AfriCamps at de Pakhuys
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4.7/5
Andrea Geverifieer
Eiendomme 17
Resensies 205
Op LekkeSlaap 1 jaar
Opsomming van Resensie
Shazelle D - Sep 2023
Algehele gradering
Relaxing and comfortable. Loved it.
Ruan B - Aug 2023
Algehele gradering
Beautiful place.
Marinda B - Aug 2023
Algehele gradering
Dit was so so heerlik om in die natuurskoon te bly en die luuksheid te kon hê van 'n heerlike houtstofie en elektriese kombers.
Schoeme S - Sep 2024
Algehele gradering
'n Besonderse "glamping" ervaring in die mooiste ligging.
Jurie S - Jan 2024
Algehele gradering
Fantastiese uitsig, pragtige eenhede.
AfriCamps at de Pakhuys se terugvoer
Dit is vir ons so lekker om te hoor julle tyd en ervaring by AfriCamps was een vir die boeke! Dankie vir die wonderlike terugvoering. Ons sien uit daarna om julle weer terug te verwelkom vir nog 'n heerlike wegbreek.
Andre N - Feb 2024
Algehele gradering
Absolute disappointment.
Lees meerAfriCamps at de Pakhuys se terugvoer
Dear Andre,
Thank you for your feedback which we only received today from LekkeSlaap and the information contained therein. We are delighted that you enjoyed the AfriCamps tent and found it to be lovely and clean.
Unfortunately, there was an Eskom power failure in the area which had nothing to do with the inverter itself. The Eskom issue couldn't be resolved during your stay and this was unfortunately out of our hands. The management team advised that they kept everybody informed at all times, gave free 5lt waters from the shop and offered that guests could check out if they chose too. I understand that you were also offered to move free of charge to one of the units on the property which are on solar, however, you declined.
We are sorry that you found the staff onsite to be unprofessional, given the circumstances they do feel that they did their utmost to assist when the issue was beyond their control. However, we do apologise if you found this not to be the case and have raised this with the owner to address.
We are sorry to hear that you felt other facilities were unkempt and unclean and would appreciate knowing which facilities you are referring to as we do not offer any AfriCamps communal spaces at this location.
Being that the fault was not due to the inverter but Eskom, we do believe there has been no false advertising.
We do appreciate your feedback and are sincerely grateful for you taking the time to share this with us.
Kind regards,
Team AfriCamps
Christiaan S - Des 2023
Algehele gradering
Hot but beautiful.
AfriCamps at de Pakhuys se terugvoer
Thanks for the great review, Christiaan. We hope to welcome you back soon!
Marceleen C - Des 2023
Algehele gradering
Mooi area en het alles wat ons nodig het.
AfriCamps at de Pakhuys se terugvoer
Hi Marceleen, baie dankie vir jou terugvoering en voorstelle. Ons is baie bly dat julle die omgewing sowel as julle tyd by ons kamp geniet het. Dankie vir die terugvoering rakende die bed wat moontlik die koue lug blok, ons sal dit beslis in gedagte hou. Ons hoop om julle gou weer te verwelkom by een van ons kampe.
W J - Okt 2023
Algehele gradering
Was wonderlik.
Philine V - Apr 2023
Algehele gradering
Lekker, maar teleurstellend.
Lees meerAfriCamps at de Pakhuys se terugvoer
Dear Philine,
Thank you for your feedback, we really do appreciate it.
We are so sorry that you experienced issues with the hot water due to load shedding, we have actually installed a UPS back up to keep the geyser and lights in working order during loadshedding at this property, it is possible that the DB board tripped and caused the issue.
The duty manager did send someone to check the drains further down the line and should have communicated this with you at the time, we are so sorry for any miscommunication
The crisp mountain air tends to carry sound a long way, the camp was full over the weekend and all though we try and manage noise levels around camp, it is not always possible to control guests at all tents.
We are delighted that you had a great time despite this and hope to welcome you to AfriCamps again some time soon.
Kind regards
Andrea C
- Kapasiteit: 50 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 14:00 tot 16:00
Uitkloktyd: 10:00 - Adres: Langs die R364, Vleiplaas, Clanwilliam, 8135, Wes-Kaap
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