Albatross Guesthouse

3 resensies

Gastehuis

Resensies

4.3/ 5

Gebaseer op 3 resensies

Baie goed

Netheid

4.7

Ligging

4.0

Waarde vir geld

4.0

Diens

4.7

Veiligheid

4.3

Claire P

Lang verblyf ⋅ Gesin met tieners

3.8

Jan 2024

Excellent, serene and very enjoyable. We enjoyed our stay very much, and the staff were friendly and always willing to assist. Breakfast was great, and the atmosphere was also very good, which allowed us to unwind. My only issue was the second TV in the family room was not available. There were times when my son and we clashed over what to watch, and when we opted to go out, he stayed in to watch some TV without us, which was not ideal. I believe if you offer this service and have the TV available, then it should be working and accessible, as this is a service included in the total package. Otherwise, we thoroughly enjoyed our stay and will be back sometime.

Word in die oorspronklike taal vertoon. Sien meer

Netheid

4.0

Diens

4.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

3.0

Kamer bespreek

Albatross Gemaklike ...

Sien gasheer se antwoord

Leonie

Albatross Guesthouse

Dear Claire, Thank you for your kind words, despite the oversight in maintenance which was an inconvenience for your family. I am truly embarrassed by this, and while my team advised they ran into a software compatibility problem with this TV and could not find a technician in the peak holiday time to fix it, this is totally unacceptable. Thank you for bringing it to my attention. Please accept the first day of your next visit to Albatross as a gift, and I hope we will be allowed the opportunity to make this right for you. I wish you all the best for 2024 and hope to welcome you back soon. Best Regards, Leonie.

Truda E

1 nag ⋅ Saam met lewensmaat

5.0

Feb 2022

Ons kuier was fantasties. Ontbyt was 100%. Gasvrou was so gaaf en goed. Sal beslis weer daar gaan bly.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid