11 Portobelo
Ontmoet jou gasheer
Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies. Sien gasheer se profiel
4.7/5
Itai Geverifieer
Eiendomme 5
Resensies 88
Op LekkeSlaap 5 jaar
Opsomming van Resensie
Selma V - Jan 2024
Algehele gradering
Ons het heerlik gebly. Die swembad was 'n treffer en dit was loopafstand van die straat.
John D - Jan 2024
Algehele gradering
Koste effektief, veilig, netjies, rustig.
Veronique H - Des 2023
Algehele gradering
Lekke uitgerus na ons vakansie.
Sandra C - Sep 2024
Algehele gradering
Het veilig gevoel en baie rustig.
Nicol R - Mei 2024
Algehele gradering
Waarde vir geld, maar personeel?
Ria E - Aug 2023
Algehele gradering
Mosselbaai is die beste vakansiebestemming.
Westwood Y - Mei 2023
Algehele gradering
The apartment was very comfortable, neat and well- furnished.
Nokwanda N - Apr 2023
Algehele gradering
I felt at home.
Mishka E - Feb 2023
Algehele gradering
Beautiful accommodation.
Alcino V - Jan 2023
Algehele gradering
My stay was pleasant.
Mariana E - Jul 2023
Algehele gradering
Sakereis
Pierre L - Apr 2022
Algehele gradering
Amazing!
Johannes Willem V - Des 2022
Algehele gradering
Dit was regtig amazing. Goeie diens en goeie kommunikasie.
Samantha S - Feb 2022
Algehele gradering
Wonderlik ontspanning, rustig.
Gerrit B - Jan 2022
Algehele gradering
Baie aangenaam.
Toufeeq G - Jan 2022
Algehele gradering
Very nice stay.
Lees meer11 Portobelo se terugvoer
Thank you very much Toufeeq, for your review.
Greatly appreciated. It is the honest reviews that make us improve our services.
We have already fixed all your pointers and nuggets except for the ceiling fans. We added an additional pedestal fan for additional fanning power required during hot summer periods in Mossel Bay.
Otherwise, we are looking forward to hosting you and your family again.
Regards,
Evelyn
Riana V - Feb 2022
Algehele gradering
Baie lekker, gerieflike woonstel.
Nandipha T - Nov 2021
Algehele gradering
It was great, the place was clean and everything was perfect.
Elric S - Des 2021
Algehele gradering
Had a great time.
11 Portobelo se terugvoer
Thanks Elric for your review.
We are looking forward to hosting you again soon.
Regards,
Evelyn
Lindi L - Aug 2021
Algehele gradering
It was awesome.
Anna-marie G - Apr 2021
Algehele gradering
Gerieflik en netjies naby alles.
11 Portobelo se terugvoer
Thank you Anna-Marie, we are so so happy you found our place wonderful. We will definitely be honoured to host you again on your next break. Evelyn.
Leasha D - Apr 2021
Algehele gradering
My tyd daar was amazing.
11 Portobelo se terugvoer
Thanks Leasha it was a pleasure to host you and friends. We are happy our place was perfect for your birthday celebration. Evelyn.
Riaan O - Mrt 2021
Algehele gradering
Ons het heerlik gebly in die eenheid.
11 Portobelo se terugvoer
We are so glad we could offer you a comfortable stay for you and spouse and later your guests. Thank you for affording us the opportunity to host you. Evelyn.
Masonette D - Mrt 2021
Algehele gradering
Heerlik!
11 Portobelo se terugvoer
Thank you so much Masonette for taking time to write the review. We are so happy that our apartment was very nice for you and family. We will be honoured to host you again any time. Evelyn .
Johannes Engelbrecht E - Mei 2021
Algehele gradering
Was baie lekker en skoon.
Tracey J - Apr 2021
Algehele gradering
Awesome.
Winston H - Okt 2021
Algehele gradering
It was awesome, quiet, and very nice. The rooms were clean and appealing.
11 Portobelo se terugvoer
Thanks for your review. It is noted with much appreciation.
There is a gas braai facility at the balcony as well as communal wood braai facilities by the clubhouse / swimming pool which you couldn't access due to miscommunication from our side.
Looking forward to hosting you and your family again.
Regards,
Evelyn
Karin C - Nov 2020
Algehele gradering
Pragtige en netjiese plek.
11 Portobelo se terugvoer
Thanks Karin, looking forward to hosting you again soon.
Mark H - Okt 2020
Algehele gradering
Dis was fantasies en rustig.
11 Portobelo se terugvoer
Thank you, we appreciate you took time to write a review. We took the tree matter up and looking forward to a favourable response.
Deon A - Nov 2020
Algehele gradering
Perfect getaway.
11 Portobelo se terugvoer
Thank you, Deon, for taking time to write the review. We are thrilled it was a perfect getaway for you.
Nicola E - Feb 2020
Algehele gradering
Netjies, gerieflik, lieflike swembad.
11 Portobelo se terugvoer
Thank you so much for taking the time to write the review. We are happy you were comfortable.
Evelyn and the team.
Magda V - Jan 2020
Algehele gradering
Heerlik, veilig en kuier baie geniet.
Lees meer11 Portobelo se terugvoer
Thank you, Magda, for your review. We will definitely address the tree issue with the Body Corporate.
Compliments of the new year 2020.
Anel W - Des 2020
Algehele gradering
Sal definitief weer hier bly.
11 Portobelo se terugvoer
Many thanks, Abel, for taking the time to write the review. Thank you so so much. We were glad we could assist. We would be glad to host you again. Evelyn
Janet K - Feb 2020
Algehele gradering
Friendly service. Prompt replies to queries. Attention to detail.
11 Portobelo se terugvoer
Thank you Janet for taking time to write the review. We were honored to host your family. Will definitely be pleased to host you again. Regards Evelyn
Lee M - Jan 2020
Algehele gradering
Vriendelik, goed toegeruste plek.
11 Portobelo se terugvoer
Thank you so much Lee for taking your time to write the review. We were so honored to host you. Also glad you rested well. Regards Evelyn
Amber K - Nov 2019
Algehele gradering
Ongelooflik.
11 Portobelo se terugvoer
Thank you so much Amber for taking time to write a review. We appreciate the opportunity to host you. Regards Evelyn
Gideon O - Sep 2019
Algehele gradering
Netjies, gerieflik en waarde vir geld.
Rodney L - Jul 2019
Algehele gradering
The place was clean and safe for us as disabled travellers.
Nicolene W - Mei 2019
Algehele gradering
Baie ontspannende atmosfeer.
11 Portobelo se terugvoer
Thank you so much Nicolene, for taking the time to write a review for your stay at 11 Portobelo. We are so happy you had a relaxing stay. Many many thanks for the opportunity to host you.
Evelyvans Apartments team.
Charl L - Nov 2019
Algehele gradering
Due to bed lice, the unhygienic state of unit, one room being locked and inaccessible to us as well as the attitude of the owner - never again.
Lees meer
Hierdie resensie word in sy oorspronklike taal gewys.
Vertaal na Afrikaans.
As gevolg van bedluise, die onhigiëniese toestand van die eenheid, is een kamer toegesluit en ontoeganklik vir ons, sowel as die houding van die eienaar - nooit weer nie.
1. Gasteverhoudinge. Ons is nooit deur die eienaar ontmoet nie, en daarom het sy nie geweet of ons kollegas of vriende van die teenoorgestelde geslag was nie. Met die aankoms het ons gevind dat die een kamer toegesluit is. Toe sy hieroor ondervra is, het sy gesê dat sy besig is om beddens te verkoop en sien dat ons net 2 mense is, dat ons nie die ander kamer mag gebruik nie. Ons was op reis en het soveel bagasie gehad dat ons glad nie in die een slaapkamer kon inpas nie en dit in die sitkamer moes bêre omdat die ander kamer toegesluit is. Vraag: As ons kollegas sou reis, sou daar van ons verwag word om 'n dubbelbed te deel. Sou daar van ons verwag word om 'n kamer met 2 enkelbeddens te deel, aangesien een van die kamers toegesluit sou wees? Op die webwerf is dit geadverteer as 'n tweeslaapkamerwoonstel en daar word nêrens gesê dat een kamer toegesluit sou wees as slegs 2 gaste die perseel beset het nie. By die ondervraging van die bogenoemde het eienaar aan ons gesê dat indien bogenoemde waar is, ons die kamer sou moes deel met die 2 enkelbeddens. Dit is totaal onaanvaarbaar. Higiëne: die kombuiskaste is vol skimmel en daarom moes ons alles was voordat dit gebruik is. Die volgende oggend was ons vol beddegoedluise. Ons wil dit baie duidelik stel dat daar geen muskiete was nie. Laastens het ons die volgende oggend uitgeklok en ons verblyf daar, waarvoor ons al 'n dag betaal het, gekortwiek. Ons sal dus nooit weer hierdie akkommodasie gebruik nie!
Hierdie resensie is vertaal.
Sien oorspronklike in English.
11 Portobelo se terugvoer
Thank you very much, Charl, for your review. We are very sorry for all the unnecessary inconveniences caused.
It's unfortunate that you failed to recognise us as the owners of the apartment who were prepared to resolve your issues. We came to the apartment to meet you in person and you refused, point-blank, to speak to us.
Our apartments are set on a "per person sharing" nightly rates not "unit" rates to make it affordable by not charging guests for the space that they don't need. You booked for two people and we prepared for two people sharing, as a default setting. We have now added this to our description on our listing so that guests are aware.
As for the bed lice, we are very sorry that you experienced the lice bites while in our apartment. We are, however, still puzzled as to the source of this bed-lice. All our beds and pillows in our apartments are fitted with an anti-allergy, breathable and waterproof mattress and pillow protectors. We also spray insecticide to all our apartments regularly. It's our first time to hear about bed lice, thank you very much for letting us know. We had to spray 11 Portobelo again after your stay with us.
As for the unhygienic state of the unit, reviews from our previous guests beg to differ with that notion. We always score high on cleanliness. Our apartments are checked by an experienced supervisor before being made available for checking in the next guest. Thank you for letting us know, we are going to revisit and review our current cleaning system checklist and make sure that all the obvious loopholes are closed.
We hope and trust that you will afford us the opportunity to host you again.
Yours sincerely,
Hosts Evelyn and Itai
- Gratis kansellasie tot 24 uur voor jou verblyf!
- Kapasiteit: 4 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 15:00 tot 19:00
Uitkloktyd: 10:00 - Adres: Strand-boulevard-Wes 18, Portobelo 11, Mosselbaai, 6500, Wes-Kaap
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