Pleasure from booking in until we left. Thembi gave us a lovely welcome. We even received a WhatsApp message on the way there. She offered to change our room to downstairs, which I really appreciated. In the morning, we were served a delicious breakfast on time by a friendly young lady. Everything was clean and comfortable. Highly recommended.

Skoon, netjies en veilig. Heerlik gebly, personeel het uit hulle pad gegaan om die verblyf aangenaam te maak.

Our stay was a nightmare. This was terrible. We actually packed and left after one night out of the three booked. The security was poor or non-existent as the electric fence was damaged in various places, and the entrance gate was jammed open (we assume it wasn't working). The unit we were in only had a settee for sitting, and it was absolutely soaking wet. The only window we had looked onto the kitchen yard. The outside eating area was enclosed with an 8-foot wall. No view whatsoever. The TV system didn't work at all.

Bietjie teleurgesteld. Met ons aankoms was ons gegroet deur Thembi. Sy het ons 'n opsie gegee of ons op die 1ste vloer of grondvloer wou bly. Ons het vir die 1ste vloer besluit. Van ons die kamer oopgesluit het kon ons net fout vind. Die vloere in die kamer en badkamer was vol stof en blare. Die reuk van rook veral in die badkamer was oorweldigend. Die bad was vol hare. Daar was 'n kakkerlak in die stort. Die dreinhouer in die stort is vermis. Die handdoekrelings in die badkamer was almal stukkend. Die teëls in die kamer is almal stukkend. Daar is een dakteël (teen die ceiling - geplakte teël) wat gebreek is. Weet nie of dit dalk vlermuise of rotte is nie, maar altwee aande die hele aand is daar 'n geraas in die dak. Die enigste iets positief is dat die ontbyt heerlik was. Sal ons weer by Falling Waters tuisgaan? Definitief nie!

Dreadful. Terrible parking. Scruffy. Staff not wearing masks. Noisy air-conditioner. Cupboards smelled of mould. One of the bath towels had a large, fresh cigarette burn in it. One of the two showers did not work. And they gave me garlic in my breakfast, despite my listing it as a major allergy, and asking the kitchen staff to make sure that there was no garlic in the food. I booked out a day early to get away from this bad experience. Dreadful.

Our stay was super, accept for one or two mishaps. Waiting for breakfast for more than 30 minutes is a bit too much, a buffet might make a good difference. Also three days without warm water in bathrooms was also unacceptable.

Van ons aankoms tot ons vertrek het ons baie geniet. Beveel definitief aan. Baie lekker gebly, moet dalk net matras vervang. Maar ontbyt is heerlik en met die oom en tannie daar is die atmosfeer baie huislik.

Rustig en goed geleë op die Suidkus. Rustige blyplek met goeie ontbyt ingesluit. Falling Waters is definitief mooier en meer skoon as omliggende plekke en is 'n plesier om by te bly. Die prys vir die blyplek was ook definitief baie goed.

Kamer het na rook geruik. Gaste in gang was baie steurend. Kamer was skoon en netjies. Jammer van die rook reuk. Die veiligheidslig in die gang wat aan- en afskakel as iemand beweeg is baie steurend. Ongelukkig was die munisipale waterverskaffing onderbreek. Falling Waters Guest Lodge moet oorweeg om 'n tenk op te sit sodat gaste kan stort en toilette gebruik.

Customer service needs improvement. Requested to use Jacuzzi 5 times but was ignored and lied too. Requested additional toast but never received it. Towels in bedroom were torn. Had to request to be changed. Poor customer service.