Comp Beach Road 21

2 resensies

Selfsorg

Resensies

3.8/ 5

Gebaseer op 2 resensies

Goed

Netheid

3.0

Ligging

5.0

Waarde vir geld

4.0

Diens

3.5

Veiligheid

3.5

Carmen P

Kort verblyf

4.8

Apr 2024

Gemaklik en onvergeetlik. Ons het baie lekker gebly. Dit sou net lekker wees as daar dalk tog elke 2de of 3de dag skoonmaakdienste ingesluit sou wees.

Netheid

4.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Ballito Accommodation

Comp Beach Road 21

Good day, thank you very much for leaving a review. We are very happy that you enjoyed your stay. We offer cleaning services at an additional charge which can be arranged directly with us, however, we appreciate the recommendation. We hope to host you again, soon. Kind regards, Dayle

Heine B

Lang verblyf ⋅ Gesin met klein kinders

2.8

Des 2023

Coupling that huge generator would have made an average stay an awesome stay! Location great. House above average. Generator in the yard that we have to listen to; however, the house has no use for it. Pathetic. Dishwasher blocked and leaking. Cutlery, no steak knives, etc. Only bare minimum. Alarm on site ineffective as the occupant of the servants quarters keeps tripping it. Steps to the beach inadequate. Ballito Accommodation was a great help. Thanks, guys.

Word in die oorspronklike taal vertoon.

Netheid

2.0

Diens

2.0

Ligging

5.0

Veiligheid

2.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Ballito Accommodation

Comp Beach Road 21

Dear Heine, Thank you for taking the time to share your feedback regarding your recent stay at our holiday accommodation. We genuinely appreciate your input, as it helps us to identify areas for improvement and enhance the overall experience for our guests. We are truly sorry to hear that your stay did not meet your expectations, and we sincerely apologise for any inconvenience you may have experienced. Your satisfaction is of the utmost importance to us, and we regret that we fell short of providing the level of service and comfort that we strive to deliver. Our goal is to create a positive and memorable experience for all our guests, and we understand that we may have fallen short in your case. Your insights are invaluable to us, and we want to assure you that we are actively working to address any shortcomings to enhance the quality of our accommodation. Once again, we appreciate your feedback and the opportunity to learn from your experience. If you are willing, we would be grateful for the chance to make amends and regain your trust. Please feel free to reach out to us directly so that we can further discuss your concerns and find a suitable resolution. Kind regards, Dayle