Birdsview Guesthouse

13 resensies

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Opsomming van Resensie

4.3 uit 5van 13 resensies vir Birdsview Guesthouse

Netheid

4.6/5

Diens

4.2/5

Ligging

4.1/5

Veiligheid

4.6/5

Waarde vir geld

4.1/5

Alexander V - Jun 2024

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Alexander V

Very satisfied with our stay. Everything was perfect!

What an amazing stay! The atmosphere was peaceful and rejuvenating, exactly what we were looking for. The rooms were tidy and comfortable with a unique charm, with everything we needed. We enjoyed the braai area a lot and they even provided us with all the necessary braai utensils. The host was very friendly and attentive, ensuring we had a pleasant stay. Will definitely book here again.

Ziana W - Jan 2024

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Ziana W

Waarde vir geld.

Baie rustig. Ons het dit geniet.

Thereza H - Des 2023

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Thereza H

Gerieflik.

Baie lekker verblyf. Alles netjies en skoon, swembad lekker groot en skoon. Baie rustige atmosfeer.

Lirene B - Aug 2024

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

3/5

Veiligheid

5/5

Waarde vir geld

5/5

Lirene B

Was baie lekker.

Het lekker gebly. Mense is baie vriendelik.

Vincent M - Mei 2024

Algehele gradering

Netheid

4/5

Diens

3/5

Ligging

2/5

Veiligheid

3/5

Waarde vir geld

1/5

Vincent M

Dit was 'n baie mooi plek, maar die waterprobleme het dit onaangenaam gemaak.

Nee. Daar was geen water beskikbaar na 12 in ons kamer. Die waterdruk was ook die hele tyd baie swak en mens kon amper glad nie stort nie. Die toilet wou nie altyd spoel nie a.g.v. die min water wat beskikbaar was. Die badkamer wasbak het ook minimaal gewerk en kon glad nie gebruik word nie, a.g.v. die swak waterdruk. Beslis nie die prys werd vir ons nie.

Birdsview Guesthouse se terugvoer

Hallo Vincent.
Dit is jammer dat jy ons nie persoonlik bewus gemaak het hiervan nie. Soms doen die water versagter 'n "reboot" na middernag. Jammer vir jou ongerief. Indien ons geweet het, kon ons iets daaraan doen of vergoed daarvoor.
Beste groete
Brenda

Birdsview Guesthouse

Marietjie B - Feb 2024

Algehele gradering

Netheid

3/5

Diens

2/5

Ligging

2/5

Veiligheid

3/5

Waarde vir geld

2/5

Marietjie B

Dit was nie wat ons verwag het nie.

Ons het nie die kamer wat ons bespreek het gekry nie. Dit het darem 'n dubbelbed gehad maar was beslis vir een gas. Net een stel handdoeke, koffie, ens. Sy het wel later die aand vir ons nog handdoeke, ens gebring.

Birdsview Guesthouse se terugvoer

Beste Marietjie

Ons vra opreg om verskoning. Daar was 'n mediese noodgeval. My man het gevolglik 2 kamernommers omgeruil.

Jammer vir julle ongerief.

Vriendelike groete
Brenda

Birdsview Guesthouse

Antoinette C - Apr 2024

Algehele gradering

Netheid

3/5

Diens

1/5

Ligging

2/5

Veiligheid

4/5

Waarde vir geld

1/5

Antoinette C

Not happy at all.

Unfortunately, I can't give good ratings. The hostess wanted to change my room before booking in, she also mentioned to my club members that because I did not want to change rooms, she lost a huge booking. There is also no duvet in the rooms, only a blanket on the bed. I was also contacted by her regarding other units' breakages that she assumed I was a part of, she was rude and unfriendly. The beds are hard and uncomfortable. There are a lot of mosquitoes, so pack Tabbard.

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Birdsview Guesthouse se terugvoer

It's very unfortunate that her experience was negative. Many new guests don't know that block B and block A are two buildings apart from each other. Most guests appreciate not being separated from their friends or family. Firstly, I tried to place them in the same building and secondly, I informed her via WhatsApp that we can perhaps move her to a room that sleeps three as there's another group requesting the large family room which can sleep five. Her team members later questioned why I asked her if we could swap her room. I was told she can be a challenging individual.
We previously asked many guests if they preferred not to have duvets in the summer as we often found them discarded on cupboards, chairs, or the floor. 98% of guests didn't want duvets. She requested a duvet after hours and it wasn't immediately available. Every guest has three blankets available of varying thickness.
After finding many broken plates and glasses, I saw she was the only person around at the time, so I asked her in a friendly manner if she knew or had heard anything about it. She responded that it was the group from another province.
We were also disappointed to find her room smelling of cigarette smoke.
We always strive to be friendly and respectful. After sunset, I walk around the grounds and ask guests to mind the open doors due to the occasional mosquitoes.
We apologise for the misunderstanding.

Birdsview Guesthouse

Magriet M - Des 2023

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Magriet M

Awesome!

Rustige plek. Brenda is baie vriendelik, en ons het baie lekker gebly. Lekker speelplekkie ook om klein kindertjies besig te hou.

Debra F - Okt 2023

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Debra F

It was an awesome stay and we all loved the place.

The only problem was that there was very little water pressure in the upstairs units. The water or kettle, I'm not sure what the problem was, but it curdled the coffee.