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Camelopardalis - Bush Retreat

2 reviews
Self Catering

Reviews

3/ 5

Based on 2 reviews

Cleanliness
4.5
Location
2.5
Value for money
2.5
Service
2.5
Safety
3.0
Lanie K
Long stay ⋅ Family with teenagers
3.4
Sep 2024

Relaxing, in the forest among the animals where your soul can rest. Really enjoyed the pool and boma. It will help a lot if there is a washing machine. And the pillows are terribly hard. There is a lack of snack trays for outside. Furthermore, everything is very neatly and comfortably furnished.

Ontspannend, in die bos tussen die diere daar waar jou siel kan rus. Het die swembad en boma baie geniet. Dit sal baie help as daar 'n wasmasjien is. En die kussings is vreeslik hard. Daar kort snackbakkies vir buite. Verder is alles baie netjies en gerieflik ingerig.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
3.0
Safety
3.0
Value for money
3.0
Joop S
Short stay ⋅ With partner
2.6
Apr 2024

Unpleasant. Front stagger door is falling out of its frame, bathroom door gets stuck all the time, electricity trips all the time, no units are loaded for air conditioning unless you ask for it and then only enough is provided for one day.

Cleanliness
5.0
Service
1.0
Location
2.0
Safety
3.0
Value for money
2.0
Carmen
Camelopardalis - Bush Retreat

Good day Joop. We are sorry to hear that you had a bad experience. We did, however, act by dispatching our maintenance team who attended to the issues as soon as the following morning. The stacker door did not fall out of the frame, it was just somewhat hard to open and was rectified. The barn door slipped off the rail and was also fixed by our team. There was an electrical trip as the fridge’s compressor unfortunately gave up on the day of your arrival. This issue has been attended to as well. With regards to the air-con units, it was stated that we do have a prepaid loading system for air-conditioning prior to arrival. All information and the app details are provided in our welcome letter. There is a full security beam running across the veranda with passives in every room and the living area, as well as a panic alarm that is connected to the security company that acts immediately in cases of emergency. Perhaps you can share thoughts as to how we can improve the security? The house is situated just over 1 km from the river on an over stand with plenty of trees, away from neighbours. We do apologise that this had to happen during your stay and thank you very much for your feedback, we truly appreciate it. With all issues reported and repaired we now look forward; we apologise once more. May you have a blessed day further.

Goeie dag Joop. Ons is jammer om te hoor dat jy 'n slegte ervaring gehad het. Ons het egter opgetree deur ons instandhoudingspan wat die kwessies opgepas het so gou as die volgende oggend te stuur. Die stapeldeur het nie uit die raam geval nie, dit was net ietwat moeilik om oop te maak en is reggestel. Die skuurdeur het van die reling afgegly en is ook deur ons span reggemaak. Daar was 'n elektriese uitstorting aangesien die yskas se kompressor ongelukkig op die dag van jou aankoms opgegee het. Daar is ook aandag aan hierdie kwessie gegee. Met betrekking tot die lugversorgingseenhede, is gesê dat ons wel 'n voorafbetaalde laaistelsel het vir lugversorging voor aankoms. Alle inligting en die toepassingbesonderhede word in ons verwelkomingsbrief verskaf. Daar loop 'n volle sekuriteitsbalk oor die stoep met passiewe in elke vertrek en die leefarea, asook 'n paniekalarm wat gekoppel is aan die sekuriteitsmaatskappy wat onmiddellik optree in noodgevalle. Miskien kan jy gedagtes deel oor hoe ons die sekuriteit kan verbeter? Die huis is net meer as 1 km van die rivier af geleë op 'n erf met baie bome, weg van bure af. Ons vra om verskoning dat dit tydens jou verblyf moes gebeur en baie dankie vir jou terugvoer, ons waardeer dit opreg. Met alle kwessies wat aangemeld en herstel is, sien ons nou vorentoe; ons vra weereens om verskoning. Mag jy 'n geseënde dag verder hê.

This review has been automatically translated using Google.

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Reviews 5

On LekkeSlaap 10 months

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From R 2 100
per night (sleeps 6)
2 reviews
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From
R 2 100
per night (sleeps 6)
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 1341 Kameelperd Avenue, Marloth Park, 1321, Mpumalanga
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAdc6e3e59b105fd759db922c1b6035b922c45251a0bd3bbb2a6bb0a6987db851804bac8df917b7077be23d1746510ed259e4f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 100 per night (sleeps 6) 2 5 1 3 1341 Kameelperd Avenue Marloth Park 1321 Mpumalanga 021 201 8901 14:00-22:00 10:00 -25.3491447 31.7678737

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