Aerotropolis Guest Lodge
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3.6/5
Wayne Verified
Properties 1
Reviews 24
On LekkeSlaap 8 years
Review Summary
Carina B - Mar 2024
Overall rating
Heerlik gerieflike ligging vir ons wat oppad was OT Tambo toe.
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Wonderfully convenient location for us who were on our way to OT Tambo.
No complaints.
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Sanelisiwe K - Jan 2023
Overall rating
Value for money.
Smangele M - Jan 2022
Overall rating
Lovely.
Mirichea T - May 2024
Overall rating
Aaklig en vuil.
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Horrible and dirty.
No, upon arrival we waited 10 minutes for someone to open the gate, after calling and ringing the bell. When we got into our room there was water damage and dirty marks on the wall. The pillowcases still had makeup from the previous guests on them. Not a single pillow case was clean. When I decided to collect the demolition, I was startled at first by how dirty it was. There was no toilet paper, and no staff available, even though they are open until midnight. Had to get a roll from another couple. Coffee cups were dirty and little plastic spoons that look like they're going to melt in your coffee. There is a horrible smell coming from the bathroom, and because it is a sliding door, you cannot close it. There was something open on the roof that looked like a camera above the bed. If it wasn't that we had to check in so late due to we didn't flee - we went to sleep somewhere else.
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Anel V - Feb 2024
Overall rating
Glad nie daar geslaap nie. Dadelik weer vertrek.
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Didn't sleep there at all. Immediately leave again.
Had a very unpleasant experience. Didn't sleep there at all.
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Alinda D - Jan 2023
Overall rating
Die verblyf was nie wat ek verwag het vir die prys nie.
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The stay was not what I expected for the price.
There is no air conditioning in the room. Also no fans which makes it pretty awkward with load shedding. No fridge. We had to throw away all our takeaway box food because it was full of ants. There is also no microwave in the room. Not even teaspoons.
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Lucy Nombulelo M - Dec 2022
Overall rating
Very good.
Aerotropolis Guest Lodge 's response
Good day Lucy,
Thank you for your feedback. Regarding the linen that wasn't changed during the 4 days, that is not right and we will take it up with the staff that was on duty. We apologise for the inconvenience it may have caused.
Best Regards
Charles B - Jul 2022
Overall rating
Functional and safe.
Aerotropolis Guest Lodge 's response
Good Day Charles
Thank you for your feedback.
Hairdryers and gate controls are available from reception. We don't keep it in the rooms anymore as some of the guests are stealing it.
We will investigate the hot water for the room you have stayed in as we haven't had issues with it before.
Thank you for bringing your concerns under our attention and thank you for staying with us.
Best Regards
Anonymous Guest - Dec 2022
Overall rating
Anonymous Guest - Oct 2022
Overall rating
We lived in red room. Compared to room next to our room, the one next door was much better quality and layout. Our room felt like a cheaper option even though we paid the same for both.
Rooms need air conditioning and a small fridge with water for when you get thirsty in the evening. Breakfast was delicious. Friendly team. Rooms need some attention, marks on walls, paint coming off. Room's curtain to the outside does not close well, keeps sliding open. Other than that, had a nice stay.
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Erich L - Mar 2022
Overall rating
Kort aandag.
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Short attention span.
On arrival just before 15:00 the car gate was broken and only after the fourth time I informed reception that the gate would not open, someone came out to open the gate. There was also uncertainty about our reservation and the 1 room for 3 people did not yet have a third set of towels. The hot water to the unit was also not turned on until later. The grounds and exterior of the buildings need attention. Rooms were tidy, but bedside lamps and blinds have seen better days and blinds need a duster. DStv signal is very unstable. There was also no coffee at all and tea bags were lying open in the van. When we left, the gate was still not fixed. It is clear that the lodge once had a very good standard, but in my opinion the owner lost interest even before Covid and let the place deteriorate.
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Aerotropolis Guest Lodge 's response
Dankie vir jou terugvoer.
Ons was bewus van die buitemure veral in die parkeerterein wat herstelwerk benodig het. Ons kan met n positiewe gesindheid se laat dit afgehandel is en laat ons Lodge weer netjies vertoon van buite af.
Ons kan ongelukkig nie saam stem met die aantuiging laat ons Lodge al voor Covid afgeskeep is nie. Ons was en is nogsteeds 1 van die top lodges in die omgewing.
Ons is bewus van klein verbeterings wat gedoen moet word en ons werk hard daaraan om dit so spoedig as moontlik te herstel.
Ongelukkig het Covid ons n groot knou gegee. Ons is gelukkig om te se laat die bedryf weer stadig besig is om te herstel en dat ons positief is laat ons Lodge binne die volgende maand weer op n hoë standaard sal bedryf word.
Daar is 3 nuwe werknemers aangestel vanaf 1 April om te sorg laat alles vlot verloop en laat al ons gaste n goeie ervaring sal he.
Truida-mart B - Jul 2022
Overall rating
Goeie ligging naby die lughawe.
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Good location near the airport.
The broken chair and lampshade make one think the place is deteriorating and not well managed.
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Aerotropolis Guest Lodge 's response
Goeiedag Truida-mart
Dankie vir die terugvoer.
Die stoel en lampskerm was beskadig deur gaste wat die aand voor julle by ons gebly het, dit is ook alreeds herstel.
Ons is trots op ons netjiese perseel en ons personeel wat dit so goed bestuur.
Groete
Kobus D - Jun 2022
Overall rating
Not a pleasant experience at all.
Read moreAerotropolis Guest Lodge 's response
Dear Kobus,
Thank you for your feedback.
We haven't received information from you regarding arrival times or that you will be arriving at O.R. Tambo Airport for us to collect you.
Our receptionist and driver are staying on the premises to be able to accommodate guests arriving late at night.
Unfortunately, our municipality failed us with electricity that specific weekend and we do apologize that you had to experience that. We were also frustrated with the situation and were fighting with them every hour of the day. As you'll know our municipalities are a losing battle and therefor we are slowly converting to renewable energy so we can avoid situations like this.
Our geysers are also working with electricity and unfortunately, that's why there was no hot water. We do understand the disappointment and we do apologize for it, but we also use all feedback and criticism to improve wherever we can to be able to serve our guests at our best.
Kind Regards
Judy S - Jun 2021
Overall rating
Very pleasant stay, will recommend to friends. Close to airport, which was very convenient.
Vans A - Nov 2021
Overall rating
Die gastehuis is baie netjies en mooi.
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The guest house is very neat and beautiful.
We were very happy with the room, cleanliness etc., but there are several issues we encountered: First, the GPS takes you to a gate from the security area, but you can't get in at all and have to go around the whole area drive and at the entrance gate of the security area they send you again to another entrance! Luckily we got there in daylight otherwise we would never have found it from Pretoria. We were at a function then and when we came back and wanted to drink a glass of wine in the room there were no glasses! Not even for water, and we couldn't go into the kitchen to get glasses. When we wanted to make coffee/tea there was not a single teaspoon to remove the tea bag from the cup or to stir.
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Graeme S - Oct 2021
Overall rating
Would not stay there again.
Jannie P - Mar 2021
Overall rating
Teleurgesteld.
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Disappointed.
Got wrong rooms. Booked single bed rooms but got double room. Only got towels at 16:00. TV not working, had to be fixed first. Was a bit disappointed.
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Martin S - Dec 2021
Overall rating
Een werker vir ontvangs, bestuurder. Geen uniform.
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One worker for reception, manager. No uniform.
Net recipient.
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Mias S - Feb 2021
Overall rating
Swakste gastehuis nog.
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Worst guest house yet.
The guest house is not worth the photos on your page, nor the money, poor is not the word, no reception. We stand at the gate for half an hour and longer, would not recommend to anyone, waste of my money.
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Sonjia J - Mar 2020
Overall rating
Baie netjies en ruim.
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Very neat and spacious.
See stars.
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Egbert S - Nov 2020
Overall rating
Rustig, skoon en goed geleë.
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Quiet, clean and well located.
Facilities were nice and clean, staff were very friendly. Very close to O.R. Tambo.
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Martlie J - May 2019
Overall rating
Alles wat ons nodig gehad het. Baie dankie!
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Everything we needed. Thank you very much!
The staff were very helpful and friendly. The transport service was on time. The breakfast tasty and exquisite. Beautiful background music.
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Hanneli D - Jun 2018
Overall rating
Pleasant surprise.
Aerotropolis Guest Lodge 's response
Good Day Hanneli,
Thank you for staying with us and for the kind feedback. It was a pleasure hosting you.
Best Regards
Louis F - Nov 2018
Overall rating
Netjies en goed geleë.
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Neat and well located.
The guesthouse is neat and well located. The breakfast and organizing it must improve. The water in the shower was very weak, but overall it was a good stay.
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- Free cancellation up to 1 week before your stay!
- Capacity: 32 people
- All ages welcome
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Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 30 Eland Road, Nimrod Park, Kempton Park, 1619, Gauteng
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