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Elephant Springs Hotel

31 reviews
Hotel

Reviews

3.2/ 5

Based on 31 reviews

Cleanliness
2.8
Location
3.5
Value for money
2.9
Service
3.3
Safety
3.6
Molebogeng Bellah M
Short stay ⋅ With friends
5.0
Sep 2023

I enjoyed everything. Food was delicious. Cleanliness.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
First Floor Twin Roo...
Judith M
Short stay ⋅ Family with young children
4.6
Apr 2023

It was good. It was good but the problem we experienced was the cockroach in the bathroom that was licking somewhere.

Cleanliness
3.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
First Floor Twin Roo...
Janica H
1 night stay ⋅ With partner
4.0
Jan 2023

Nice, neat and hospitable hotel. The only negative comment we had was the parking. After returning from our function we could not find parking within the secure parking area and had to park our car for the evening in another, less secure area. Furthermore, the room, service and overall stay was not bad at all.

Mooi, netjies en gasvry hotel. Die enigste negatiewe kommentaar wat ons gehad het was die parkering. Nadat ons teruggekeer het van ons funksie nie parkering binne die veilige parkeerarea kon kry nie en moes toe op 'n ander, minder veilige area ons kar parkeer vir die aand. Verder was die kamer, diens en algehele verblyf glad nie sleg nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Ground Floor Double ...
Egmond
Elephant Springs Hotel

Thanks Janica for the feedback. We apologize that you did not find a parking space the evening after your function. We will pay attention to this.

Dankie Janica vir die terugvoer. Ons vra om verskoning dat jy nie parkeer plek gevind het die aand na jul funksie nie. Ons sal aandag gee hieraan.

This review has been automatically translated using Google.
Venisha V
1 night stay ⋅ Family with young children
2.2
Feb 2024

Just okay. Nobody at reception just before time of check-in.

Cleanliness
3.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
3.0
Room stayed in
First Floor Twin Roo...
Mziwakhe Edwin S
Short stay ⋅ Family with teenagers
3.8
Mar 2023

The stay was fine. We had a problem with cockroaches and the toilet did not have air fresheners. What is on the menu could not be prepared in the kitchen. Kindly put the mini fridges in the rooms.

Cleanliness
3.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
3.0
Room stayed in
Pool Facing Hotel Ro...
Egmond
Elephant Springs Hotel

Thank you for your review. We take note of your concerns regarding the menu options. We regrettably do not offer mini fridges in the rooms. We will report your sighting to our pest control.

Dankie vir jou resensie. Ons neem kennis van jou bekommernisse oor die spyskaartopsies. Ons bied ongelukkig nie mini-yskaste in die kamers nie. Ons sal jou waarneming by ons plaagbeheerder rapporteer.

This review has been automatically translated using Google.
Obakeng M
1 night stay ⋅ On business
3.4
Feb 2023

Was fine. My stay was fine. I got the best service and she is a very nice lady who takes her work seriously.

Cleanliness
2.0
Service
3.0
Location
5.0
Safety
4.0
Value for money
3.0
Room stayed in
Ground Floor Double ...
Egmond
Elephant Springs Hotel

Thank you for your review and feedback.

Dankie vir jou resensie en terugvoer.

This review has been automatically translated using Google.
Pedro S
Short stay ⋅ Family with teenagers
2.8
Apr 2023

Not what we expected. Cockroaches in rooms. The bath in the family room is not in a good condition. The TV channels were snowy.

Cleanliness
3.0
Service
4.0
Location
1.0
Safety
4.0
Value for money
2.0
Room stayed in
Family Hotel Room
Egmond
Elephant Springs Hotel

Thank you for your review. We will be upgrading all bedrooms in the next few months. We will report your sighting to Rentokil who treat our bedrooms on a monthly basis.

Dankie vir jou resensie. Ons sal alle slaapkamers in die volgende paar maande opgradeer. Ons sal jou waarneming aan Rentokil rapporteer wat ons slaapkamers op 'n maandelikse basis behandel.

This review has been automatically translated using Google.
Cathy V
1 night stay ⋅ With partner
1.0
Jun 2023

Our stay was not good at all. The buildings were under construction, the rooms were very dirty and the overall hotel was not in good condition, the rooms do not look anything like the pictures on the website, we were very disappointed and checked out early.

Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Room stayed in
Ground Floor Double ...
Egmond
Elephant Springs Hotel

We're sorry to hear about your experience. We are currently renovating our hotel rooms and will proceed with the groundfloor rooms in the coming week. We are however confident that the room photographs match the room categories as these were new photographs taken in November 2022. We do hope that you will reconsider visiting us in the future once our revamp is completed.

Ons is jammer om te hoor van jou ervaring. Ons is tans besig om ons hotelkamers op te knap en sal in die komende week voortgaan met die kamers op die grondvloer. Ons is egter vol vertroue dat die kamerfoto's ooreenstem met die kamerkategorieë aangesien dit nuwe foto's was wat in November 2022 geneem is. Ons hoop dat u dit sal heroorweeg om ons in die toekoms te besoek sodra ons opknapping voltooi is.

This review has been automatically translated using Google.
Megan P
Short stay ⋅ Family with young children
1.0
Jan 2023

When we arrived in our rooms, it was nothing like in the pictures on the website. My family of 11 was very unhappy about their rooms, when we got there the rooms were overflooded with water. The air-conditioning wasn't working, it was smelly and it really felt that we were booked in into a brothel.

Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Room stayed in
Family Hotel Room
Egmond
Elephant Springs Hotel

We're sorry that the rooms were flooded during your stay. This was as a result of guests who had left their taps open during watershedding, and as such, once water was restored the unoccupied room was flooded and this spilled over to other bedrooms. Our team happily assisted in moving you to our newly renovated apartments next door. We're sorry to see that there was no mention of our team's attempts to assist you and make your stay more comfortable as your score only reflects the unpleasant experience you had upon the start of your stay.

Ons is jammer dat die kamers oorstroom is tydens jou verblyf. Dit was as gevolg van gaste wat hul krane oopgelaat het tydens waterskeiding, en sodra water herstel is, is die onbewoonde kamer oorstroom en dit het oorgespoel na ander slaapkamers. Ons span het graag gehelp om jou na ons nuut opgeknapte woonstelle langsaan te verskuif. Ons is jammer om te sien dat daar geen melding was van ons span se pogings om jou by te staan en jou verblyf gemakliker te maak nie, aangesien jou telling net die onaangename ervaring weerspieël wat jy gehad het aan die begin van jou verblyf.

This review has been automatically translated using Google.
Nicolene P
Short stay ⋅ With partner
4.4
Apr 2022

We had a great stay at Elephant Spring hotel on Bela Bela. The room was very clean and the breakfast was well prepared. Hotel is very centrally located in the town so you can walk where you want to be. Will definitely book there again. The only complaints we have are the TV channels are very soft and the number of channels very limited. If towel rails can be put up in the bathroom, it will help a lot with the wet towels when you come from the Forever Resort. Thank you very much.

Ons het baie lekker gebly by Elephant Spring hotel op Bela Bela. Kamer was baie netjies gewees en die ontbyt was keurig voorberei. Hotel is baie sentraal geleë in die dorp so jy loop waar jy wil wees. Sal definitief weer daar bespreek. Enigste klagtes wat ons het is die TV kanale is baie sag en die aantal kanale baie beperk. As daar handdoekrelings in die badkamer opgesit kan word, gaan dit baie help met die nat handdoeke wanneer mens van die Forever Resort af kom. Baie dankie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Ground Floor Double ...
Egmond
Elephant Springs Hotel

Thank you very much Nicolene, for your feedback. We take note of the towel arrangement proposal and will also address the TV channels. We hope to welcome you again soon.

Baie dankie Nicolene, vir jou terugvoer. Ons neem kennis van die handdoek reëling voorstel en sal ook die TV kanale aanspreek. Ons hoop om jul gou weer te verwelkom.

This review has been automatically translated using Google.

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Reviews 112

On LekkeSlaap 14 years

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31 reviews
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  • Capacity: 104 people
  • All ages welcome
  • Check-in: 14:00 to 15:00
    Check-out: 10:00
  • Address: 31 Sutter Road, Bela Bela, 0480, Limpopo
  • TGCSA rating:
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA48f66fd297f909e2e9449779b0d88f1eae6573b5d5231497967528fcdf15219b18958312fb0c1ada7aefcff61b4261a832dd?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 099 nowFrom R879 per night (sleeps 2) 31 5 1 4 31 Sutter Road Bela Bela 0480 Limpopo 021 201 8901 14:00-15:00 10:00 -24.885891464231 28.29389333725

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