At Ballito Manor View

28 resensies

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Opsomming van Resensie

4.4 uit 5van 28 resensies vir At Ballito Manor View

Netheid

4.5/5

Diens

3.8/5

Ligging

4.8/5

Veiligheid

4.8/5

Waarde vir geld

4.1/5

Brandon H - Aug 2024

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Brandon H

Very relaxed.

Very pleasant stay. They made the booking and helped us with an early check-in with my little one. It was a pleasure dealing with Ballito Manor.

Jp R - Apr 2021

Algehele gradering

Netheid

4/5

Diens

4/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

3/5

Jp R

Baie lekker plek.

Sou net beter gewees het indien iemand die eenheid op 'n daaglikse basis kon skoonmaak. Daar was 'n paar klein dinge wat gepla het, daar was sleg 3 rolle toilet papier, slegs een swartsak en van die borde en glase in die eenheid was steeds vuil in die kaste.

At Ballito Manor View se terugvoer

Hi JP, thank you for your review. We offered the service to you however you declined it. Our rates are super low at the moment due to the whole covid and cleaning thing. Please let us rather provide you with the service in the future at a slight increase in the rate. We apologize for the cleaning incident. We have taken it up with our cleaning company so we will ensure it will never happen again. We thank you for your comments, as this is the only way to improve our quality. Thank you kindly and wish you an awesome year further. See you soon.

At Ballito Manor View

Henru D - Sep 2020

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Henru D

Bo-verwagting puik akkommodasie!

Hierdie plek is verrassend ruimer as wat dit op die fotos voorkom. 'n Luukse eenheid met pragtige uitsig op die see. Alles is silwerskoon en die strandhanddoeke wat verskaf word 'n bonus! Sonya is vriendelik en baie behulpsaam. Verseker kom ons weer hierso vakansie hou!

At Ballito Manor View se terugvoer

Henry, so pleased you enjoyed your stay. Look forward to seeing you soon.

At Ballito Manor View

Anonieme gas - Aug 2020

Algehele gradering

Netheid

1/5

Diens

1/5

Ligging

3/5

Veiligheid

5/5

Waarde vir geld

2/5

Anonieme gas

Jaco B - Okt 2019

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Jaco B

It was amazing.

What you see in the photos doesn't do Ballito Manor justice. It's stunning, peaceful and really worth every sent. Will be going there again very soon.

At Ballito Manor View se terugvoer

Thank you Jaco. Was an absolute pleasure hosting you.

At Ballito Manor View

Jo V - Aug 2019

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Jo V

Baie lekker - wens ons kon langer bly!

Wat 'n wonderlike plek! Ons het dit baie geniet.

At Ballito Manor View se terugvoer

Loved hosting you. Please visit again.

At Ballito Manor View

Natasja S - Jan 2018

Algehele gradering

Netheid

3/5

Diens

1/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

3/5

Natasja S

Teleurstellend.

Daar is slegs ‘n braai by die swembad. Daar word nie lugverkoeling geadverteer nie maar die foto’s wys dat daar lugverkoeling is. Dit werk nie - misleidend. Daar is ‘n 4 bladsy ‘inventory’ wat jy moet deurgaan as jy daar aankom, en dit word duidelik gemaak dat as jy net 1 glas breek jy jou hele R2500 deposito verloor. Dit het veroorsaak dat ons glad nie op ons gemak gevoel het nie en was te bang om iets te gebruik! Ons het die tyd geneem om alles na te gaan. Daar is goed op die lys wat nie daar is nie - dis blykbaar die verkeerde lys. En daar was gebreekte goed wat onder agter in die kas weggesteek was. Die skoonmaakdienste laat ook beslis die plek in die steek. Ballito Manor View is stunning, sal weer gaan maar vir seker na ‘n ander eenheid toe.

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At Ballito Manor View se terugvoer

Dear Natasja,

Thank you for your review. Kindly allow me to provide feedback on the comments:

The air-conditioners cannot be removed as they are built into the roof and it would leave holes that cannot be covered in the walls. We will incorporate this information into the listing to make it clear to potential guests that the air-conditioners are not in a working order.

With regards to the broken items - We apologised directly to you for the wrong inventory that was supplied. However, I would like to mention that there was one broken item, not multiple items as suggested in your review. You were welcome to report this broken item to us to have it replaced and make a note not to charge it to your account.

Regards,
Sonya

At Ballito Manor View

Dries M - Jul 2017

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Dries M

Fantasties.

Kindervriendelike, baie goed geleë fasiliteit wat uitstekend toegerus is.

At Ballito Manor View se terugvoer

Thank you so much! It was wonderful having you stay with us. Do visit again.

At Ballito Manor View

Melissa B - Mei 2017

Algehele gradering

Netheid

4/5

Diens

5/5

Ligging

5/5

Veiligheid

4/5

Waarde vir geld

5/5

Melissa B

Baie oulike eenheid en ligging goed.

Oulike eenheid en lekker gebly. Goeie see-uitsig.

At Ballito Manor View se terugvoer

Thank you for your feedback we really appreciate that!

At Ballito Manor View

Riaan V - Feb 2017

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

3/5

Riaan V

Baie warm.

Pragtige eenheid net jammer lugversorging het nie in een van die 3 vertrekke gewerk nie, en eienaars trek net hulle skouers op.

At Ballito Manor View se terugvoer

Apologies for that, we have now also install fans in the event the gas runs out again and we cant get the technicians out on a weekend. Fortunately we have a generator so you weren't stuck without electricity too like the whole of Ballito!

At Ballito Manor View

Cornelia B - Apr 2017

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

4/5

Veiligheid

5/5

Waarde vir geld

4/5

Cornelia B

Heerlik.

Die air-cons werk nie behoorlik, en die handdoeke wat mens R500 betaal is al dun en kliphard.

At Ballito Manor View se terugvoer

Thank you for choosing Ballito Manor View, its great to have you stay with us. Do come again!

At Ballito Manor View

Christo V - Feb 2017

Algehele gradering

Netheid

4/5

Diens

4/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

4/5

Christo V

Wonderlike, skoon en veilige verblyf met mooi uitsig van die see.

Was van Maandag to Sondag daar en geen klagtes. Dit was presies soos op die advertensie. "Wat jy sien is wat jy kry". Mooi swembad, groen grass en tuine en die braaigeriewe wat ook by die swembad was word alles goed in stand gehou. Daar was wel 'n paar dinge wat beter kon gewees het. Die skoonmaakdienste na ons mening gebruik die vloer handdoek on die spieëls en wasbakke af te vee. Was altyd klam na hulle daar weg is. Ons het op geleentheid al die handdoeke die vorige dag self gewas en tuimeldroog. Die ander ding was die stoele is gelamineerde hout en word met olie ingevryf. Dit trek egter glad nie in nie en jy sit dan met 'n oliekol op jou broek as jy daar sit.

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At Ballito Manor View se terugvoer

Thank you so much for bringing that too our attention. Glad you enjoyed your stay do come again!

At Ballito Manor View

Theuns F - Mrt 2017

Algehele gradering

Netheid

2/5

Diens

2/5

Ligging

5/5

Veiligheid

2/5

Waarde vir geld

1/5

Theuns F

Die plek was glad nie wat ge-adverteer is nie! Baie teleurgesteld.

1) Skottelgoedwasmasjien buite werking en glo lankal stukkend volgens skoonmakers. 2) Hoofslaapkamer se deur na balkon kon nie sluit nie - eers reggemaak na 5 dae. 3) Kluis was eers in werking na een week. 4) Lugreëling in tweede slaapkamer nie gewerk nie. 5) Paar dinge kort in kombuis. 6) Teleurstellende onderhandelinge met die eienaar oor 'linne and breekware" deposito. 7) Presies dieselfde woonstel langsaan was helfte van die prys en alles was binne werking. Sal hierdie resensie op "social media" met graagte sirkuleer.

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At Ballito Manor View se terugvoer

For everyone's benefit, we charge R 500.00 for the linen fee which it costs us to wash all the towels and linen on the beds each time a guest departs. The cleaning cost is R 150.00 a day, except for Sundays, which we don't charge you for. This is just a flash clean. So we would appreciate the feedback in a more constructive manner so we may improve our service delivery to you as we do appreciate your business.

At Ballito Manor View

Marinda R - Des 2016

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Marinda R

Fantasties!

Alles wat nodig is, is beskikbaar. Veilig, netjies en wat 'n uitsig. Elke dag dolfyne gesien! Sal weer gaan kuier.

At Ballito Manor View se terugvoer

Really pleased you had so much fun! Welcome back anytime

At Ballito Manor View

Meyer S - Sep 2016

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Meyer S

Eersteklas.

Pragtige uitsig en eersteklas verblyf.

At Ballito Manor View se terugvoer

Thank you so much for your feedback. We appreciate your business. Do come again!

At Ballito Manor View

Ramona K - Okt 2016

Algehele gradering

Netheid

4/5

Diens

3/5

Ligging

4/5

Veiligheid

4/5

Waarde vir geld

3/5

Ramona K

Great view and location.

Besides the great view and location, please in future ensure that doors and all electrical appliances are in working order before guests enter the appartment. Other than that, lovely, clean and modern apartment. Was great to be able to enjoy a few days there. Thank you for the quick maintenance service when needed.

At Ballito Manor View se terugvoer

Glad you enjoyed your stay! Please report things us immediately on your arrival so we may address it immediately.

At Ballito Manor View

Riette D - Jul 2015

Algehele gradering

Netheid

5/5

Diens

3/5

Ligging

5/5

Veiligheid

4/5

Waarde vir geld

4/5

Riette D

Luukse weelde!

As jy jouself wil bederf, bly hier.

At Ballito Manor View se terugvoer

Hi there, please advise where we fell short of providing you with a 5* service

At Ballito Manor View

Jaco V - Jul 2015

Algehele gradering

Netheid

4/5

Diens

3/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

3/5

Jaco V

Great!

Sien asb. die sterre.

At Ballito Manor View se terugvoer

Please advise where did the customer service and value for money fall short?

At Ballito Manor View

Theunis S - Mrt 2015

Algehele gradering

Netheid

5/5

Diens

1/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

4/5

Theunis S

Wonderful location, great apartment, but be prepared to wait for your deposit refund.

Great apartment with beautiful views. Everything was well looked after, neat and clean. However, after being promised that my refund will be done on 9 April, it was only done on 22 April, even though banking details was provided on 31 March.

At Ballito Manor View se terugvoer

Please correct your statement as we have refunded you. Kindly be aware of defamation of character, your comments need to be factual. We are always dependent on the client providing us their banking details timorously.

At Ballito Manor View

Leneque L - Mei 2015

Algehele gradering

Netheid

5/5

Diens

1/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

3/5

Leneque L

Awesome.

So luxurious and the location is fabulous!

At Ballito Manor View se terugvoer

Hi there, please advise where we fell short of providing you with a 5* service, especially when you say it was so luxurious?

At Ballito Manor View

Louise S - Mei 2014

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

4/5

Louise S

Die ligging was puik, woonstel baie goed toegerus met pragtige uitsig.

Baie dankie! Sien die sterre hieronder.

At Ballito Manor View se terugvoer

Hi there, please advise where we fell short of providing you with a 5* service

At Ballito Manor View

Andrew H - Sep 2013

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Andrew H

Perfect for a breakaway, all the amenities and lovely fresh look.

Everything we needed was supplied and in good working order. Anything we reported faulty or missing was dealt with promptly. Great location and beautiful surrounds. Right on the main beach. Very comfortable stay.

At Ballito Manor View se terugvoer

Thank you for your patronage and your wonderful review. We do indeed try our very best to have it 5* all the time! Do visit us soon

At Ballito Manor View

Alida K - Jun 2013

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Alida K

Well

Alles was reg by Ballito Manor View.

At Ballito Manor View se terugvoer

Thank you for your patronage and your wonderful review. We do indeed try our very best to have it 5* all the time! Do visit us soon

At Ballito Manor View

Hanneke V - Okt 2013

Algehele gradering

Netheid

5/5

Diens

3/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Hanneke V

Wonderlik - soos Konings gebly!

Sien die sterre hieronder.

Thomas W - Okt 2012

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

5/5

Veiligheid

4/5

Waarde vir geld

5/5

Thomas W

Amazing trip and accommodation - thank you

E-mailed a few suggestions to the owner. Everything was great and we will be returning again, and for a longer time period! Thank you.

Claudia L - Aug 2012

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

4/5

Veiligheid

5/5

Waarde vir geld

5/5

Claudia L

Excellent rental,beautiful, clean and very modern..

Had a great time with my friend, and the security guards were very friendly and helpful. The place was immaculate and fit for the sophisticated ladies that we are!!!

Graeme W - Nov 2011

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

4/5

Veiligheid

5/5

Waarde vir geld

4/5

Graeme W

Great apartment, very clean and well kept, friendly staff.

It would have been so much nicer if we could have had a braai on our balcony and not only down by the pool. Thanks to TravelGround.com for being very accommodating and allowing us to make payment via their facilities.