jan 2022
Overall rating
Overnight stay.
Peet N - Jan 2022
Overall rating
Skoon en netjies.
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Clean and tidy.
Friendly staff. Quality accommodation.
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Renier K - Dec 2022
Overall rating
Gerieflik.
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Comfortable.
Food and drinks a bit expensive.
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Nadia V - Dec 2022
Overall rating
Super vriendelike mense en waarde vir geld.
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Super friendly people and value for money.
We will definitely stay at Wagon Wheel again! And the Lamb neck and Lamb shank were awesome!
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Hanlie P - Mar 2022
Overall rating
Rustige oornag.
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Peaceful overnight stay.
Thank you very much for a neat unit and very helpful staff and manager.
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Dirk U - Jan 2022
Overall rating
'n Goeie keuse om oor te slaap op pad Kaap toe.
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A good choice to sleep over on the way to the Cape.
Thanks, appreciate your effort.
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Annerie C - Jan 2022
Overall rating
Gerieflik.
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Comfortable.
It was very comfortable, neat and clean. Will definitely stay there again.
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Ellaine K - Mar 2022
Overall rating
Goeie ondervinding en vriendelike werkers.
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Good experience and friendly workers.
Had a great time and the food in the restaurant was good. The staff were friendly and helpful.
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Kim L - Dec 2022
Overall rating
Overnight stay.
Masindi M - Oct 2022
Overall rating
My stay was great.
Fossie F - Jun 2022
Overall rating
Gerieflike oorslaapplek op pad Bloemfontein toe.
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Comfortable stopover on the way to Bloemfontein.
Shower was just too hot or cold, couldn't get it perfect. Breakfast people weren't too eager to help when we walked in at 9:15.
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Ester P - Mar 2022
Overall rating
Ontvangsdame is nors.
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Receptionist is grumpy.
Not very helpful.
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Anneline V - Jan 2022
Overall rating
Skoon, netjies, vriendelike diens.
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Clean, tidy, friendly service.
Would love to recommend it.
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Dheshen M - Dec 2022
Overall rating
Good location but dated.
Anonymous Guest - Oct 2022
Overall rating
Slightly disappointed.
Upon arrival, we were told that we had requested a cancellation after receiving a confirmation check-in and our booked room had already been rented out to someone else. Self catering room was request mate there was no fridge to keep food cool for travelers coming from far away. Room was too small for small children.
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Louise K - Dec 2022
Overall rating
Diens.
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Service.
We were also there on the 22nd. I booked deluxe room but got standard room. According to Wagon Wheel website. No water from morning hours, couldn't even have coffee or face wash before we go. I would not recommend it.
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Marilize B - Dec 2022
Overall rating
Orraait.
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Really
You can't come in early. Their restaurant area only opens at 5 o'clock. Apart from that and the unwillingness of staff to help, the room was clean and tidy. The children had fun swimming.
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Anonymous Guest - Dec 2022
Overall rating
Is conveniently located to rest over if you are traveling far.
If you start the drive from JHB to Cape Town, the place is at least 2/3 of the way and convenient to stop and sleep over.
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Corne P - Dec 2022
Overall rating
Was heel rustig.
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Was very calm.
There was only a dog from the manager that barked all night behind the duplex, so didn't get much sleep but otherwise it was very pleasant.
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Dylan M - Dec 2022
Overall rating
No water during loadshedding.
Hester B - Apr 2022
Overall rating
Diens het verswak.
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Service has deteriorated.
This was the third time we booked and this time it was not at all to our liking. The water pressure and supply was faulty. The entire floor was wet in the bathroom when the power came back on. Reception placed a mop in my hands. The food at the restaurant was also not up to standard. Chips were of different standard, my chip was pale and not crispy at all. My mom's chips were perfect. The chocolate mousse was not cold and it was runny.
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Pierre D - Dec 2022
Overall rating
Het meer verwag vir die prysklas.
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Expected more for the price range.
I booked a de Luxe room for an overnight stay. The room was neat and clean, but really not up to standard with what would be expected for the price range. No WiFi either. Finishing left a lot to be desired, although everything was functionally fine. What didn't help was the loadshedding (there was absolutely no power in the room - not even a light) and the wind kicked up clouds of dust from the unpaved courtyard which prevented a door from being left open for some air. For the price range of the de luxe room, skip it. There are better and more convenient options available.
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Ewan B - Dec 2022
Overall rating
Teleurgesteld.
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Disappointed.
Overpriced for what you get. With loadshedding only a very dim light in bathroom. Can't use aircon or TV for which you pay a lot.
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Anonymous Guest - Dec 2022
Overall rating
Johan V - Apr 2022
Overall rating
Restaurant was 'n groot terleurstelling.
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Restaurant was a big disappointment.
We ordered hamburgers. The patty was raw and tasteless while the bread roll was stale. Apart from a slice of tomato, there were no other trimmings. The chips were old - obviously made way ahead of time and just reheated. We also ordered a plate of onion rings. Even it was a bit raw and not prepared properly. A bad experience indeed.
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Kobus E - Apr 2022
Overall rating
Verwaarloos en kort aandag.
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Neglected and lacking attention.
Reception's door is lame and lacks attention, parking is not indicated and everyone parks as they please.
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Louise K - Dec 2022
Overall rating
Sakpaskamer en Deluxe-kamer.
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Pocket size room and Deluxe room.
Very bad experience with Pocket Pass Room. Paid for Deluxe but got Standard room.
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Lucinda M - Dec 2022
Overall rating
Our booking was cancelled by the staff at Wagon Wheel and we were told that I had cancelled it.
Crystal P - Jan 2022
Overall rating
Diens is uiters swak en stadig.
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Service is extremely poor and slow.
The bedding is already used (yellow and full of holes). Floors dirty. When the power went out there was no alternative light and not a drop of water from taps, apparently because the water pump needed power (there should at least be alternatives in place for such situations). Definitely not seeing us again.
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Jan V - Feb 2022
Overall rating
Nie aangenaam oorgebly nie.
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Not a pleasant stay.
The room was terribly hot. No small fridge or anything to keep things cold. Rooms are very set up like in a hostel setting. No burglar bars in front of window. No privacy when the window is open. Everyone walks past to or from their rooms. Very very tight.
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Marco D - Jan 2022
Overall rating
Dit was regtig nie waarde vir geld nie. Kamers is so dat jy die mense in die kamer langs jou hoor snork. Kamer vir 5 en badkamer is seker 5x5m groot.
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It really wasn't value for money. Rooms are such that you hear the people in the room next to you snoring. Room for 5 and bathroom is probably 5x5m in size.
The WiFi only works in certain places and also only at certain times. Service from the website is good but from Wagon Wheel was an idea of: finish, sleep over and get your ride.
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Elaine M - Dec 2021
Overall rating
Gerieflik, en geriewe om te ontspan en iets te eet is uitstekend.
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Comfortable, and facilities for relaxing and eating are excellent.
Friendly staff and the service is good.
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Neil G - Dec 2021
Overall rating
Rustig atmosfeer na lank reis.
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Calm atmosphere after long journey.
Very nice peaceful atmosphere. Service is good. Rooms are clean and up to standard. Restaurant's food is delicious.
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Karlien P - Dec 2021
Overall rating
Ongelooflike goeie diens en uiters netjies! Baie dankie!
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Incredibly good service and extremely neat! Thank you very much!
From the moment we stepped in, we were impressed with the incredibly good service and friendly people. Rooms were extremely neat and gardens etc very well looked after! We were really more than happy!
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Hester B - Nov 2021
Overall rating
Halfpad-stop Kaap toe.
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Halfway stop to Cape Town.
Delicious food, steak consumed within 11 min. A good night's sleep and a good overnight stay on the way to the Cape.
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Marthinus M - Nov 2021
Overall rating
Het lekker gebly en geslaap. Dankie plek was great gewees!
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Had a nice stay and slept. Thank you place was great!
It was an awesome overnight stay for us. Thank you very much.
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Tess J - Oct 2021
Overall rating
Ons mense.
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Our people.
Five stars to the resort, restaurant and all staff. We will definitely stay with you again. Thank you very much.
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Carina M - Oct 2021
Overall rating
Prakties, gemaklik, puik diens.
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Practical, comfortable, great service.
Make the long way shorter!
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Louis B - Sep 2021
Overall rating
Sien sterre.
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See stars.
Excellent for overnight stays for single persons and groups.
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Wagon Wheel Country Lodge 's response
Thank you for your wonderful review.
Diana
Hester B - May 2021
Overall rating
Waarde vir geld.
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Value for money.
Good overnight accommodation in the Karoo. The place is clean and tidy. Restaurant has big portions. Nice food.
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Wagon Wheel Country Lodge 's response
Thank you for the wonderful review, we are happy to hear you enjoyed your stay and your meal in our restaurant.
Diana
Jadin M - Apr 2021
Overall rating
Excellent service, amazing place to stay over or for longer trips as well.
Wagon Wheel Country Lodge 's response
Thank you for the wonderful review.
Diana
Gerhard D - Jan 2021
Overall rating
Lekker en vinnig.
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Nice and fast.
Good location. Just what you are looking for for a quick overnight stay.
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Colyn P - Jan 2021
Overall rating
Staff very friendly and helpful.
Karlien V - Jan 2021
Overall rating
Ons het oornag op pad huis toe. Die oggend geboek en aand oornag.
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We spent the night on our way home. Booked in the morning and stayed overnight in the evening.
The reception was very friendly and very helpful. Was able to "upgrade" our unit even upon arrival. Would perhaps just ask that there would be more body wash available especially if you just want to stay overnight. Thank you very much for great service.
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Edward S - Dec 2021
Overall rating
Diens was uitstekend.
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Service was excellent.
See stars.
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Louise S - Oct 2021
Overall rating
Lekker oornagplekkie.
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Nice place to stay the night.
Comfortable, clean and Wagon Wheel is easy to find along the road.
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Jackys S - Sep 2021
Overall rating
'n Vriendelike, ouwêreldse omgewing met 'n lekker restaurant en lekker kos.
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A friendly, old world environment with a nice restaurant and good food.
Maybe just consider small fridges for the rooms.
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Heinrich G - Jul 2021
Overall rating
Baie lekker gebly!
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Very nice stay!
Very nice stay! It's good for a quick overnight stop.
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Wagon Wheel Country Lodge 's response
Thank you for your wonderful review.
Diana
Roslin A - Dec 2021
Overall rating
Value for money, clean and easy to find.
Karen S - Dec 2021
Overall rating
Baie goeie diens ontvang, lekker geslaap.
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Received very good service, slept well.
Received very good service. Slept well. Could maybe put more coffee, tea, milk in the rooms.
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Gary C - Jan 2021
Overall rating
Great restaurant.
Etienne F - Dec 2021
Overall rating
Lekker gemaklike oorslaapplek op die lang pad.
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Nice and comfortable place to sleep on the long road.
Neat and clean, only bed lamps that didn't work.
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Wayne Gavin M - Dec 2021
Overall rating
Baie lekker.
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Very nice.
Staff is very friendly. Short maintenance and refurbishment. Place is deteriorating a bit.
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Hendrik S - Oct 2021
Overall rating
Baie basies, goed vir 'n aand se slaap voor die pad slaan.
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Very basic, good for a night's sleep before hitting the road.
Basic facilities, a very good place for an overnight stay on a long road trip. Would not recommend as a holiday spot, small and a bit old.
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Tanya V - Mar 2021
Overall rating
Goed vir 'n een nag oorslaap op pad na die Kaap
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Good for a one night stopover on the way to the Cape
We booked the pocket-sized room, but when we got there we wanted to upgrade to a better room instead. The room we ended up staying in was clean, tidy and with air conditioning which was needed - however the room was just very small. We really enjoyed the restaurant's food, especially the lamb shank. Everyone is very friendly and the premises are well maintained. All complaint is that we feel that the R1000 per night we paid in the end was a bit expensive.
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Wagon Wheel Country Lodge 's response
Thank you for your wonderful review, we hope you visit again soon.
Diana
Flip D - Mar 2021
Overall rating
Rustig.
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Restful.
Entire floor under water after showering. Floors were very dusty.
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Johan J - Dec 2021
Overall rating
Ideaal vir oornag op pad na Kaapstad.
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Ideal for an overnight stop on the way to Cape Town.
Just what you need for a rest stop. The showers need attention though, hot water takes about 10 minutes to come in. So much water being wasted.
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Joe G - Dec 2021
Overall rating
Could do with aircons and decent coffee.
Johan F - Dec 2021
Overall rating
Baie teleurgesteld in kamer. Maar oor die algemeen is dit 'n mooi plek.
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Very disappointed in room. But overall it's a nice place.
The room we booked was not the same room we got. We paid for a 4 bed, and we got 2 and a half. And the reception at Wagon Wheel couldn't help us. Very very disappointed in the miscommunication.
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Maryna L - Dec 2021
Overall rating
Net wat ons nodig gehad het.
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Just what we needed.
We only needed accommodation for the evening and the place was clean and tidy.
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Bd V - Dec 2021
Overall rating
Baie aangenaam en lekker.
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Very pleasant and tasty.
Very nice and comfortable place to spend the night. Rooms are clean and tidy. I would just like them to put handrails in the showers in strategic places for the elderly. Mother-in-law slipped into shower. But will definitely spend the night there again.
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Pieter V - Dec 2021
Overall rating
Baie netjies en skoon met vriendelike diens en fasiliteite voldiende om kinders te vermaak!
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Very neat and clean with friendly service and facilities sufficient to entertain children!
Rooms are neat and nicely finished. Pool clean and well maintained and in a quiet area. Braai packets may need work (a bit thin), service is friendly.
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Charles H - May 2021
Overall rating
Een nag oorgebly om volgende oggend vroeg te vertrek.
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Stayed one night to leave early next morning.
We arrived late (20:00); unfortunately neglected to instruct my bank to forward e.g. (doll). Staff at Wagon Wheel quickly clarified and assigned our room. While we waited, they suggested a beer. We enjoyed it and afterwards also a delicious steak. Room was neat and clean. No coffee, but we got that at reception the next morning at 6:30. Overall a great experience!
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Anneline H - Apr 2021
Overall rating
'n Lekker gemaklike vakansie-atmosfeer so op pad na jou eindbestemming.
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A nice comfortable holiday atmosphere on the way to your final destination.
It was convenient with the restaurant also on the same premises for dinner.
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Annelize H - Dec 2021
Overall rating
Gerieflike oornag-akkomodasie.
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Comfortable overnight accommodation.
Comfortable to stay overnight but with no self-catering facilities.
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Paul S - Dec 2021
Overall rating
The accommodation was okay, but not great.
Marizanne P - Oct 2021
Overall rating
As jy net een aand moet oorbly op jou pad, is Wagon Wheel die plek.
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If you only need to stay one night on your road, Wagon Wheel is the place.
Wagon Wheel is perfect if you literally just need a pillow for your head one night on your trip. When you get to the rooms, you get the feeling of an American Motel, small with only the essentials, but neat rooms. It's perfect if you're on the go and just want a quick rest.
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Johan V - Sep 2021
Overall rating
Goed en bulpvaardig.
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Good and bullpable.
Food could be better for price.
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Louis V - Aug 2021
Overall rating
Heel okay!
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Very okay!
Nostalgic to sleep there again. Expensive for what you get. Food not up to standard. Service very friendly.
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William H - Dec 2021
Overall rating
5/10.
Gerald P - Dec 2021
Overall rating
Good place to stay for one night.
Manda S - Oct 2021
Overall rating
Water van stort loop tot in kamer. Badkamer het nie eers 'n slot aan sodat jy die deur kan toemaak nie. TV het nie 'n remote nie. Definitief oorprys.
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Water from shower runs into room. Bathroom doesn't even have a lock on it so you can close the door. TV does not have a remote. Definitely overpriced.
Would never recommend Wagon Wheel ever. Linen was neat.
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Helene B - May 2021
Overall rating
Voldoende waarde vir geld maar onafgerond.
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Adequate value for money but unfinished.
The room was adequate but there were some unfinished aspects such as the lace curtain in the bathroom which was torn, the bathroom window which was very difficult to open, the sink was loose and the corridor light outside the room was not working.
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Richard P - Apr 2021
Overall rating
See below.
Wagon Wheel Country Lodge 's response
Thanks for your review, the deluxe rooms have a window above the bed and also in the bathroom. Coffee and tea are handed to guests when the key is given out. Shower Nozzel will be looked at, brak water can clog them every now and again. we will see to it they decalcified again.
Simone R - Feb 2021
Overall rating
Gemaklik, skoon en veilig. Rerig great.
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Comfortable, clean and safe. Really great.
The room was beautiful and very comfortable. I went for the "Budget" room as I literally just needed a place to sleep, but they upgraded me to a standard room with all the amenities for no extra charge.
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Elma F - Apr 2021
Overall rating
Nie die standaard wat ons verwag het nie.
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Not the standard we expected.
Again not wheelchair friendly as indicated. Room was covered with mosquitoes and had to ask for spray. Shower not wheelchair friendly. Guesthouses/hotellets/lodges must ensure that wheelchairs can enter at the front door and that the shower has no wall to climb over. Hand showering is essential as is a handle that a person can hold on to while showering.
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Wagon Wheel Country Lodge 's response
Dear Elma
Thanks for your review. We have 2 wheelchair-friendly rooms, rooms 8 and 9, these ones can access the bathroom with a wheelchair right into the shower, no shower doors and it has the hand shower and rails needed.
Thanks
Diana
Claudia M - Feb 2021
Overall rating
Baie rustige atmosfeer.
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Very peaceful atmosphere.
Please update the ones that are sacrificed. There is no DSTV, only a few SABC channels and then of course ETV, the remote for the TV was terribly dirty, and with the new Covid rules, the remote must be disinfected after every visit. Hotels also usually have a bar fridge in each unit. Here you have to rent a self catering unit to have a fridge. Please make people aware of this, as many people carry around medicine that needs to be kept cold. Otherwise overall it was peaceful and very safe.
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Morne L - Dec 2021
Overall rating
Goed vir oornagplek.
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Good for overnight stay.
Was expecting something different from the photos. Okay for a stopover along the way.
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Elsabe W - Oct 2021
Overall rating
Kamer was netjies en skoon. Gerieflik vir een aand se oornag.
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Room was neat and clean. Comfortable for one night's overnight stay.
Comfortable for one night's overnight stay. Neat and clean.
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Elschke B - Dec 2021
Overall rating
Effe teleurstellend.
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A bit disappointing.
Unfortunately not worth the price for me. Get basic, minimum amenities in a very small room. Room also needs maintenance. WiFi is not available to 'economy class' rooms, as we were told.
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Christine C - Jun 2021
Overall rating
Gerieflik gewees.
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Been comfortable.
Neat and clean. Meet basic needs.
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Anja G - Jan 2021
Overall rating
Onplesierige nagrus.
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Unpleasant night's rest.
Bedbugs bit us both, even though the room looked very clean and tidy to the eye. The next day my husband and I were also both sick, after eating at the restaurant the night before. Unpleasant experience.
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Wickus W - Dec 2021
Overall rating
Was nie baie impress nie.
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Wasn't very impressed.
I don't think it's worth 3 stars, if people compare it to other 3 stars. Rooms are very small, no aircon in the room we slept in. Was a little disappointed when I saw the room.
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Desiré D - Apr 2021
Overall rating
Goedkoop verblyf maar teen 'n koste.
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Cheap accommodation but at a cost.
Covered by mosquitoes, locusts and spiders, reception unhelpful and unable to get our reservation. After a long way we had to struggle to check in and when we got to the room it was covered in trampolines because the door was open all the way around. The room was covered with mosquitoes and spiders also because of the door. Had to go to Beaufort West at 11 o'clock in the evening to buy Doom, there is no water supply in the room, it's at an extra cost. Do not recommend the place at all.
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Johan M - Apr 2021
Overall rating
Kamers nie op standaard nie. Uiters teleugesteld. R700 'n nag was 'n mors van geld.
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Rooms not up to standard. Extremely disappointed. R700 a night was a waste of money.
Extremely disappointed. Industrial carpets in the room full of stains. TV is probably 25 years old. Snow on the screen does not display anything. Remote control does not work. Air conditioner is also probably 25 years old. Just not cold and not hot. No remote control. Toilet leaks water and the water leak has already made stains on the tiles. The pictures on the internet are deceiving and not the harsh reality as I experienced it. Never again.
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Natalia N - Dec 2021
Overall rating
Nie die beste verblyf vir die geld nie.
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Not the best accommodation for the money.
Cottages do not have fridges in them and also struggled with hot water.
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Michelle V - Dec 2021
Overall rating
Aaklig.
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Horrible.
Worst place for a lot of money.
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Edwin P - Dec 2021
Overall rating
Room not clean. Spider in the bed.
Marizka D - Dec 2020
Overall rating
Alles wat ons nodig gehad het vir 'n oornagstop. Sal enige tyd weer daar bly.
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Everything we needed for an overnight stop. Would stay there again anytime.
It was also very nice that they are pet friendly.
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Jolien V - Nov 2020
Overall rating
Gemaklike oornagverblyf.
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Comfortable overnight stay.
Clean, affordable, comfortable. Especially for vehicles with caravans on their way to the sea.
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Surina T - Nov 2020
Overall rating
Goeie akkommodasie.
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Good accommodation.
Good accommodation between Johannesburg and the Cape if you were on the road all day.
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Tanner H - Sep 2020
Overall rating
Great staff and food!
Wagon Wheel Country Lodge 's response
Dear Tanna
Thank you so much for your wonderful guest review, we are so happy to hear you enjoyed your stay and your meal in our on site restaurant. Thank you for our great rating on Value for money, Customer service, Cleanliness, Location and security.
We hope that you will visit us again when you pass through Beaufort West again.
Kind regards
Diana Koster
Grietjie T - Sep 2020
Overall rating
Lieflike verblyf, perfekte oornagplekkie vir gesinne!
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Lovely stay, perfect overnight stop for families!
We needed a place to stay for our family of 6 on our way back to Cape Town after visiting family in the Free State. Few places these days are suitable for families of more than 4 members, so we were very grateful when we saw that Wagon Wheel had a family cottage. It was perfect for us: spacious, clean, beautifully furnished and just the place to unwind after 6 hours in the car. The staff were very friendly and helpful. We didn't eat there, but the dining hall/restaurant looked lovely and next time we will definitely plan our things so that we will just enjoy breakfast there.
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Christa T - Sep 2020
Overall rating
Soos altyd, baie goeie waarde vir geld.
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As always, very good value for money.
We had dinner there for the first time. The food was very good, BUT we waited a VERY long time for it. At the end of a day on the road, one would like a faster service.
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Chirese B - Jan 2020
Overall rating
Absoluut waarde vir geld.
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Absolutely value for money.
The ad and what you get match. Would absolutely recommend Wagon Wheel Country Lodge!
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Wagon Wheel Country Lodge 's response
Dear Chirese,
Thank you so much for your honest review.
I am so happy you booked your room according to what you wanted in it. It happens so often that a guest looks at a deluxe room and description and then books the cheapest room in the establishment. They clearly will not be happy if they book an economy room with no air-con but looked at the deluxe. We have no intention to mislead our guests. We cater for all our tired travellers in the different room types.
Thank you again for taking the time to review.
Kind regards
Diana
Deon D - Oct 2020
Overall rating
Perfekte oornag slaapplek oppad Kaapstad toe.
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Perfect overnight accommodation on the way to Cape Town.
After a long journey from Johannesburg, this is the perfect overnight stop to rest a bit. Enjoyed a delicious breakfast the morning before we left. Will definitely stay here again as I have done before.
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Wagon Wheel Country Lodge 's response
Dear Deon
Thank you so much for your very kind guest review. We are so happy to hear you enjoyed it and found it to be a perfect stopover between Cape Town and Johannesburg.
Happy to hear you enjoyed your breakfast in our on-site restaurant.
Thank you again for taking the time to review, we hope that we will see you again soon.
Safe Travels - Diana
Cecile S - Jan 2020
Overall rating
Baie gerieflik, skoon, uitstekende diens en deurnag diens is 'n bonus.
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Very comfortable, clean, excellent service and all night service is a bonus.
Wagon wheel is not ultra luxurious, but really excellent located next to the N1. Many rooms and all-night service mean that you can just check in with them from the N1 for a place to sleep. Clean, spacious room with crisp bedding. Nice and quiet even though it is next to the highway. The restaurant serves the most delicious mutton dishes. The good rain through the night was a bonus!
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Wagon Wheel Country Lodge 's response
Dear Cecile
Thank you for your wonderful review and for summing up the purpose of Wagon Wheel Country Lodge for our travellers. Our main aim is to offer all our travellers the room that suits their budget. With our beautiful deluxe and standard rooms to the budget economy and backpackers, we strive to give the best possible accommodation at the most affordable rates. Our 24-hour reception offers those that may be delayed or exhausted and cannot travel any further the option of an overnight room to rest before taking on the N1 early the next morning. Thank you for also making mention of our restaurant that serves traditional Karoo cuisine and a very generous helping of that. Thank you again for your wonderful review and please visit us soon and bring more rain. It was such welcome rain after a very long dry period.
We hope that you will visit us again soon.
Diana
Hendel C - Jan 2020
Overall rating
Lekker maklik en vinnig.
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Pretty easy and fast.
We enjoyed our one night stay at Wagon Wheel Lodge. The service is good and the rooms clean. There are also facilities for your pets (nice lawns and water bowls etc). We did not visit the restaurant, but it looked very nice.
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Wagon Wheel Country Lodge 's response
Dear Hendel
Thank you for your wonderful review. We are so happy that you enjoyed your stay and were happy with your room and the service Wagon Wheel provided. Thank you for noticing and making mention of our pet friendly service. They are so much part of our lives that why should they be left at home.
Our guest comments are so important to us so want to thank you for taking the time to review. We hope you visit us again in the not too distant future.
Have a wonderful 2020
Diana Koster
Stephne V - Dec 2020
Overall rating
Verfrissend na 'n baie warm rit deur die Karoo.
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Refreshing after a very hot ride through the Karoo.
The room was clean and tidy. The bar and restaurant offered a welcome respite after a hot ride through the Karoo. All that bothered was when we moved the single bed away from the wall we detected open wiring. We were just afraid the children would touch it. We weren't sure if there was power on the wires.
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Yolande V - Dec 2020
Overall rating
Veilige oornagplek.
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Safe place to stay.
Guests just need to know that not all the rooms have air conditioners, so the rooms are very hot. There are also no fridges in the rooms so you cannot keep your food cool overnight.
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Derek B - Dec 2020
Overall rating
Great stopover on a trip.
Fred K - Sep 2020
Overall rating
Voldoen aan ons vereistes.
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Meet our requirements.
No further comment.
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Wagon Wheel Country Lodge 's response
Dear Fred,
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge, we are happy you found it suitable for your need.
We hope that you will visit us again soon, safe travels.
Diana Koster
Nickie M - Oct 2020
Overall rating
Rustige verblyf.
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Peaceful stay.
After the whole day on the road we slept well.
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Katinka E - Mar 2020
Overall rating
Alles was baie mooi en ek was baie gelukkig met alles.
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Everything was very beautiful and I was very happy with everything.
The shower was horrible. It was either hot or cold. There was no remedy.
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Wagon Wheel Country Lodge 's response
Thank you for your positive review. We appreciate the time you took to review your recent stay. We are happy to hear you were happy with all.
Thank you for making mention of the shower being too hot or too cold. I will have my maintenance team take a look at what the problem is with the shower water.
Thank you again and we hope that you will visit us in the not too distant future.
Kind regards,
Diana
Antonetta M - Jan 2020
Overall rating
Gerieflik en skoon langs die pad net vir 'n oornag, dit is wat ons nodig gehad het.
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Comfortable and clean roadside just for an overnight stay, that's what we needed.
The service in the restaurant was not really good on this evening and for the price the food was not value for money. But it was convenient not to have to drive into town yet. There were way too few waiters and they were apologizing for it all night.
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Wagon Wheel Country Lodge 's response
Dear Antonetta,
Thank you for your guest review. I apologise for the delay in the restaurant but we had an unfortunate incident with one of our main grillers in the kitchen so we had to work around this as best we could. Our restaurant received some wonderful comments and the price list is very good value for money with very generous portions. I am happy to hear that they did apologise to you for this. Thank you for your compliment on our clean rooms as our housekeeping takes a lot of pride in what they do.
We hope that you will visit us again when you pass through Beaufort West.
Kind regards
Diana
Madre D - Dec 2020
Overall rating
Koel, skoon kamers na 'n lang dag se ry.
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Cool, clean rooms after a long day of driving.
Convenient with a restaurant on site. The food was nice, but unfortunately the food and drink bills have to be paid separately. It would be more convenient if everything could be placed on one account. Everything is clean and tidy and there is a nice shower in the room to wash off the tiredness of the day.
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Christo B - Dec 2020
Overall rating
Baie basies, maar netjies en skoon.
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Very basic, but neat and clean.
Comply with 1 night's layover en route to Cape Town.
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Fred K - Oct 2020
Overall rating
Gerieflik sonder enige luuksheid.
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Comfortable without any luxury.
Meet all the basic overnight requirements. Clean and tidy.
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Wagon Wheel Country Lodge 's response
Dear Fred,
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We are so grateful for this.
Wagon Wheel caters for the weary traveller that is not wanting to spend an arm and a leg while they en-routing on the N1. You have summed us up perfectly. For those wanting a clean bed and a hot shower, our economy rooms cater for that, for those wanting something a bit better we have standard and Deluxe rooms that are beautifully decorated and newly revamped with new bedding, aircon and a flat-screen TV.
We strive to offer our overnight guests the best possible accommodation at the most affordable rates.
We hope that you will visit us again when you pass through the Karoo.
Thank you again, Diana Koster.
Steve S - Sep 2020
Overall rating
Ideaal vir oornag na lang reis.
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Ideal for overnight stay after long journey.
Food is very nice at restaurant.
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Anonymous Guest - Aug 2020
Overall rating
Overnight stay at Wagon Wheel Country Lodge.
Arriving at reception, my people were told that there was no reservation. My foreman called me and I read the confirmation to the manager and passed the code to him. After some time he called back and said that the owner had not passed it on to them. It was a room with 6 beds but there are only 2 mugs to make coffee in which is extremely poor.
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Jan-Rudolph B - Dec 2020
Overall rating
Oornagverblyf vanaf Kaapstad na Johannesburg.
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Overnight accommodation from Cape Town to Johannesburg.
Bathrooms and linens were clean, but floors were not. The bigger problem is that I didn't get the room I booked. I booked a room for two adults and two teenagers but the room looked like one for three adults. I had to go and ask three times before the extra linen was brought for my second child. Next time I would rather stay in a private B&B in town.
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Salome V - Dec 2020
Overall rating
Baie gerieflik op die hoofroete!
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Very convenient on the main route!
We had a nice overnight stay, the room was neat and clean. But pool area needs attention and new chairs and umbrellas. Breakfast was delicious and good value for money.
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Charlotte Q - Nov 2020
Overall rating
Herinner aan 'n 1960's motel, beslis nie modern nie.
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Reminiscent of a 1960s motel, certainly not modern.
Room was very stuffy, was difficult to open window for fresh air. Dogs that kept barking were disturbing. Mattress was rock hard and pillows very uncomfortable. Didn't have a good night's rest at all. Restaurant's menu very limited and a bit expensive.
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Danielle C - Dec 2020
Overall rating
Baie netjies. Kan bietjie opknap op kliëntediens by restaurant.
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Very neat. Could improve a bit on customer service at restaurant.
Nice swimming facilities for the children.
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Andries S - Dec 2020
Overall rating
Slegs vir oorslaap. Moet nie verwag om selfsorg te doen nie. Baie klein plek, maar skoon.
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For overnight stays only. Don't expect to be self-catering. Very small place, but clean.
Really very small for 4 sleeping places. Small, but neat. The TV only has one channel. Not recommended for self catering.
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Gawie G - Dec 2020
Overall rating
Die prys wat jy betaal vir so klein kamer waar 4 mense in slaap en klein badkamer sal ek nooit weer gebruik nie.
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The price you pay for such a small room where 4 people sleep and small bathroom I will never use again.
It's just too cramped for what you get for 4 people.
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Attie P - Dec 2020
Overall rating
Alles was netjies en skoon gewees. Vir R 750 per nag sal dit goed wees om 'n klein yskassie in die kamer te he om paar goed koud te hou vir die volgende dag se reis bv water of vorige aand se gaar braaivleis in 'n tupperbakkie.
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Everything was neat and clean. For R 750 per night it would be good to have a small fridge in the room to keep some things cold for the next day's journey eg water or the previous night's cooked braai meat in a tupperware.
Neat place and slept peacefully not really hearing traffic from the main road.
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Janine L - Oct 2020
Overall rating
Slegs oornag.
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Overnight only.
Everything was fine.
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Marius L - Dec 2020
Overall rating
Erg teleurgesteld.
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Very disappointed.
Room was very small for 6 persons and no air conditioning, in other words very hot and stuffy. Bathroom area very small.
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Chantell M - Dec 2020
Overall rating
The photo's are very misleading.
Ruben V - Dec 2020
Overall rating
Baie netjies, maar kort aandag.
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Very neat, but short on attention.
I found the accommodation very nice and clean. There were some things that weren't quite right. In the bathroom there were things broken, and for the price, I really think a small fridge should be in the room. Pool not clean. There were only 2 towels in the room even though we were 3 people.
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Claudette S - Dec 2020
Overall rating
My bespreking was nooit geprosesseer nie. Hulle kon ons help met 'n ekonomiese kamer, nie baie skoon nie, sal nie weer daar bly nie.
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My reservation was never processed. They were able to help us with an economy room, not very clean, would not stay there again.
Not very good for the price paid.
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Gerhard V - Dec 2020
Overall rating
Teleurstellend en ongemaklik.
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Disappointing and uncomfortable.
The little room was bloody hot and stuffy without any fan or air conditioning. The lights didn't work. There wasn't enough parking nearby - at least the friendly person at reception made a plan for us. The place was an absolute rip-off when you compare what you get and how much you pay for it and they never see me again. There are many other places in town that offer much better value for money - even cheaper.
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John H - Dec 2020
Overall rating
Rooms are very small. Nothing like the online photos and service in restaurant was terrible.
Sumari O - Oct 2020
Overall rating
Onplesierig.
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Unpleasant.
The room was dirty, bunk bed had chewed gum on it and there were brown marks on the bottom of the top bunk. The bathroom is way too small for 6 people. Hardly one person can fit properly in the bathroom and the door doesn't close properly. There were mice in the ceiling and a lot of noise at night because the room is not soundproof. There were also not enough mugs or glasses for the amount of people we booked for and the power plug didn't work. We were also informed that we could not find the WiFi password, it is only for the Deluxe rooms but it was not advertised as such on the internet. It was a horrible experience and we slept very badly. We slept there on the way to Cape to rest but we were more tired than we were before we stopped there. The room is only suitable for 1 person, certainly not 2 adults and 4 children.
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Elizabeth B - Dec 2019
Overall rating
Incredible. Always love going there. The food at the restaurant is incredible. Just would not try the cappuccino again.
Wagon Wheel Country Lodge 's response
Dear Elizabeth,
Thank you for your wonderful guest review. It is so nice to hear such positive feedback, we thank you for this. I am so sorry you didn’t enjoy your cappuccino, this is normally so popular. Nescafé gold is the brand that we use. I will check with my kitchen manageress if she didn’t maybe get the vanilla flavoured one by accident or maybe lack of stock available. I will pass your message on to her to check this out. Thank you so much again. We hope that you will visit us again and have a complementary cup of good cappuccino with us.
Kind regards
Diana Koster
Stephne V - Dec 2019
Overall rating
'n Oase na 'n lang rit.
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An oasis after a long drive.
The room was very clean and tidy. The kids enjoyed the pool while my wife and I enjoyed a drink at the bar with friendly staff. The dinner at the restaurant was very enjoyable and the waiters very friendly.
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Wagon Wheel Country Lodge 's response
Dear Gerhard,
Thank you for your wonderful comment, we are pleased to hear you enjoyed your stay, we hope that you will visit us again soon.
Kind regards,
Diana
Amelia H - Dec 2019
Overall rating
Goeie oornaggerief vir reis tussen Kaapstad en Johannesburg.
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Good overnight accommodation for travel between Cape Town and Johannesburg.
Very well located and safe for overnight to break long journey. Clean and tidy, air conditioning in room fantastic for the 46 degrees! Restaurant on premises also big plus.
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Wagon Wheel Country Lodge 's response
Dear Amelia,
Thank you for your wonderful guest review, we are so happy to hear you enjoyed your stay. We did experience a very hot December that finally brought some rains that we are very grateful for. The air-conditioning is always such a bonus. Thank you for making mention of the restaurant staff. They do go out their way to make sure all the guests are happy with their food. We hope that you will visit us again soon.
Regards,
Diana
Piet N - Dec 2019
Overall rating
Goed ontvang en het lekker gebly.
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Well received and had a nice stay.
Did upgrade to better room, but had a nice stay and will know to use services.
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Wagon Wheel Country Lodge 's response
Dear Piet,
Thank you so much for your wonderful review. It is always so nice to read a positive comment. Our guest comments are important to us and we want to thank you for taking the time to do this. We are so happy you enjoyed your stay and that you will visit us again.
We look forward to having you stay again.
May you have a blessed 2020
Regards
Diana
Laetitia F - Dec 2019
Overall rating
Perfekte vir oornag.
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Perfect for overnight.
Other than that everything was perfect, we'll just say the evening buffet was absolutely delicious, but just a little pricey for what you get.
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Wagon Wheel Country Lodge 's response
Dear Laetitia,
Thank you so much for your great review. We want to thank you for taking the time to do this and we are so happy you enjoyed your stay. Thank you for making special mention of the buffet. With load-shedding, we find this works best to cover all bases.
We hope that you will visit us again in the not too distant future.
Diana Koster
Werner B - Dec 2019
Overall rating
Baie gerieflik.
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Very convenient.
Very neat accommodation and is well located. Would definitely consider staying here again.
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Wagon Wheel Country Lodge 's response
Dear Werner
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it to be a convenient sleep over en route to your destination.
Always so nice to read a positive review. Thank you again and we hope you visit us again soon.
Kind
Regards
Diana
Nichola A - Dec 2019
Overall rating
Clean, simple and great food.
Wagon Wheel Country Lodge 's response
Dear Nichola,
Thank you for the great review. I am so happy to hear you enjoyed Wagon Wheel and the purpose it serves as an affordable sleepover en-route to your destination.
Thank you for our 5 out of 5. We will continue to offer our travellers the best possible accommodation to cater for their budget.
We hope you have a wonderful holiday and stay safe on the roads.
Diana Koster
Michelle V - Sep 2019
Overall rating
Nice and peaceful.
Wagon Wheel Country Lodge 's response
Dear Michelle,
Thank you so much for the wonderful review from your recent stay with us at Wagon Wheel Country Lodge. It is always so nice to hear back from our guests and especially a positive review like yours. We are so happy with the 5/5 rating you gave us.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Leana N - Apr 2019
Overall rating
Bevredigend en gerieflik.
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Satisfactory and convenient.
Our accommodation was satisfactory and convenient.
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Wagon Wheel Country Lodge 's response
Dear Leana
Thank you so much for the wonderful guest review. We are so happy you enjoyed your stay with us and we hope that you visit us again soon.
Diana Koster
Wagon Wheel Country Lodge
Hennie L - Apr 2019
Overall rating
Perfek.
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Perfect.
Was a nice place to stay overnight and had a great time eating and visiting and the rooms were nice and clean and comfortable.
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Wagon Wheel Country Lodge 's response
Dear Hennie,
Thank you so much for your wonderful review and 5/5 rating for value for money, customer service, cleanliness, location and security. It is always so nice to hear such positive feedback, thank you. We are happy you enjoyed your meal in our traditional Karoo restaurant. Look forward to you visiting us again in the not too distant future.
Kind regards,
Diana Koster
Annatjie O - Mar 2019
Overall rating
Was 'n baie lekker oornagblyplek.
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Was a great overnight stay.
Good overnight accommodation, I can recommend it. Peaceful and quiet.
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Wagon Wheel Country Lodge 's response
Dear Annatjie,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We appreciate you taking the time to submit it as our guest comments are so important to us.
Kind regards,
Diana Koster
Wagon Wheel Country Lodge
Lyall L - Mar 2019
Overall rating
Perfect farm style accommodation, perfect for layover.
Wagon Wheel Country Lodge 's response
Dear Lyall,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it as perfect for an overnight between Johannesburg and Cape Town. This is our main purpose a convenient, affordable and quick overnight for our weary travellers.
We so appreciate the time you took to review us and thank you for our 5/5 for Value for money, Customer Service, Cleanliness, Location and Security. Thank you once again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana
Tommy P - Jan 2019
Overall rating
Het net een nag oorgeslaap op pad Kaapstad toe.
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Stayed over one night on my way to Cape Town.
Will definitely stay there again. Highly recommended!
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Wagon Wheel Country Lodge 's response
Thank you for your very nice guest review on your recent stay at wagon wheel country lodge.
Our guest comments mean a lot to us and we want to thank you for taking the time to review us.
We hope you visit again soon.
Diana
Marie S - Jun 2019
Overall rating
Baie netjies en gerieflik.
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Very neat and comfortable.
Everything was fine, could not fault anything, except that they could consider offering DStv to all rooms, even if it was just a small package. Our room only had SABC 1, 2 and 3, if one arrives early at your destination there is only TV as entertainment, for the evening to get.
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Wagon Wheel Country Lodge 's response
Dear Marie
Thank you so much for your wonderful review on your recent stay at Wagon Wheel, it's always so nice to hear positive feedback. Thank you for your suggestion on a DStv package for all our 65 rooms. We have full DStv in our Deluxe rooms and in our Standard rooms have the local channels and Kyknet. We are in process of looking at extending the package to our standard rooms. Our lounge and bar area also has the full DStv package should there be a channel some guests would want to watch.
Thank you again for your review, we hope that you will visit us again soon.
Regards,
Diana Koster
Quintin B - Dec 2019
Overall rating
Webtuiste moet beter beskrywings gee.
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Website should give better descriptions.
The website's description of the 'econo' rooms should be clearer. Wagon Wheel is very nice, but upon arrival they told us that the room does not have air conditioning in it nor does it have a TV. I had to read to the third paragraph to see that the room didn't have standard stuff in it. I stay in many guest house and B&B and the price for this room was very expensive. All I request is that the description about the econo rooms should be better. The people who work there are very helpful and friendly and would definitely stay there again.
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Wagon Wheel Country Lodge 's response
Dear Quintin,
Thank you so much for your guest review on your recent stay in one of our Economy rooms. I am sorry you feel our advertisement should explain more but if you look at our Home page it is very clear on what our rooms offer.
These are the exact words on our site and we trust that our guests read and book what they want: "Our rooms are tastefully decorated with the Deluxe, Standard and Self-catering rooms offering heating and air-conditioning, TV and coffee facilities. We offer ample safe and secure parking right outside your rooms as well as a 24-hour reception for late check-ins. The budget economy rooms only have ceiling fans and no TV's."
I don't know how else to explain the room differences.
Thank you for making mention of our friendly staff, they do go the extra mile to make sure guests are happy and have all they need for a comfortable stay.
We hope that we will see you again. Wishing you and your family a good New Year and happy 2020.
Thank you again for your valuable feedback.
Diana Koster
Andre S - Mar 2019
Overall rating
Aangenaam.
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Pleasant.
I was very impressed with Wagon Wheel, staff very friendly and the lamb shank was delicious.
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Wagon Wheel Country Lodge 's response
Dear Jacqueline,
Thank you so much for the very positive feedback on your recent stay at Wagon Wheel Country Lodge, it is always such a pleasure to read a review like yours.
I will pass your message on to the staff and to the kitchen on the lamb shanks that you enjoyed. This is one of our top sellers on the menu and being a Karoo favourite our guest love it.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana Koster
Delene B - Dec 2019
Overall rating
Netjies en gerieflik, maar bietjie duur.
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Neat and comfortable, but a bit expensive.
Good service, and as mentioned above.
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Wagon Wheel Country Lodge 's response
Dear Dalene,
Thank you for taking the time to review your recent stay. Our guest comments mean a lot to us. I’m sorry you felt it was a bit expensive but we have different room rates to suit all budgets from deluxe, standard, economy, self-catering and even backpacker option. I am happy to hear you thought the service was good and for the 5/5 for security.
I hope you travel safely and have a wonderful holiday with family and friends.
Diana
Tanya D - Dec 2019
Overall rating
There was nothing wrong with the stay. I just feel it was overpriced.
Read moreWagon Wheel Country Lodge 's response
Dear Tanya
Thank you for taking the time to review your stay at Wagon Wheel. We are happy to hear you enjoyed your room and were happy with the accommodation. I am sorry you felt it was overpriced. Over high season we charge a room rate according to how many people can sleep. If one books a 3 bed room and you are 2 people it may seem a bit overpriced. We offer 5 different room types that cover all prices. From our Deluxe to standard to economy budget - self catering and backpackers. What ever your budget is we have you covered.
Thank you again for taking the time to review and we hope that we will see you again soon at Wagon Wheel Country Lodge
Keep well and may 2020 make your dreams come true
Kind regards
Diana
Pieter V - Feb 2019
Overall rating
Goeie, billike, basiese verblyf.
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Good, reasonable and basic accommodation.
We were fine with the accommodation, but it's not big or luxurious. Well located on our way to Cape Town. Lovely swimming pool.
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Wagon Wheel Country Lodge 's response
Dear Pieter
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge, we are happy to hear feedback from you as this is very important to us. Wagon Wheel is a affordable and convenient overnight stop over en route from Johannesburg and Cape Town. We strive to provide our weary traveler's the comfortable bed . We offer different types of rooms from Deluxe, standard, economy, self-catering and backpackers rooms in our caravan park.
I am so happy you enjoyed our beautiful large swimming pool.
We hope that you will visit us again soon
Kind regard
Diana Koster
Rita S - Mar 2019
Overall rating
Bevredigend.
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Satisfactory.
Very friendly reception. Room was neat and clean. Ideal for an overnight stay after a long day's travel.
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Wagon Wheel Country Lodge 's response
Dear Rita,
Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. Our guests comments are very important to us.
Thanks for making mention of the friendly staff. I will convey your message to them. They always go the extra mile for our guests to make sure they are happy and have everything they need for a comefortable stay.
Our aim is to offer overnight accommodation to cater for all our clients needs.
We hope that you will visit us again soon.
Kind regards,
Diana
Louis M - Sep 2019
Overall rating
Comfortable and good location.
Wagon Wheel Country Lodge 's response
Dear Louis,
Thank you for your guest review.
Our bar in season opens at 16:00 and out of season at 17:00. I am sorry this happened the night you were there. Had you mentioned to the reception that you wanted to make use of bar earlier we would have gladly opened and assisted you as we do on a number of occasions.
My apologies on the hot water. My maintenance team did take a look at this as it should not have been the case with the new heat pump system of instant hot water that rotates to all the “L” shaped rooms.
Thank you for making mention of your great room. We will continue to upgrade and offer our weary travellers the best possible overnight at most affordable rates.
Thank you again, we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Chrisna K - Dec 2019
Overall rating
Baie basies, maar skoon en netjies.
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Very basic, but clean and tidy.
The room was neat and clean, but better description of the types of rooms and which ones do not have air conditioners would help in choosing rooms. Our room (47) needs upgrading.
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Wagon Wheel Country Lodge 's response
Morning Chrisna,
Thank you for your review. Our rooms have a description of what they have in them. We trust that our guests read this when they book. It describes what it has - not what it does not have in the room.
Next time you stay try one of our standard and deluxe rooms with aircon, TV and newly revamped rooms and bathrooms.
The economy is our basic budget room that you booked for those that just want a quick sleepover.
Thank you again for taking the time to review. Have a safe trip and enjoy the holiday with family and friends.
Diana
Riaan V - Sep 2019
Overall rating
Vriendelike ontvangs. Kamer was netjies en skoon. Ideaal vir oornag.
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Friendly reception. Room was neat and clean. Ideal for overnight.
Accommodation was good, room neat and clean, staff friendly.
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Wagon Wheel Country Lodge 's response
Dear Adriaan,
Thank you for the time you took to review your recent stay at Wagon Wheel Country Lodge.
We are so pleased that you enjoyed your stay and that you found Wagon Wheel as an ideal stopover en route to your destination. With our different room types we, cater for all budgets.
Once again, thank you again for your positive review, we hope to see you again soon.
Regards,
Diana Koster
Annette T - Jul 2019
Overall rating
Gemaklik.
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Comfortable.
Friendly service and open until late as well as early morning.
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Wagon Wheel Country Lodge 's response
Dear Annette
Thank you so much for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and found the staff and service good. Our guest comments are very important to us and we wish to thank you for taking the time to write.
We hope that you will visit us again soon.
Regards
Diana
Luzanne B - Dec 2019
Overall rating
Basiese verblyf teen 'n hoë prys.
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Basic accommodation at a high price.
We stayed overnight at Wagon Wheel in December. It was convenient to be able to book a place and pay immediately. There are many rooms and therefore the availability is good. However, we feel that the price we paid was very expensive for very basic amenities. The room was neat and clean. Our bedside lamps didn't work, and even though they came out, they didn't know what to do to fix it. Our one TV channel also had no sound and nothing was done about it. The accommodation is reasonable for one night, but really not worth the money.
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Wagon Wheel Country Lodge 's response
Dear Luzanne,
Thank you for taking the time to review your stay at Wagon Wheel. I apologize that your bedside lamps were not working but can only think it was either the bulb was fused or they were plugged out by the guest that stayed the night before. I am glad we could assist you the night you were needing accommodation as December is our very busy time for travellers.
Kind regards,
Diana
Mariette R - Dec 2019
Overall rating
Goed genoeg vir 1 nag alleenlik.
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Good enough for 1 night alone.
Room was neat, but shower was dirty. Sofa bed insufficient for teenager. Restaurant was pleasant and food delicious. Very grateful for air conditioning!
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Wagon Wheel Country Lodge 's response
Dear Mariette,
Thank you for your guest review, we are happy to hear you enjoyed your stay and understand the purpose for Wagon Wheel as being a convenience overnight place en route to your destination. Thank you for making mention of the food in our restaurant. Thank you again for taking time to review. We hope that you will visit us again when you travel through Beaufort West.
Willemien V - Dec 2019
Overall rating
Skoon, gerieflik, en heeltemal voldoende vir een nag se oorslaap.
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Clean, comfortable, and perfectly adequate for one night's sleepover.
The town is always a sad disappointment, but Wagon Wheel is a welcome oasis.
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Wagon Wheel Country Lodge 's response
Dear Willemien
Thank you for your wonderful comment and for summing up the purpose of Wagon Wheel 100%. Our guest comments mean a lot to us and we want to thank you for taking the time and trouble to comment.
We hope that you will visit us again soon.
Safe travels and have a wonderful holiday with family and friends.
Diana Koster
Susarah C - Sep 2019
Overall rating
Netjies, veilig.
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Neat, safe.
Neat safe accommodation. Would recommend for overnight purposes.
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Wagon Wheel Country Lodge 's response
Dear Lizette,
Thank you so much for your positive review. It is always such a pleasure to read feedback from our guests. Your time and effort in sending this is much appreciated.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana
Claudette B - Aug 2019
Overall rating
Die fotos lyk glad nie soos die verblyf nie. Ek was baie teleurgesteld in die kamer. Die badkamer is onmenslik klein.
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The photos do not look like the accommodation at all. I was very disappointed in the room. The bathroom is inhumanly small.
See stars.
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Wagon Wheel Country Lodge 's response
Dear Claudette,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. I am sorry you were not happy with your room. We have 3 different room types that total the 65 rooms at Wagon Wheel. We have deluxe, standard and economy rooms. You booked an economy room and stayed in room 46. All our rooms appear on the site and we cannot be held liable for a guest that do an online booking expecting to stay in a deluxe room but instead book an economy room. Our intention is not to mislead anybody with false advertising, we trust guest book what they are prepared to pay for. Thank you for the wonder 5 stars on customer service. Next time please speak to the reception and I can assure you they would have made a plan to move you to a room you were happy with.
Thank you again and we hope that you will visit us again and try our standard or deluxe rooms that have been newly renovated and furnished with beautiful crisp white bedding.
Diana Koster
Riette P - Mar 2019
Overall rating
Skoon maar baie ruimte vir verbetering.
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Clean but lots of room for improvement.
Wasn't prepared for loadshedding at all. place had no idea when and how to assist guests. the photos are misleading it's more worn and our room door wouldn't open and close. obviously just for quick sleep and drive immediately.
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Wagon Wheel Country Lodge 's response
Dear Riette,
Thank you for your guest review. You booked online and stayed in a deluxe room 40. This room is a newly revamped room and bathroom with a flat screen TV and new air-conditioner. Beautifully decorated. After reading your comment I thought you may have looked at a deluxe room and then booked an economy room but that was not the case. I am very surprised by your comments as we have only had good reviews on our deluxe and standard rooms as well as our very friendly and helpful staff.
The picture of the room on the site is exactly what the room looks like. We have no intention to mislead our guests but rather cater for all budgets.
We have a generator in place for load shedding.
Thank you for taking the time to review your stay.
Diana
Quinton G - Mar 2019
Overall rating
Skoon, maar minder as wat ons verwag het.
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Clean, but less than we expected.
The room was neat and clean. I had a reservation for 2 adults and 2 children where one was 17 years old. There was only a sofa bed without any blankets, pillows and also a towel for the child. Can get better value at other places for less than they charge.
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Wagon Wheel Country Lodge 's response
Morning Quinton,
I am very sorry to read your guest review on your recent stay at Wagon Wheel. I apologize for the slip up of not putting the bedding on the sleeper couch. It was an error on our housekeeping side as they had just been upholstered and they had not taken the bedding back for the sleeper couch in the room you were booked. Reception had them all in their zip bags ready to send back to the rooms.
Thank you for making mention of the clean rooms. Our housekeeping takes good care of this and the room that you stayed in has been revamped with new tiled floors, flat screen TV, air conditioner and the bathroom has been redone. We hope that you will visit us again in the not too distant future. Thank you for taking the time to review your stay, our guest comments mean a lot to us.
Diana Koster
Andre' O - Jun 2019
Overall rating
Kamer was nie deeglik skoon nie.
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Room was not thoroughly clean.
Reception was so-so. Room was not properly clean.
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Wagon Wheel Country Lodge 's response
Dear Andre,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. I am very sorry you were not totally happy. I will take this up with the staff. Thank you for bringing this to our attention. We generally have very good comments on our rooms and very friendly reception.
I hope that you will visit us again soon.
Diana Koster
Anonymous Guest - Dec 2019
Overall rating
Photos on website are not accurate. Service at reception and restaurant was poor.
On arrival we were not very warmly welcomed. The rooms are not what they are designated on the website, but it could probably just be our room. What upset me the most was the restaurant. There is a menu but we are not allowed to order from it because the owner has decided to make everything a buffet. After a long fight we were able to order something from the menu but not grills or anything, just hamburgers. Will never go there again or recommend to anyone!
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Riette P - Mar 2019
Overall rating
Glad nie ingerig vir load shedding en verslete buite.
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Not at all equipped for load shedding and worn out.
No warning or provision, not even candle for load shedding. Inside neat but was not clean and door of room did not want to open.
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Wagon Wheel Country Lodge 's response
Dear Riette,
Thanks for your guest comment. I’m sorry that on the night you stayed we had problems with our generator. This has been sorted by an agent from George. It was not a planned generator problem and we do not have nechanics in Beaufort West that can work on them if their is a problem. It is now sorted and we are well prepared for any further load shedding. Thank you for making mention of the room and we will attend to the door.
Thanks again.
Diana
Paula B - Feb 2019
Overall rating
'n Totale wanindruk en geensins waarde vir geld!
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A total false impression and by no means value for money!
I would not recommend the Wagon Wheel Country Lodge to anyone. Their pictures on the web create the impression of a beautiful place to sleep and the opposite is that it doesn't even look like the picture at all. It's also not value for money at all. Above all, the staff stole our sparkling wine from the goodies they kindly chilled for us throughout the night. I am very disappointed in the Wagon Wheel.
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Wagon Wheel Country Lodge 's response
Dear Paula,
Thank you for your guest review. I am very sorry you were not happy with your room.
At Wagon Wheel, we cater to all client needs, from Budget/Economy rooms to Standard rooms and Deluxe rooms.
On our listing, we have plenty of photos of the different room types. We trust that when a guest makes a booking and self selects the room they wish to book, that this is what they choose and are prepared to pay. You booked one of the basic, Economy/Budget rooms with no TV and air-conditioner but it does have a ceiling fan. This is one of our affordable rooms with crisp white bedding and perfect for just a night's sleep. Unfortunately, we cannot be held liable for a guest that looks at a Deluxe room picture and books an Economy/Budget room. I understand you will not be happy if you have a vision of a certain type of room and arrive to one that is not so. Our intention is not to mislead our guests and that is the reason why we have so many pictures of the rooms loaded.
With regards your cooler bag that you asked reception to store in the freezer, this was done for you and the bottle of Blush Sparkling Wine - Bon Courage was stored in the fridge at reception. The next morning, when you collected your cooler bag, the shift at reception had changed and the bottle of Blush was forgotten in the fridge. This bottle is still in the fridge at reception for you to collect on your way past. Reception should have just sent you a message to let you know that you forgot to take your Blush Bon Courage. This was not stolen by reception but just stored in the fridge instead of in the freezer with the cooler bag.
Thank you again for taking the time to write, our guest comments are important to us.
Regards,
Diana Koster
Erika V - Dec 2018
Overall rating
Awesome.
Wagon Wheel Country Lodge 's response
Dear Erika
Thank you so much for the wonderful review and 5/5 for value for money, cleanliness, customer service, location and security. It is so nice to hear that you enjoyed your stay and was happy with your accommodation. We strive to offer our weary travelers the best accommodation at the most affordable rates.
We hope that you will visit us again soon.
Kind regards
Diana
Heidi V - Dec 2018
Overall rating
Baie netjies.
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Very neat.
Very neat and comfortable for an overnight stop.
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Wagon Wheel Country Lodge 's response
Dear Heidi
Thank you, thank you so much for your very positive guest review. One always hears from guests that are not happy or have booked the wrong room type so it’s so welcoming to hear your positive review.
Our guest comments are so important to us and we do our best to offer our guests the best possible overnight stop at be best possible rates. Offering so many different types of rooms and rates we trust guests will book the room they want. Thank you again and we hope that you will visit us again in the not too distant future.
Diana. Koster
Wagon Wheel Country Lodge
Madu V - Oct 2018
Overall rating
Goeie oornagplek.
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Good overnight place.
Would definitely recommend the lodge. Clean and tidy. Staff very friendly and helpful.
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Wagon Wheel Country Lodge 's response
Dear Madu,
Thank you so much for the wonderful review. It is always so nice to hear such positive feedback. We hope that you will visit us again in the not too distant future.
Kind regards,
Diana
Suzette G - Oct 2018
Overall rating
Baie gerieflik!
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Very comfortable!
We had a comfortable room, clean and neat and will definitely consider it again when we travel there. Dinner and breakfast was lovely and the extra bonus was that I could take a long my dog and had no problems. Thank you very much.
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Wagon Wheel Country Lodge 's response
Dear Suzette,
Thank you for taking the time to submit a review on your stay. It is so nice to get such positive feedback from a client. We look forward to your next visit.
Regards,
Diana Koster
Annelie D - Sep 2018
Overall rating
Heerlike Karoo verblyf.
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Great Karoo accommodation.
Catered to all our needs a family.
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Wagon Wheel Country Lodge 's response
Dear Annelie,
Thank you for your very kind and positive review with 5 out of 5 stars for value for money, customer service, cleanliness, location and security. We are so happy to receive this review and want to thank you for taking the time to comment.
We hope that you will be back soon for another visit.
Regards,
Diana
Italia F - May 2018
Overall rating
Dit was heerlik en gemaklik en die kos baie lekker.
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It was lovely and comfortable and the food very tasty.
I really enjoyed it, the food was delicious and the staff very friendly.
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Wagon Wheel Country Lodge 's response
Dear Italia,
Thank you so much for your wonderful, positive guest review. We are so pleased to hear that you enjoyed your stay, and enjoyed your meal in our restaurant.
Thank you for making mention of our very friendly staff, that take so much pride in their work and will always go the extra mile to keep our guests happy.
Thank you again and we hope that you will visit Wagon Wheel Country Lodge again, in the not too distant future.
Kind regards,
Diana Koster
Martelize S - Apr 2018
Overall rating
Rustig.
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Restful.
Personnel were friendly at reception and went to work quickly, especially after a long day on the road, it was good.
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Wagon Wheel Country Lodge 's response
Dear Martelize,
Thank you for your wonderful guest review. We are so happy to hear you enjoyed your stay and for giving us 5/5 stars for Value for money, customer service, cleanliness, location and security.
Our guest comments are very important to us, thank you for making special mention on our staff. I shall relay the message on to them. They take so much pride in their work and will go the extra mile for all our guests to ensure they are happy.
Thank you again, and we hope that you will visit Wagon Wheel Country Lodge again soon.
Kind regards,
Diana
Francois C - Nov 2018
Overall rating
Dit was fantasties gewees vir 'n moeë reisiger.
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It had been fantastic for a weary traveler.
I would stay at Wagon Wheel again anytime and definitely recommend them.
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Wagon Wheel Country Lodge 's response
Dear Francois,
Thank you so much for the very positive review, it is so nice to read a review of this kind. We appreciate the time you took to write and we hope that you will visit us again soon.
Kind regards,
Diana Koster
Annelise D - Jan 2018
Overall rating
Baie netjies, skoon en veilig.
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Very neat, clean and safe.
I always enjoy staying at Wagon Wheel Country Lodge. It's neat and clean and safe. It's my favorite place to sleep in Beaufort West.
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Wagon Wheel Country Lodge 's response
Dear Annelise,
Thank you so much for your positive guest review. It is always so nice to hear such positive feedback from our guests. We are so happy to hear that Wagon Wheel is one of your favorite overnight stops en-route to your destination. Thank you for the 5/5 rating on our cleanliness, location and security. Our room staff take such pride in their work and will appreciate hear your review.
Thank you again and we hope that you will visit us again soon
Kind regards,
Diana
Gibson C - Dec 2018
Overall rating
Kamers mooi en skoon.
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Rooms nice and clean.
Could upgrade outside, but rooms very nice and clean.
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Wagon Wheel Country Lodge 's response
Dear Gibson
Thank you so much for your positive guest review and for making mention of our beautiful and clean rooms. The outside area you mentioned that could be worked on. We are experiencing the most severe drought in the Karoo so have planted mostly aloes and vet plants that don’t need much water. Let’s pray for rain soon.
Thanks again and hope you visit again in the not too distant future.
Kind regards
Diana
Wagon Wheel Country Lodge
Henning S - Dec 2018
Overall rating
Aircon in room a winner.
Wagon Wheel Country Lodge 's response
Dear Henning,
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed the air-conditioner in the room. We have been having a real heat wave lately but hope it brings us some well deserved and needed rain.
Happy holidays further.
Diana Koster
Yolanda B - Dec 2018
Overall rating
Home away from home.
Wagon Wheel Country Lodge 's response
Dear Yolanda
Thank you so much for the positive guest review. It is so nice to hear when a guest is happy. Thank you for taking the time to review your stay and we hope that you will be back to visit again soon.
Kind regards
Diana Koster
Wagon Wheel Country Lodge
Jacques L - Jul 2018
Overall rating
Flinke en vriendelike diens.
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Fast and friendly service.
Wagon Wheel's staff are very pleasant and friendly. The variety of rooms gives you the option to stay luxurious or economical. The only problem was the kitchen which took a very long time with our breakfast.
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Wagon Wheel Country Lodge 's response
Dear Jacques
Thank you so much for your wonderful guest review. We are so happy you enjoyed your stay and found our staff friendly and helpful. They take so much pride in their work and always go the extra mile for our guests, I will pass on your complement. You are so correct that we cater for all budgets with our deluxe, standard, economy, self-catering units, backpackers and caravan park. There is place for the whole family. Thank you for bringing the breakfast service to my attention, I will look into this.
Thank you again, and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Wagon Wheel Country Lodge
Chris C - Apr 2018
Overall rating
Die kamer was skoon en geen probleme ondervind nie.
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The room was clean and no problems encountered.
Just 2 problem areas that need attention. The hungry cats gathered outside the door made your appetite disappear. The service in the dining room with breakfast was poor. After 20 minutes I went to the reception to inquire if we could still expect service. He then came to take the order himself. There were about 6 people in the dining room.
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Wagon Wheel Country Lodge 's response
Dear Chis
Thank you for taking the time to review your stay. We are so happy to hear you were happy with your room. We have spoken to the SPCA about the wild cats and are attending to this problem.
I apologize for the delay in the restaurant the morning you had breakfast. I have taken this up with Management and will attend to it. Thank you for the 5/5 rating on customer service, our guests and their comments are important to us in maintaining a high standard of service.
We hope that you will visit us again soon
Kind regards
Diana Koster
Vicki V - Mar 2018
Overall rating
Gemiddeld.
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Average.
Was welcomed friendly. There was, however, a problem with our booking that took some time to sort out, but was fixed. The rooms are tasteful and has everything for an overnight stay. The other quests were a bit noisy.
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Wagon Wheel Country Lodge 's response
Dear Vicki,
Thank you for your guest review. I apologize for the booking problem, this has never happened before and we will see to it that it never does again. Thank you for making mention of our friendly staff and beautiful rooms.
Thank you again for taking the time to write a review, our guest comments are important to us.
We hope that you will visit us again.
Kind regards,
Diana
Janine P - Mar 2018
Overall rating
Asemrowend.
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Breathtaking.
Thank you very much for the accommodation.
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Wagon Wheel Country Lodge 's response
Dear Janine,
Thank you so much for your wonderful guest review and star rating. We are so happy that you enjoyed your stay and appreciate the time you took to submit the review. We will continue to up-grade Wagon Wheel to offer our travelers the best possible accommodation at the most affordable rates.
Thank you again and we hope you will visit us again soon.
Kind regards,
Diana Koster
Marius V - Feb 2018
Overall rating
Uitstekende waarde vir geld.
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Excellent value for money.
Service, quality of restaurant and helpfulness provided by Wagon Wheel's staff are of outstanding quality. Will stay there again for sure.
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Wagon Wheel Country Lodge 's response
Dear Marius
Thank you so much for your positive review on your recent stay at Wagon Wheel Country Lodge. We are so pleased you enjoyed your stay and that you were so happy with the service in our restaurant and found us very good value for money. Our aim is to offer our guests the best possible accommodation at the most affordable rates. Thank you for making mention that you will visit us again. We look forward to your next visit.
Thank you again for taking the time to review us, our guest comments are very important to us.
kind regards,
Diana
Anci D - Sep 2018
Overall rating
Aangename personeel en baie skoon geriewe.
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Pleasant staff and very clean facilities.
Booked room with bath but on arrival put in room with shower. However, reception fixed it immediately. Unfortunately the bath water was dark brown (don't know what the problem was). Small fridge in the room would help (no place to store medication that needs to be refrigerated). Restaurant was great. Wagon Wheel is very well located.
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Wagon Wheel Country Lodge 's response
Dear Anci,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are pleased to hear you found our staff efficient and very friendly and that they sorted out the room with a bath. This was a live booking and each room had a description of what is available to book. I will look into this as to how it happened that you booked a room with a bath but got one with a shower. I am happy reception was able to sort this out and moved you to a room with a bath. I am sorry the water was slightly brown but we do find this happens every now and again with the Municipality when they have a break in their pipes and connect them again.
Thank you for your comment on our restaurant, I will pass this message on to the waitress team and kitchen staff. We do have small bar fridges in all our self-catering units and bigger family deluxe rooms. For the convenience of storing medication, we have a counter top fridge that we put into a room if a guest requests this for their medication. Sorry that you did not ask them as they would gladly have taken it to your room.
Thank you again for your review and we hope that you will visit us again soon.
Kind regards,
Diana
Andries M - Dec 2018
Overall rating
Uitstekend.
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Outstanding.
Good to stay there for overnight.
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Wagon Wheel Country Lodge 's response
Dear Andries,
Thank you so much for your wonderful review. We are so happy to hear you found Wagon Wheel a good overnight place to stay.
Thanks again for taking the time to review your stay. This is much appreciated and we hope that you will visit us again soon.
Safe travels and have a wonderful Christmas.
Kind regards,
Diana Koster
Nick A - Sep 2018
Overall rating
Lekker skoon en vriendelike personeel.
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Very clean and friendly staff.
Very nice place to stay overnight. Friendly staff, clean rooms and nice restaurant.
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Wagon Wheel Country Lodge 's response
Dear Nick
Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed your stay and for the rating.
It is always so nice to have such positive feedback and we hope you will visit us again soon.
Regards
Diana.
Ina C - Jan 2018
Overall rating
Lekker.
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Nice.
Clean and comfortable and on the go.
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Wagon Wheel Country Lodge 's response
Thank you so much for your kind review. It is always so nice to hear positive feedback.
We hope that you will visit us again, in the not too distant future.
Kind regards,
Diana
Jana N - Jan 2018
Overall rating
Mooi, vriendelik en goeie diens.
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Nice, friendly and good service.
Wagon Wheel Country Lodge is an ideal overnight stop. People are friendly and helpful. Very neat and beautiful. DStv in the rooms would be a plus.
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Wagon Wheel Country Lodge 's response
Dear Jana,
Thank you for your kind review. We are so happy to hear you enjoyed your stay and found Wagon Wheel to be nice and friendly service.
Our guest comments are important to us.
Thank you again and we hope that you will visit us again in the near future.
Kind regards,
Diana
Petro S - Mar 2018
Overall rating
Kamer was skoon en netjies, bed gemaklik en linne ook netjies.
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Room was clean and tidy, bed comfortable and linen also tidy.
Is a good overnight stop. The shower is a bit impractical and leaves the bathroom floor under water.
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Pieter K - Jan 2018
Overall rating
Dit was baie raserig en het om 03:00 opgestaan om verder te reis.
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It was very noisy and got up at 3am to travel on.
The reception was very good and friendly and was helped very quickly. The room was neat and ready and very comfortable. However, we experienced a lot of noise from people also tampering with the door. Our plan was to get up at 05:00 and leave by 06:00. But the noise of people caused us to get up at 3:15am and leave at 4am. It really is a beautiful place but as mentioned the noise was inappropriate.
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Wagon Wheel Country Lodge 's response
Dear Pieter
Thank you for taking the time to review your stay. I am terribly sorry that you had some early travelers talking loudly near your room. It is always so hard to monitor this and one would expect guests that are leaving at an early hour to have consideration for those that are still asleep. I will bring this to my night securities attention, to remind guests that wake to leave early to be more quiet.
Thank you for making mention of our friendly staff and beautiful clean rooms.
I hope that you will visit us again when you stop in Beaufort West.
Kind regards,
Diana
Nastasja D - Dec 2018
Overall rating
Klein kamer, skoon en netjies.
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Small room, clean and tidy.
The room was clean and tidy, the pool doesn't look as attractive as in the photos. I think the price is very high for the type of room as it is very small and only suitable for an overnight stay. The food at the restaurant is very nice, but do not recommend their dessert. Friendly staff!
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Wagon Wheel Country Lodge 's response
Dear Nastasja,
Thanks for your guest review, we are happy to hear you were happy with your room. Not sure how different the swimming pool looks to the photos, are you maybe referring to the plunge pool in the caravan park. Our big main pool is as shown on the internet. The one in the caravan park area is just a plunge pool. We have a full menu in our restaurant with various options for dessert, it is not only one option.
We have a lot of different rooms and room types from Basic economy room, standard, deluxe and self-catering family rooms. You can have a look at all the options we offer as we trust that each guest books what they are prepared to pay for. Our rates are different for each room type.
Thank you for making mention of the friendly staff. They take a lot of pride in what they do and will always go the extra length for our guests to ensure they are happy and all their needs are met.
Thanks again
Diana
Marisa K - Jan 2018
Overall rating
Clean and convenient location, however service, info and checking requires improvement
Read moreAnonymous Guest - Mar 2018
Overall rating
See stars.
They advertise B&B, which means Bed & Breakfast, but then breakfast still has to be paid for, the advertisement is misleading.
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Pieter M - Mar 2018
Overall rating
Nie wat op foto is nie.
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Not what is pictured.
Other people were standing in our parking lot and no one could help us. Had to unload the car in the rain and walk far! Please indicate that there is not full DStv - only certain channels!
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Wagon Wheel Country Lodge 's response
Dear Henry
Thank you for your Guest review. Really sorry about the DStv channels. You booked a standard room which only has selected TV channels. All our deluxe rooms have DStv.
I apologize for a guest parking outside your room. We are so grateful for the rain we so seldom see in the Karoo. We have pictures of all our rooms on the site you booked. This is to avoid misleading our guests.
Thank you again for your comments.
Kind regards
Diana
Anonymous Guest - Mar 2018
Overall rating
Accommodation is not at all what it looks like in photos.
Wasn't very happy with the amount of money we paid.
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Hendrik B - Mar 2018
Overall rating
Verblyf is baie primatief.
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Accommodation is very primitive.
Accommodation is very primitive and service leaves much to be desired. We checked in at 14:00 and at 14:30 none of the staff could help me with a corkscrew. I would have to wait until 16:30 when the bar opened.
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Wagon Wheel Country Lodge 's response
Dear Erik
Thank you for your review. In all these years of guest reviews I have never heard one with the explanation of “primitive”. We have different types of accommodation and we trust that our guests book what they require and prepared to pay for. We have beautifully revamped deluxe and standard rooms and then “basic” ECONOMY rooms for those just wanting a clean bed and hot shower.
Our bar by law has to abide by trade hours with our restaurant. The bar opens daily at 5pm and closes at 10pm. We have the option of soft drinks at reception should a guest need to quench their thirst.
Thank you again for taking the time to review your stay. Our guest comments are important to us.
Kind regards
Diana
Charné G - Dec 2018
Overall rating
'n Absolute teleurstelling om die minste te sê!
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An absolute disappointment to say the least!
Wagon Wheel falsely advertises and we did not get what we paid for at all. The pictures looked so promising but you can barely turn around in the old room and can basically turn on the boiler while sitting on the toilet. Please don't waste your time or money - I also found papers and things in the shower that prove it wasn't cleaned properly. The swimming pools on site are dams because the pebbles on the bottom cut your feet and there is no WiFi as promised, you only get it at the reception area !! Definitive no and if you didn't have to type asterisks I would definitely have marked a zero on als.
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Zinhle Z - Jan 2018
Overall rating
I wouldn't recommend the place to anyone.
Anelene E - Dec 2017
Overall rating
Vriendelike mense, heerlike kos en netjiese kamers.
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Friendly people, delicious food and neat rooms.
Friendly reception, beautiful clean rooms and bathrooms. Delicious meals are served in the restaurant. All the staff very friendly and helpful. Will definitely stay there again.
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Wagon Wheel Country Lodge 's response
Dear Anelene,
Thank you so much for your positive comment. It is always so nice to hear such good feedback as our guest comments are very important to us. We are so happy to hear you enjoyed your stay and found our rooms to be beautiful, good food and friendly staff. They take so much pride in their work and will go the extra mile for our guests. I will pass on your review to them.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana
Andre K - Dec 2017
Overall rating
Baie gerieflik - alles wat jy nodig het vir 'n nag se verblyf op pad na jou bestemming.
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Very comfortable - everything you need for a night's stay on the way to your destination.
The room was very neat and comfortable. Restaurant served good food. Staff was very friendly. Overall it was a very relaxing night's rest.
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Wagon Wheel Country Lodge 's response
Dear Andre,
Thank you for your very kind review. We are so happy to hear you enjoyed your stay and was happy with your room and your meal in our restaurant. Our guest reviews are important to us. Thank you for making mention of our very friendly staff. They will go the extra mile to make sure our guests are happy.
Thank you again for taking the time to review us and we hope you will be back to visit us again soon.
Kind regards,
Diana
Hilary K - Oct 2017
Overall rating
Skoon, netjies en tuis gevoel.
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Clean, neat and felt at home.
It was worth the money and I will go back.
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Wagon Wheel Country Lodge 's response
Dear Hilary
Thank you so much for your positive Guest review. Our guest feedback is important to us and we strive to offer the best possible accommodation. Thank you for our 5/5 rating on accommodation, value for money, cleanliness, customer service, location and security. We are so happy you enjoyed your stay and hope that you will be back soon.
Thank you once again
Diana Koster
Madie E - Sep 2017
Overall rating
Goed geleë, goed versorg.
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Well located, well cared for.
The place is well located and well equipped, and has a lovely restaurant.
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Wagon Wheel Country Lodge 's response
Dear Madie,
Thank you so much for the wonderful review. We are so happy that you enjoyed your stay and our restaurant. We will continue to upgrade and make Wagon Wheel the best possible stop over for our weary travelers.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Anneria V - Apr 2017
Overall rating
Skoon, goeie ligging en veilig.
Wagon Wheel Country Lodge 's response
Dear Anneria,
Thank you very much for your wonderful guest review. It is so nice to read a review like yours. We appreciate you taking the time to review us as our guest comments are very important to us.
We do our best to offer our overnight travellers a convenience and affordable sleepover. We adore our pet area and will take good care of our animals.
We hope you will visit again in the not too distant future.
Sonia J - Apr 2017
Overall rating
Baie gerieflik en goed geleë.
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Very convenient and well located.
Very nice for kids, a lovely stop over for the long road ahead. Very neat and convenient with swimming pool and picnic place under trees. The camp with animals were cute. The people must please look after them well.
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Wagon Wheel Country Lodge 's response
Dear Sonia,
Thank you so much for your very positive review with 5/5 stars. It is so nice to have guests with feedback like yours. We hope that you will visit us again at Wagon Wheel and see the improvement we continue to do to make Wagon Wheel the best accommodation at the most affordable rates.
Thank you again.
Diana Koster,
Wagon Wheel Country Lodge
Esmé N - Apr 2017
Overall rating
Gerieflike, mooi en skoon verblyf.
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Convenient, beautiful and clean accommodation.
We only stayed at Wagon Wheels for one night. It was very clean and neat. The staff were friendly.
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Wagon Wheel Country Lodge 's response
Dear Esme,
Thank you so much for your positive guest review. We are so happy that you enjoyed your stay and that you gave us 5/5 for our rating on value for money, customer service, cleanliness, location and security. We strive to offer our overnight guests the best possible accommodation at the best possible rates. Thank you again for taking the time to review your stay as this is very important to us.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Hansie S - Mar 2017
Overall rating
Duisend dankies Dianke!
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A thousand thanks to Dianke!
See the stars.
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Wagon Wheel Country Lodge 's response
Dear Hansie,
Thank you so much for your very welcome and positive review on your recent stay with us. We are so happy you enjoyed it and awarded us 5/5 for our establishment and value for money, customer service, cleanliness, location and security.
We strive to make sure every guest has an enjoyable stay with us. Thank you so much again and we look forward to have you stay again in the not too distant future.
Kind regards,
Diana Koster
Lurica V - Jan 2017
Overall rating
Rustig en baie goeie geselskap.
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Peaceful and very good company.
The rooms were clean and tidy! Friendly staff and we felt very welcome. Service was excellent, rooms are stylish, clean and tidy. The breakfast menu have less beans on it, but otherwise, the snails were heavenly and the steaks fantastic. The barman is an absolute asset to Wagon Wheel. We will most definitely make use of their service again.
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Wagon Wheel Country Lodge 's response
Dear Lurica,
Thank you so much for the wonderful guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you gave us 5/5 for our overall rating. We are so pleased you enjoyed your snail starter and the steak. These are extra special and have been specially matured. Our barman is passionate about his job and loves all his guests. Many return just to chat and catch up with him. He is a real asset to Wagon Wheel. Thank you for making mention of our stylish and beautiful rooms. We will continue to upgrade, to offer our guests the best possible accommodation at the best possible rates. We have deluxe, standard, budget economy, self-catering, backpackers and a caravan park which caters for all travelers needs.
Thank you once again for your wonderful review. We hope that you will visit us again soon.
Kind regards,
Diana Koster
Lynn H - Jan 2017
Overall rating
Die ontvangs was baie vriendelik en was dit aangenaam om na 'n lang reis daar aan te kom.
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The reception was very friendly and it was pleasant to arrive after a long journey
I'd definitely recommend the Whagon Wheel Country Lodge as an overnight facility after a long day's journey. The staff was friendly and helpful. The rooms were clean and tidy.
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Wagon Wheel Country Lodge 's response
Dear Lynn
Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are happy to hear you will refer us to friends and that you found our staff friendly and service good. Our staff go the extra mile to ensure the guests are happy and have all they need for a good stay.
Thank you again, our guest comments are important to us.
Kind regards
Diana Koster
Bradley T - Oct 2017
Overall rating
Brilliant value for superior offering.
Wagon Wheel Country Lodge 's response
Dear Bradley,
We just want to thank you so very much for your wonderful guest review. It is always so nice when our guests notice the improvements we constantly making to offer our tired overnight traveler the best possible accommodation at the most affordable rates. Thank you for making mention of our wonderful staff and their attitude towards our guests. They take a lot of pride in their jobs and will always go the extra mile to keep our guests happy.
Thank you again and we look forward to your next visit.
Kind regards,
Diana Koster
Peter L - Oct 2017
Overall rating
Slegs een nag maar alles was in plek soos ons behoefte dit verlang het.
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Only one night but everything was in it's place and our requirements were met.
Highly recommended and will be back.
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Wagon Wheel Country Lodge 's response
Dear Pieter
Thank you so much for your kind review. It is always such a pleasure to hear from our guests and we value their input. We will continue to upgrade Wagon Wheel to offer our guests the best posaible accommodation at the most affordable rate.
We hope you will visit us again soon and thank you for referring friends.
Kind regards
Diana
Bielie V - Feb 2017
Overall rating
Heerlik lekker geslaap - excellent ligging op pad Kaap toe.
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Had a lovely night's sleep - excellent location on the way to the Cape.
It was lovely staying here. The staff are also very friendly. Very neat and clean place.
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Wagon Wheel Country Lodge 's response
Thank you so much for your positive feedback on your stay at Wagon Wheel. We value our guest reviews and wish to thank you for the time taken to comment.
We hope you will visit us again in the not too distant future.
Kind regards,
Diana
Barbara S - Jan 2017
Overall rating
Dit was stunning, soos 'n oasis in die woestyn.
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It was stunning, like an oasis in the desert.
We were pleasantly surprised by Wagon Wheel. It was lovely to arrive at a place where the garden is nice and cool after 7 hours on the road. Will definitely stay there next time when we go to the West Coast.
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Wagon Wheel Country Lodge 's response
Dear Barbara
What a wonderful review you gave us on your recent stay at Wagon Wheel Country Lodge. It is so nice to read a review like yours where a guest was happy and gave us a 5/5 for value for money, cleanliness, location and security. We will continue to upgrade and improve to offer our travelers the best accommodation at the most affordable rates. Thank you again for your very welcome review.
We look forward to having you stay again in the not too distant future. Wishing you and the family a blessed 2017.
Kind regards
Diana Koster
Vicky M - Dec 2017
Overall rating
Beste waarde vir jou geld.
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Best value for your money.
Our sleeping place was clean and tidy. The ideal place to rest your tired body after a long day in the car.
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Wagon Wheel Country Lodge 's response
Dear Vicky,
Thank you so much for your wonderful guest review. We are so happy you found Wagon Wheel as good value for money. We aim to offer our guests the best possible accommodation at the most affordable rates. Thank you for your confirmation of this.
We hope that you will visit us again soon. Safe travels.
Diana
Lana R - Dec 2017
Overall rating
Soos altyd 'n wenner.
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As always a winner.
Wagon Wheel remains just one of the old stalwarts on the road. Always clean and tidy.
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Wagon Wheel Country Lodge 's response
Dear Lana,
Thank you for making our day with your special guest review. Wagon Wheel is the oldest guesthouse in Beaufort West, well known to many travellers en route to Johannesburg or Cape Town. It’s location and affordable rates make it a popular stopover. Thank you again and we hope that you will visit us again in the not too distant future.
Wagon Wheel Country Lodge
Management.
Johan K - Dec 2017
Overall rating
Ideale oornag verblyf.
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Ideal overnight stay.
Accommodation met requirements in relation to safety, convenience and cost. It was nice to enjoy dinner at the restaurant as well.
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Wagon Wheel Country Lodge 's response
Dear Johan
Thank you so much for your positive review. We are happy to hear you enjoyed your stay and felt it to be very secure and safe and 5/5 for our location, customer service and security. We pride ourselves to offer our guests the best possible accommodation at the most affordable rates. Our guest reviews are important to us and we thank you for taking the time to review your stay.
We wish you and you family a safe trip further and happy holiday.
Kind regards
Diana Koster
Fred K - Jul 2017
Overall rating
Gerieflik.
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Comfortable.
Wagon Wheel underwent a complete transformation. The room was very neat, comfortable, everything worked and it was beautiful. A perfect, easily accessible stopover. A big plus is that it was pet friendly which makes it easy for holidaymakers. Good value for money.
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Wagon Wheel Country Lodge 's response
Dear Fred,
Thank you so very much for your very kind guest review. We are so happy your enjoyed your stay and were happy with our beautifully revamped rooms. The fact that we accommodate our pets makes it the perfect stop over in Beaufort West. Our 24-hour reception and ample secure parking for cars with trailers make traveling so much easier. We will continue to maintain a good standard for our weary traveler. Thank you for taking the time to review us, our guest comments are very important to us.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Lizette S - Oct 2017
Overall rating
Goeie oornagverblyf vir 'n lang reis.
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Good overnight accommodation for a long trip.
Reception is open 24 hours and we were kindly received. Room was very neat and bedding and mattress of top quality. Traffic from main road did not bother at all.
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Wagon Wheel Country Lodge 's response
Dear Lizette,
Thank you so much for your wonderful guest review. It is always such a please to hear such positive feedback from our guests. We are thankful for the mention that the traffic is not a problem and did not disturb your sleep. Thank you for our 5/5 rating on cleanliness and location. I will pass this message on to my room staff that takes so much pride in their work.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Pieter V - Apr 2017
Overall rating
Baie netjies en genotvol.
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Very neat and enjoyable.
Everything was in order on arrival. Room was very neat. Dinner hall also good. Food delicious. Will stay there again.
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Wagon Wheel Country Lodge 's response
Dear Pieter,
Thank you so much for the time you took to review your recent stay at Wagon Wheel Country Lodge. We are so happy you enjoyed and made special mention on your room, check-in and meal in our restaurant. It is so good to hear such positive feedback. We will continue to upgrade to offer our guests the best possible accommodation at the most affordable rates.
Thank you once again and we hope you will visit us soon.
Kind regards,
Diana
Nelia B - Dec 2017
Overall rating
Baie mooi skoon en netjiese oornagverblyf.
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Very nice clean and tidy overnight accommodation.
The white linen is very refreshing and displays beautifully. A small fridge in the room would have made it even more convenient as you just keep water and soft drinks and a few snacks at hand. A bathtub is also more convenient with small children, but for one night a shower is not a big problem.
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Wagon Wheel Country Lodge 's response
Thank you Nelia. Your guest review is very welcome and so nice to hear you enjoyed your stay.
Thank you for making mention of our beautiful, clean rooms. We have some rooms that are equipped with bar fridges in all of our self catering units and our 2 big deluxe 6-sleeper units. We have a counter fridge available at reception, should a guest request to use it in their room to keep colddrinks or to keep medication cold. We have rooms with both a shower and bath available for those wanting both options.
Thank you again for your kind and valuable input. We hope you visit us again soon.
Ria M - Dec 2017
Overall rating
Netjiese, gerieflike kamer en vriendelike diens.
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Neat, comfortable room and friendly service.
Can recommend Wagon Wheel.
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Wagon Wheel Country Lodge 's response
Dear Ria
Thank you so much for your very kind review. We are so happy you enjoyed your stay and found Wagon Wheel to be neat, comfortable and friendly staff. Our staff takes a lot of pride in their work and will always go the extra mile for a guest. We hope that you will visit us again soon.
Kind regards
Diana
Petro B - Dec 2017
Overall rating
Rustig na 'n lang pad.
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Peaceful after a long journey.
Comfortable rooms with good food.
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Wagon Wheel Country Lodge 's response
Dear Petro,
Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy you were happy with your room and dinner in our restaurant. We hope that you will visit again soon.
Kind regards,
Diana
Peter L - Nov 2017
Overall rating
I like the reception addressing my problem of the room, making my stay comfortable. Reception staff very efficient.
Read moreWagon Wheel Country Lodge 's response
Dear Peter
Thank you for your review on your recent stay. You were booked into our room that has an all in one shower area suitable for disability guests and it is able to accommodate a wheelchair and handrails for assistance. We have recently had Tourism Grading Council review our establishment and we are happy to say the room and bathroom is standard for disability. We have non-slip mats available in the 2 bathrooms we recently revamped to meet the requirements. Our maintenance team has attended to the TV that was leaning a bit forward. This has been moved back on the bracket and secured. We are so happy you found our restaurant service good and enjoyed the lamb shank. Thank you for the rating of 5/5 for value for money, customer service and cleanliness. Our guest comments are important to us and wish to thank you for the time you took to review us.
Wishing you and your family safe travels further and a happy holiday.
Kind regards
Diana Koster
Jan Petrus C - Nov 2017
Overall rating
Lekker oorslaapplek.
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Nice overnight stay.
The Wagon Wheel is a nice overnight stay between Cape Town and Johannesburg if you are not in a hurry.
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Wagon Wheel Country Lodge 's response
Dear JP
Thank you for your kind guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you found it to be a convenient stopover between Johannesburg and Cape Town. Our aim is to offer our guests the best possible accommodation at the most affordable rates. We cater for all your requirements with newly revamped deluxe, standard and self-catering rooms to the more affordable economy and backpacker rooms.
We hope you will visit us again soon and wish to take this opportunity to wish you and your family a happy Christmas.
Kind regards
Diana
Adel M - Jul 2017
Overall rating
Bekostigbare, netjies oornagverblyf.
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Affordable, tidy overnight accommodation.
Staff are friendly and rooms are nice and clean. Ideal overnight stay for reasonable price. Dinner was pleasant. Recommend Wagon Wheel to anyone needing overnight accommodation.
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Wagon Wheel Country Lodge 's response
Dear Adel,
Thank you so much for your very positive guest review. It is always so nice to hear that a guest was happy, and that what we aim to offer, they were happy with. We strive to offer our weary travelers the best possible accommodation at the most affordable rates. Thank you for making mention of our restaurant and very pleasant staff.
We hope that you will be back to visit again in the not too distant future.
Kind regards
Diana
Josseaud J - Mar 2017
Overall rating
Keurige motel.
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Tasteful motel.
See the stars.
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Wagon Wheel Country Lodge 's response
Thank you so much for your positive guest review, we appreciate the time you took to comment on your stay. We hope that you will be back to visit again in the not too distant future.
Kind regards,
Wagon Wheel management
Joe P - Dec 2017
Overall rating
Gerieflik.
Wagon Wheel Country Lodge 's response
Thank you so much for taking the time and trouble to review your recent stay. We are so happy to hear you enjoyed it and found Wagon Wheel to be a convenient and affordable stop over. Our guest comments are important to us as we continue to upgrade to offer them the best we can.
We hope you visit us again soon. Happy holidays with the family.
Kind regards
Diana
Hayley B - Dec 2017
Overall rating
Gerieflike oornagverblyf.
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Comfortable overnight accommodation.
Accommodation was clean and comfortable.
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Wagon Wheel Country Lodge 's response
Dear Hayley,
Thank you for your guest review on your recent stay at Wagon Wheel Country Lodge. I am happy you found it convenient and clean, I will pass your message on to the room ladies. We hope that you will visit us again soon.
Kind regards,
Management.
Annabel T - Dec 2017
Overall rating
Skoon en netjies.
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Clean and tidy.
Very friendly, helpful staff. Clean and tidy. There is just no clearly marked parking. Some of the guests stop in front of others' doors.
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Wagon Wheel Country Lodge 's response
Dear Annabel,
Thank you for your guest review. We are so happy you were happy with your accommodation and apologize that others parked outside your room. We were fully booked the night you stayed and I think with all trailers and boats some occupy more parking than normal. We will look into this. Thank you again for making mention of our friendly staff, they take so much pride in their work and will always go the extra mile to make sure guests are happy.
We wish to take this opportunity to wish you a happy holiday and look forward to you visiting us again soon.
Kind regards
Diana
Madaleen B - Dec 2017
Overall rating
Goeie diens, veiligheid en heerlike kos.
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Good service, safety and delicious food.
Everything was in order, neat and clean. The food was off the "books", breakfast as well as dinner. I would recommend it for further stay to any tourist anytime. Thank you very much for your hospitality.
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Wagon Wheel Country Lodge 's response
Dear Madaleen
Thank you so much for your wonderful guest review, it is so nice to hear from a happy guest. Thank you again for taking the time to review us, and we wish to take this opportunity to wish you a happy holiday with the family and safe travels. We hope that you will be back to visit again in the not too distant future.
Kind regards,
Diana Koster
Carol G - Nov 2017
Overall rating
Good value for money.
Wagon Wheel Country Lodge 's response
Dear Carol,
Thank you so much for your positive review. We are pleased to hear you thought we were good value for money and nice and neat and clean. We strive to offer our guests the best possible accommodation at the most affordable rates. Thank you again for taking the time to review us. Our guest comments are important to us all.
We hope that you will be back to visit again soon.
Kind regards,
Diana Koster
Mr. Jan R - Aug 2017
Overall rating
Gasvry. Netjies en skoon, beveel die verblyf sterk aan, sal beslis weer daar oornag.
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Hospitable. Neat and clean, highly recommend the stay, will definitely stay there again.
Neat overnight accommodation. Even longer to explore the village. Delicious meals are also provided.
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Wagon Wheel Country Lodge 's response
Dear Jan,
Thank you so much for your positive guest review on your recent stay at Wagon Wheel Country Lodge. It is always such a pleasure to hear from our guests and especially from a happy customer. Our guest comments are very important to us. Thank you for making special mention of our restaurant.
We hope that you will be back to visit us again soon.
Kind regards,
Diana Koster
Minnie R - Apr 2017
Overall rating
Bekostigbare oornagverblyf.
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Affordable overnight accommodation.
There was plenty of hot water and the room was clean. Bedside lamps would be helpful. This place is ideal for an overnight stop within a small budget.
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Wagon Wheel Country Lodge 's response
Dear Minnie,
Thank you for your positive guest review on your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. We are so pleased to hear you were happy with the Economy Room that you booked and that you found it ideal for an affordable sleep over.
Wagon Wheel aims to offer our weary traveller the best possible accommodation at the most affordable rates as it is just to rest on the long trip. Thank you for your suggestion on bedside lamps, we are in the process of adding those to all the economy rooms.
We hope that you will visit us again soon to see the constant improvements we continue to do at Wagon Wheel.
Thank you again and have a safe trip.
Kind regards,
Diana Koster
Derick L - Nov 2017
Overall rating
Lekker netjies en funksioneel.
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Nice, neat and functional.
Convenient and nice location and neat room!
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Wagon Wheel Country Lodge 's response
Dear Derick
Thank you so much for your wonderful guest review, we are so happy you found Wagon Wheel Country Lodge comfortable, well located and functional. Our guest comments are important to us and we will continue to upgrade and make Wagon Wheel a comfortable sleepover for our tired travellers.
We hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster
Sakkie B - Oct 2017
Overall rating
Gerieflike oornagplek op pad af Kaap toe.
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Convenient overnight stop on your way to Cape Town.
Good location and safe.
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Wagon Wheel Country Lodge 's response
Dear Sakkie,
Thank you so much for your very kind review. It is always so nice to hear that our guests were happy and found Wagon Wheel a convenient, and safe overnight establishment. We strive to offer out tired overnight guests the best possible accommodation at the most affordable rates and cater for all budgets from our beautifully revamped deluxe, standard and self-catering units to our budget economy and backpacker rooms.
Thank you again for taking the time to review your stay and we hope you will visit us again soon.
Kind regards
Diana Koster
Wilhelm B - Jul 2017
Overall rating
Netjies, maar bietjie duur in vergelyking met ander verblyf.
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Neat, but a bit expensive compared to other accommodations.
We had a nice stay. The room was neat and clean. It is small and expensive compared to other accommodation in the Karoo. The restaurant was very good and provided excellent service.
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Wagon Wheel Country Lodge 's response
Dear Wihelm,
Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. We are so pleased to hear that you were happy with your room. Thank you for also making mention of our restaurant and friendly staff.
We hope that you will be back to visit us again soon.
Kind regards,
Diana Koster
Franciske M - Oct 2017
Overall rating
Verblyf was aangenaam, skoon en netjies. Vergelyk nie goed t.o.v. ander toeriste-bestemmings t.o.v. dit wat jy kry vir dit wat jy betaal nie.
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Accommodation was pleasant, clean and tidy. Does not compare well to other tourist destinations in relation to what you get for what you pay.
The Luxury room was neat and clean. There was everything as advertised except for bar fridge. So soda got hot. We were received kindly and the facilities offered were good. We would never choose Beaufort West as a tourist destination, but had to stay because bus and Wagon Wheel is a little outside the town which makes it quieter and safer. The garden is well maintained and the pool is certainly a nice bonus in the summer. We just feel that the price we paid does not justify the stay. This is basically just a room with queen bed, and single bed and a bathroom with toilet, shower and sink. We have already stayed in Oudtshoorn in El Dorado where we could find the following for 5 persons. This is an entire house with 3 bedrooms, two floors. R1300 paid. Here we were only 3 persons. Compare prices.
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Wagon Wheel Country Lodge 's response
Thank you for your review. Our guest comments are important to us. Thank you for your compliments and we will look into the suggestions.
Kind regard,
Diana
Raynita R - Oct 2017
Overall rating
Uitstekende rusplek.
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Excellent resting place.
A good place to relax, with enough activities to keep the kids busy.
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Wagon Wheel Country Lodge 's response
Dear Raynita
Thank you so much for your very positive review. We are so happy that you enjoyed your stay and found it a good option for children with plenty to keep them busy. We aim to make Wagon Wheel the best overnight stop over at the most affordable rates. Thank you for your 5/5 rating on our Value for money, Customer service, cleanliness, location, and security.
Our guest comment means so much to us and for this we are grateful.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana
Deon D - Jan 2017
Overall rating
Slegs vir oorslaap op die lang pad.
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Only for an overnight stay on your long journey
Neat accommodation for one night. Thank you for the air-con in the room.
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Wagon Wheel Country Lodge 's response
Dear Deon,
Thank you for your time taken to review your stay with us at Wagon Wheel Country Lodge. Our guest comments are very important to us and it is always nice to hear back from them. Thank you for your positive comment on our neat rooms, that are convenient for our one night travelers. An air-conditioner is always a pleasure in the hot Karoo and we have had some very hot days.
Thank you again for your comments, we hope that you will visit us again in the, not too distant, future.
Kind regards,
Management
Lynette C - Jun 2017
Overall rating
Netjiese, gemaklike kamers.
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Neat, comfy rooms.
Lovely, clean, comfortable rooms with air conditioning which was much needed because of the cold evenings.
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Wagon Wheel Country Lodge 's response
Dear Lynette,
Thank you very much for your positive guest review on your recent stay at Wagon Wheel Country Lodge.
I am so pleased you enjoyed your stay. We hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster
Henriette P - Mar 2017
Overall rating
Redelik gemaklik.
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Fairly comfortable.
Room was clean, beds comfortable and good location. Restaurant very expensive compared to what you get. Wouldn't eat there again.
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Wagon Wheel Country Lodge 's response
Dear Frik,
Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. I am so pleased you were happy with your room and enjoyed the comfort of a cool air-conditioned room with crisp white bedding.
I am sorry you felt our restaurant was expensive. We have not adjusted our rates for the past 6 months and run it as a service to our tired travelers. We have received many complements on our large portions and tasty food.
Thank you again for your comment and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana
Anonymous Guest - Apr 2017
Overall rating
Good location, very good food.
Food very good and rooms neat.
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Alida B - Apr 2017
Overall rating
Goeie nagrus.
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Good night's rest.
Rooms are small, no fridge facilities in room, and this for the hot Karoo environment is somewhat of a disappointment. For the cost one expects breakfast included, No WiFi. A few km from the town, so a little quieter and calmer than the main street of Beaufort West's hustle and bustle of trucks which was a bonus.
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Wagon Wheel Country Lodge 's response
Thank you for your review. We only advertise fridges in our self-catering units and 2 family deluxe 6 sleepers. No other rooms have fridges. We have different room types and room sizes. Deluxe standard and economy rooms. We do not include breakfast as Wagon Wheel is a very popular stay over for the traveler that arrives late and needs to leave early. Those guests prefer to eat breakfast on the road. Our restaurant is open daily for breakfast and dinner for those guests that would like to eat. We have Wi-Fi in our restaurant, bar and lounge area available to all guests.
I hope that you will visit us again in the not too distant future.
Kind regards,
Wagon Wheel Country Lodge
Maria Petronella Magrieta O - Feb 2017
Overall rating
Goed genoeg vir oornagverblyf.
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Good enough for overnight accommodation.
The room and bathroom was very clean and neat but the TV reception wasn't that good. The image was very bad. But is was quiet, despite the many other guests and the air-conditioning was very welcome and worked well.
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Wagon Wheel Country Lodge 's response
Dear Mrs Vijoen,
Thank you so much for your guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you were happy with your housekeeping, quietness and appreciated the air-conditioning.
Our guest comments are important to us. I will have our TV maintenance team look into reason why your signal was not good. I apologize for this. I hope that you will visit us again in the not too distant future.
Kind regards,
Diana
Anonymous Guest - Jan 2017
Overall rating
Markus G - Dec 2017
Overall rating
It was a real pleasant stay over to visit. Excellent service.
Wagon Wheel Country Lodge 's response
Dear Markus,
Thank you so much for your kind review. We are so happy to see you enjoyed your stay and found the staff to be very friendly.
We hope that you will visit us again.
Kind regards,
Diana
Thea C - Dec 2017
Overall rating
Teleurgesteld in wat gebied word vir die prys wat gevra word.
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Disappointed in what is offered for the asking price.
R1200.00 for 2 persons for one night is not value for your money as room has no fridge, no anti-theft in front of room window and breakfast is not included.
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Wagon Wheel Country Lodge 's response
Dear Thea,
Thank you for your guest review. I am so sorry you felt it was not value for money. Our bigger family rooms and self-catering units have bar fridge and had this been a request, even though the room you booked, did not advertise a bar fridge we do have one available for guests who may need one to keep medication chilled. We would have gladly installed it in your room. You stayed in the newly revamped rooms and bathroom with a new split unit air-conditioning and TV. The rate is very on par with other 3 star establishments. We do offer cheaper room that are available online. The room you personally chose has the full description and a picture of what is being booked. Most of our clients give us a very high rating in “value for money”.
Thank you again for taking the time to review us.
Kind regards,
Diana
Anonymous Guest - Dec 2017
Overall rating
We have never stayed there before and were not so happy about the place when we got there.
As mentioned above, we were not so lucky. There was no small fridge in the room so we could chill our soft drinks for the next morning's journey.
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Luvandi S - Sep 2017
Overall rating
Dit was ongelukkig nie die geld werd nie!
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Unfortunately it was not worth the money!
If we got what we paid for it might have been better, we were at another place that asked for less and the accommodation and setting was very neat and beautiful!
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Wagon Wheel Country Lodge 's response
Dear Luvandi
Thank you for your review and we are so sorry you thought it not value for money. We have 4 different accommodation options from Deluxe, Standard, economy, self-catering and backpackers and we trust that guest books what they require.
Kind regards
Diana
Elize B - Dec 2017
Overall rating
Nie gekry waarvoor ons betaal het nie.
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Did not get what we paid for.
Wagon Wheel's rooms and bathrooms are clean, but the rooms do not look the way the photos look. For the amount we paid for accommodation it is not worth it at all. We also got a room with two single beds but we specifically booked the room with the double bed. We suspect they had a shortage of rooms.
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Wagon Wheel Country Lodge 's response
Dear Elize,
Thank you for your guest review. I am sorry you were not happy with your room. You booked online a standard twin room with 2 x single beds next to each other. I am sorry if it looks like a double bed but if you look at the description of the room and the picture you will see it is 2 beds pushed next to each other. We trust that a guest books online what they require. We have pictures and description of all our online booking rooms.
Thank you for making mention of our clean and neat rooms. We recently revamped the room and bathroom you stayed in. Thank you again for taking the time to review your stay and we hope that you will visit us again.
Kind regards,
Diana
Derick S - Jan 2017
Overall rating
Kamer was glad nie wat ons verwag het nie.
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Room was not at all what we expected.
See the stars.
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Wagon Wheel Country Lodge 's response
Dear Derick
Thanks for your review. I am sorry you were not happy with the room that you booked. Next time book a deluxe room and pay a bit more for a new air conditioner, revamped bathroom and flat screen TV.
Many thanks
Diana Koster
Alida S - Dec 2017
Overall rating
Foto's kan misleidend wees!
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Photos can be deceiving!
We have booked for two days in the Deluxe Room King, with the photos in mind we are staying at a beautiful lodge, with a lovely swimming pool. Well, so we thought! The disappointment was great! The room is extremely small, the bathroom anything but luxurious (that's why there are no photos of the bathrooms) and the lodge is not a place where one can lie down and relax at all! It's very expensive because it doesn't include breakfast. Cars have no allocated parking and the feeling the lodge gives is that of a "truck stop". Definitely won't use it again.
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Henri R - Apr 2017
Overall rating
Heeltemal te duur vir wat aangebied word.
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Completely too expensive for what you get.
The cost of the room and restaurant was ridiculous for what you get. I paid R85 for a basic, small hamburger and 10 oily fries. They do provide a play area for children, but if you want to eat something at the restaurant of if you're looking for a spacious room, I won't recommend Wagon Wheel.
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Wagon Wheel Country Lodge 's response
Dear Henri,
Thank you for your guest review and I am sorry to see that you were not happy with your meal or your room. Our restaurant rates are really not expensive and I am sorry you felt that way. It is always a popular area of Wagon Wheel. Also, thank you for making mention of the play area for the kids.
Regards,
Wagon Wheel Country Lodge - management
Mariet B - Dec 2017
Overall rating
Goed genoeg vir 1 nag se oorslaap.
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Good enough for 1 night's sleepover.
Wagon Wheel is good enough for a night's sleepover. Clean and tidy. Well located on the main route.
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Wagon Wheel Country Lodge 's response
Dear Mariet,
Thank you for your guest comment. Wagon Wheel is a popular one-night sleepover en route to either North or West. Conveniently located just off N1 outside the town. So happy you were happy with your staf. We hope you visit us again soon.
Kind regards,
Diana
Michael N - Jul 2017
Overall rating
Hardste beddens, geen waarde vir geld.
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Hardest beds, no value for money.
Would not recommend it.
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Wagon Wheel Country Lodge 's response
Thank you for your guest review. We will look into the "hard beds" mentioned as this is the first comment of this sort for the room you stayed in. I do apologize for this and the inconvenience.
Once again, thank you again for taking the time to review Wagon Wheel Country Lodge.
Olivia B - Dec 2017
Overall rating
Foto’s was baie misleidend. Was baie teleurgesteld.
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Photos were very misleading. Was very disappointed.
Was backpacker quality with very small bathroom and cement floors. Very low standard is maintained. Will definitely never book there again.
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Wagon Wheel Country Lodge 's response
Dear Olivia
Thank you for your review and we are sorry you were not happy with the economy basic room you booked online. The economy rooms are our budget rooms with screeded floors and loose coir rugs. We trust that a guest book what suites their needs. Our website is very clear on the different types of rooms we offer from a deluxe, standard, economy, self-catering and backpackers. Pictures of what we offer are very clear and we have no intention to mislead our guests.
Thanks for your comments,
Diana
Clarissa F - Dec 2016
Overall rating
Baie lekker.
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Very nice.
Very nice stay with good food. Thank you.
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Wagon Wheel Country Lodge 's response
Dear Clarissa
Thank you so much for your very positive review on your recent stay at Wagon Wheel Country Lodge. It is always so nice to read guest reviews from a guest that was happy as that is what we aim to offer our travelers. We are pleased you enjoyed your meal in our restaurant. We appreciate our guest comments and the time they took to review us. I hope that we will have you stay again in the not too distant future.
Hope 2017 will be a blessed year for you and your family.
Kind regards
Diana Koster
Karen S - Dec 2016
Overall rating
Was baie lekker restaurant en baie netjiese kamers.
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Was a very nice restaurant and very neat rooms.
Wonderful neat rooms. Delicious food in restaurant.
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Wagon Wheel Country Lodge 's response
Dear Karen
Thank you so very much for your positive review 5/5 for all the ratings. We want to thank you for taking the time to review your stay and it is always a pleasure to hear our guests were happy. We will continue to upgrade and offer our travelers the best possible accommodation at the most affordable rates. We have such a variety, catering for all tired travelers from the beautiful deluxe rooms and bathrooms which we have recently revamped with new air conditioners, TV and have completed 15 standard rooms with the same. Our budget economy rooms cater for those that wants an affordable sleep over with ceiling fans, crisp white bedding and en suite bathroom.
We are glad to hear you enjoyed your meal in our traditional Karoo restaurant.
We hope that you will visit us again in the not too distant future.
Wishing you and your family all the best for 2017
Kind regards
Diana Koster
Maryna O - Dec 2016
Overall rating
Baie lekker gebly vriendelike personeel.
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Very nice stay, friendly staff.
Was there Dec 16 had an air conditioner in room but the air conditioner kept going off due to too much charge on the power line. The caravan park is just behind the rooms as soon as they start drawing power the air conditioners trip it in Dec when it was so very hot. But otherwise we had a very nice stay. Clean and tidy. The food at the restaurant was out of the books, very delicious. Friendly staff.
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Wagon Wheel Country Lodge 's response
Dear Maryna
Thank you so much for your very positive guest review on your recent stay at Wagon Wheel Country Lodge. The 16th of December we were fully booked in all our rooms as well as the caravan park and due to the extreme heat all air conditioners were all on. My electrician said it could be a guest in the caravan park pulling more power than a normal traveler. We are looking into this to increase the supply so it does not happen again. We are so happy you mentioned the cleanliness and that you enjoyed your meal in our restaurant.
We hope that you will visit us again in the not too distant future.
Kind regards,
Management.
Nicola W - Dec 2016
Overall rating
Perfekte oornagplek op pad Kaap toe, skoon, netjies. Dankie tog vir aircon.
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Perfect overnight stay on route to Cape Town - clean, neat with aircon.
Very clean and neat. Definitely recommended.
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Wagon Wheel Country Lodge 's response
Dear Nicola
Thank you so much for taking the time to comment on your stay st Wagon Wheel Country Lodge and we are so pleased that you enjoyed your stay with us. It is always such a pleasure to hear such positive feedback and we thank you for recommending us to your friends. We wish you a wonderful Xmas holiday and look forward to having you stay with us again. Kind Regards Janet
Marian S - Nov 2016
Overall rating
Die ideale oornagverblyf op pad na die Kaap of andersom.
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The ideal overnight accommodation on the way to Cape Town or the other way around.
Very friendly reception. We were in one of the restored rooms. Beautiful and neat. Had a great dinner in the restaurant and breakfast the next morning.
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Wagon Wheel Country Lodge 's response
Dear Marian
Thank you for taking the time to review your recent say at Wagon Wheel Country Lodge in one of our newly revamped rooms. Thank you so much for your positive comments. They are truly appreciated. We will continue to upgrade to offer our guests the best possible accommodation at the most affordable rates. Thank you again and we wish you and your family a blessed Xmas.
Kind regards,
Diana Koster
Martin H - Oct 2016
Overall rating
Foutloos en great.
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Flawless and great.
We made use of the wheelchair friendly unit, perfect! There was ample space and we were quite surprised.
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Wagon Wheel Country Lodge 's response
Dear Martin,
Thank you so much for taking the trouble to review your stay with us at Wagon wheel Country Lodge. Our guest comment mean a lot to us. We are so happy that you found our new wheel-chair friendly room suitable for your needs.
Much appreciated.
Kind regards,
Diana
Rachel E - Oct 2016
Overall rating
Fantasties!
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Fantastic!
Beautiful place and friendly service.
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Wagon Wheel Country Lodge 's response
Dear Rachel,
Thank you for your comments on your recent stay at Wagon Wheel Country Lodge, we are so happy you enjoyed your stay and found the staff friendly. I will pass your complement on to them. They take so much pride in what they do and attending to guests needs. Thank you for the 5/5 rating for value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the most affordable rates.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Tania R - Sep 2016
Overall rating
Alles lekker, en vriendelike diens.
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Everything nice, and friendly service.
I will just say that the photos on the website do not correspond to reality. Especially outside. The photos show green grass and swimming pool. There was no grass by bedrooms and dirty pool. Otherwise very good.
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Wagon Wheel Country Lodge 's response
Dear Tania,
Thank you for your guest review. We so appreciate hearing from our visitors on their stay. The pictures on our web site are as per the establishment and we take a lot of pride in our beautiful grass and 135 red and white rose bushes that surround our sparkling extra large swimming pool. This is always so enjoyed by our guests on hot Karoo days.
Thank you for the wonderful review 5/5 stars on our value for money, customer service, cleanliness, location and security. We have just completed upgrading all our deluxe rooms and bathroom with new flat screen TV's and split unit air-conditioners. We hope that you will visit us again in the not too distant future.
Thank you once again for your feedback.
Kind regards,
Diana
Rika D - Jul 2016
Overall rating
Wonderlike diens skoon en netjiese kamers.
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Wonderful service clean and tidy rooms.
We had a great time, enjoyed a fantastic dinner. Everything was clean and tidy. Thank you very much would love to stay there again. Friendly greeting.
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Wagon Wheel Country Lodge 's response
Dear Rika,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy that you enjoyed your stay with us and the meal you had in our restaurant. Thank you for your rating us a 5/5 for value for money, customer service, cleanliness, location and security. It is always so good to hear such positive feedback and we thank you for this.
We continue to upgrade Wagon Wheel to offer our guest the best possible accommodation as the most affordable rate. We have completed the revamp to all our deluxe rooms and bathroom and are presently busy with our standard rooms. I hope that you will visit us again soon to see these wonderful changes.
Thank you so much again,
Diana Koster
Anna N - Jul 2016
Overall rating
Baie aangenaam.
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Very pleasant.
Thank you for your great service.
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Wagon Wheel Country Lodge 's response
Dear Anna
Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge. Our guest comments re very important to us and it is wonderful to receive such a positive comment.
Thank you again
Wagon Wheel Staff
Ronel M - Jun 2016
Overall rating
Goed geleë, skoon en netjies.
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Good location, clean and neat.
Was affordable and the room was just what we needed with four teenagers. One big room with clean, fresh white linen. The onwer went out of his way to make us feel at home, nice and warm and friendly. I can highly recommend Wagon Wheel.
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Wagon Wheel Country Lodge 's response
Dear Ronel,
Thank you so much for your wonderful guest review, it means so much to us when we hear such positive feedback from our guests. Thank you for the great 5/5 rating on our value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the best possible rates no matter what your budget allows. We have deluxe, standard, economy, self-catering, backpackers and a caravan park to offer all our weary travelers. A wonderful Karoo restaurant and bar to enjoy a drink. The 24 hour reception offers those traveling late an easy check in or early departure.
Thank you so much again and we hope that you will visit us again soon.
Kind regards,
Diana Koster
Cynthia G - Jun 2016
Overall rating
Fantasties, vriendelik en skoon.
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Fantastic, friendly and clean.
See the star-rating.
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Wagon Wheel Country Lodge 's response
Dear Cynthia
Thank you so much for the positive guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you were happy as that is what we strive to achieve. Thank you once again and we hope that you will visit us again in the not too distant future.
Kind regards
Wagon Wheel Staff
Tanya L - Mar 2016
Overall rating
Baie lekker braai- en kuier-area.
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Very nice braai and visit area.
We had a great stay and were kindly received.
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Wagon Wheel Country Lodge 's response
Dear Tanya
Thank you so much for the wonderful guest review. We are so happy you enjoyed your stay with us and made mention of our beautiful braai/boma area. This is always am area enjoyed by many of our guests. Thank you for the great rating of a 5/5 for value for money, customer service, cleanliness, location and security. It really means so much to us when we hear positive comments like yours as we have put so much into Wagon Wheel to offer our weary traveler the best possible accommodation at the best possible price. We cater for all budgets with our deluxe, standard, economy, self-catering, back-packers and caravan park.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Judy V - Jan 2016
Overall rating
Genotvol.
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Delightful.
Friendly reception. Rooms neat.
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Piet N - Jun 2016
Overall rating
Uitstekend!
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Excellent!
See the stars.
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Wagon Wheel Country Lodge 's response
Dear Piet
It is so nice to hear such positive feedback from our guests. Thank you so much for taking the time to comment on your stay. We will continue to upgrade to offer our guests the best possible accommodation at the best possible rates.
We have completed 18 of our deluxe bathroom revamp and will be starting with Standard rooms in the next 6 weeks.
Please visit us again soon to see the constant changes we making to make our guests stay as pleasant as possible.
Thank you so much again for you review.
Diana Koster
Piet N - Jun 2016
Overall rating
Uitstekend!
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Excellent!
See stars.
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Wagon Wheel Country Lodge 's response
Dear Piet
Thank you so much for your positive review. It really means a lot to us and we will continue to upgraded and offer our guests the best possible stay at the most affordable rates. We trust our guests book the accommodation that suits their budget. We have deluxe, standard, economy, self-catering and backpacker rooms.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster
Janine V - Mar 2016
Overall rating
Meer as genoeg vir oorslaap.
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More than enough for an overnight stay.
Staff very friendly and helpful.
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Wagon Wheel Country Lodge 's response
Dear Janine,
Thank you for the wonderful guest review, it means so much to us to hear such positive feedback from our guests. Thank you for making mention of the friendly and helpful staff.
We hope that you will visit us again soon.
Kind regards,
Diana Koster
Ellouise C - Dec 2016
Overall rating
Restaurant se kos was smaaklik en slaapgeriewe was skoon en mooi.
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Restaurant's food was tasty and the sleeping facilities were nice and clean.
Service was friendly and the sleeping facilities were neat and clean. Resort is clean and well maintained. Will make use of the Wagon Wheel again. Thank you once again for everyone's prompt service.
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Wagon Wheel Country Lodge 's response
Dear Elloise,
Thank you for your great review. We are so happy to hear you enjoyed your stay as well as your meal in our restaurant. We appreciate you mentioning our beautiful, clean rooms and wonderful friendly staff. They take a lot of pride in their work and always go the extra mile to make sure you are happy, and that you have all you need for a comfortable nights rest.
Thank you again and we look forward to your next visit.
Kind regards,
Diana Koster.
Jean B - Jul 2016
Overall rating
Baie aangenaam.
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Very pleasant.
We had a good stay.
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Wagon Wheel Country Lodge 's response
Dear Jean
Thank you so much for your guest review on your recent stay at Wagon Wheel. We are so happy that you enjoyed it. Please visit again in the not too distant future.
Thank you so much again
Wagon Wheel Staff
Carla A - May 2016
Overall rating
Die verblyf was gerieflik met skoon kamers en baie lekker kos.
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The accommodation was comfortable with clean rooms and very good food.
Friendly service. Very good location right next to the N1 - but very little traffic noise. I would stay there again. The reception was friendly, and the rooms clean. The dinner in the restaurant was very nice. It's good value for money if you need a comfortable place on the way between the north and the Cape. I would stay there again. My only criticism is that they should make the hot water geyser hotter in the winter.
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Wagon Wheel Country Lodge 's response
Dear Carla
Thank you so much for your very positive review. It is so nice to read a review from a happy guest. I am so happy you found us value for money, the traffic not a problem, security very good, location very good, cleanliness of our room very good and customer service too.
Our guest comments are important to us and always appreciate the positive ones. Thank you so much again and we hope you will visit us again in the not too distant future.
Kind regards
Wagon Wheel Staff
Dr Michelle V - Mar 2016
Overall rating
Ons verblyf by Wagon Wheel was heerlik gewees, skoon kamers en baie lekker kos.
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Our stay at Wagon Wheel was wonderful, clean rooms and very good food.
After a long journey it was so gratifying to be received with such hospitality at Wagon Wheel. The rooms are very clean, beautiful white linen and the food was delicious.
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Wagon Wheel Country Lodge 's response
Dear Michelle,
Thank you for much for your very positive guest review. Our guest comments mean a lot to us. Thank you for making mention of our friendly hospitality, clean rooms with beautiful crisp white bedding as well as the meal you so enjoyed in our restaurant.
We hope that you will visit us again in the not too distant future to see the many changes we are making daily to offer our guests the best possible accommodation at the most affordable rates.
Kind regards,
Diana Koster
Elmarie V - Dec 2016
Overall rating
'n Welkome oase na 'n lang dag se reis.
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A welcome oasis after a long day's travel.
Staff is very friendly, room is clean and tidy. Comfortable stopover for travelers.
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Wagon Wheel Country Lodge 's response
Dear Elmarie
Thank you so much for taking the time to review your stay with us at Wagon Wheel Country Lodge. I am so pleased to hear you were happy with our friendly staff and clean and neat rooms. This means so much to us and I will pass on your complement. I hope that you will visit us again in the not too distant future.
Wishing you and your family a blessed 2017.
Kind regards
Diana Koster
Elize V - Dec 2016
Overall rating
Baie goeie verblyf om te oornag op reis Kaapstad toe.
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Good place to spend the night on your way to Cape Town.
The rooms were very neat. Dinner and breakfast were served speedily and they have a menu with a variety. There's lots of space at the lodge to walk around and stretch the legs after a long journey. There is also a clean swimming pool to cool down in.
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Wagon Wheel Country Lodge 's response
Dear Elize,
Yay, thank you so much for your positive guest review on your recent stay at Wagon Wheel Country Lodge. It is such a pleasure to hear that our guests were happy as the staff go the extra mile to ensure all is good, clean and just right for our guests. We are pleased to hear you were happy with your room, your dinner and breakfast you found it to be quick service and a wide variety on our menu. We try to offer our travelers a good choice with Karoo lamb neck and shanks which are the top favorite. Located out of Beaufort West and just off the N1 is very convenient for travelers, easy to find and quick access onto their route. Thank you for making mention of our beautiful crisp clean swimming pool. This was so enjoyed by our holiday travelers over the very hot December month.
Thank you once again and we hope to have you stay with us again in the not too distant future.
Kind regards,
Diana Koster
Deon R - Nov 2016
Overall rating
Alles wat ek verwag en benodig het op pad na my bestemming in Gansbaai.
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Everything I expected and needed on the way to my destination in Gansbaai.
Quiet and peaceful overnight facilities. Noise from the road and heavy vehicles was quite loud sometimes. Restaurant's portions were lavish and tasty.
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Wagon Wheel Country Lodge 's response
Dear Deon,
Thank you for taking the time to review your stay at Wagon Wheel. Our guest comments are important to us. We are so happy to hear you enjoyed your stay and found our restaurant tasty. We hope that you will visit us again in the not too distant future.
Kind regards,
Management.
Frans F - Nov 2016
Overall rating
Aanvanklik baie swak, daarna baie beter.
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Horrible at first, then much better!
The room that was originally booked for us was horrible. Cement floor showers, no aircon, door hinges that don't close properly. After we asked for a fan, we were moved to a much better room where everything was provided to us.
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Wagon Wheel Country Lodge 's response
Dear Frans
Thank you for your review. You did a live booking and chose one of our basic economy/budget rooms that are advertised without air-conditioner but with ceiling fan. I am happy we were able to assist you in moving you to a standard room for the night. We trust our guests book what is advertised and what meets their budget and requirements. Thank you again for your feedback, our guest comments are important to us.
Kind regards,
Diana Koster
Wagon Wheel Country Lodge
Robert J - Aug 2016
Overall rating
Dit was baie lekke gewees.
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It was very nice.
Place is safe and well located, will recommend it to anyone if they are looking for somewhere to overnight.
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Wagon Wheel Country Lodge 's response
Thank you so much for the wonderful guest review. It means so much to us.
Staff at Wagon Wheel Country Lodge
Trudi S - Jun 2016
Overall rating
Skoon kamer, sagte beddens.
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Clean room, soft beds.
Clean room, soft beds, just what you need after a long day on the road.
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Wagon Wheel Country Lodge 's response
Dear Trudi
Thank you so much for taking the time to review your stay with us at Wagon Wheel. We are so happy that you found it good value for money, good service, good cleanliness and location. We strive to offer our guests the best possible accommodation at the best possible rates.
We so appreciate your positive comment.
Kind regards
Wagon Wheel Staff
Nanita-lynne D - Apr 2016
Overall rating
Niks meer nodig as mens net aand oorslaap nie.
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Nothing more necessary if you just sleep over at night.
You don't need anything more if you only sleep over one night, maybe just a small TV. The evening can get quite long. But it's very nice and clean, thank you very much.
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Wagon Wheel Country Lodge 's response
Dear Nanita
Thank you so much for your positive feedback. I am so glad that you make mention of a comfortable, clean sleep over that does not cost and arm and a leg. Wagon Wheel is not a destination but a convenient sleep over for those that do not want it to cost too much but clean bed, hot water and convenience of a late or early check out with the 24 hour reception.
Wagon Wheel strives to offer all budgets a good affordable stop over en-route to their destination. Thank you again for your feedback, it is much appreciated.
Kind regards,
Wagon Wheel Staff
Amanda L - Apr 2016
Overall rating
Onaangenaam.
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Unpleasant.
On the surface it looks neat, but we had to kill quite a few cockroaches throughout the evening and night. The beds definitely need new good mattresses. It's already slept through. I would also rather recommend showers if possible. We have been going to Wagon Wheel for quite a few years now but will not use the place again.
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Wagon Wheel Country Lodge 's response
Dear Amanda,
Thank you for your review. We are very sorry you did not enjoy your stay with us and found it not suitable for you. We have been upgrading since April 2013 and are sorry you did not book one of our standard or deluxe rooms to have experienced this. Thank you for the good rating on our location, security and customer service.
Our guest comments are important to us and we shall attend to your comments mentioned about the room you slept in as soon as possible.
Kind regards,
Management
Marianne J - Apr 2016
Overall rating
Absoluut gepas vir 'n skoon, rustige oornag-lodge op reis.
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Absolutely fitting for a clean, peaceful overnight lodge on a trip.
The ideal overnight facility with what is needed for said. Restaurant offers high quality meals. Restaurant dinner was exquisite and fragrant. Thank you very much.
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Wagon Wheel Country Lodge 's response
Dear Marianne
Thank you so very much for the positive guest review. This means so much to us and we are so happy that you noticed the constant improvements we make to offer our guests the best possible accommodation at the best possible rates.
Thank you once again and we hope that you will visit us again soon
Kind regards
Wagon Wheel Staff
Nicola D - Mar 2016
Overall rating
The hosts went out of their way to accommodate my son who uses a wheelchair.
Wagon Wheel Country Lodge 's response
Dear Nicola,
Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it neat and clean. We are so happy to let you know we have recently completed the revamp to our disabled rooms with the necessary assistance in the bathroom. We have had some very positive feedback from our guests that have made use of these rooms and found them very suitable and spacious for their wheel chairs both in the bedroom and bathroom. I hope that you will visit us again and request one of these rooms. Thank you for making mention of our beautiful pool area and kids animal area.
Thank you again,
Diana Koster
Ina L - Jul 2016
Overall rating
Ons was moeg en ongelukkig dat daar nie warm water beskikbaar was nie.
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We were tired and unhappy because there was no hot water available.
The room was neat and clean, but after a long journey you really want to enjoy a nice warm shower before bed. Unfortunately there was no hot water and it was already late when we arrived. The next morning there was a little hot water in the basin, but not in the shower. And they can really serve proper coffee when you get there after a long journey.
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Wagon Wheel Country Lodge 's response
Dear Stoffel
Thanks you for taking the time to review your stay with us. This means a lot to us and we appreciate your comments. As Wagon Wheel has a large boiler system for some rooms one has to run the water for a little bit so the hot water can reach your bathroom. If a few other rooms shower at the time you shower the hot water reaches your room quicker. We have since put a notice in the room that guests may need to run the hot water until it reaches your room. On check in we give guests room coffee should they wish to make a cup when they check into their room.
Thank you again for your comments and we do hope that you will visit us again in the not too distant future to see the constant upgrades we are making to offer our guest the best possible accommodation to suite their budget.
Kind regards
Diana
Belynda C - Jan 2016
Overall rating
Interesting.
Lukas V - Dec 2016
Overall rating
Kamer is baie beknop, geen stoele na lang reis, te duur vir daai tipe gerief.
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Room very confined, no chairs after a long trip, too expensive for that type of convenience.
I think they must check that the photo's on the website match the place,
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Wagon Wheel Country Lodge 's response
Dear Lukas
Thank you for your review. I am sorry you were not happy and felt our website is misleading. This is not our intention! We have a total of 57 rooms and have posted a lot of photos of all the rooms on Travel Ground. We have different types of rooms from Deluxe, standard, economy, self-catering and backpackers and trust a guests books what suits their need. When you next pass through Beaufort West we will happily tour you to see all the rooms advertised and all the new upgraded bathroom and bedrooms. We have completed a total of 31 deluxe and standard rooms with new aircon and flat screen TV's and will continue to revamp to make our guests stays as conformable and affordable as possible.
Kind regards
Management.
Annelie W - Dec 2016
Overall rating
Foto's is bietjie misleidend!
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Pictures are a bit misleading!
Although the rooms were very clean and tidy, the shower was a big problem! Modern glass doors, but when you have finished showering the whole floor is soaking wet! There was no fridge in the room either!
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Wagon Wheel Country Lodge 's response
Dear Annelie
Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge and I am sorry you think the photos are misleading. On our Travel Ground web site where you booked we have loads of photos of all our rooms. We have a total of 57 rooms and have no intention to mislead our guests. We trust that our guest book what they require. Only the 2 family deluxe 6 sleepers and the self catering units have fridges. I will look into the shower head wetting the floor as I have not had any other complaints in this regard. It's possible the swivel shower head was adjusted to spray in a more horizontal position.
Our guest comments are very important to us. Thank you again for yours.
Kind regards
Management.
Yolandi M - Dec 2016
Overall rating
Goed.
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Good.
See the stars.
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Wagon Wheel Country Lodge 's response
Dear Yolani,
Thank you so much for your positive guest review. We are so pleased with your star rating given and a full 5/5 for the cleanliness of our rooms. The housekeeping team take a lot of pride in their rooms, I shall pass your rating on to them.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana Koster
Henry M - Jun 2016
Overall rating
Sal nie weer hier bly nie!
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Will not stay here again!
Perhaps overnight accommodation if you got lost. Cement floors with almost no carpets or rugs. We could understand that the bedding was dirty, previous occupants probably threw it on the floor! No hooks or towel railings. No bed lamps. No soap dish. None! Door lock needs attention. At least there was hot water and a wall heater.
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Wagon Wheel Country Lodge 's response
Dear Henry
Thank you for your comment on your stay at Wagon Wheel. We have towel rails in all our bathrooms, from the deluxe, to standard and economy/budget rooms. All bathrooms have soap dishes. Only our budget rooms do not have bedside lamps. We are in the process of installing lamps in the budget room that you stayed in. We unlock and lock our doors daily and have not found any of the budget rooms to be a problem. Thank you for mention of the hot water.
We hope that you will visit us again and try one for the standard room with bedside light or even one of our newly revamped deluxe rooms.
Thank you once again,
Wagon Wheel Staff
David V - Jan 2016
Overall rating
Gemiddeld.
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Average.
Considering the rate and compared to other accommodations, we expected more. The air conditioning in one of the units, on a sweltering hot day, was ineffective and so noisy that it made sleeping difficult.
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Wagon Wheel Country Lodge 's response
Dear David
Thank you for taking the time to review your stay with us. I am sorry you were not satisfied with all and that the air-conditioner you found not effective. We experience above average heat this past December and January. We are pleased to let you know we have up-graded all our deluxe rooms bathroom, bedroom, TV and air-conditioners and currently busy with all the standard rooms which we hope to have complete by the end of November.
I hope that you will visit us again soon to see these major improvements to offer our guests the best possible accommodation at the best possible rates.
Kind regards,
Diana Koster
Helen B - Jan 2016
Overall rating
Skoon en netjies.
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Clean and tidy.
Ideal for overnight stay. Not for long-term stays.
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David B - Dec 2016
Overall rating
Tariewe nie in ooreenstemming met kwaliteit nie.
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Rates not commensurate with quality.
Only upon arrival did I realize that I had booked in a "budget" room. It was really disappointing in the heat to only have a small ceiling fan and on top of that it was only cement floors with loose mats on them. At R350 per person per night it is excessive for the quality of the room.
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Wagon Wheel Country Lodge 's response
Dear David
Thank you for your guest review. We trust that a guest books what they require when they do a live booking on the internet. We clearly describe what each room has and a picture of the room. You booked our cheapest room - Economy Budget with no air conditioner and TV, basic room with semcete floor and coir rugs, ceiling fan with crisp white bedding and en suite bathroom with only a shower for R350 per person sharing. If you are wanting more try our standard or the newly revamped Deluxe rooms and pay a bit more.
Thank you for your review
Management
Wagon Wheel Country Lodge
Anonymous Guest - Dec 2016
Overall rating
Was ok, but staff started cleaning rooms just after 6 and were very loud.
Your pictures on the website are not at all what we got.
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Jan F - Sep 2016
Overall rating
Beaufort-Wes is 'n uitstekende halfpadstop tussen die Noorde en die Suide!
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Beaufort West is an excellent halfway stop between the North and the South!
The reception was friendly and the room clean and tidy. However, there were no burglar bars in front of the windows, but although the bathroom was clean, the tiles and floor surfaces are not in good condition! The dinner in the restaurant was good and the service quick and friendly. Although the vehicle was parked in front of the room, there was no security.
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Wagon Wheel Country Lodge 's response
Dear Jan,
Thank you for reviewing your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. Thank you for commenting on our friendly reception, clean and neat rooms, restaurant and its service. I will pass your comments on to the staff concerned. We are in the process of upgrading all the standard rooms and bathroom. We have been busy with this since April this year and are so please with the 18 deluxe and 10 standard rooms that are complete. The rest should be done by the end of November.
Thank you again and i hope that you will visit us again soon to see more improvement we have made.
Kind regards,
Diana Koster
Laetitia P - Apr 2016
Overall rating
Te veel vragmotors gebruik die ligging en geriewe baie beperk.
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Too many trucks use the location and facilities very limited.
No full DStv and cleanliness can be looked at, soap dishes dirty.
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Wagon Wheel Country Lodge 's response
Dear Laetitia,
Thank you for your guest comment. I apologize for the DStv not giving you all our channels that we offer. We will attend to your comments with housekeeping.
Thank you for your time.
Kind regards,
Diana Koster
Annamia V - Jan 2016
Overall rating
Die plek lyk oud en moeg.
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The place looks old and tired.
If it wasn't for other options not being available at that time of year, I wouldn't have booked.
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Felicia S - Dec 2016
Overall rating
Restaurant baie goed. Nie alle kamers het lugverkoeling soos geadverteer nie.
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The restaurant was excellent. Not all rooms have air-cons as advertised.
The website indicated that all the rooms had air-cons, but that wasn't the case. The restaurant is excellent. The budget rooms are extremely small and hot.
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Wagon Wheel Country Lodge 's response
Dear Felicia,
Thanks so much for your guest review. All our standard, deluxe and self-catering rooms have air-conditioners and TV's. Only the budget economy rooms do not have air-conditioners and TV's, they have ceiling fans. Thank you for making mention of our restaurant and that you found this good. Next time you visit please try one of the standard or deluxe rooms.
Thank you for your comments.
Diana Koster
Reuben J - Oct 2016
Overall rating
Goed geleë, akkommodasie was basies, maar skoon. Ander gaste tot laat in die nag geskree en geraas, sleg as mens volgende oggend moeg moes opstaan om verder te reis.
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Good location, basic accommodation, but clean. Other guest made noise until late at night - not nice when you have to get up early the next day and continue your journey.
Good location, basic accommodation, but clean. Other guest made noise until late at night - not nice when you have to get up early the next day and continue your journey.
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Wagon Wheel Country Lodge 's response
Dear Reuben,
Thank you for taking the time to comment on your stay with us at Wagon Wheel Country Lodge. I do apologise for the noise as the touring school group arrived late that night and the night security did try to quieten them down. I hope that you will visit us again next time and try our newly revamped deluxe rooms.
Thank you again,
Diana Koster
Kiova E - Dec 2016
Overall rating
Ry verby en slaap eerder by 'n ordentlike plek wat jou diens en waarde vir jou geld kan bied. Kos is smaakloos.
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Drive by and sleep instead at a decent place that can offer you service and value for money. Food is tasteless.
Food tasteless. Staff unhelpful. Doesn't feel welcome at all. Virtually no water. Lots of other decent places in town.
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Wagon Wheel Country Lodge 's response
Dear Kiova
Thank you for your review on your recent stay at Wagon Wheel. I am sorry you were unhappy and did not enjoy our restaurant food and found the staff unfriendly. I am sad to hear this as we have only received good comments on the food, friendly staff and clean rooms.
Thank you for your review
Kind regards
Management.
Johan J - Dec 2016
Overall rating
Baie 'overpriced' vir die tipe akkommodasie.
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Very overpriced for the type of accommodation.
The pictures on the internet did not reflect the accommodation we stayed at at all. There wasn't even a kettle in the room so we could utilise the coffee. However, the staff at the bar were friendly and the service good. But I would not return as the price was not worth it.
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Wagon Wheel Country Lodge 's response
Dear Johan
Thank you for your review on the budget Economy room you booked at Wagon Wheel. I am sorry you felt this to be overpriced at R 300.00 per person sharing. All our rooms at Wagon Wheel are equipped with coffee-making facilities as we provide this in all our rooms together with a kettle. Our intention is not to mislead our guests in posting pictures that are not what is offered, we trust that a guest books what they require and for the price they are happy to pay. All our rooms are advertised on our website together with about 65 pictures of our rooms. We have so may types of rooms from our beautiful newly revamped room and bathroom (Deluxe Room) to Standard, Self-Catering, Backpackers and the Economy room that you booked.
Thank you for making mention of our friendly barman and good service. Should you consider staying at Wagon Wheel again please book a Deluxe or Standard rooms.
Kind regards,
Diana
Anonymous Guest - Jun 2016
Overall rating
Not very impressed.
The assigned room was pathetic. After complaint they offered a better room, but there was a lot of noise from workers and again a lot of noise early in the morning. Maybe a better choice for men, but I as a woman was just uneasy. However, no one bothered me except for the noise.
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Deon P - May 2016
Overall rating
Nie vir ons nie.
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Not for us.
The room looked neglected. Because there were only a few guests, the restaurant was closed. It's too close to the highway, so the traffic noise was a nuisance.
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Wagon Wheel Country Lodge 's response
Dear Deon,
Thank you for your guest review. I am sorry to hear you were not happy with your room. The day of your booking was a very quiet night and reception contacted all the guests that were booked, to ask if they were going to make use of the restaurant and if they said, no, the restaurant was closed. This happens very seldom in a year.
Thank you again for your comments.
Kind regards,
Diana Koster
Annina C - Dec 2016
Overall rating
Swak.
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Weak.
The most horrible place and service delivery ever. It was 45°C and I booked the room but not even the fan was turning properly and couldn't be told to go faster at all. The room was also very dirty. I then asked the manager for another room and unfortunately there was none. I then badly asked for part of my money back so that I could find and pay for a livable room for our family, which they refused.
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Wagon Wheel Country Lodge 's response
I am sorry you were not happy with the economy budget room you booked. The economy rooms only have ceiling fans. Our standard and deluxe rooms have air conditioners. We would gladly have assisted you in changing rooms but unfortunately, we were fully booked.
Apologies again that you were unhappy.
Kind regards,
Management
Elbie K - Dec 2016
Overall rating
Teleurgesteld
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Disappointed.
The pictures on the website does not accord with the reality. Very disappointed with the unprofessional service. On arrival we were told that the coffees etc. will be brought to us once the kitchen opens, and at this stage we had a long 7 hour journey behind us, we were tired and warm. Then we got a room that stinks, and another that has a warn out mattress. By dinner time, we asked again of we can get the coffee and teas, and then the guy at reception decided to argue with me about it. This guy also confirmed there is an aircon in the dining room, so we decided to sit inside. When I asked the waiter if the aircon was on, he told me it was broken an can only blow warm air. After dinner, and having to drink my Appeltizer from the can because the barman forgot to bring me a glass with ice, despite my repeated requests, I had to pay my bill with another waiter as ours had disappeared. I reported the broken aircon, and again the guy decided to argue with me. Finally we were in our room, relaxed, when there was a knock on the door, it was our waiter, accusing us of not having paid our dinner bill! You can find much better places, at better rates. I suggest TravelGround goes there to see this place.
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Wagon Wheel Country Lodge 's response
Dear Elbie
Thanks for your review and for taking the time to write. I apologise for the coffee and tea issue. We have had unbelievable heat that not even the air-cons can cope with the high temperatures. We have attended to the restaurant aircons. I apologize for your unpleasant stay.
Kind regards
Management.
Ferdi S - Dec 2015
Overall rating
Jou een-stop verblyf in Beaufort Wes.
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Your one-stop accommodation in Beaufort West.
Old buildings that are very neat and comfortable. Rooms are just what you need with all the amenities. Wasn't it nice to pack up on a 40C summer day and enjoy a cold drink in the bar. The restaurant's menu makes you not know what to choose, but unfortunately the lamb shank was the best in the country. Warm Karoo friendliness the owner chats with you if he knows you.
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Kevin U - Dec 2015
Overall rating
Uitstekend!
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Outstanding!
Nice place near N1. Friendly service and clean rooms.
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Almarie M - Jun 2015
Overall rating
Puik oornagverblyf.
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Great overnight stay.
We slept over in a self-catering unit. The unit has everything you need. Very neat and clean.
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Wagon Wheel Country Lodge 's response
Dear Almarie
Thank you so much for taking the time to review your stay with us at Wagon Wheel. We appreciate hearing from our clients. I am so pleased you were happy with our self-catering unit. We have improved them even more since your stay by adding air-conditioners and flat screen 32 inch TV's with SABC and select TV channels.
I hope that you will visit us again in the not too distant future. Thank you once again for your positive feedback.
Kind regards,
Diana Koster
Albert W - Apr 2015
Overall rating
Baie lekker!
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Very nice!
Only slept there one night. Nice meal at the restaurant.
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Wagon Wheel Country Lodge 's response
Dear Albert Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to her you were happy with your stay and that you had a good nights sleep and that you were happy with your meal in our restaurant. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading. Thank you again for your positive comment, it really means alot to us as we strive to offer our guest the best possible overnight stay. I hope that you will visit us again in the not too distant future. Kind regards Diana Koster
Sanet M - Mar 2015
Overall rating
Baie goed geleë
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Very well located
Pet friendly and the food in the restaurant is delicious!
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Wagon Wheel Country Lodge 's response
Dear Sanet,
Thank you so much for your positive feedback on your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and that you especially enjoyed your meal in our restaurant. It means so much to us when we hear good feedback as we strive to offer our guests the best possible stay at the most affordable rates.
Please do visit us again in the not too distant future.
Thank you once again,
Diana Koster
Anna W - Apr 2015
Overall rating
Ondergemiddeld.
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Below average.
The staff was great. The room is old and smells musty. The Ricoffy was horrible! We had room 8 and everything was very neat and clean but it smelled horrible. It smelled like rotten carpets. The room was very small and I had to try to make my way around the desk in the corner. There was about 20 cm of space between the corner of the bed and the desk. The bath water was about lukewarm on a fairly cold evening. Only Ricoffy was available so we drove early without coffee or a bath. The staff were great but Wagon Wheel Country Lodge needs a "facelift", it looks old and even the shade netting in front of the windows is starting to fray. My business deals with many of the resorts including Forever Resorts and their (Wagon Wheel) standard was really below average. In fairness I must say that R590 can probably only buy you so much.
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Wagon Wheel Country Lodge 's response
Dear Annetjie
Thank you for taking the time and trouble to review your stay at Wagon Wheel. I am sorry you were not happy with so much and even the shade cloth overhangs outside your room. Your comments have been noted and we will see to them. We continue to "facelift" the establishment and we are please to let you know that from a zero star we were awarded the 2nd year in a row with a 3 star grading. We strive to offer our guests the best possible accommodation at the best possible rates. Please do visit us again and book one of our deluxe rooms that are bigger, and have new air conditioners and new flat screen 32 inch TV's and we have hopefully completed the new bathrooms. We offer a wide variety of accommodation, catering for all price brackets and we trust that a guest books what they are looking for.
Thank you again,
Diana Koster
Susan T - Mar 2015
Overall rating
Netjies, skoon en basies.
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Neat, clean and basic.
Find real value for money but our shower head didn't work. It couldn't hook anywhere. We were not told in advance that it was a hand shower, but even then its use is very restrictive.
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Wagon Wheel Country Lodge 's response
Dear Susan,
Thank you for your feedback, we appreciate and note all our guest comments. I am so happy you thought it was good value for money as this is what we strive to do for our guests is give them the best possible accommodation at the best possible rates. We are in the process of revamping our bathrooms starting with the deluxe rooms in January 2016. Once they are complete we will attend to the standard rooms and replace the hand held showers in the bath.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Lacia V - Nov 2015
Overall rating
Vriendelike personeel en netjiese verblyf.
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Friendly staff and neat accommodation.
Ideal for sleeping halfway between Bloemfontein and the Cape. Affordable accommodation.
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Wagon Wheel Country Lodge 's response
Thank you for your positive review and for taking the time to comment on your stay with us at Wagon Wheel Country Lodge. We hope to see you again in the not too distant future.
Helen G - Mar 2015
Overall rating
Die verblyf was skoon en netjies, die staf is baie vriendelik en behulpsaam. Lekker oornagplek wat ek met graagte aanbeveel en weer sal gebruik.
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The accommodation was clean and tidy, the staff are very friendly and helpful. Nice place to stay that I would happily recommend and use again.
Our short overnight stay was comfortable, bedding is of very good quality, crisp and clean. The garden is beautifully maintained and it was nice to relax in it after our long journey. The only criticism I could make was that the patties of the burgers we ate were not very tasty. The dining room is beautiful and also very clean and the staff very friendly. We will definitely spend the night there again and recommend the resort to our family and friends.
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Wagon Wheel Country Lodge 's response
Dear Helen,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I have spoken to our butcher and asked him to attend to the burger patty and he assured me he would.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Telani G - Dec 2015
Overall rating
Voldoende vir oorslaap.
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Sufficient for overnight stay.
Rooms are neat with good service.
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Wagon Wheel Country Lodge 's response
Thank you Telani for your positive review, it is much appreciated and we hope to see you again in the not too distant future.
Mike R - Sep 2015
Overall rating
Whilst the lodge is largely wheelchair friendly, the shower was not usable with a wheelchair.
Read moreWagon Wheel Country Lodge 's response
Dear Mike,
Thank you for taking the time to let us know how we can improve our facility to be wheelchair friendly, we are in the process of putting a sliding door in the bathroom so that the shower is accessible with a wheelchair. Very pleased that you were happy with your meal and we look forward to having you stay with us in the future again.
Kind Regards,
Janet
Div L - Mar 2015
Overall rating
Alles wat nodig was vir oorslaap op pad na Kaapstad. Personeel baie behulpsaam en vriendelik!
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Everything that was needed for an overnight stay on the way to Cape Town. Staff very helpful and friendly!
Nice place for the overnight tourist. Everything was clean and prices reasonable. Staff friendly and very helpful.
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Wagon Wheel Country Lodge 's response
Dear Div,
Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to hear you were happy and that you found our staff to be helpful and friendly and your room clean and affordable. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading.
Thank you again for your positive comment, it really means a lot to us as we strive to offer our guest the best overnight stay.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Schalk S - Feb 2015
Overall rating
Slegs een nag oorgeslaap op pad Kaap toe.
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Only stayed one night on the way to Cape.
The bedding was of very good quality, neat and clean, but the bathroom needs a lot of attention. Breakfast was good.
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Wagon Wheel Country Lodge 's response
Dear Schalk
Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to her you were happy with the quality of our bedding and the cleanliness of our rooms. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading.
Thank you again for your positive comment, it really means alot to us as we strive to offer our guest the best possible overnight stay. I hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster
Lida H - Jan 2015
Overall rating
Aanvaarbaar.
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Acceptable.
Service is great, food was delicious and the people very hospitable. They advertise an air conditioner and fan, but neither works. There was a musty smell in the duplex like something that got wet and then stood. But the place was clean and tidy.
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Wagon Wheel Country Lodge 's response
Dear Lida,
Thank you so much for your positive feedback on your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and that you especially enjoyed your meal in our restaurant and found our service good and duplex clean and neat. It means so much to us when we hear good feedback as we strive to offer our guests the best possible stay at the most affordable rates. We installed new carpets in Duplex in November of 2014 so its not possible that we had just done a carpet clean in that unit. Thank you for mentioning this, Management has noted it and will attend to the problem.
Please do visit us again in the not too distant future. Next time try our 5 bedded self-catering units, they are beautiful with double bed, single bed and double bunk and crisp white bedding, tiled floors, flat screen TV, new air conditioners and ceiling fan - SC 44 and SC 45.
Thank you once again for your review,
Diana Koster
Berni L - Dec 2015
Overall rating
Gawe diens.
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Great service.
Rates and air conditioning can be upgraded.
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Tinus R - Mar 2015
Overall rating
Ligging en diens uitstekend.
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Location and service excellent.
The bathrooms could certainly be upgraded, although they are spotless, they are old and don't look that good anymore.
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Wagon Wheel Country Lodge 's response
Dear Tinus,
Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comments. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading. Thank you again for your positive comment, it really means a lot to us as we strive to offer our guest the best possible overnight stay. I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Anonymous Guest - Dec 2015
Overall rating
Peet V - Jan 2015
Overall rating
Aanvaarbaar, goeie oornagverblyf is wat belangrik is.
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Acceptable, good overnight accommodation is what is important.
As mentioned above, this is very acceptable considering that it only serves as a sleepover event. During the summer the air conditioning is important etc. General impression is that the room is tidy and everything one needs is available.
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Wagon Wheel Country Lodge 's response
Dear Peet,
Thank you so much for your positive feedback on your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and that you understand we are an overnight sleep over and that you were happy with your room and found it to be adequate . It means so much to us when we hear good feedback as we strive to offer our guests the best possible stay at the most affordable rates.
An air-conditioner is a must in the hot Karoo months and we have started replacing air-cons and flat screen 32 inch TV's in our deluxe rooms. We commence with our deluxe bathroom revamp in January 2016 which will make even a big difference to those rooms.
Please do visit us again in the not too distant future.
Thank you once again.
Diana Koster
Wynand B - May 2015
Overall rating
Lekke!
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Leaks!
It was a nice place to sleep over for one night to make the road to the Cape a little shorter.
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Ryan O - Jun 2015
Overall rating
Skoon, netjies en billik geprys.
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Clean, tidy and reasonably priced.
Clean and tidy and pleasant accommodation conditions.
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Wagon Wheel Country Lodge 's response
Dear Ryan
Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge. We are so pleased that you were happy with your stay. We strive to offer our guests the best possible accommodation at the best possible rates.
We continue to upgrade and revamp with the next being the deluxe bathrooms in January 2016. We have already started up-grading our TV's (32 inch flat screen) and air conditioners and will continue with those in January
We hope to have you stay with us again in the not too distant future.
Thank you once again for your positive review.
Diana Koster
Koba K - Apr 2015
Overall rating
Ruimte vir verbetering.
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Room for improvement.
Even though we found gaps, we see it as room for improvement and would definitely like to spend the night there again. Equipment such as the TV is outdated and the amount of coffee/sugar/milk put out is too little. The room had probably been standing there for a long time and was stuffy. Linen very clean.
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Wagon Wheel Country Lodge 's response
Dear Koba
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We have noted your comments and we are pleased you though we were a good overnight facility and that our bedding was of a good quality. Our market is for a convenient and affordable overnight, catering for various types of accommodation from deluxe, standard, economy, self-catering, backpacker and a caravan park. We allocate at check in at our reception a coffee pack for the number of guests sleeping in the room which includes 1 x coffee, 2 x sugar, 1 x powder milk and a plastic stirrer. Any guest needing tea or more coffee we accommodate them. We start upgrading all our deluxe room bathrooms in January 2016 which will make a big difference to those rooms as does the new air conditioners and flat screen TV's that we have already installed. Please visit us again and come and look at the continued upgrading we are doing to offer our guest the best possible accommodation at the most affordable rates. Thanking you once again for your feedback, Diana Koster
Erika H - Dec 2015
Overall rating
Baie klein kamer.
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Very small room.
Rooms are very small and you feel crammed in. Not value for money at all.
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Eunice G - Dec 2015
Overall rating
Skaars goed genoeg om by oor te slaap.
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Hardly good enough to sleep on.
We were moved from room at 9 o'clock in the evening because they made a mistake with the placements. TV did not work and the freezing cold air conditioner made terrible noise. The toilet brush was hanging in the toilet when we got there. Bathroom is in urgent need of renovation.
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Beate L - Dec 2015
Overall rating
Teleurstellend.
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Disappointing.
Hopelessly overpriced for what you get. Kettle was broken with no coffee, tea etc. not. Shower curtain moldy. Rooms are very small and cramped. Good enough to just stay overnight, but price definitely needs to be adjusted.
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Louis A - Dec 2015
Overall rating
Dit was netjies, maar definitief nie waarde vir wat jy betaal nie.
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It was neat, but definitely not value for money.
It was neat, but definitely not value for money. The rooms also lack a small refrigerator and microwave oven.
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Tania V - Oct 2015
Overall rating
Ek het meer verwag.
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I expected more.
Staff were very friendly and helpful. Was disappointed in the quality of room though. Tiny room with bunk beds for 2 teenagers and double bed for parents. Bedding clean but everything very basic. Bathroom door could not close. Hear the traffic all night on the N1. If you just want to lay your head down for a few hours that's enough. Meals were also very basic. I will not visit again.
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Wagon Wheel Country Lodge 's response
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge and I am sorry you did not find it met your expectations. We have noted your comments. Thank you very much
Hennie S - Jul 2015
Overall rating
Kamers onpersoonlik en baie koud in die winter.
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Rooms impersonal and very cold in winter.
Good overnight facility. Trucks running on the N1 are disturbing at night. There is only 1 bag of coffee provided with one milk powder and no tea. The bathroom has a shower over bath which wastes a lot of water. Bedding very nice and neat. Parking place safe.
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Wagon Wheel Country Lodge 's response
Dear Hennie
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We have noted your comments and we are pleased you though we were a good overnight facility and that our bedding was of a good quality. Our market is for a convenient and affordable overnight, catering for various types of accommodation from deluxe, standard, economy, self-catering, backpacker and a caravan park. We allocate at check in at our reception a coffee pack for the number of guests sleeping in the room which includes 1 x coffee, 2 x sugar, 1 x powder milk and a plastic stirrer. Any guest needing tea or more coffee we accommodate them. We start upgrading all our deluxe room bathrooms in January 2016 which will make a big difference to those rooms as does the new air conditioners and flat screen TV's that we have already installed. Please visit us again and come and look at the continued upgrading we are doing to offer our guest the best possible accommodation at the most affordable rates.
Thanking you once again,
Diana Koster
Jacques R - Dec 2015
Overall rating
Nie waarde vir geld nie.
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Not value for money.
The unit was very cramped and very basic. The air conditioning did not work. The photos on the website are not a good reflection of the room. The unit is supposed to accommodate 4 people, but is actually only suitable for two adults. I wouldn't pay more than half the price for similar accommodation.
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Rika V - Oct 2015
Overall rating
Die advertensie is misleidend.
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The ad is misleading.
The advertisement promises you a beautiful room with air conditioning and a TV, but in reality the "air conditioning" is actually a fan in the wall hidden behind cupboard doors and you cannot control the temperature or even the speed. So that was probably the biggest disappointment for me. The TV only has SABC channels and one movie channel which only works at certain times with a snowy screen. The remote didn't work either. The restaurant also has no variety at all and what you do get is not at all the quality I would want to pay for in the future.
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Wagon Wheel Country Lodge 's response
Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and am please to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue again in January replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. Our restaurant is very popular for it variety, a la carte menu of our Karoo specialities like whole lamb shanks, lamb neck, grilled lamb chops, chicken schnitzels, half baby chickens, bobotie, steaks, hamburgers, pizzas, salads and a kiddies menu. The only options we do not have is fish and pork due to our location and a access to regular fresh supply. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading. Our advertising is exactly what we offer where we cater for various rates and trust that a guest books what they expect and require. We have deluxe, standard, economy, self-catering, backpacker rooms and a caravan park.
Martin B - Oct 2015
Overall rating
Aaklig.
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Horrible.
Maybe the single rooms are better, but the duplex was awful.
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Wagon Wheel Country Lodge 's response
Thank you for taking the time to review your stay in the duplex 7 sleeper self-catering unit. I am sorry it did not meet your standard. This unit was re-carpeted, painted, new bathroom, new kitchen with oven, curtaining and fitted with crisp white bedding. It is a very popular unit for our regular customers.
Hettie B - Dec 2014
Overall rating
Great
Wagon Wheel Country Lodge 's response
Dear Hettie,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so pleased you enjoyed your stay and found it suitable and friendly.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Heloise V - Dec 2014
Overall rating
Dit was goeie waarde vir geld!
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It was good value for money!
See the stars below.
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Wagon Wheel Country Lodge 's response
Dear Heloise
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units. Those rooms we have completed has made a big difference. We start revamping the deluxe room bathrooms in January 2016.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Marié S - Dec 2014
Overall rating
Was goed geleë.
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Was well located.
Was well located and very nice and clean.
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Wagon Wheel Country Lodge 's response
Dear Marie
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for awarding us 5 starts for value for money, customer service, Cleanliness, Location and security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units. Those rooms we have completed has made a big difference. We start revamping the deluxe room bathrooms in January 2016.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Saamiah S - Dec 2014
Overall rating
Very pleasant and neat
Wagon Wheel Country Lodge 's response
Dear Saamiah,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. The big swimming pool is very popular over the hot summer months as its size keeps the water nice and cold. Always a pleasure for children to enjoy. I am so pleased you were happy with the cleanliness of your room and good service. Thank you for mention on the fridge, we only have fridges in our self-catering rooms and i will look into maybe installing some in the deluxe rooms for those guests that need to keep things cold.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Kobus S - Dec 2014
Overall rating
Netjies, vriendelik, rustig.
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Neat, friendly, quiet.
Reception and accommodation are great.
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Wagon Wheel Country Lodge 's response
Dear Kobus,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room and you noticed the reception friendliness.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Annelie V - Dec 2014
Overall rating
Die verblyf was aangenaam, diens goed en die kos lekker.
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The stay was pleasant, the service good and the food delicious.
It was peaceful and nice, the people were very friendly and helpful. The location was good and we found it very pleasant, we would just like to see the bathroom upgraded.
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Wagon Wheel Country Lodge 's response
Dear Annelie,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you enjoyed your meal in our restaurant and found the staff to be friendly and helpful and the air conditioner very useful.
Thank you for mention on our bathrooms. I am pleased to let you know we start with the deluxe room bathrooms up-grade in January 2015.
We have already started replacing the air conditioners with a split unit and also replaced the TV's with 32 inch flat screens. This improvement has made a big difference to these rooms and the bathroom upgrade will make them even better. I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Kristel S - Oct 2014
Overall rating
Baie goeie diens, netjies en mooi.
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Very good service, neat and beautiful.
Very good service, friendly reception and very beautiful.
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Wagon Wheel Country Lodge 's response
Dear Kristel,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you mentioned our friendly reception and found our facility good value for money and gave us a 5 star rating as well as the cleanliness and location. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units in our deluxe rooms.
We start revamping the deluxe room bathrooms in January 2016.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Christo N - Dec 2014
Overall rating
Baie lekker, baie dankie!
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Very nice, thank you very much!
Nice place to sleep! Swimming pool makes the long road's dust wash off quickly!
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Wagon Wheel Country Lodge 's response
Dear Christo,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. The big swimming pool is very popular over the hot summer months as its size keeps the water nice and cold.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Leonie E - Jan 2014
Overall rating
'n Pragtige, rustige slaapplek na 'n lang dag op die pad en vriendelike diens as bonus.
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A beautiful, peaceful place to sleep after a long day on the road and friendly service as a bonus.
Wagon Wheel Country Lodge is the ideal overnight facility after a long day on the road. Our "Deluxe" room was clean and tidy and adequately furnished. The air conditioner made a big difference to the 32 degree Karoo heat. We slept soundly and Reception was standing by to receive our key when we hit the road again at 4am.
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Marius E - Dec 2014
Overall rating
Net wat ons nodig gehad het.
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Just what we needed.
Can see they are upgrading accommodation. Looks very neat outside, although units inside still look a bit old. But still good value for money, neat and clean.
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Wagon Wheel Country Lodge 's response
Dear Marius,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units in our deluxe rooms. We start revamping the deluxe room bathrooms in January 2016.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Dewald V - Oct 2014
Overall rating
Gerieflik, as jy net wil oornag.
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Convenient, if you just want to stay overnight.
Nice, clean and comfortable if you just want to spend the night. Service is very good.
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Wagon Wheel Country Lodge 's response
Dear Dewald,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units. Those rooms we have completed has made a big difference. We start revamping the deluxe room bathrooms in January 2016.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Jd V - Oct 2014
Overall rating
Dit was baie netjies.
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It was very neat.
The place is very clean and tidy. We also had a very nice meal with them.
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Wagon Wheel Country Lodge 's response
Dear J.d Van Deventer,
Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money with a five start rating, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units in our deluxe rooms. We start revamping the deluxe room bathrooms in January 2016. I am pleased to hear you enjoyed your meal in our traditional Karoo Restaurant.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Viv B - Dec 2014
Overall rating
Well situated, but the room was very small, hot and a few things were in need of repair.
Wagon Wheel Country Lodge 's response
Dear Viv,
Thank you so much for your feedback on your stay at Wagon Wheel Country Lodge. I am sorry you had to eat somewhere else the night you visited us. I take it you stayed on one of the 3 very full busy nights of December where we did a buffet dinner. We do not normally switch to buffet and only did it to try and assist the speed up of our kitchen with the volume of people eating on those nights. We normally have an a la carte menu which ranges from burgers,schnitzels, pizza, steak, lamb shanks, lamb neck and 1/2 baby chickens and prices vary from R75 to R160 depending on your order Please accept my apologies. Thank you for noticing and mentioning the friendly and helpful staff and that your room was to your expectations. I am please to advise that we have started with the up-grade of our air conditioners to new split unit and also the TV's to 32 inch flat screens where we have SABC 1, 2, 3, kyk net and select DSTV channels.
Thank you once again and I hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster
Patricia K - Dec 2014
Overall rating
The room and service provided were good
Wagon Wheel Country Lodge 's response
Dear Patricia,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so glad you had a good stay. Management has attended to the plumbing in the room you stayed in. I am pleased to advise we start up-grades in our deluxe room bathrooms in January 2016.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Pierre M - Apr 2014
Overall rating
Goed.
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Well.
See the stars below.
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Wagon Wheel Country Lodge 's response
Dear Pierre,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Gerda J - Mar 2014
Overall rating
Goed.
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Well.
See the stars below.
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Wagon Wheel Country Lodge 's response
Dear Gerda,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Roelf K - Sep 2014
Overall rating
Aangenaam.
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Pleasant.
Seeing that the area receives so little rainfall, why not replace baths with showers?
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Wagon Wheel Country Lodge 's response
Dear Roelf,
Thank you for taking the time to review your stay at Wagon Wheel. We appreciate your comments and wish to advise that we start the bathroom revamp in January 2016 where we will be replacing baths with showers in some of the rooms.
Hope you will visit us again to see more improvements
Kind regards,
Diana.
Margo S - Apr 2014
Overall rating
Eenvoudig, en geen probleme nie, maar sal iets anders volgende keer probeer.
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Simple, and no problems, but will try something else next time.
It was just too simple for us.
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Wagon Wheel Country Lodge 's response
Dear Margo
Thank you for taking the time a trouble to review your stay with us at Wagon Wheel Country Lodge. We appreciate your honesty.
Kind regards,
Diana
Esther M - Dec 2014
Overall rating
Service at the restaurant was poor and the food was not well prepared.
Wagon Wheel Country Lodge 's response
Dear Esther,
Thank you for taking the time and trouble to review your stay at Wagon Wheel Country Lodge and for your valuable input. We have replaced a lot of the shower heads that were giving problems due to calcification from our brak water. We have installed the air pressure shower heads and installed a water softener on our main water supply. This has helped a great deal in preventing the hols calcifying and it has also saved on our element in our geysers.
I apologize for the for the poor service your received in our restaurant and that you were not happy with your food. I will look into this and make sure it is attended to.
I hope that you will visit us again in the not too distant future to see the changes and up-grades we continue to do on a daily basis.
Thank you again,
Diana Koster
Andre V - Nov 2014
Overall rating
Die kamers is nie smaakvol nie.
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The rooms are not tasteful.
The rooms are not tasteful. It's full of cockroaches, grasshoppers and crickets. The one room only has a shower in the tub, so you have to physically get into the tub to shower.
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Wagon Wheel Country Lodge 's response
Dear Andre,
Thank you for your review. We have noted your comments and will attend to them. I am not quite sure which room you stayed in but assure you we service and clean all our rooms daily. We will be revamping some of our bathrooms in January 2016 and will either remove the baths and replace with a shower.
Thank you again.
Diana Koster
Allister W - Dec 2013
Overall rating
Good
Wagon Wheel Country Lodge 's response
Dear Allister,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for the wonderful 5/5 rating for value for money, service, cleanliness, location and security. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Brett H - Dec 2013
Overall rating
Good stay
Wagon Wheel Country Lodge 's response
Dear Brett,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. You are a hospitality guests dream. Thank you for the wonderful 5/5 rating for service, cleanliness, location, value for money and security. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.
I hope that you will visit us again in the not too distant future.
Anneli K - Dec 2013
Overall rating
Lekker oornagplek om verder te ry die volgende dag.
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Nice place to stay overnight to drive on the next day.
Would recommend to anyone looking to stay the night after a long day of driving! Delicious food and atmosphere!
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Wagon Wheel Country Lodge 's response
Dear Anneli,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. You are a hospitality guests dream. Thank you for the wonderful 5/5 rating for service, cleanliness and security. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.
I hope that you will visit us again in the not too distant future.
Kind regards Diana Koster
Gideon S - Dec 2013
Overall rating
Baie gemaklik en gerieflik.
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Very comfortable and convenient.
One problem was that the hot water pressure was very low. One can hardly take a shower. The shower head was broken.
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Wagon Wheel Country Lodge 's response
Dear Gideon,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge. We have noted your comments and will attend to the problem. Please accept my apology for the pressure and shower head
Kind regards,
Diana Koster
Ilyn S - Dec 2013
Overall rating
Verblyf was netjies en skoon, en ons kon ons hondjie saamneem.
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Accommodation was neat and clean, and we could take our dog with us.
Appreciate the fact that animals are allowed. Everyone around us had their dogs there and for that reason I would highly recommend them. Our animals are like children and we appreciate it when other people feel the same as we do.
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Wagon Wheel Country Lodge 's response
Dear Ilyn,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your stay and that you awarded us a 4/5 for value, service, cleanliness, location and security.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Joan M - Dec 2013
Overall rating
Stil en rustig oorgebly.
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Remained quiet and peaceful.
See the stars below.
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Wagon Wheel Country Lodge 's response
Dear Joan,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for the rating, I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Steph P - Dec 2013
Overall rating
Daar was nie water om te stort nie.
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There was no water to shower.
The room was pleasant, but we didn't have water to shower in, probably due to the water shortage in the area.
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Sonet E - Dec 2013
Overall rating
Baie basiese akkommodasie, maar waarde vir geld.
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Very basic accommodation but value for money.
See the stars below.
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Wagon Wheel Country Lodge 's response
Dear Sonet,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.
I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Talita F - Dec 2013
Overall rating
Lekker rustig.
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Nice and quiet.
Pool, bar and sleeping facilities were comfortable, clean and tidy. Comfortable 'halfway house'.
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Wagon Wheel Country Lodge 's response
Dear Talita,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for the wonderful 5/5 rating for service. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.
I hope that you will visit us again in the not too distant future.
Kind regards Diana Koster
Steven F - Dec 2013
Overall rating
Geen probleem met Wagon Wheel.
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No problem with Wagon Wheel.
We really enjoyed our stay at Wagon Wheel.
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Wagon Wheel Country Lodge 's response
Dear Steve,
Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room. I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Gustav K - Dec 2013
Overall rating
Die kamer was skoon, maar die badkamergeriewe kan baie verbeter word.
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The room was clean, but the bathroom facilities could be improved a lot.
The accommodation was clean, but the bathroom facilities could be improved a lot. The shower head was not working properly.
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Wagon Wheel Country Lodge 's response
Dear Gustav,
Thank you for taking the time to review your stay at Wagon Wheel. We have noted your comments. We start the bathroom revamp in January 2016 with the deluxe rooms first and work our way down to the standard rooms.
I hope you will visit us again to see the continued changed we are doing on a daily basis
Diana Koster
Tjaart F - Dec 2013
Overall rating
Kamers is netjies, maar klein.
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Rooms are neat, but small.
Everything was well arranged, but we had to wait a long time for food in the restaurant and the food was not as ordered. Breakfast was also nice.
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Wagon Wheel Country Lodge 's response
Dear Tjaart,
Thank you for the review. I have noted your comments and will look into the restaurant being slow and order not as you ordered. Please accept my apology in this regard.
Diana
André F - Dec 2013
Overall rating
Skoon en netjies, maar die diens kan beter.
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Clean and tidy, but the service could be better.
For what you pay, you expect more.
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Wagon Wheel Country Lodge 's response
Dear Andre,
Thank you for taking the time to review your stay. I am sorry you were not happy with your stay and that you felt more was needed for what you paid for.
We cater for all price brackets from our deluxe, standard, economy, self-catering and backpackers and we trust that guests book what they expect. Kindly note in our description we mention what each room has and pictures. I do apologise if we let you down.
Many thanks and I hope you will visit us again
Diana Koster.
Adrinette M - Dec 2013
Overall rating
Die verblyf was regtig baie basies.
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The accommodation was really very basic.
For the overnight stay rate, one expects at least a coffee and sugar packet. There were also no teaspoons available.
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Wagon Wheel Country Lodge 's response
Dear Adrinette,
Thank you for your review, I appreciate the time you took to do this and bring to our attention. My apology that you did not receive a coffee pack as we supply this to all our rooms on a daily basis. I have taken this up with housekeeping to make sure it does not slip again.
Many thanks for your comment.
Diana
- Capacity: 142 people
- All ages welcome
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Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: N1 Beaufort West, Beaufort West, 6970, Western Cape
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TGCSA rating:
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