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Westlake Waterfront Villa

4 reviews
Self Catering

Reviews

3.9/ 5

Based on 4 reviews

Good
Cleanliness
3.8
Location
4.3
Value for money
3.5
Service
4.0
Safety
4.0
Anonymous Guest
Short stay ⋅ Family with teenagers
3.8
Jul 2024

Cleanliness
3.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0
Maryke D
1 night stay ⋅ With partner
2.0
Mar 2024

Good service but not value for money. The service received was relatively good. The accommodation itself is not value for money at all, one can see it was worthwhile and worth money at one time, but no maintenance is done. It is also not mentioned anywhere that there is a caretaker living on the premises. The keys of doors to the outside were broken. It was not a good experience at all. We also had trouble getting keys to the residence, including controlling the automatic gate.

Goeie diens maar nie waarde vir geld nie. Die diens ontvang was relatief goed. Die verblyf self is glad nie waarde vir geld nie, mens kan sien dit was op 'n tyd die moeite werd en geld werd, maar daar word geen onderhoud gedoen nie. Daar is ook nêrens genoem dat daar 'n opsigter op die perseel woon nie. Die sleutels van deure na buite is gebreek. Dit was glad nie 'n goeie ervaring nie. Ons het ook gesukkel om sleutels na die woning te kry, insluitend die beheer van die outomatiese hek.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
2.0
Safety
1.0
Value for money
1.0
Savemore
Westlake Waterfront Villa

Dear Maryke, We thank you so much for this constructive review and apologise for the issue with the key which had broken in the slot and a replacement hadn't been done before your check-in. This issue was resolved on the afternoon of your check-out day. Our Villa has a host residing separately from guests' rooms, to provide a warm welcome, assist with lighting during load-shedding, ensure security, and cleanliness. We sincerely apologise for not highlighting this to you at check-in and on our website. Contact numbers are provided on all booking platforms to facilitate smooth communication before arrival, during check-in and throughout your stay. Thus, we apologise once again if your check-in process or access to the premises was not smooth or delayed. We appreciate you complimenting other aspects of your stay and also pinpointing areas where improvement is needed, which we have already started addressing to ensure our guests' stays are memorable. The management and owners are extending an offer for a free night stay at our 131 On Herbert Baker Boutique Hotel or Ambonnay Terrace Guest House in the Groenkloof & Waterkloof suburbs of Pretoria. We would love to host you again. Regards, Savemore Magebuza for Owners, Management and staff.

Liewe Maryke, Ons is baie dankie vir hierdie konstruktiewe resensie en vra om verskoning vir die probleem met die sleutel wat in die gleuf gebreek het en 'n vervanging nie gedoen is voor jou inklok nie. Hierdie kwessie is op die middag van jou uitklokdag opgelos. Ons Villa het 'n gasheer wat apart van gaste se kamers woon, om 'n warm welkom te bied, te help met beligting tydens beurtkrag, sekuriteit en netheid te verseker. Ons vra opreg om verskoning dat ons dit nie met die inklok en op ons webwerf aan u uitgelig het nie. Kontaknommers word op alle besprekingsplatforms verskaf om gladde kommunikasie voor aankoms, tydens inklok en regdeur jou verblyf te fasiliteer. Ons vra dus weereens om verskoning as jou inklokproses of toegang tot die perseel nie glad of vertraag was nie. Ons waardeer dit dat jy ander aspekte van jou verblyf komplimenteer en ook areas uitwys waar verbetering nodig is, wat ons reeds begin aanspreek het om te verseker dat ons gaste se verblyf onvergeetlik is. Die bestuur en eienaars brei 'n aanbod uit vir 'n gratis nagverblyf by ons 131 On Herbert Baker Boutique Hotel of Ambonnay Terrace Gastehuis in die Groenkloof & Waterkloof voorstede van Pretoria. Ons wil jou graag weer huisves. Groete, Savemore Magebuza vir Eienaars, Bestuur en personeel.

This review has been automatically translated using Google.
Zabe J
Short stay ⋅ With friends
5.0
Mar 2022

Was delicious. Christiaan was in contact with us on a regular basis. Christiaan received us generously. Everything was neat, beautiful. We had a very pleasant weekend.

Was heerlik. Christiaan was met ons in kontak op 'n gereelde basis. Christiaan het ons gulhartig ontvang. Alles was netjies, mooi. Ons het 'n baie aangename naweek gehad.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Chana S
Short stay ⋅ Family with young children
4.8
Apr 2022

Lovely spacious accommodation. Christiaan was very helpful and available. Lovely few days. Lovely, luxurious holiday destination.

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Meet your host

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4.6/5

Savemore Verified

Properties 2

Reviews 44

On LekkeSlaap 3 years

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Long Stay Special 15% off
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From R4 500
R 4 500 R 3 825
per night (sleeps 6)
4 reviews
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From R4 500
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 15:00 to 21:00
    Check-out: 10:00
  • Address: 231 Blue Crane Drive, Westlake Country and Safari Estate, Hartbeespoort Dam, 0181, North West
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAc8f95393af4cdcbd05b165f92aec3d3cc7671a4c82f19e2142e9fe14bb15cf945d65da7945bb5d64cd0fcd90fd5a78097ba8?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R4 500 nowFrom R3 825 per night (sleeps 6) 4 5 1 4 231 Blue Crane Drive Westlake Country and Safari Estate 0181 North West 021 201 8901 15:00-21:00 10:00 -25.765657561722 27.805308349213

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