Ansteys Beach Self-Catering & Backpackers
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4.3/5
Tash Geverifieer
Eiendomme 1
Resensies 91
Op LekkeSlaap 12 jaar
Opsomming van Resensie
Elkington M - Aug 2024
Algehele gradering
Great beach holiday stay!
Connie T - Des 2023
Algehele gradering
Regte see vakansie vibes, baie chilled.
Norah M - Sep 2023
Algehele gradering
It was wonderful.
Nondumiso M - Sep 2024
Algehele gradering
We enjoyed our stay although the weather was not good at all.
Neliswa S - Jun 2024
Algehele gradering
Exceptional.
Nonkululeko Philadelphia H - Sep 2024
Algehele gradering
It was pleasant.
Anonieme gas - Aug 2024
Algehele gradering
Chantelle L - Jan 2024
Algehele gradering
Aaklig!
Lees meerAnsteys Beach Self-Catering & Backpackers se terugvoer
Hi Chantelle,
Thank you for taking the time to write a review. It is unfortunate that you did not enjoy your stay with us. However, we would have appreciated if you could have spoken to us personally during your stay in order to try rectify any of the issues mentioned below. Please see our response to your complaints mentioned in this review as well as the one you sent to the platform directly.
I have interviewed all our staff, personally checked the rooms and communal areas, and gone through our CCTV footage from your stay.
- ‘’Upon arrival we were afraid to enter the premises. It sounded like we were going into a night club. Our vehicle we rented was not safe. Guests' children were squealing everywhere.’’ : At the time of your arrival, Our CCTV footage shows a small group of our guests sitting at a picnic bench, which you chatted to, as well as some children walking around the property. If there is anything specific that made you feel unsafe we would like to investigate and improve on that if need be, as safety is something we take extremely seriously. We pride ourselves on being a family friendly establishment, and as such we mostly had families with young children staying over the festive season. Our property is secure & all our guests cars have to park outside, but it is a safe area and monitored by CCTV. During the festive season our main beach road to enter Ansteys is manned by Police, with a road block to ensure it is safe for everyone, and with residents and guests being issued permits to enter. With regards to the noise, it was New Years eve on the night of your check in, so naturally there would be noise (some from our neighbours and other establishments which is unfortunately out of our control, but is to be expected on NYE).
- ‘’We had to drink allergex for the itching of 1 night’’. You mentioned in your other review the ‘’itching from the couch’’ as well as the ‘kitchen looked terrible & the the living room area couldn't be used’’. I am not sure which you are referring to, as your room did not have a couch, and I did not see you go into any of the communal areas during your stay. There were multiple guests using these facilities at different times, as well as periods of these areas being empty. We would need more specific feedback in order to look into this or to improve on it if need be, as our other guests have not reported any issues.
- ‘’Room smelled of wood and mold. The pillow and mattress felt like you were lying on old sweat. It was disgusting. I showered in my pads the next morning. Hot water came and went.’’. We have various room options available (wooden cabins/ private rooms/ apartments) which all have descriptions and photos on the listing. You booked a wooden cabin for your stay, and as such these cabins naturally smell of wood. Our linen is washed and changed after each guest checks out, and the rooms are thoroughly cleaned. You checked in after-hours on 31 December and left on 1 January. Our housekeeping staff clean the bathrooms throughout the day, and once they have left work it is up to the guests to keep these areas clean, until our staff are back on shift at 7am. We unfortunately cannot take responsibility for other guests throughout that time. You unfortunately did not notify us of any of this during your stay, so we weren’t able to look into or rectify these issues mentioned
You & your partner walked past reception multiple times but never spoke to reception directly. When our receptionist phoned you to ask you to come and sign in (01/01) you did not mention any issues or that you would be leaving early/checking out that day. (We were only aware of your early departure once the platform phoned us a few days later. We were under the assumption that you were still staying with us). You had our reception number, as well as my personal number should you have needed to contact us during your stay.
We take pride that Ansteys is a rustic but clean and family friendly place, and we have many families return many times. We wish you had given us the opportunity to look into these issues during your stay, with the option to possibly move you to an alternate room should you have preferred that.
We always appreciate feedback from guests so that we can ensure to keep our standards up as well as to improve where possible. If there is any constructive feedback, please let me know.
Thank you,
The Ansteys Team (H)
Lydia V - Sep 2023
Algehele gradering
Fantasties, baie vriendelike personeel.
Mrutyunjay A - Des 2023
Algehele gradering
Value for money with great location.
Lees meerAngie K - Jan 2023
Algehele gradering
Awesome.
Shaun D - Aug 2023
Algehele gradering
Beautiful.
Belinda O - Jun 2023
Algehele gradering
Heerlike plekkie. Gemaklik en bekostigbaar.
Julian V - Jan 2023
Algehele gradering
Verskriklik lekker. Sou dit beslis aanbeveel.
Fihliwe N - Okt 2023
Algehele gradering
No comments.
Zarika P - Apr 2023
Algehele gradering
Lekker plek, mense net baie ongeskik wat daar bly.
Anonieme gas - Des 2023
Algehele gradering
Makobane Edward K - Des 2022
Algehele gradering
Very nice place.
Ntombifuthi Patricia S - Okt 2022
Algehele gradering
This place was Heaven on earth, their warm welcome, I wish I can stay there everyday of my life.
Isabelle R - Feb 2022
Algehele gradering
Really felt at home.
Salomie D - Jan 2022
Algehele gradering
Heerlik.
Jan V - Jun 2022
Algehele gradering
By die strand.
Tsakani C - Apr 2022
Algehele gradering
Wonderful stay.
Dave M - Feb 2022
Algehele gradering
Staff were very friendly and helpful.
Thoko M - Mei 2022
Algehele gradering
The water situation was bad.
Annemarie B - Aug 2022
Algehele gradering
Was daar vir die Comrades.
Nelie S - Jan 2022
Algehele gradering
Glad nie tevrede gewees met skuif van eenhede nie.
Beverley G - Okt 2022
Algehele gradering
Communal living not my preferred option. Room we stayed in was not very clean. Floor needs good scrub. Bad smell in the room.
Anne-marie V - Des 2021
Algehele gradering
Matriekvakansie duisend.
Yamkela M - Okt 2021
Algehele gradering
Lovely place, well-kept and maintained. I love the quietness and Heidi’s Café.
Kobus F - Sep 2021
Algehele gradering
Was aangenaam en op my gemak.
Tanya R - Sep 2021
Algehele gradering
Dis 'n huis weg van die huis, vriendelik, hulpvaardig.
Nico O - Mei 2021
Algehele gradering
Bair lekker naweek.
Ignatius V - Mrt 2021
Algehele gradering
Worth the stay.
Lulu M - Des 2021
Algehele gradering
It was memorable.
Jacques B - Mei 2021
Algehele gradering
Baie lekker vir backpack en wegbreek.
Lettie R - Apr 2021
Algehele gradering
Great stay bru.
Lungile P - Mrt 2021
Algehele gradering
Very good everything and the rooms were clean.
Andre T - Okt 2021
Algehele gradering
Fulfilled expectations.
Lees meerBusisiwe M - Jun 2021
Algehele gradering
The room was not up to standard at all.
Sithembile B - Apr 2021
Algehele gradering
It needs renovations.
Nthabiseng M - Apr 2021
Algehele gradering
The beds were very uncomfortable. The bed's condition is shocking!
Lees meerStephenie S - Mei 2021
Algehele gradering
Dit was regtig nou nie lekker nie. Dit is nie soos dit op die webtuiste wys nie.
Mari-juanne S - Des 2020
Algehele gradering
Baie netjies en hulpsaam.
Jabulile N - Des 2020
Algehele gradering
Good.
Wessel S - Nov 2020
Algehele gradering
Lekker gekuier.
Nomusa M - Mrt 2020
Algehele gradering
Peaceful and enjoyable.
Marina V - Mrt 2020
Algehele gradering
Lekker. Naby strand.
Armand B - Des 2020
Algehele gradering
Fantasties lekker gewees.
Dana B - Jan 2020
Algehele gradering
Houtkamers, Wendys, in somer 'n groot nee.
Anonieme gas - Jan 2020
Algehele gradering
Altea P - Mrt 2020
Algehele gradering
First time backpacking with friends.
Cliff C - Des 2020
Algehele gradering
Glad nie happy nie.
Elsabe A - Nov 2019
Algehele gradering
Gerieflik, netjies and skoon.
Lees meerAnsteys Beach Self-Catering & Backpackers se terugvoer
Hi Elsabe,
Dankie vir jou resensie. Ons is bly dat julle jul verblyf by ons geniet het. Jammer oor die handdoeke, ons gee gewoonlik handdoeke vir die woonstelle, en ek sal navraag doen by my personeel hoekom julle nie handdoeke gekry het nie. Ons sien uit om julle by ons te verwelkom in die toekoms!
Groete
Ansteys-span
Dennis N - Nov 2019
Algehele gradering
Great experience and reliable staff anytime of the day. Thank you.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hi Dennis,
Thank you for your review, we are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future!
Warmest regards,
Ansteys-team
Ada B - Okt 2019
Algehele gradering
Baie netjies, skoon, gasvryheid en lieflik stil.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hi Ada,
Baie dankie vir jou resensie. Ons is bly julle het jul verblyf by ons geniet en ons sien uit om julle weer in die toekoms te verwelkom!
Groete
Die Ansteys-span
Rika M - Okt 2019
Algehele gradering
Perfect!
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hello Rika, thank you for your review.
We are very happy to see that you and your group enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards
Tash and the Ansteys team
Sakhile M - Sep 2019
Algehele gradering
A real getaway and the surroundings are very tranquil.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hello Sakhile, thank you for your review. We are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards,
Tash and the Ansteys team.
Razzia F - Jun 2019
Algehele gradering
Neat.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Dear Razzia, thank you for taking the time out to review your stay with us - we enjoyed having your children stay with us and they were a pleasure to host. We look forward to welcoming you back in the future!
Warm regards,
Tash, Rudy and the Ansteys crew
Katharina D - Feb 2019
Algehele gradering
Goeie diens en vriendelike personeel maak jou verblyf net beter.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Baie dankie Hermanus - ons is bly om te sien dat julle jul verblyf by ons geniet het. Ons sien uit om julle weer te verwelkom in die toekoms!
Groete,
Tash, Rudy en die Ansteys span
Juanita V - Sep 2019
Algehele gradering
We enjoyed it so much. We can't wait for next year.
Lees meerAnsteys Beach Self-Catering & Backpackers se terugvoer
Hello Juanita, thank you for your review. With regards to the shower curtain, we have taken note and have advised our staff to get this sorted, thank you for pointing it out to us. We are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards,
Tash and the Ansteys team.
Mosa N - Sep 2019
Algehele gradering
Super awesome accommodation.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hi Mosa, thank you for your review. We are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards,
Tash and the Ansteys team.
Dlamini N - Mrt 2019
Algehele gradering
People at Ansteys are friendly and the place is quiet.
Marius W - Sep 2019
Algehele gradering
Baie behulpsaam en laat mens goed voel. Was bietjie vroeg daar en is dadelik gehelp om in te gaan. Was 'n great experience.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hi Marius, baie dankie vir jou resensie.
Ons is bly om te hoor dat jy jou verblyf by ons geniet het en ons sien uit om jou weer te verwelkom in die toekoms!
Pumeza T - Jun 2019
Algehele gradering
An enjoyable place for saving.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Dear Phumeza, thank you for taking the time out to review your stay with us - we are delighted to see that you enjoyed your stay! If the communal showers are not for you, we do have affordable fully equipped self catering apartments with their own private showers, kitchens etc should you perhaps be interested in booking one of those the next time you visit.
Warmest regards,
Tash, Rudy and the Ansteys crew
Carolina O - Mrt 2019
Algehele gradering
Skoon en netjies.
Wynand M - Aug 2019
Algehele gradering
Onvergeetlik, was kort, maar sal beslis weer terugkeer en langer bly.
Lees meerAnsteys Beach Self-Catering & Backpackers se terugvoer
Hi Wynand, baie dankie vir jou resensie. Dis wonderlik om te sien dat julle jul verblyf en die baljarende dolfyne geniet het. Ons sal kyk waar ons meer braaigeriewe kan inrig in die toekoms, dankie vir die voorstel. Ons sien uit om julle weer te verwelkom in die toekoms.
Groete
Tash en die Ansteys span.
Lindy V - Jun 2019
Algehele gradering
'n Lekker ervaring.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hi Lindy, baie dankie vir jou resensie - ons waardeer dit en is bly dat julle jul verblyf by ons geniet het. Ons sien uit om julle weer hier by ons te verwelkom in die toekoms!
Groete,
Tash, Rudy en die Ansteys span
Aletta V - Jun 2019
Algehele gradering
Hulpvaardig, ook na-ure.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Beste Aletta,
Baie dankie vir jou resensie, ons waardeer dit. Ons is bly dat jy jou verblyf by ons geniet het.
Sou jy belang stel om weer te bespreek in die toekoms wil ek noem dat ons ander woonstelle het wat geen trappe het nie, naamlik Beach Cove 1 en 2 asook Shorebreak. Daar is ook ander woonstelle wat nader aan die hoofgebou geleë is, naamlik Pebble en Hibiscus.
Groete,
Tash, Rudy en die Ansteys span
Nick D - Apr 2019
Algehele gradering
Was die moeite werd.
Tom D - Mrt 2019
Algehele gradering
Memorable.
Milly P - Jan 2019
Algehele gradering
Awesome.
Hierdie resensie word in sy oorspronklike taal gewys.
Vertaal na Afrikaans.
Awesome.
Die foto sê dit alles, dis waar.
Hierdie resensie is vertaal.
Sien oorspronklike in English.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Thank you, Milly, we are happy to see that you enjoyed your stay with us!
Anonieme gas - Apr 2019
Algehele gradering
Xolani M - Jun 2019
Algehele gradering
Lovely stay, but beds too small.
Tshepo M - Des 2019
Algehele gradering
At least have staff that clean the communal showers and toilets.
Anonieme gas - Nov 2019
Algehele gradering
Gravell F - Des 2019
Algehele gradering
Die kamers het geen pakplek gehad nie en was baie benoud.
Anonieme gas - Jun 2019
Algehele gradering
Nick D - Des 2018
Algehele gradering
Was die moeite werd.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Baie dankie Nick, ons waardeer jou resensie en hoop om jou weer hier by Ansteys te verwelkom!
Gerhard M - Des 2018
Algehele gradering
Baie gerieflik en netjies.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Baie dankie vir jou resensie Gerhard, ons waardeer dit.
Ons sien uit om julle weer hier by Ansteys te verwelkom in die toekoms.
Groete,
Tash, Rudy en die Ansteys span
Lorrain M - Des 2018
Algehele gradering
Thank you, great place. Will go again.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Dear Guest,
Thank you for your review, it is much appreciated. We look forward to welcoming you back at Ansteys in the future.
Warm regards
Tash, Rudy and the Ansteys crew
Makhosana S - Des 2016
Algehele gradering
Good place to relax.
Ronel D - Mrt 2016
Algehele gradering
Ons het dit baie geniet.
Ansteys Beach Self-Catering & Backpackers se terugvoer
Hallo Ronel
Baie dankie vir jou opmerkings - ons is bly dat julle jul verblyf by ons geniet het!
Ons hoop om julle weer eendag by Ansteys te sien :)
Groete,
Tash, Rudy en die Ansteys personeel
Happines N - Apr 2014
Algehele gradering
Great
Marianne V - Feb 2014
Algehele gradering
Neat, clean and tidy
Tebogo S - Des 2013
Algehele gradering
Place to remember with great memories
Theuns B - Nov 2013
Algehele gradering
Fantastic!
Lindiwe M - Jun 2013
Algehele gradering
Thank you, we had a great stay.
Nompilo K - Des 2013
Algehele gradering
Enjoyed our stay
Lees meerMpho B - Nov 2012
Algehele gradering
Lovely
- Kapasiteit: 85 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 14:00 tot 21:00
Uitkloktyd: 09:00 - Adres: Marinerylaan 477, Ocean View, Bluff, 4052, KwaZulu-Natal
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