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De Charmoy Estate Gastehuis

Gastehuis

Resensies

4.4/ 5

Gebaseer op 23 resensies

Baie goed

Netheid
4.5
Ligging
4.0
Waarde vir geld
4.4
Diens
4.4
Veiligheid
4.5
Reanne N
Kort verblyf
5.0
Mei 2023

Amazing stay at de Charmoy with friendly staff. We booked a weekend stay for my husband's birthday with a group of family and friends, staff was friendly and very accommodating, rooms were neat and tidy, breakfast was included and the food breakfast and lunch were great. Will definitely visit again.

Word in die oorspronklike taal vertoon.
Netheid
5.0
Diens
5.0
Ligging
5.0
Veiligheid
5.0
Waarde vir geld
5.0
Catherine
De Charmoy Estate Gastehuis
Thank you Reanne N for your lovely report back.

Lara W
Kort verblyf Saam met vriende
4.6
Des 2023

Value for money. Very relaxed environment. Clean and accommodating.

Word in die oorspronklike taal vertoon.
Netheid
5.0
Diens
5.0
Ligging
3.0
Veiligheid
5.0
Waarde vir geld
5.0

Angela Q
1 nag Saam met lewensmaat
4.0
Mrt 2024

I felt that the whole place could do with a bit of a spruce up. Very handy to the airport. Our room smelt of cigarette smoke. The ladies' public toilet could definitely do with a makeover; the inside of the door was filthy. Unable to connect to the WiFi. Very confusing instructions.

Word in die oorspronklike taal vertoon.
Netheid
4.0
Diens
4.0
Ligging
4.0
Veiligheid
4.0
Waarde vir geld
4.0
Catherine
De Charmoy Estate Gastehuis
Thank you for taking the time to share your feedback with us, Angela. We sincerely apologise for the inconvenience caused by the smoking in your room, despite our clear policy against it. Please rest assured that we take such matters very seriously and we will be addressing this issue promptly. We understand the importance of maintaining a clean and healthy environment for all our guests and we are committed to ensuring that such incidents do not recur in the future. Your comments will be shared with our team to reinforce the importance of adhering to our policies and providing exceptional service to all our guests. Regarding the sprucing up of our rooms and guest cloakrooms, we appreciate your understanding regarding the constraints we may face in terms of budget and occupancy. Rest assured, we are continuously working to enhance the overall experience for our guests and your feedback serves as valuable guidance in this process. Once again, we apologise for the inconvenience caused during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Regards, Catherine

Charmaine E
Kort verblyf Saam met lewensmaat
3.4
Apr 2024

Disappointed. The breakfast was great and the gardens were well kept.

Word in die oorspronklike taal vertoon.
Netheid
4.0
Diens
4.0
Ligging
3.0
Veiligheid
3.0
Waarde vir geld
3.0

Sarah A
1 nag
4.8
Des 2022

Super comfortable and super convenient to the airport. After two long haul flights it was a pleasure to check in to de Charmoy Estate Guest House. Easy check-in, super comfy room and brilliant.

Word in die oorspronklike taal vertoon.
Netheid
5.0
Diens
4.0
Ligging
5.0
Veiligheid
5.0
Waarde vir geld
5.0
Catherine
De Charmoy Estate Gastehuis
Thank you - we are so happy you enjoyed yourself and managed to relax after your long haul flights.

Gerrit Z
1 nag Saam met lewensmaat
4.8
Okt 2022

Skoon, netjies en toeganklik. Ek het' n plek naby die lughawe gesoek net om te oornag want moes vroeg die volgende oggend uitvlieg en hierdie plekkie het al die bokse getiek.

Netheid
5.0
Diens
4.0
Ligging
5.0
Veiligheid
5.0
Waarde vir geld
5.0

Ina L
1 nag
3.2
Sep 2021

Baie gerieflik en aangenaam. Die aanduidings was net bietjie verwarrend op Google.

Netheid
3.0
Diens
4.0
Ligging
2.0
Veiligheid
3.0
Waarde vir geld
4.0

Jan-hermann S
1 nag Saam met lewensmaat
4.4
Nov 2020

Baie vriendelik en gasvry. Kamers was netjies en die ontbyt was heerlik.

Netheid
5.0
Diens
4.0
Ligging
4.0
Veiligheid
5.0
Waarde vir geld
4.0

Barbie G
1 nag
1.0
Nov 2020

It was not a pleasant experience. It was very dirty - rubbish lying outside the kitchen right in the reception walk in. The room was very smelly. The menu was very limited. We only stayed a few hours and left to find accommodation elsewhere. The website is extremely misleading.

Word in die oorspronklike taal vertoon.
Netheid
1.0
Diens
1.0
Ligging
1.0
Veiligheid
1.0
Waarde vir geld
1.0
Catherine
De Charmoy Estate Gastehuis
Dear Barbie, Thank you for giving us feedback, we appreciate all feedback including negative as we want to ensure the best experience for our clients. As you can see from all the rest of the reviews are between 4 and 5 stars. We are really distraught at this time to get a review of this caliber when nothing was brought to our attention at the time or even an email sent so that we may have addressed any issues which may have left you feeling dissatisfied. We stand by our commitment to quality service and your review is certainly the anomaly amongst our reviews. Please rather email us directly any further issues and complaints as the correct forum to be able to deal with this matter. We don't want anyone to leave our home feeling in any way aggrieved or unheard. We await your email. Regards Lauren and Cathy

Anneke V
1 nag
5.0
Des 2019

Amazing en baie accommoderende diens. Amazing personeel, van sekuriteit tot by bestuur.

Netheid
5.0
Diens
5.0
Ligging
5.0
Veiligheid
5.0
Waarde vir geld
5.0

Ontmoet jou gasheer

Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies. Sien gasheer se profiel

4.6/5

Catherine Geverifieer

Eiendomme 2

Resensies 157

Op LekkeSlaap 13 jaar

Vanaf
Vanaf R1 500
per nag, vir 2 mense
Vanaf
R1 500
per nag, vir 2 mense
Maak 'n Bespreking
  • Kapasiteit: 18 mense
  • Alle ouderdomme is welkom
  • Inkloktyd: 14:00 tot 18:00
    Uitkloktyd: 11:00
  • Adres: 1 Robert Armstrong Pad, , Verulam, 4339, KwaZulu-Natal
  • TGCSA-gradering:
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGI4OTUxYWJhLTkxZjItNDE3MS05ODJmLWVjZjI5MDcxZTM5Zg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 Vanaf R1 500 per nag, vir 2 mense 23 5 1 5 1 Robert Armstrong Road Canelands 4339 KwaZulu-Natal 021 201 8901 14:00-18:00 11:00 -29.635900278246 31.058349609375

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