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Crows Rest

4 reviews
Self Catering

Reviews

4.2/ 5

Based on 4 reviews

Very Good
Cleanliness
4.3
Location
3.5
Value for money
3.8
Service
4.8
Safety
4.5
Alwina R
Short stay ⋅ With partner
5.0
Jan 2023

Friendly, hospitable reception by Sonia. Tree-rich, quiet and peaceful atmosphere. We had a great time, and with only the two nights we were at Crows Rest, we were able to properly recharge our batteries, away from the noise and hustle and bustle of the city. The accommodation is exactly as it looks in the photos - spacious and very nice, neat and clean. Clean and fresh bed linen and towels and decent crockery and cutlery. Outside there is a table and chairs with a kettle braai - even wood for the braai is provided. The other bonus is that we weren't even aware of "loadshedding" while we were there - they have alternate power supplies that kick in automatically as soon as "loadshedding" starts. We would definitely recommend them and visit again. Thank you so much Sonia, you have a beautiful place!

Vriendelike, gasvrye ontvangs deur Sonia. Boomryke, stil en rustige atmosfeer. Ons het heerlik gekuier, en met slegs die twee nagte wat ons by Crows Rest was, kon ons behoorlik ons batterye herlaai, weg van die stad se geraas en gejaag. Die akkommodasie is presies soos dit op die foto's lyk - ruim en baie mooi, netjies en skoon. Skoon en vars beddegoed en handdoeke en ordentlike breekware en eetgerei. Buite is daar 'n tafel en stoele met 'n ketelbraai - selfs hout vir die braai word voorsien. Die ander bonus is dat ons nie eers bewus was van "loadshedding" terwyl ons daar was nie - hulle het alternatiewe kragtoevoer wat outomaties in werking tree sodra "loadshedding" begin. Ons sal hulle beslis aanbeveel en weer gaan besoek. Baie dankie Sonia, julle het 'n pragtige plek!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Barbet Suite
Sonia
Crows Rest

Thank you very much for the nice review, Alwina.

Baie dankie vir die mooi resensie, Alwina.

This review has been automatically translated using Google.
Jdt P
1 night stay ⋅ Individual traveller
2.6
Oct 2023

Very unpleasant experience. First, the road directions were misleading. I was led astray and ended up on a totally impassable road, where I got damage to my bakkie. The right path to follow is called "Main Residence" - as a vacationer or weekend getaway usually goes to the "main residence" of a resort or guest house. I must add, at least the woman was very helpful in showing me the right path - after my lament. Furthermore, the shower was dirty. The glass of the shower is estimated to have been washed weeks ago. There was no coffee station in the room at all, which is certainly acceptable since there is a shared kitchen between two guest rooms. The problem, however, is that there was no coffee to be found in the kitchen. The room didn't even have a bottle of water. Most people are certainly not connoisseurs of small soap or shampoo and can do without it, but at this astronomical amount one expects it. Alas!

Baie onaangename ervaring. Eerstens was die pad-aanwysings misleidend. Ek is op 'n dwaalspoor gelei en het op 'n totaal onbegaanbare pad uitgekom, waar ek skade aan my bakkie gekry het. Die regte pad wat mens moet volg, heet "Main Residence" - soos 'n vakansieganger of naweekwegbreker gewoonlik na die "main residence" van 'n oord of gastehuis gaan. Ek moet byvoeg, die vrou was darem heel behulpsaam om - na my klaaglied - aan my die regte pad te wys. Verder was die stort vuil. Die glas van die stort is na raming weke gelede gewas. Daar was glad nie 'n koffiestasie in die kamer nie, wat sekerlik aanvaarbaar is, aangesien daar 'n gemeenskaplike kombuis tussen twee gastekamers is. Die probleem is egter dat daar geen koffie in die kombuis te vinde was nie. Die kamer het selfs nie 'n botteltjie water gehad nie. Meeste mense is sekerlik nie fynproewers oor klein seep of sjampoe nie en kan maar sonder dit klaarkom, maar teen dié astronomiese bedrag verwag mens dit. Helaas!

This review has been automatically translated using Google.
Cleanliness
2.0
Service
4.0
Location
1.0
Safety
3.0
Value for money
3.0
Room stayed in
Sunbird Suite
Sonia
Crows Rest

We would like to thank Mr Peters for taking the time to share his experience at Crow's Rest. We sincerely appreciate guests’ feedback and would like to extend our apologies for any inconvenience Mr Peters encountered during his stay. We understand that finding his way here proved to be a bit challenging, and we're sorry to hear about the road confusion. His comments about the signage are valuable, and we will certainly review and improve our signage to ensure a smoother arrival for our guests. We want to clarify that clear directions, instructing guests to follow the paved road and the signs to the Main Residence, are sent to all our guests. Unfortunately, not following these directions led Mr Peters to a challenging 4x4 track to Crow’s Nest, not 'Rest', which is situated high up on the Magaliesberg. We hear him about the missing toiletries. We'll make sure future guests have what they need. Thanks for letting us know! Crow's Rest is advertised as a self-catering spot. While not mandatory, we do offer free tea and coffee in the communal kitchen. After looking into the complaint, we discovered the coffee jar in another guest's room. Regarding the cleanliness of the shower, we sincerely apologise for any disappointment caused. Unfortunately, as Mr Peters had to proceed straight to his function, we were unable to personally book him in and thus explain the unique challenges posed by our borehole water. It contains a high lime content, resulting in stained glass doors that may appear dirty. I often banter with guests, that if they can provide a successful recipe to remove these lime stains, I would happily refund their booking! We recognise the importance of effectively communicating this aspect to our guests and will make dedicated efforts to do so in the future. We truly value Mr Peters’ feedback, and to make amends for any inconvenience, we would like to offer him a 20% discount on a future stay at Crow’s Rest. We hope for the opportunity to provide Mr Peters with a better experience next time. Sonia

Ons wil graag vir mnr Peters bedank dat hy die tyd geneem het om sy ervaring by Crow's Rest te deel. Ons waardeer gaste se terugvoer opreg en wil graag ons verskoning vra vir enige ongerief wat mnr Peters tydens sy verblyf ondervind het. Ons verstaan dat dit 'n bietjie uitdagend was om sy weg hierheen te vind, en ons is jammer om te hoor van die padverwarring. Sy kommentaar oor die naamborde is waardevol, en ons sal beslis ons naamborde hersien en verbeter om 'n gladder aankoms vir ons gaste te verseker. Ons wil dit duidelik maak dat duidelike aanwysings, wat gaste opdrag gee om die geplaveide pad te volg en die tekens na die Hoofkoshuis, aan al ons gaste gestuur word. Ongelukkig het mnr Peters nie na hierdie aanwysings gelei na 'n uitdagende 4x4-baan na Crow's Nest nie, nie 'Rest' wat hoog op die Magaliesberge geleë is nie. Ons hoor hom van die vermiste toiletware. Ons sal seker maak toekomstige gaste het wat hulle nodig het. Dankie dat jy ons laat weet het! Crow's Rest word as 'n selfsorgplek geadverteer. Alhoewel dit nie verpligtend is nie, bied ons wel gratis tee en koffie in die gemeenskaplike kombuis. Nadat ons die klagte ondersoek het, het ons die koffiefles in 'n ander gas se kamer ontdek. Wat die netheid van die stort betref, vra ons opreg om verskoning vir enige teleurstelling wat veroorsaak word. Ongelukkig, aangesien mnr Peters reguit na sy funksie moes voortgaan, kon ons hom nie persoonlik inboek en sodoende die unieke uitdagings wat ons boorgatwater stel, verduidelik nie. Dit bevat 'n hoë kalkinhoud, wat lei tot loodglasdeure wat vuil kan voorkom. Ek babbel gereeld met gaste dat as hulle 'n suksesvolle resep kan verskaf om hierdie kalkvlekke te verwyder, ek met graagte hul bespreking sal terugbetaal! Ons erken die belangrikheid daarvan om hierdie aspek effektief aan ons gaste te kommunikeer en sal toegewyde pogings aanwend om dit in die toekoms te doen. Ons waardeer Mnr Peters se terugvoer opreg, en om enige ongerief reg te maak, bied ons hom graag 20% afslag op 'n toekomstige verblyf by Crow's Rest. Ons hoop vir die geleentheid om volgende keer vir mnr Peters 'n beter ervaring te bied. Sonia

This review has been automatically translated using Google.
Anne C
Short stay ⋅ Family with teenagers
4.6
Oct 2022

Restful short break. A little way outside of Harties, surrounded by bushveld where bird life is amazing. Neat and tidy rooms and host also supplied wood for the braai. Dogs also enjoyed their holiday with us - good set up for them too.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Barbet Suite
Room stayed in
Sunbird Suite
Sonia
Crows Rest

Thank you for your feedback Anne, glad you enjoyed the abundant birdlife.

Dankie vir jou terugvoer Anne, bly jy het die oorvloedige voëllewe geniet.

This review has been automatically translated using Google.
Jennie P
Short stay ⋅ With friends
4.4
Oct 2022

Suited to our needs. Would have preferred a fan for the hot evenings.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
3.0
Room stayed in
Sunbird Suite
Sonia
Crows Rest

Thank you for your feedback, Pieter. I apologize there are in fact fans that had not been returned to the rooms for the summer.

Dankie vir jou terugvoer, Pieter. Ek vra om verskoning daar is in werklikheid aanhangers wat nie vir die somer na die kamers teruggekeer is nie.

This review has been automatically translated using Google.

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4.2/5

Sonia Verified

Properties 1

Reviews 4

On LekkeSlaap 2 years

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4 reviews
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  • Free cancellation up to 1 week before your stay!
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 11:00
  • Address: Grehenheim Estates 318 Arabis Road,, Kameeldrift West, Pretoria Rural, 0068, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAab6cc08137d0e01dbf60bccba2c73fb2ac7a6ba5fb3fd8e5dfc084dc787af4c44a2034f161d5786ea661eaf13106bfb6e7c5?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 from R725 per night (sleeps 2) 4 5 1 5 Grehenheim Estates 318 Arabis Road, Kameeldrift West 0068 Gauteng 021 201 8901 14:00-19:00 11:00 -25.70380507298 27.963693650926

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