Brackens Guest House

7 resensies

Gastehuis

Resensies

4.1/ 5

Gebaseer op 7 resensies

Baie goed

Netheid

3.9

Ligging

4.6

Waarde vir geld

3.9

Diens

3.9

Veiligheid

4.1

Saajida H

1 nag ⋅ Saam met lewensmaat

3.8

Mei 2022

It was a pleasant stay, and the guesthouse was very accommodating with me and my dog. See stars.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

4.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

4.0

Steven G

Kort verblyf ⋅ Besigheidsreis

1.8

Jul 2021

We are living in Covid times, there is no one who wears mask at Brackens. There are no extra blanket in the rooms, shower system is so poor that while showering suddenly the cold water runs. During breakfast time no one attend you immediate.

Word in die oorspronklike taal vertoon.

Netheid

1.0

Diens

1.0

Ligging

4.0

Veiligheid

1.0

Waarde vir geld

2.0

Sien gasheer se antwoord

James

Brackens Guest House

Hi Steven Gumbi, I am sorry that you found your stay to be below the standards that we try and offer but I would have expected you to mention something to me personally the next day which would have allowed me the oppurtunity to rectify the issues. Yes we do live in a pandemic at present, whilst we do have masks and sanitiser which we use when out in public, we are in a private space and don't get within 1.5 metres of anyone, only meet in open spaces and don't enter into the guests rooms. During the breakfast service, Patience the waitron always wear or is suppose to be wearing her mask when taking the breakfast orders. I am also surprised that you had to wait to be served as my staff are in the kitchen watching and waiting for the guests to come into the breakfast room and normally the guests would help themselves to the yoghurts, cereals and juices whiIst their order is taken and prepared. I have taken note and will speak to my staff once again. I did explain that all our beds had electric blankets and that there were in fact extra blankets in the cupboards. You were given 2 rooms which run on separate geysers and unsure which room had water temperature issues. We explained to all our guests coming in that our hot water is provided by gas geysers. In operating these systems, the hot tap has to be opened fully and then the desired temperature is adjusted with the cold tap, generally we don't have an issue with a sudden surge of cold unless ; 1) The hot tap wasn't fully opened. 2) The gas has run out or low which can happen unexpectedly 3) The municipal water pressure dropped too low. All said and done, I have explained the possible reasons for the issues you experienced and apologise for the inconveniences encountered by yourself and your colleague.

Kemp M

1 nag ⋅ Saam met vriende

4.8

Mrt 2017

Wel geleë vir ons besoek in Hillcrest. Baie vriendelike gasheer en goeie fasiliteite.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Attie V

1 nag ⋅ Saam met lewensmaat

4.8

Jul 2014

Baie lekker! Die kamers kort yskassies.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Roxana L

Kort verblyf ⋅ Gesin met tieners

5.0

Jul 2012

Thanks James, we had a great experience, will be glad to be back in the near future! Thanks James, we had a great experience, will be glad to be back in the near future! Hope Theo has not gotten into trouble again :)

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Alan H

Kort verblyf ⋅ Saam met lewensmaat

4.8

Okt 2012

Great Wonderful location, felt very safe.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

4.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sibongiseni N

Kort verblyf

3.4

Des 2012

Not bad Did not spend much time at the place, but it was convenient.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

3.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

3.0

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Vanaf R1 150

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7 resensies

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Kapasiteit: 13 mense
Alle ouderdomme is welkom
Inkloktyd: 12:00 tot 18:00
Uitkloktyd: 10:00
Adres: Nqutu-weg 20, Hillcrest, 3610, KwaZulu-Natal

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Brackens Guest House

Resensies

4.1/ 5

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