Candy's Lodge
Ontmoet jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
3.7/5
Anne Marie Geverifieer
Eiendomme 1
Resensies 25
Op LekkeSlaap 4 jaar
Opsomming van Resensie
Lindy O - Feb 2024
Algehele gradering
Peace and quiet. Lovely staff and hosts. Most beautiful place on Vaal Oewer.
Candy's Lodge se terugvoer
Hi Lindy, many thanks for your wonderful review, and I'm so glad you enjoyed yourselves. I am very blessed with my staff. We hope to see you again soon. Kind regards, Anne and the Candy's team.
Maleho Jafta O - Feb 2024
Algehele gradering
Lovely place.
Candy's Lodge se terugvoer
Dear Maleho
Thank you so much for your lovely review. We look forward to hosting you again soon! Kind regards from Candy's team.
Professor Adriaan S - Des 2023
Algehele gradering
Very nice.
Candy's Lodge se terugvoer
Dear Adriaan,
Thank you for such a wonderful review. We look forward to hosting you again soon! Kind regards, Candy's team.
Linda O - Feb 2024
Algehele gradering
Uiters teleurstellend vir die prys wat ons betaal het.
Candy's Lodge se terugvoer
Hi Linda
Many thanks for your review and I'm so sorry for your bad experience. Sadly we are not wheelchair/walker friendly and have never claimed to be. You said that you mentioned in your enquiry that you had your 87 year old mother with you who uses a walker, but I can find no record of that. I also advertise on my website that the rooms do not have TV in them, but there are TVs in the pubs. I have offered you a free weekend for when you don't have your mother with you, and when you refused, I did refund you.
Kind regards
Anne
Joseph M - Apr 2023
Algehele gradering
Good.
Rikesh R - Jun 2023
Algehele gradering
Never again at this place from this past weekend's experience.
Lees meerCandy's Lodge se terugvoer
Dear Rikesh.
We value your review and take full notice of your grievance. I would have expected you to come immediately and address the issue directly, and we could have handled it there and then and made your experience enjoyable or we would have come up with another solution to have made you happy.
We are sorry that you have had a bad experience. We have double-checked the shower drain, and it is fully functional.
As for the cleanliness part, we do make sure that our place is clean and once again express our sincere apology that this was not to your satisfaction.
Also, our place is rustic, and we are in the process of upgrading after we had to endure the closure during Covid. Often, guests mix the rustic or older finishes with it being not clean.
Nonetheless, we value your input and will strive to be better and keep our doors open so we can keep our staff employed.
Thank you
Haroon Emam
Candys lodge Vaaloewer
Corne H - Okt 2023
Algehele gradering
Baie vuil met beperkte geriewe.
Candy's Lodge se terugvoer
Hi Corne
Thank you for your honest review and my apologies for the condition you found the lodge in. I have just had to take the lodge back from someone who had signed a rental agreement for 18 months, as well as a sale agreement, and who ended up not paying me. I was shocked by the condition of the place as well, but already in the process of getting our beautiful lodge back to the condition it was before. Next time you book, I will be offering you a discount for all the discomfort you endured.
Kind regards
Anne
Michelle D - Mrt 2022
Algehele gradering
Very homely!
Candy's Lodge se terugvoer
Hi Michelle
Thank you so much for your lovely review. We look forward to hosting you again soon!
Kind regards
Candy's team
Lindie R - Feb 2022
Algehele gradering
Lekker gekuier en baie vriendelike personeel. Hele paar visse ook gevang!
Lees meerCandy's Lodge se terugvoer
Dear Lindie
Many thanks for your review, and for your honesty. I will give Princess Daisy a hug from you! We look forward to hosting you and your family again soon.
Kind regards
Anne and the Candy's Lodge team.
Regina B - Jan 2022
Algehele gradering
Tuine en omgewing regtig netjies. Personeel baie vriendelik en behulpsaam.
Graeme M - Mrt 2022
Algehele gradering
Well situated getaway weekend.
Janine G - Apr 2022
Algehele gradering
Comfortable.
Theunis V - Okt 2022
Algehele gradering
Lekker, omdat ons nie maklik gepla word deur goed nie, maar ongerieflik a.g.v. 'n paar redes.
Lees meerCandy's Lodge se terugvoer
Good day Theunis, Thank you for your honest review. We are sorry that you had such an experience and we are attending to the issues mentioned with immediate effect. As a gesture of goodwill we offer you a discounted stay on your next visit and will most certainly look forward to hosting you.
Kind regards, Haroon Management.
Lunette M - Des 2021
Algehele gradering
Rustige atmosfeer, naby aan natuurskoon.
Hajiera M - Aug 2021
Algehele gradering
Wonderful stay during these challenging times.
Candy's Lodge se terugvoer
Hi Hajiera
Thank you so much for your lovely review, and we look forward to your next visit.
Kind regards,
Anne and the Candy's Lodge-team
John V - Sep 2021
Algehele gradering
Great and peaceful.
Candy's Lodge se terugvoer
Thank you for your wonderful review. We look forward to hosting you and your family again soon.
Wendy M - Des 2021
Algehele gradering
Had fun, though there was electricity problems the whole Saturday afternoon and Sunday morning.
Jeannette M - Apr 2021
Algehele gradering
Very pleasant stay.
Lees meerJohan F - Feb 2021
Algehele gradering
Baie rustig en skoon en grasperke is baie netjies.
Candy's Lodge se terugvoer
Thank you so much for your lovely review Johan, and we hope to see you again soon.
Kind regards
Anne and the Candy’s Lodge team
Eurika D - Aug 2021
Algehele gradering
Lekker vir 'n kort naweek wegbreek.
Candy's Lodge se terugvoer
Hi Eurika,
Many thanks for your kind review. We look forward to hosting you again soon.
Kind regards,
Anne and the Candy's Lodge team
Natasha A - Des 2021
Algehele gradering
Aaklig.
Lees meerDeon S - Sep 2021
Algehele gradering
Teleurstellend.
Lees meerCandy's Lodge se terugvoer
Hi Deon
Many thanks for your review, and I'm so sorry you were disappointed. As per our verbal conversation about the excessive boats on the water, unfortunately, your weekend was the one weekend per year that all the boats were out due to the first official opening of the river since the Covid hit. I did send you a WhatsApp asking you to join in the festivities. I have since taken this matter up with the boat club and am awaiting a reply. As for the quality of our water, we have our own water reticulation plant in our village due to the fact we are too far away from town for them to lay pipes. Unfortunately, we fall under Emfuleni Municipality which is currently under administration due to corruption, and very rarely they don't have the money to pay for chemicals for the water, and when this happens we band together as a town and raise the funds to buy the chemicals ourselves. We can count ourselves very lucky that we are on a part of the river which is not affected by the sewerage problem that is found above the barrage. Our Ratepayer's association is in constant battle with the municipality over the state of our water, but I guess once again, we can count ourselves lucky we have water.
Kind regards
Anne
Georgina N - Feb 2021
Algehele gradering
Ver van als. Nie ’n aangename reuk in cabin nie.
Candy's Lodge se terugvoer
I would like to apologize for your bad experience at Candy's Lodge in February.
I must say I was surprised to receive this review, as all our reviews since I have done the upgrade, bar none, have been fantastic.
I sent you a welcome message on WhatsApp. If you had just sent me a message asking me to come and see the state of the cabin I could have done something about it immediately. Please be assured that my manager goes through every unit on the morning before the guest arrives, and checks that everything is in order before he sanitizes the unit. He says that he never received a complaint from you either. Unfortunately, due to past experiences, we do have to check everything before the guest is refunded their deposit if they paid in cash, which can make one feel uncomfortable.
With regards to the distance between the cabin and the water frontage, I do advertise that the distance is 100 m in my advertising, and I also gave you a number for a gate that you can phone and the gate will open up, that you can drive down into the water frontage if you have too much to carry.
Christopher L - Nov 2020
Algehele gradering
Baie lekker gekuier saam die locals wat na die Wharf pub toe gaan.
Anita J - Des 2020
Algehele gradering
Personeel vriendelik en behulpsaam.
- Kapasiteit: 44 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 14:00 tot 19:00
Uitkloktyd: 11:00 - Adres: Rivierstraat 2, Vaaloewer, 1911, Gauteng
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