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Westend House

13 reviews
Self Catering

Reviews

4.6/ 5

Based on 13 reviews

Excellent
Cleanliness
4.3
Location
4.8
Value for money
4.5
Service
4.6
Safety
4.8
Anica T
Short stay ⋅ With partner
5.0
Mar 2024

Just an excellent experience. Had a great stay in the beautiful apartment. Everything you need and walking distance from Kleinemonde shop and beach. Beautiful view from the room and on the deck.

Net 'n uitstekende belewenis. Heerlik gebly in die pragtige woonstel. Alles wat nodig is en stapafstand van Kleinemonde winkel en strand. Pragtige uitsig uit die kamer en op die dek.

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Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Hannes B
Short stay ⋅ With partner
5.0
Nov 2022

Breathtaking place. We were welcomed by Karin, what a personality, we felt right at home from the start. Safety is top priority here, we stayed in the apartment, and I really miss the shower in the master bedroom. I could still do my work, and go for a walk on the beach, it was nice to stay in a small place, and there was no one near us, I don't know who enjoyed it the most, the wife, dogs or me. Queries I had were dealt with quickly by Anja and Karin, and feedback was prompt. Anja, in my opinion, you have a gem here. We will book in the upper part next time, the view is just breathtaking.

Asemrowende plekkie. Ons was welkom geheet deur Karin, wat 'n persoonlikheid, sommer tuis gevoel van die begin af. Veiligheid is top prioriteit hier, ons het in die woonstel gebly, en ek mis die stort in die hoof slaapkamer al klaar. Ek kon nog steed my werk doen, en op die strand gaan stap, was lekker om in n plekkie te bly, en daar was niemand naby ons nie, weet nie wie het dit die meeste geniet, die vrou, honde of ek. Navrae wat ek gehad het is vinnig deur Anja en Karin hanteer, en terugvoer was spoedig. Anja in my opinie, julle het n juweel hier. Ons sal volgende keer in die boonste gedeelte bespreek, die uitsig is net asemrowend.

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Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Ronald F
Long stay ⋅ Family with teenagers
5.0
Jan 2022

Active, love nature & need VIP security. The Westend really worked for my active family, scenic jogs, walks to the beach, the beach itself fishing & canoeing in the river. The house and area have the best sunsets & sunrises. Bird watchers paradise, blue cranes, fish eagles, cape loeries, sunbirds. The house is well appointed with everything you can possibly need. Then if you have found the Kruger gold store at this place, security is superb. We particularly appreciated that we could take our min pins with. They had the best holiday. The hosts, friends of hosts close by and the helpers were so helpful. Highly recommend.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Liesl J
Short stay
5.0
Sep 2021

Absolutely fantastic. A special thanks to our hostess. She went out of her way to ensure we were comfortable. The home is amazing, great decor and completely relaxing in the most beautiful setting. Will definitely go back.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Eric R
Short stay ⋅ With partner
5.0
Jun 2021

Well fitted and comfortable place. Panoramic views and spacious house.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Etienne
Westend House

We are so pleased to hear you enjoyed your stay and that everything was to your satisfaction. We look forward to seeing you again!

Ons is so bly om te hoor jy het jou verblyf geniet en dat alles tot jou bevrediging was. Ons sien uit daarna om jou weer te sien!

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Annelise K
Short stay ⋅ With partner
5.0
Feb 2021

Relaxed, comfortable, safe, best weekend. We really enjoyed the weekend and the stay at Westend House! It's a beautiful house with beautiful views.

Ontspanne, gerieflik, veilig, beste naweek. Ons het die naweek en die verblyf by Westend House baie geniet! Dis 'n pragtige huis met pragtige uitsigte.

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Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Marnus R
Short stay ⋅ With partner
5.0
Jan 2021

Excellent stay by the river. Very lovely place to stay.

Uitmuntende verblyf by die rivier. Baie heerlike plek om te bly.

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Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Morne B
Short stay ⋅ With friends
5.0
Jan 2021

It was very nice. Beautiful view. Restful. No problems and safe. The service from the caretaker and owner was excellent. We had a great stay and will definitely want to stay there again in the future.

Dit was baie lekker. Pragtige uitsig. Rustig. Geen probleme en veilig. Die diens vanaf die opsigter en eienaar was uitstekend. Ons het baie lekker gebly en gaan beslis in die toekoms weer daar wil bly.

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Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Dorothy T
1 night stay ⋅ With partner
3.6
Jun 2021

The accommodation is well appointed with a stunning view. However the cleanliness was of concern.

Cleanliness
2.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Etienne
Westend House

Dear Dorothy, we appreciate your feedback and are sorry to hear that your experience at Westend House did not meet your expectations. We take cleanliness very seriously, and we regret that this aspect of your stay was not up to our usual high standards. Please rest assured that we have taken your feedback seriously and have implemented measures to improve the situation. We strive to provide all of our guests with a comfortable and enjoyable stay, and we hope that you will consider staying with us again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Sincerely, The Westend House Team.

Beste Dorothy, ons waardeer jou terugvoer en is jammer om te hoor dat jou ervaring by Westend House nie aan jou verwagtinge voldoen het nie. Ons neem netheid baie ernstig op, en ons is jammer dat hierdie aspek van jou verblyf nie aan ons gewone hoë standaarde voldoen het nie. Wees asseblief verseker dat ons jou terugvoer ernstig opgeneem het en maatreëls ingestel het om die situasie te verbeter. Ons streef daarna om aan al ons gaste 'n gemaklike en aangename verblyf te bied, en ons hoop dat jy dit sal oorweeg om in die toekoms weer by ons te bly. Dankie dat jy dit onder ons aandag gebring het, en ons hoop om die geleentheid te hê om jou in die toekoms beter te dien. Die uwe, Die Westend House-span.

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Justin B
Short stay ⋅ Family with young children
2.6
Mar 2021

Mixed feelings. Magnificent house in a spectacular setting. House was fully equipped and comfortable, with beautiful views. Just a pity about the housekeeping. Upswept floors. Dirty, grimy stove, microwave oven and fridge. Dirty bedding and sand in the one bed. Daddy longlegs in the other bed. Spiderwebs on the chairs. Dirty bath. Dusty windowsills. Gecko droppings everywhere. Filthy dishwashing rags and sponge. Braai area not swept. When the toilet paper ran out we asked for more and were told that only 1 roll per bathroom is provided as it is self-catering, and that we need to buy our own toilet paper. Same with the black refuse bags.

Cleanliness
1.0
Service
2.0
Location
5.0
Safety
4.0
Value for money
1.0
Etienne
Westend House

Dear Justin, I am absolutely horrified by your negative experience at Westend House. Thank you very much for bringing this to my attention privately, as I am based in Cape Town, and we have just gone through a change of house management, due to our regular manageress being unavailable due to Covid fears. As you are aware the tenants downstairs have stepped in to look after things for the moment, but clearly this is not working out. I will get a cleaning service to do a spring clean, and find out what our regular cleaner has been up to, and find a better cleaning solution. I do apologise and hope you will give us another chance in the future to meet your expectations. I hope you still managed to enjoy your stay at Westend!

Liewe Justin, Ek is absoluut geskok oor jou negatiewe ervaring by Westend House. Baie dankie dat jy dit privaat onder my aandag gebring het, aangesien ek in Kaapstad gevestig is, en ons pas deur 'n verandering van huisbestuur gegaan het, omdat ons gereelde bestuurderes nie beskikbaar is nie weens Covid-vrese. Soos u weet, het die huurders op die onderste verdieping ingespring om vir die oomblik na dinge om te sien, maar dit werk duidelik nie uit nie. Ek sal 'n skoonmaakdiens kry om 'n lenteskoonmaak te doen, en uit te vind wat ons gereelde skoonmaker besig was om te doen, en 'n beter skoonmaakoplossing te vind. Ek vra om verskoning en hoop jy sal ons in die toekoms nog 'n kans gee om aan jou verwagtinge te voldoen. Ek hoop jy het steeds daarin geslaag om jou verblyf by Westend te geniet!

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4.6/5

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Properties 1

Reviews 13

On LekkeSlaap 10 years

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13 reviews
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As Featured on Facebook
  • Capacity: 10 people
  • All ages welcome
  • Check-in: 15:00 to 19:00
    Check-out: 10:00
  • Address: 459 West River Road, Seafield, 6172, Eastern Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8911JhrPQGqBGTVzzsJNsfVOMAkyTWtBUzUQ6clkmWH1rljoGF?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R990 nowFrom R495 per night, for 2 ppl 13 5 1 5 459 West River Road Seafield 6172 Eastern Cape 021 201 8901 15:00-19:00 10:00 -33.535171836684 27.034064317791

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