City Lodge Hotel V&A Waterfront
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4.5/5
Reservations V
Team City Lodge ...
Properties 1
Reviews 50
On LekkeSlaap 4 years
Review Summary
Diane V - May 2024
Overall rating
It was excellent, staff very friendly and helpful. The room was very clean.
City Lodge Hotel V&A Waterfront 's response
Good day,
Thank you so much for taking the time to give a positive review. We are so happy you enjoyed your stay and we wish to thank you for staying at the City Lodge Waterfront.
Susan B - Mar 2024
Overall rating
Wonderlik!
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Wonderful!
Delicious. Beautiful accommodation, rooms are tidy.
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Quinton L - Dec 2023
Overall rating
Courteous, friendly and professional.
City Lodge Hotel V&A Waterfront 's response
Dear Quinton
Thank you for your excellent review. Our staff strive for nothing more than excellence and are glad to make your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind Regards
City Lodge V&A Waterfront
Nico N - Jan 2024
Overall rating
Rustige ligging en kanaal bootrit onvergeetlik.
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Peaceful location and canal boat ride unforgettable.
Reception is hopelessly too slow, otherwise no complaints.
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Michelle O - May 2023
Overall rating
Dit was wonderlik om vanaf City Lodge na vele plekke te stap.
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It was great to walk to many places from City Lodge.
Surely the improvements they are currently working on will add even more to a wonderful stay.
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City Lodge Hotel V&A Waterfront 's response
Dear Guest
Thank you for your excellent review. Our staff strive for nothing more than excellence and are glad to make your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind Regards
City Lodge V&A Waterfront
Petrus K - Apr 2023
Overall rating
Goeie verbly vir 'n bootreis.
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Good luck for a boat trip.
Conveniently near the MSC Cruise Terminal.
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City Lodge Hotel V&A Waterfront 's response
Dear Petrus
Thank you for your excellent review. Our staff strive for nothing more than excellence and are glad to have made your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind regards
City Lodge V&A Waterfront
Dr Oscar P - Mar 2023
Overall rating
Wonderful stay.
City Lodge Hotel V&A Waterfront 's response
Dear Dr Oscar Pfeifer,
We appreciate you sharing your feedback with us. We are thrilled you had a pleasant stay with us. We look forward to accommodating you soon.
Kind Regards,
City Lodge V&A Waterfront
Michelle J - Jan 2023
Overall rating
Amazing!
Read moreCity Lodge Hotel V&A Waterfront 's response
Dear Guest,
Thank you for your excellent review. Our staff strives for nothing more than excellence and are glad to make your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind Regards,
City Lodge V&A Waterfront.
Chantal B - Dec 2023
Overall rating
Ons kuier was heerlik!
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Our visit was wonderful!
We had a very nice stay.
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City Lodge Hotel V&A Waterfront 's response
Dear Chantal Basson
Thank you for your excellent review. Our staff strives for nothing more than excellence and are glad to make your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind Regards
City Lodge V&A Waterfront
Jakobus B - Mar 2023
Overall rating
Uitstekende ligging vir Cape Town Cycle tour - presies wat ons nodig gehad het! Uitstekende restaurant!
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Excellent location for Cape Town Cycle tour - exactly what we needed! Excellent restaurant!
Excellent location! Excellent restaurant at the hotel! Staff very friendly and helpful!
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City Lodge Hotel V&A Waterfront 's response
Dear Tania,
It warms our hearts to read such a positive review. We will be sure to let the team know to keep up the good work.
Kind Regards,
City Lodge V&A Waterfront
Annelie N - Jan 2023
Overall rating
Netjies, skoon, vriendelike diens.
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Neat, clean, friendly service.
Helpful staff, good restaurant.
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City Lodge Hotel V&A Waterfront 's response
Dear Annelie Nel
Thank you for choosing our establishment for your stay. We look forward to having you back and creating an even better experience for you. Your satisfaction is our top priority.
Kind Regards
City Lodge V&A Waterfront
Karen B - May 2023
Overall rating
Vriendelik en netjies.
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Friendly and neat.
Thank you for accommodating us earlier. Very helpful. Room was neat and clean. Will definitely stay there again.
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City Lodge Hotel V&A Waterfront 's response
Dear Karen
Thank you for your excellent review. Our staff strive for nothing more than excellence and are glad to make your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind Regards
City Lodge V&A Waterfront
Tobie O - May 2023
Overall rating
Kamer was skoon en netjies, personeel vriendelik en behulpsaam.
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Room was clean and tidy, staff friendly and helpful.
Room was adequate for our overnight visit. Clean and tidy and consumer items nicely laid out, even a mother's day gift for my wife. Thank you.
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City Lodge Hotel V&A Waterfront 's response
Dear Guest,
Thank you for choosing our establishment for your stay. We look forward to having you back and creating an even better experience for you. Your satisfaction is our top priority.
Kind Regards,
City Lodge V&A Waterfront
Anneke S - Sep 2023
Overall rating
Baie netjies. Ontbyt is puik.
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Very neat. Breakfast is great.
Newly redone rooms are very modern.
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City Lodge Hotel V&A Waterfront 's response
Dear Manfred
Thank you for your excellent review. Our staff strive for nothing less than excellence and we are glad to make your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind Regards
City Lodge V&A Waterfront
Pine P - Jan 2023
Overall rating
Never again.
City Lodge Hotel V&A Waterfront 's response
Dear Pine,
We are disappointed to hear that you had a negative experience with us. We strive for cleanliness and comfort and apologise that you did not receive this service on this occasion. We will take the necessary steps to improve our services.
Kind regards,
City Lodge V&A Waterfront
Albert K - Jun 2023
Overall rating
Pleasant, just very noisy in the morning due to a construction site immediately above the room.
City Lodge Hotel V&A Waterfront 's response
Dear Albert,
Thank you for your positive review. We are glad to hear you enjoyed your stay with us and hope to see you in the future.
Kind regards,
City Lodge V&A Waterfront
Dhrumil M - Jul 2023
Overall rating
It was ok, rooms were small.
City Lodge Hotel V&A Waterfront 's response
Dear Guest
We appreciate you sharing your feedback with us. We are thrilled you had a pleasant stay with us. We do apologise for any inconvenience you have faced.
We look forward to accommodating you soon.
Kind Regards
City Lodge V&A Waterfront
Divan V - Apr 2023
Overall rating
Netjies en skoon, maar kamer stink na rook.
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Neat and clean, but room stinks of smoke.
Service friendly and helpful, but Travel Desk did not book our taxi for the next day, only booked it the day of departure. Room stinks of cigarette smoke because the smoking area is only outside and not to one side. Breakfast was also very nice, but not included in the room price.
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Christo E - Mar 2023
Overall rating
Na die CTCT was ek te moeg vir enige waarnemings.
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After the CTCT I was too tired for any observations.
Entrance to hotel is inconvenient.
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City Lodge Hotel V&A Waterfront 's response
Dear Guest,
Thank you for taking the time to leave us a review. We apologise for any inconvenience that you have faced.
We hope to accommodate you in the future and create a better experience for you.
Kind regards,
City Lodge V&A Waterfront
Nadia B - Dec 2022
Overall rating
Baie netjies en gemaklik.
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Very neat and comfortable.
Especially the "bunker bed" for our 4-year-old daughter made up with her own soaps and everything! It was very special!
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City Lodge Hotel V&A Waterfront 's response
Dear Nadia,
Thank you for your excellent review. Our staff strives for nothing more than excellence and are glad to make your stay that much more enjoyable. We cannot wait to serve you in the near future.
Kind Regards,
City Lodge V&A Waterfront
Jano R - Oct 2022
Overall rating
Jislaaik, dit was lekker!
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Yep, that was fun!
City Lodge V&A Waterfront has the friendliest, nicest people working there, from the first meeting to the day we left it was so nice to see the friendly faces at the counter and in the restaurant in the morning, then again in the evening when you return to hear "How was your day". For sure the nicest hotel with the nicest people. Many thanks to all of them!
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Judy D - Apr 2022
Overall rating
Fantastic.
Magda B - Feb 2022
Overall rating
Beste verblyf. Ontbyt 5-ster.
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Best stay. Breakfast 5 star.
Best service. Safe. Value for money.
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Lyn V - Jan 2022
Overall rating
Good value for money.
Hermanus P - Mar 2022
Overall rating
Perfekte ligging.
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Perfect location.
Very nice stay here!
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Carla O - Oct 2022
Overall rating
Die ervaring by City Lodge V & A Waterfront in Kaapstad - sentraal en vriendelike diens.
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The experience at City Lodge V & A Waterfront in Cape Town - central and friendly service.
City Lodge V & A Waterfront in Cape Town is centrally located for business matters. People are very friendly, just make sure if the business wants to book via website that the payment and transaction show/go through immediately (on the same day) and not until the next day due to another bank otherwise the rates can go up by R200+ like what the accommodation channel required.
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Andre S - Jun 2022
Overall rating
Lekker rugby gekyk.
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Enjoyed watching rugby.
See stars.
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Judith O - Apr 2022
Overall rating
Very comfortable, friendly staff and perfect location.
Mary V - Dec 2022
Overall rating
Fantasties.
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Fantastic.
Problem we had with the wrong Christmas dinner reservation was quickly resolved. The 2 ladies on duty on Christmas Day sorted us out very quickly in particular. Only regret I didn't bother to get their names. You know what customer service means. Unfortunately, I can't say the same about the male driver on duty on Christmas Day. He cared little that our Christmas dinner booking was done incorrectly by the reception officer. To the 2 ladies involved, you are tops. Otherwise a fantastic holiday. Booked Christmas dinner at reception. The receptionist said that it was impossible to book for 13h00. The Christmas dinner was then only served from 18h00. At least he apologized, which we appreciated.
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City Lodge Hotel V&A Waterfront 's response
Dear Guest,
It warms our hearts to read such a positive review. We will be sure to let the team know to keep up the good work.
Kind Regards,
City Lodge V&A Waterfront
Johann S - Sep 2022
Overall rating
Baie aangenaam.
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Very pleasant.
Near Waterfront, clean, tidy.
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Christiaan O - Mar 2022
Overall rating
Gerieflik en vriendelik!
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Comfortable and friendly!
City Lodge Hotel V&A Waterfront is recommended for travelers who want to be part of the Waterfront without getting trampled. Safe walking distance to the operations.
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Conrad V - Dec 2022
Overall rating
Gemaklik, naby als.
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Convenient, close to als.
Conveniently located to get to everything. I would suggest that reception check in the overnight guests separately from the guests staying longer. People have no respect for silence at 11 o'clock in the evening, so the guests who stay longer have to hear other guests coming in all the time and making noise, slamming doors, talking loudly etc. This makes the stay for guests who stay longer very unpleasant.
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City Lodge Hotel V&A Waterfront 's response
Dear Conrad,
Thank you for taking the time to leave us a review. We are glad you enjoyed the majority of your stay. We do apologise for any inconveniences you faced during your stay.
Kind Regards,
City Lodge V&A Waterfront
Ingrid W - Nov 2022
Overall rating
Central and convenient.
Anonymous Guest - Dec 2022
Overall rating
Not too bad.
Leon arrived first and booked in, I got there later and the lady at reception was very inept when she just had to explain to me with a nice attitude that they had to call him first to ask if I could go in, even though we 2 people booked and he got to the hotel before me. She was very unfit.
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Anonymous Guest - Jul 2022
Overall rating
We checked in at 15h00 and no room was available. Then had to wait another 30 min.
Bad service in the restuarant, actually completely forgetting about us after our order was taken that we later got up and walked out without anyone asking why we were walking out. When we returned from the V&A Waterfront at 15h30 in the afternoon, our room was still just as we had left it, not serviced at all.
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Cheney J - Dec 2021
Overall rating
I am definitely staying here again in the near future.
Ian C - Dec 2021
Overall rating
Good, clean and value for money.
Bernadette P - Oct 2021
Overall rating
Was puik gewees.
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Was great.
Very good service, thank you.
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Elmana B - Apr 2021
Overall rating
Sweet but short!
Belinda L - Oct 2021
Overall rating
Dit was baie aangenaam gewees. Ideale ligging om te bly vir aktiwiteite in en om die stadskern en verder suid.
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It had been very pleasant. Ideal location to stay for activities in and around the city center and further south.
Walking distance from the V&A Waterfront, the aquarium, the marina, the hawel, the Zeits, etc. There are nice canal/harbour tours. Many views on the mountain and over the sea.
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Vic D - Jul 2021
Overall rating
Puik plek op die kanaal.
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Great location on the canal.
Had a lovely time. No complaints.
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Hercules P - May 2021
Overall rating
Baie gerieflik en netjies. Stapafstand vanaf die Waterfront.
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Very comfortable and neat. Walking distance from the Waterfront.
It would help if they put a small fridge in the room, for people who take insulin etc. must keep cold.
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Lerato H - Oct 2021
Overall rating
No complaints.
Anneline S - May 2021
Overall rating
Baie goeie ligging en is lekker loopafstand vanaf die V&A Waterfront.
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Very good location and is a nice walking distance from the V&A Waterfront.
People at City Lodge Hotel are very friendly and helpful.
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Susan V - Dec 2021
Overall rating
Baie rustig.
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Very calm.
Was nice. After a long journey, one can only hear all the people in the corridors or going in through the other door. Pizza was very nice.
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Johan D - Oct 2021
Overall rating
Skoon en netjies.
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Clean and tidy.
Will consider them again.
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Lizette V - Jul 2021
Overall rating
Ons het baie lekker tyd gehad.
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We had a very nice time.
Very friendly and helpful staff, going out of their way to make it as comfortable as possible.
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Hanelize D - Jun 2021
Overall rating
Gerieflik.
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Comfortable.
The staff at City Lodge were amazing, very friendly and helpful.
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Derek A - Nov 2021
Overall rating
Not impressed at all for a very expensive night.
Chris S - Nov 2020
Overall rating
Goeie ligging.
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Good location.
Good location and service.
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- Free cancellation up to 24 hours before your stay!
- Capacity: 36 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 11:00 - Address: Corner Dock and Alfred Roads, Cape Town, 8012, Western Cape
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