Elephant Springs Hotel

31 resensies

Hotel

Resensies

3.2/ 5

Gebaseer op 31 resensies

Netheid

2.8

Ligging

3.5

Waarde vir geld

2.9

Diens

3.3

Veiligheid

3.6

Molebogeng Bellah M

Kort verblyf ⋅ Saam met vriende

5.0

Sep 2023

I enjoyed everything. Food was delicious. Cleanliness.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Judith M

Kort verblyf ⋅ Gesin met klein kinders

4.6

Apr 2023

It was good. It was good but the problem we experienced was the cockroach in the bathroom that was licking somewhere.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Janica H

1 nag ⋅ Saam met lewensmaat

4.0

Jan 2023

Mooi, netjies en gasvry hotel. Die enigste negatiewe kommentaar wat ons gehad het was die parkering. Nadat ons teruggekeer het van ons funksie nie parkering binne die veilige parkeerarea kon kry nie en moes toe op 'n ander, minder veilige area ons kar parkeer vir die aand. Verder was die kamer, diens en algehele verblyf glad nie sleg nie.

Netheid

4.0

Diens

4.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

4.0

Sien gasheer se antwoord

Egmond

Elephant Springs Hotel

Dankie Janica vir die terugvoer. Ons vra om verskoning dat jy nie parkeer plek gevind het die aand na jul funksie nie. Ons sal aandag gee hieraan.

Venisha V

1 nag ⋅ Gesin met klein kinders

2.2

Feb 2024

Just okay. Nobody at reception just before time of check-in.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

1.0

Ligging

2.0

Veiligheid

2.0

Waarde vir geld

3.0

Mziwakhe Edwin S

Kort verblyf ⋅ Gesin met tieners

3.8

Mrt 2023

The stay was fine. We had a problem with cockroaches and the toilet did not have air fresheners. What is on the menu could not be prepared in the kitchen. Kindly put the mini fridges in the rooms.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

4.0

Ligging

5.0

Veiligheid

4.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Egmond

Elephant Springs Hotel

Thank you for your review. We take note of your concerns regarding the menu options. We regrettably do not offer mini fridges in the rooms. We will report your sighting to our pest control.

Obakeng M

1 nag ⋅ Besigheidsreis

3.4

Feb 2023

Was fine. My stay was fine. I got the best service and she is a very nice lady who takes her work seriously.

Word in die oorspronklike taal vertoon.

Netheid

2.0

Diens

3.0

Ligging

5.0

Veiligheid

4.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Egmond

Elephant Springs Hotel

Thank you for your review and feedback.

Pedro S

Kort verblyf ⋅ Gesin met tieners

2.8

Apr 2023

Not what we expected. Cockroaches in rooms. The bath in the family room is not in a good condition. The TV channels were snowy.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

4.0

Ligging

1.0

Veiligheid

4.0

Waarde vir geld

2.0

Sien gasheer se antwoord

Egmond

Elephant Springs Hotel

Thank you for your review. We will be upgrading all bedrooms in the next few months. We will report your sighting to Rentokil who treat our bedrooms on a monthly basis.

Cathy V

1 nag ⋅ Saam met lewensmaat

1.0

Jun 2023

Our stay was not good at all. The buildings were under construction, the rooms were very dirty and the overall hotel was not in good condition, the rooms do not look anything like the pictures on the website, we were very disappointed and checked out early.

Word in die oorspronklike taal vertoon.

Netheid

1.0

Diens

1.0

Ligging

1.0

Veiligheid

1.0

Waarde vir geld

1.0

Sien gasheer se antwoord

Egmond

Elephant Springs Hotel

We're sorry to hear about your experience. We are currently renovating our hotel rooms and will proceed with the groundfloor rooms in the coming week. We are however confident that the room photographs match the room categories as these were new photographs taken in November 2022. We do hope that you will reconsider visiting us in the future once our revamp is completed.

Megan P

Kort verblyf ⋅ Gesin met klein kinders

1.0

Jan 2023

When we arrived in our rooms, it was nothing like in the pictures on the website. My family of 11 was very unhappy about their rooms, when we got there the rooms were overflooded with water. The air-conditioning wasn't working, it was smelly and it really felt that we were booked in into a brothel.

Word in die oorspronklike taal vertoon.

Netheid

1.0

Diens

1.0

Ligging

1.0

Veiligheid

1.0

Waarde vir geld

1.0

Sien gasheer se antwoord

Egmond

Elephant Springs Hotel

We're sorry that the rooms were flooded during your stay. This was as a result of guests who had left their taps open during watershedding, and as such, once water was restored the unoccupied room was flooded and this spilled over to other bedrooms. Our team happily assisted in moving you to our newly renovated apartments next door. We're sorry to see that there was no mention of our team's attempts to assist you and make your stay more comfortable as your score only reflects the unpleasant experience you had upon the start of your stay.

Nicolene P

Kort verblyf ⋅ Saam met lewensmaat

4.4

Apr 2022

Ons het baie lekker gebly by Elephant Spring hotel op Bela Bela. Kamer was baie netjies gewees en die ontbyt was keurig voorberei. Hotel is baie sentraal geleë in die dorp so jy loop waar jy wil wees. Sal definitief weer daar bespreek. Enigste klagtes wat ons het is die TV kanale is baie sag en die aantal kanale baie beperk. As daar handdoekrelings in die badkamer opgesit kan word, gaan dit baie help met die nat handdoeke wanneer mens van die Forever Resort af kom. Baie dankie.

Sien meer

Netheid

4.0

Diens

4.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Sien gasheer se antwoord

Egmond

Elephant Springs Hotel

Baie dankie Nicolene, vir jou terugvoer. Ons neem kennis van die handdoek reëling voorstel en sal ook die TV kanale aanspreek. Ons hoop om jul gou weer te verwelkom.