@ Abelia Guest House
Ontmoet jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.6/5
Carla Geverifieer
Eiendomme 1
Resensies 32
Op LekkeSlaap 5 jaar
Opsomming van Resensie
Katie P - Feb 2023
Algehele gradering
It was lovely.
@ Abelia Guest House se terugvoer
Thank you. We hope to welcome you back soon in our upgraded solar guesthouse.
Jackie D - Apr 2024
Algehele gradering
Aangenaam en gerieflik.
Anton B - Mrt 2023
Algehele gradering
Friendly and helpful.
@ Abelia Guest House se terugvoer
Thank You, Anton. I Hope to welcome you back soon.
Lisa W - Jan 2024
Algehele gradering
It provides good value for money.
@ Abelia Guest House se terugvoer
Thank you, Lisa. Hope to welcome you back soon. Kind regards, Carla.
Alexander K - Feb 2024
Algehele gradering
Aangenaam.
@ Abelia Guest House se terugvoer
Baie dankie vir julle mooi woorde en ons hoop om julle gou weer terug te verwelkom.
Groete, Carla
Ilze B - Feb 2024
Algehele gradering
Nice.
@ Abelia Guest House se terugvoer
Dear Ilze,
Thank you for the rating and I hope you enjoyed your complimentary upgrade to one of our luxury rooms. There was nothing wrong with our solar system or the inverter. The only time when the inverter has to reset itself is to protect itself from a spike or when some of our clients use heating devices and recharge personal items that use high voltage. We do ask in our welcoming letter that people stay mindful of the load shedding time and 99.9% of the time everyone does. I hope this once off situation was not too much of an inconvenience for you. Please note, not many guesthouses in this area provide solar electricity for entire rooms, from boiling kettles to blow drying your hair. Most just provide emergency light and WiFi. We hope that we can welcome you back in the future.
Kind Regards,
Carla, Abelia Guesthouse Owner.
Coral C - Nov 2023
Algehele gradering
Too expensive for bare minimum and characterless. Very tight fit bedroom.
@ Abelia Guest House se terugvoer
Dear Coral,
I am so sorry that you didn't like the budget room you picked. The Corporate room is the cheapest room of my five rooms available and is marked as the budget room for that reason. If you wanted a room with a view, you could have chosen the 'Room with a View', which has both mountain and sea views. This costs only R130 more per night. Each of my other four spacious rooms is individually decorated according to a theme and can accommodate up to three people. Most of my rooms have a small kitchenette, like all the rooms, including a microwave, kettle, fridge and a toaster. They also offer free WiFi and full access to DSTV or Netflix (your room had all these features but did not have a kitchenette and a view). All my rooms are serviced daily and cleanliness is something I am very proud of. Studio 1 was available during your two-night stay here. If you felt that the Corporate room was too small for one person, why didn't you ask for an upgrade instead of criticising my guesthouse on this platform? You selected the room based on your budget. We did our best to make you feel at home.
Kind Regards,
Carla Winter, Owner of @Abelia Guesthouse
P.S. It's such a pity that people are quick to post a negative review, but all the compliments I receive throughout the year are not captured here. I can't be blamed for your choices. Everything you received was as promised in my advert.
Johan V - Feb 2023
Algehele gradering
Die vertrek en verblyf was heel aanvaarbaar.
@ Abelia Guest House se terugvoer
Dankie Johan
Ek is jammer om te hoor dat jy n probleem gehad het met die ventelasie van die kamer.
Die baie ruim Binne kamer met 'n sonkamer het baie voordele maar een nadeel is dat daar nie n direkte deur en venster is waar lig kan vloei nie. Ek het vandat jy hier gebly het wel die hele gastehuis op gradeer met "solar" en ook vir die kamer 'n groot waaier geinstaleer. Dus kan jy nou as Eskom krag gee die "Aircon" aan he en in die tye wat daar nie krag is nie en net solar die elektriese waaier aan sit.
Dit was n besondere warm tyd wat julle hier was maar ek glo dat die probleem wel nou op gelos is.
As ek julle weer hier verwelkom sal ek voorstel dat julle eerder in die boot kamer bly met groot deure wat uit loop na swembad area.
Hoop om julle weer te verwelkom.
Groete
Carla
Jakobus A - Apr 2023
Algehele gradering
Normal for R1000+ a night.
@ Abelia Guest House se terugvoer
Dear Jakobus
Thank you for your review. I am disappointed that you were not happy with some of the facilities in this room. Your message to me was that you were happy with the room and just reported the drain and the cracked kettle. The kettle must have broken while you were here, seeing that the client before you had no problem with anything. But all the problems were sorted out on the day you reported them. That was after you left.
Studio 2 is the only room in the guesthouse that has an air-fryer and I don't cater for the option of making food in any of my rooms. There is a microwave for heating food up. I never in any of my options offer pots and pans.
Regarding Customer service, I don't understand your low rating seeing that you WhatsApp me "Thanks Accommodation was very good".
Clients have to understand that these reviews are so important to us and they can make or break a business. If you are not happy with any guest house in the future don't only complain after you have a problem. Things happen and we are all human. If you look at my reviews you were the first person that left such a low score. Security - Don't know why you feel this is a problem. Location - you picked the location and I cater to those who want to stay there. Value for money - my rates are the lowest in the area. Still, your choice if you want to stay in an upmarket area.
I hope to welcome you back in the future and show you that we pride ourselves in our good name and are always hands-on if there is a problem.
Kind Regards
Carla
Owner @Abelia Guesthouse
Janine O - Aug 2022
Algehele gradering
Pragtige uitsig!
@ Abelia Guest House se terugvoer
Baie dankie dit was lekker om julle te onvang.
Ons hoop om julle gou weer te sien.
Groete,
Carla
Mariet M - Aug 2022
Algehele gradering
Uitstekende waarde vir die prys.
Lees meerNicoline R - Jul 2022
Algehele gradering
One of the best I've ever experienced.
@ Abelia Guest House se terugvoer
Thank you, Hope to invite you back soon.
Regards,
Carla
Rinette G - Mei 2022
Algehele gradering
Liefdevol.
@ Abelia Guest House se terugvoer
Dankie vir die groot kompliment en hoop om julle gou weer terug te verwelkom.
Marinda K - Apr 2022
Algehele gradering
Perfekte ligging en rustige omgewing.
Lees meer@ Abelia Guest House se terugvoer
Baie dankie Marinda.
Dit was lekker om julle te ontmoet en hoop om julle weer hier te verwelkom.
Groete
Carla
Christaline W - Feb 2022
Algehele gradering
Kuier by @Abelia was heerlik.
@ Abelia Guest House se terugvoer
Dankie Christaline.
Hoop jy kan volgende keer langer tyd hier spandeer.
Groete
Carla
Suenette M - Feb 2022
Algehele gradering
Pragtige, skoon en netjiese plek. Alles wat jy nodig het is daar.
@ Abelia Guest House se terugvoer
Dankie Suenette.
Ek is bly om 'n huis weg van die huis te kon wees en dat julle dit geniet het.
Kom gerus gou weer.
Groete
Carla
Romeo D - Feb 2022
Algehele gradering
Rustig, veilig en baie privaat.
Loffie V - Jan 2022
Algehele gradering
Ongelooflike vriendelike diens en uiters gasvry. Ek sal weer van die fasiliteit gebruikmaak.
@ Abelia Guest House se terugvoer
Dit was so lekker om julle hier te he en hoop om julle weer in die toekoms te sien.
Jannie De Witt 0 - Okt 2022
Algehele gradering
Eenvoudig, skoon en gasvry.
Andre L - Mei 2022
Algehele gradering
Abelia is baie sentraal geleë en is maklik toeganklik van al die hoofroetes.
@ Abelia Guest House se terugvoer
Baie dankie en hoop om julle gou weer te verwelkom.
Vanessa B - Mrt 2022
Algehele gradering
Perfect stop on the way up to garden route from late airplane arrival.
@ Abelia Guest House se terugvoer
Thank you.
Sunika M - Okt 2022
Algehele gradering
Besonderse uitsig.
Renee V - Des 2021
Algehele gradering
Pragtig en gerieflik
@ Abelia Guest House se terugvoer
Baie dankie vir die goeie rating en mooi woorde. Hoop om julle gou weer te kan ontvang.
Johanna M - Okt 2021
Algehele gradering
Ongelooflike uitsig oor die baai.
@ Abelia Guest House se terugvoer
Baie dankie en hoop om julle gou weer terug te vewelkom.
Magdelt Anna W - Jan 2021
Algehele gradering
Heerlike paar dae saam met my suster gekuier.
@ Abelia Guest House se terugvoer
Baie Dankie en dit was lifelik om die twee dames te ontmoet en te sien hoe lekker hulle kuier.
Dankie dat U @Abelia gastehuis gekies het.
Groete,
Carla
Ilanka C - Des 2021
Algehele gradering
Excellent experience! Friendly service and atmosphere. The room is perfect and included everything we needed for a comfortable stay.
@ Abelia Guest House se terugvoer
Baie dankie dit was lekker om julle te ontmoet en ek is bly julle het lekker gekuier.
Danie M - Sep 2021
Algehele gradering
Uitstekende reëlings, voortreflike en netjiese geriewe.
Bruce H - Mei 2021
Algehele gradering
Baie rustig, die mense is hulpvaardig.
Paul H - Jan 2020
Algehele gradering
Wonderlike gasvrou met skoon en netjiese kamer. Die uitsig is pragtig en die gastehuis is naby groot sentra geleë, maar tog uit die gewoel.
@ Abelia Guest House se terugvoer
Baie dankie.
Dit was wonderlik om julle te ontmoet.
Groete, Carla.
Laurelle I - Jun 2019
Algehele gradering
Sien sterre.
@ Abelia Guest House se terugvoer
Baie Dankie vir julle mooi geltuig skrif en dit was so lekker om julle te ontmoet.
Hoop on julle gou weer te sien.
Vriendelike Groete,
Carla
Louisa T - Apr 2019
Algehele gradering
Stylvol gemeubileerde, ruim kamer met asemrowende uitsig. Veilig en goeg geleë.
Lees meer@ Abelia Guest House se terugvoer
Baie Dankie Louisa,
Dit was my voorreg om julle te kon ontvang . Ek hoop om julle binnenkort weer te sien .
Vriendelike groete
Carla
Andre V - Okt 2019
Algehele gradering
Heerlike gerieflike verblyf.
@ Abelia Guest House se terugvoer
Baie Dankie vir die mooi woorde .
Dit was werklik lekker om julle te ontmoet en als vir die beste vir die toekoms .
Tot n volgende keer
Vriendelike Groete,
Carla
- Kapasiteit: 13 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 14:00 tot 19:00
Uitkloktyd: 10:00 - Adres: Abelia-straat 62, Helderview, Somerset-Wes, 7129, Wes-Kaap
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